Palais Mirage d'Atlas, Hôtel de Luxe & Spa
Marrakech
31.66352800,
-7.91132300
,
Ain Aitti Dar Essadaka Douar Saadna Bab Atlas,bp: 12414, Palmeraie Marrakesh
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Summary of reviewsPalais Mirage d'Atlas - Hotel & Spa in Marrakech provides a serene and luxurious retreat on the city's outskirts, offering a peaceful environment within a beautifully maintained park. While some guests mention its distance from central attractions as a slight inconvenience, this remoteness enhances its relaxing ambiance. The hotel features spacious, beautifully decorated rooms that reflect Moroccan style with many boasting terraces or balconies. Guests praise the clean, well-maintained rooms and excellent bedding for a comfortable stay.
Breakfast at the hotel is well-received for its variety of Moroccan and Western options, though some find the selection repetitive or basic. The exceptional service from the staff significantly elevates the dining experience. Dinner experiences are mixed; many enjoy the quality, especially Moroccan dishes, though others note long wait times and high prices. The setting, especially dining in the garden, is frequently commended.
Cleanliness is a strong suit for the hotel with guests appreciating the spotless rooms and well-kept facilities. However, minor maintenance issues are occasionally noted. The hotel's staff receives exceptional reviews for their friendliness, helpfulness and professionalism, enhancing the guests' experience.
The hotel's amenities, such as reliable free Wi-Fi, a highly regarded spa and marvelous pools, contribute to its appeal. The spa is praised for its quality massages and rejuvenating experiences, but some guests feel the services are expensive. The pool area, featuring a heated section and beautiful design, is a favorite among guests, offering a tranquil and enjoyable swimming experience.
Families find the hotel particularly enjoyable with activities for children, including special pools, a trampoline and a small petting farm. The hotel's combination of excellent service, family-friendly amenities and a serene environment make it an ideal destination for family getaways. The comfort of the beds and the heated pool significantly contribute to a relaxing and enjoyable stay.
Overall, Palais Mirage d'Atlas - Hotel & Spa offers a blend of luxury, comfort and tranquility, providing a delightful escape just outside the busy city center of Marrakech. The combination of excellent service, beautiful surroundings and well-appointed facilities make it a highly recommended spot for both romantic and family retreats.
Categories
Breakfast at the hotel is well-received for its variety of Moroccan and Western options, though some find the selection repetitive or basic. The exceptional service from the staff significantly elevates the dining experience. Dinner experiences are mixed; many enjoy the quality, especially Moroccan dishes, though others note long wait times and high prices. The setting, especially dining in the garden, is frequently commended.
Cleanliness is a strong suit for the hotel with guests appreciating the spotless rooms and well-kept facilities. However, minor maintenance issues are occasionally noted. The hotel's staff receives exceptional reviews for their friendliness, helpfulness and professionalism, enhancing the guests' experience.
The hotel's amenities, such as reliable free Wi-Fi, a highly regarded spa and marvelous pools, contribute to its appeal. The spa is praised for its quality massages and rejuvenating experiences, but some guests feel the services are expensive. The pool area, featuring a heated section and beautiful design, is a favorite among guests, offering a tranquil and enjoyable swimming experience.
Families find the hotel particularly enjoyable with activities for children, including special pools, a trampoline and a small petting farm. The hotel's combination of excellent service, family-friendly amenities and a serene environment make it an ideal destination for family getaways. The comfort of the beds and the heated pool significantly contribute to a relaxing and enjoyable stay.
Overall, Palais Mirage d'Atlas - Hotel & Spa offers a blend of luxury, comfort and tranquility, providing a delightful escape just outside the busy city center of Marrakech. The combination of excellent service, beautiful surroundings and well-appointed facilities make it a highly recommended spot for both romantic and family retreats.
Family Friendly Hotel
Palais Mirage d'Atlas is a charming family friendly property in the Palmeraie. Accommodations range from junior suites to a three bed villa with private pool. It has an excellent spa, huge pool, restaurant and lovely gardens.
Hotel with Outdoor Pool
Praised for its remarkable pool facilities, this hotel offers a large, clean, heated swimming pool and a smaller heated pool specifically for children.
Hotel with Heated Pool
This hotel features a 90 sqm heated pool that is maintained at 33°C year-round. It is described as a family-friendly aquatic paradise and is part of a larger pool area with stunning mountain views. The heated pool is explicitly mentioned as a key feature for guests, including those utilizing day passes.
Hotel near Golf Courses
Hotel for Honeymoon
Hotel with Spa
Spa facilities:
Outdoor pool(s) - Number: 3
Heated pool(s) - Number: 1
Private massage and treatment room(s) - Number: 2
Sauna(s) - Number: 1
Steam room(s) / Hammam(s) - Number: 1
Fitness area
Sun loungers
Spa facilities opening hours: 08:30 - 18:30
Cost for using spa facilities: Item Specific
Show more...Romantic Hotel
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Location of the pool: Outdoor pool
Is it a pool of special type?
Heated pool
In the pool there is also:
Show more... an area designated for children
Hotel with Free Wi-Fi
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
Small Hotel
Hotel for Yoga
Guest Reviews
Situated on the tranquil outskirts of Marrakech, Palais Mirage d'Atlas - Hotel & Spa offers a serene retreat for guests seeking a peaceful getaway. Though the hotel is about 15-25 minutes by car from central attractions like Jemaa el-Fnaa, this distance contributes to its calming and relaxing ambiance. The location, set within a beautiful and well-maintained park, ensures a quiet and soothing environment ideal for unwinding.
For those keen on visiting the vibrant city center, the hotel’s somewhat remote position might be seen as a downside with access mainly reliant on taxis or a personal vehicle. Some guests suggest the provision of a free shuttle service to the city center would enhance convenience. Despite this, the peaceful location appeals to those who appreciate being away from the hustle and bustle, offering a perfect balance of city exploration and restful retreat.
With spacious, clean rooms and exceptional service from the staff, the hotel garners praise for creating a pleasant and relaxing stay. It is particularly suited for family visits or romantic getaways, offering a splendid oasis of calm just on the outskirts of Marrakech.
At Palais Mirage d'Atlas - Hotel & Spa, the breakfast experience garners mixed reviews but predominantly leans positive. Guests appreciate the varied offerings of both Moroccan and Western specialties, highlighting the substantial and diverse selection provided in a pleasant setting. The breakfast buffet is well-regarded for its wide array of hot and cold options and the made-to-order eggs add a personalized touch. Many have described their breakfast as delicious, exceptional and truly enjoyable, praising the freshness and quality of the food.
However, some guests note the buffet could benefit from more variety and higher quality, indicating certain repetitiveness and basic options that might not meet a five-star hotel expectation. Complaints also arise about the lack of replenishment in the later hours of the morning, leading to limited choices and less appealing displays.
Service-wise, the kindness and helpfulness of the staff are frequently commended, even if breakfast wait times occasionally proved excessive. Overall, while there is room for improvement, especially in variety and consistency, the breakfast at Palais Mirage d'Atlas largely satisfies guests with its generous and high-quality offerings.
Dinner at Palais Mirage d'Atlas - Hotel & Spa in Marrakech brings mixed reviews from guests. Many appreciated the exceptional food quality, especially enjoying Moroccan dishes such as tagines. Dining in the garden beside a fire added a lovely ambiance, enhancing the overall experience. Guests praised the beautiful setting for meals, whether taken indoors or outdoors.
However, some guests pointed out long waiting times for dishes, particularly during the evening service. The restaurant's prices were often considered quite high with several reviewers feeling that the quality of the food did not justify these costs. The evening menu was described as limited and basic and some felt the European dishes did not meet expectations. The food presentation was sometimes criticized, along with occasional issues like poor lighting over tables.
Overall, while some guests had memorable dining experiences, others felt that the dinner offerings did not always match the high standards set by the rest of the hotel's services.
Palais Mirage d'Atlas - Hotel & Spa in Marrakech offers a luxurious escape with rooms and suites that consistently impress guests with their spaciousness and comfort. Many of the rooms feature terraces or balconies, adding to their appeal. The decor is often described as beautiful and reflective of Moroccan style, making each stay feel both exotic and elegant. The suites, in particular, are highlighted for their magnificence and opulent charm with some even boasting views overlooking the pool.
Guests appreciate the comfortable bedding in these rooms, which significantly enhances their stay. Additionally, the cleanliness of the rooms is frequently praised, contributing to a pleasant experience. While a few found the decor slightly outdated or the mattresses uncomfortable, these comments are exceptions rather than the rule.
Overall, the rooms at Palais Mirage d'Atlas are large, well-maintained and aesthetically pleasing, offering a refined retreat with ample amenities. The hotel's offering of spacious, well-appointed accommodations continues to satisfy visitors looking for a combination of luxury and comfort in a serene environment.
Palais Mirage d'Atlas - Hotel & Spa in Marrakech consistently impresses with the comfort of its beds. Many guests have highlighted the exceptional quality of the bedding, noting that it is both clean and perfectly comfortable. The beds themselves range from comfortable to superbly cozy with several reviews specifically mentioning the ample size and comfort of the king-size beds. The hotel ensures a restful night's sleep with bedding that guests have described as very good, excellent and even awesome. While there is a rare mention of the bedding being a bit hard, the general consensus is highly favorable with numerous reviews praising the large and super comfortable beds that contribute significantly to an overall enjoyable stay.
Palais Mirage d'Atlas - Hotel & Spa, Day Pass Marrakech garners mixed feedback regarding its cleanliness, but the positive notes predominantly shine bright. Guests consistently appreciate the clean rooms with several highlighting spotless and well-maintained spaces. The pools and facilities receive frequent praise for cleanliness and upkeep. Particularly noteworthy is the impeccable and super hygienic environment reported by many.
The establishment, described as clean and calm, benefits from attentive housekeeping and maintenance efforts with daily cleaning routines and respectful staff contributing to the overall cleanliness. The rooms are often marked as very clean, spacious and comfortable, enhancing guests' stay.
However, some reviews note areas for improvement, mentioning average cleanliness and specific maintenance issues such as cracks on walls and rapid, sometimes insufficient, cleaning practices. Despite these drawbacks, the general sentiment leans towards satisfaction with the hotel's cleanliness and peaceful atmosphere, making it a pleasant stay for many travelers.
Visitors to Palais Mirage d'Atlas - Hotel & Spa in Marrakech frequently rave about the exceptional hospitality provided by its staff. Guests consistently describe team members as extraordinarily friendly, helpful and accommodating. From the welcoming reception to the attentive pool staff, the level of care and professionalism is noteworthy.
Visitors highlight specific members, such as Nacer and Afska, for their rapid responses and helpfulness, alongside others at reception and in various service roles for their warmth and efficiency. The consistent kindness, attentiveness and readiness to assist in any way possible are recurring themes.
Despite isolated mentions of occasional inattentiveness or less favorable nighttime staff interactions, the overwhelming majority of feedback underscores a positive, welcoming and pleasant atmosphere. This collective effort by the staff significantly enhances the overall guest experience, making travelers feel at home and well cared for during their stay.
Palais Mirage d'Atlas - Hotel & Spa in Marrakech offers a consistently good Wi-Fi signal throughout the entire accommodation, ensuring a strong and reliable connection for all guests. The high-speed internet is available everywhere in the hotel, including both rooms and common areas. Whether for leisure or work, the Wi-Fi at this establishment meets the needs of all visitors. Fathers needing to complete some work will find the internet sufficient for their requirements. Overall, the Wi-Fi at Palais Mirage d'Atlas is noted for its exceptional performance, providing a seamless online experience.
Guests have mixed opinions about the spa at Palais Mirage d'Atlas - Hotel & Spa in Marrakech. Many reviewers highlight the superb quality of the massages, specifically mentioning Amina's exceptional skills in helping guests unwind. The hammam experience garners praise with some guests feeling rejuvenated and describing the treatments as excellent. The overall quality of care and treatment at the spa is often lauded as invigorating and worth the expenditure, although some guests note the prices can be steep. On the downside, there are mentions of needing clearer explanations about the spa services and additional fees, which some found off-putting. Specific treatments like the hamman packages are considered good value for money, despite the extra costs. While the majority find the massages and hammam experiences to be high quality and affordable, a few felt that the spa services did not meet expectations given their high price. Overall, the spa receives commendation for its exemplary services and effective treatments, making it a notable feature of the hotel.
Palais Mirage d'Atlas - Hotel & Spa in Marrakech has received high praise for its remarkable pool facilities, situated in a lush and scenic setting. The hotel boasts a large and impeccably clean swimming pool, often described as fabulous, fantastic and magnificent. Guests appreciate the heated section, which makes for a pleasant swim even in cooler weather, while a smaller heated pool is ideal for children. The pools are well-maintained, delighting families and providing a relaxing atmosphere.
The pool area stands out for its beautiful landscaping and tranquil surroundings. The main pool is divided into a warm section and a cooler part, catering to different preferences. Guests also mention a private pool available at certain rooms, adding an extra touch of luxury.
The pool's size and shape, along with its beautiful design, make it a visual delight. Whether guests are swimming or lounging by the pool, the experience is enhanced by the attentive and professional service from the staff. The combination of remarkable pool facilities and serene gardens makes this hotel a highly recommended spot for a relaxing getaway.
Palais Mirage d'Atlas - Hotel & Spa in Marrakech offers a superb family experience with a variety of activities for children. Families can enjoy an excellent range of facilities including a swimming pool, smaller pools for kids, table tennis, pool table and foosball. The staff is consistently praised for their kindness and accommodating nature, ensuring a welcoming atmosphere for all. Parents appreciate the enclosed play spaces for younger children and the presence of a trampoline, a small petting farm and high chairs for toddlers and babies adds to the convenience.
The hotel also boasts exceptional suites and a serene environment, making it ideal for a relaxing family getaway. Families particularly enjoy privacy in the villas with private heated pools, which offer a feeling of being in an exclusive retreat. The establishment is described as an oasis where families can unwind after busy days. Guests consistently highlight the quiet and beautiful surroundings, excellent breakfast options and overall top-notch service.
The combination of fantastic accommodations and thoughtful amenities makes Palais Mirage d'Atlas the perfect destination for families looking for a tranquil yet engaging holiday.
The heated pool at Palais Mirage d'Atlas - Hotel & Spa in Marrakech has garnered commendable feedback from guests. Many highlighted how fantastic the heated pool was, particularly enjoying its warmth during the winter months. Families found it delightful, noting that it was especially suitable for children. The pool's design, featuring both heated and unheated sections, received praise for offering a versatile swimming experience. A smaller heated pool was mentioned as perfect for kids to splash around, making it convenient and enjoyable for younger guests. Additionally, the meticulous care provided by Mr. Nacer ensured the heated pool was always in optimal condition. Overall, the heated pool’s consistent temperature of around 30 degrees and its tranquil ambiance contributed significantly to a positive stay for many.
The outdoor pool at Palais Mirage d'Atlas - Hotel & Spa, Day Pass Marrakech, is a standout feature frequently praised by guests. It is described as fabulous and magnificent, offering a refreshing and relaxing experience. The surrounding garden and several seating areas enhance its appeal, contributing to a sense of escape from the bustling medina. Overall, the pool area, along with the hotel's outdoor facilities, impresses visitors with its beauty and tranquility.
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Location
For those keen on visiting the vibrant city center, the hotel’s somewhat remote position might be seen as a downside with access mainly reliant on taxis or a personal vehicle. Some guests suggest the provision of a free shuttle service to the city center would enhance convenience. Despite this, the peaceful location appeals to those who appreciate being away from the hustle and bustle, offering a perfect balance of city exploration and restful retreat.
With spacious, clean rooms and exceptional service from the staff, the hotel garners praise for creating a pleasant and relaxing stay. It is particularly suited for family visits or romantic getaways, offering a splendid oasis of calm just on the outskirts of Marrakech.
Breakfast
However, some guests note the buffet could benefit from more variety and higher quality, indicating certain repetitiveness and basic options that might not meet a five-star hotel expectation. Complaints also arise about the lack of replenishment in the later hours of the morning, leading to limited choices and less appealing displays.
Service-wise, the kindness and helpfulness of the staff are frequently commended, even if breakfast wait times occasionally proved excessive. Overall, while there is room for improvement, especially in variety and consistency, the breakfast at Palais Mirage d'Atlas largely satisfies guests with its generous and high-quality offerings.
Dinner
However, some guests pointed out long waiting times for dishes, particularly during the evening service. The restaurant's prices were often considered quite high with several reviewers feeling that the quality of the food did not justify these costs. The evening menu was described as limited and basic and some felt the European dishes did not meet expectations. The food presentation was sometimes criticized, along with occasional issues like poor lighting over tables.
Overall, while some guests had memorable dining experiences, others felt that the dinner offerings did not always match the high standards set by the rest of the hotel's services.
Rooms
Guests appreciate the comfortable bedding in these rooms, which significantly enhances their stay. Additionally, the cleanliness of the rooms is frequently praised, contributing to a pleasant experience. While a few found the decor slightly outdated or the mattresses uncomfortable, these comments are exceptions rather than the rule.
Overall, the rooms at Palais Mirage d'Atlas are large, well-maintained and aesthetically pleasing, offering a refined retreat with ample amenities. The hotel's offering of spacious, well-appointed accommodations continues to satisfy visitors looking for a combination of luxury and comfort in a serene environment.
Beds
Cleanliness
The establishment, described as clean and calm, benefits from attentive housekeeping and maintenance efforts with daily cleaning routines and respectful staff contributing to the overall cleanliness. The rooms are often marked as very clean, spacious and comfortable, enhancing guests' stay.
However, some reviews note areas for improvement, mentioning average cleanliness and specific maintenance issues such as cracks on walls and rapid, sometimes insufficient, cleaning practices. Despite these drawbacks, the general sentiment leans towards satisfaction with the hotel's cleanliness and peaceful atmosphere, making it a pleasant stay for many travelers.
Staff
Visitors highlight specific members, such as Nacer and Afska, for their rapid responses and helpfulness, alongside others at reception and in various service roles for their warmth and efficiency. The consistent kindness, attentiveness and readiness to assist in any way possible are recurring themes.
Despite isolated mentions of occasional inattentiveness or less favorable nighttime staff interactions, the overwhelming majority of feedback underscores a positive, welcoming and pleasant atmosphere. This collective effort by the staff significantly enhances the overall guest experience, making travelers feel at home and well cared for during their stay.
Wi-Fi
Spa
Pool
The pool area stands out for its beautiful landscaping and tranquil surroundings. The main pool is divided into a warm section and a cooler part, catering to different preferences. Guests also mention a private pool available at certain rooms, adding an extra touch of luxury.
The pool's size and shape, along with its beautiful design, make it a visual delight. Whether guests are swimming or lounging by the pool, the experience is enhanced by the attentive and professional service from the staff. The combination of remarkable pool facilities and serene gardens makes this hotel a highly recommended spot for a relaxing getaway.
Family
The hotel also boasts exceptional suites and a serene environment, making it ideal for a relaxing family getaway. Families particularly enjoy privacy in the villas with private heated pools, which offer a feeling of being in an exclusive retreat. The establishment is described as an oasis where families can unwind after busy days. Guests consistently highlight the quiet and beautiful surroundings, excellent breakfast options and overall top-notch service.
The combination of fantastic accommodations and thoughtful amenities makes Palais Mirage d'Atlas the perfect destination for families looking for a tranquil yet engaging holiday.
Heated Pool
Outdoor Pool
Yes, Palais Mirage d'Atlas, Hôtel de Luxe & Spa has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool. For more information, read the answers to the Pool questionnaire
Yes, a spa is available at Palais Mirage d'Atlas, Hôtel de Luxe & Spa. For more information, read the answers to the Spa questionnaire
No, Palais Mirage d'Atlas, Hôtel de Luxe & Spa doesn't allow dogs.
Yes, parking facilities are available at Palais Mirage d'Atlas, Hôtel de Luxe & Spa.
Yes, Palais Mirage d'Atlas, Hôtel de Luxe & Spa has a gym.
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