Marrakech31.71223400,
-7.97687400,
Domaine Janat Azaitoun, Entrée Palmeraie, Route De Casablanca Km 7, Ouahat Sidi Brahim(Show on Map)
7.3
Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsThe 'Oliva Hotel Condominium Marrakech' garners a broad spectrum of reviews, favoring its tranquil and secure environment, making it an ideal retreat away from the hustle and bustle of the city. The hotel captivates guests with its well-maintained architecture and cozy ambiance, significantly accentuated by spacious, clean apartments that are both modern and well-equipped. This combination ensures a comfortable stay, particularly for families and larger groups. The friendly and professional staff, recognized individuals like Samba and Nouhaila, are often praised for their warm hospitality, further contributing to the pleasant atmosphere.
The serene location suits those interested in quad biking and camel rides in the palm grove, though its distance from Marrakech’s city center may necessitate a car or expensive taxis, posing a challenge for guests inclined to explore the city frequently. Breakfast receives mixed feedback with some appreciating the taste and takeaway options, while others note the need for more variety and quicker service.
Dining experiences at the hotel's restaurant are also varied. While some guests commend the kindness of the staff, the limited menu and early closing time are common points of dissatisfaction. However, the availability of well-equipped kitchens in the apartments offers guests the convenience of self-catering.
Cleanliness is generally well-regarded with daily cleaning and well-kept common areas contributing to a comfortable environment. Yet, occasional issues like cockroaches, ants and a need for more detailed cleaning in certain areas have been reported. WiFi connectivity is another area where improvements are suggested, as many guests experience weak or inconsistent connections in their rooms.
The hotel features multiple pools that are largely enjoyed for their cleanliness and family-friendly design, though some guests have remarked upon cold water temperatures and fluctuating maintenance levels. Similarly, the beds receive mixed reviews; while many find them comfortable and clean, others cite discomfort and noise issues.
Accessibility within the hotel is generally satisfactory with secure parking and easy internal access, though the distance from central Marrakech and limited English proficiency among staff may pose minor inconveniences. The gym amenities, however, fall short of expectations due to outdated and non-functional equipment.
Overall, 'Oliva Hotel Condominium Marrakech' offers a serene, family-friendly retreat with spacious accommodations and a welcoming staff, though it does reveal areas needing improvement, particularly in terms of dining options, cleanliness details and WiFi connectivity. Show more
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Aparthotel with Parking
This aparthotel offers free private parking on site and a parking garage. Located 10 km from Marrakech, it provides sufficient space and convenient parking for guests.
Aparthotel with Swimming Pool
Children's Pool Outdoor Pool
Accessible Aparthotel
Aparthotel with Tennis Courts
3-Star Aparthotel
Aparthotel with Outdoor Pool
Aparthotel with Children's Pool
Room Types
Two-Bedroom Apartment with Pool ViewBoasting a private entrance, this air-conditioned apartment features 1 living room, 2 separate bedrooms and 1 bathroom with a bath or a shower and a bidet. The well-equipped kitchen has a stovetop, a refrigerator, kitchenware and an oven. The spacious apartment features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as garden views. The unit has 3 beds.
Three-Bedroom ApartmentFeaturing a private entrance, this air-conditioned apartment consists of 1 living room, 3 separate bedrooms and 2 bathrooms with a shower and a bidet. Guests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, kitchenware and an oven. The spacious apartment provides a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as garden views. The unit offers 5 beds.
Two-Bedroom Apartment With Oliveraie or Atlas viewBoasting a private entrance, this air-conditioned apartment features 1 living room, 2 separate bedrooms and 1 bathroom with a bath or a shower and a bidet. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The spacious apartment features soundproof walls, a tea and coffee maker, a seating area, a flat-screen TV with cable channels, as well as garden views. The unit has 3 beds.
Guest Reviews
7.3
Good
Location
The Oliva Hotel Condominium Marrakech is praised for its peaceful and secure environment, making it an ideal location for those seeking tranquility away from the hustle and bustle of the city. The hotel's architecture and well-maintained facilities stand out, offering a cozy and welcoming ambiance. Guests appreciate the spacious apartments, cleanliness and the friendly staff, which contribute to a pleasant overall experience. The location is particularly suitable for activities such as quad biking and camel rides in the palm grove.
However, the hotel is notably distant from Marrakech's city center and main points of interest, often requiring a car or expensive taxi services to get around. The distance can deter guests who prefer easy access to the city’s vibrant areas, restaurants and shops. Despite these challenges, the hotel's serene atmosphere and excellent security make it a favored spot for families and those looking to disconnect from the city's energetic pace.
Breakfast
Breakfast at the Oliva Hotel Condominium Marrakech presents a mixed picture. While some guests have enjoyed delightful and plentiful meals, others have found the service slow and the variety lacking. Specifically, delays of up to an hour and a start time post 8:30 a.m. have caused frustration with some guests needing to head into town without eating. There are also reports of the cafeteria running out of specific items like msemen and harcha by 10 a.m. and a general consensus that the breakfast could use more variety, particularly authentic Moroccan offerings like tea and pastries.
The cost of breakfast has also been a point of contention with guests feeling that the prices do not match the quality or options available. Despite these issues, there have been positive notes about the taste of the breakfast when it was available and some guests appreciated the effort to provide takeaway breakfast bags for early departures. The service, when functional, has been satisfactory for some, but overall, there is a clear need for improvement to meet the expectations set by the hotel's promotions.
Dinner
Oliva Hotel Condominium Marrakech offers a mixed dining experience according to guest feedback. While the kindness of the bar/restaurant staff receives positive remarks and some highlight the restaurant as being very good, many note significant areas needing improvement. Guests frequently mention the limited menu and poor quality of food with some expressing disappointment over advertised items like tajine and couscous not being available. Convenience also poses a concern, as the restaurant closes relatively early at 9:30 pm, leading to calls for extended evening hours. Lastly, while some guests appreciate the option to cook for themselves, the overall dining experience at the hotel leaves much to be desired with comments highlighting the food as average at best and the restaurant ambiance uninviting.
Rooms
The 'Oliva Hotel Condominium Marrakech' is noted for its impressively spacious and clean apartments, making it an excellent choice for families. The rooms are modern, well-equipped and provide a significant level of comfort and tranquility. Many guests appreciate the efficient air conditioning, tasteful furnishings and functional apartments that include necessary amenities. Additionally, the apartments offer plenty of space, often with multiple bedrooms and bathrooms, making them ideal for larger groups. The environment is quiet and peaceful, contributing to an overall pleasant stay.
However, there are some concerns regarding cleanliness and maintenance. Some guests mentioned issues like ants, cockroaches and unclean rooms upon arrival. Outdated equipment, missing amenities such as washing machines and minor maintenance issues like leaking showers and broken handles have also been reported. Despite these drawbacks, the generous space and good value for money make this hotel a strong contender for those prioritizing roominess and a family-friendly atmosphere.
The quiet and peaceful setting, along with the spacious and well-designed apartments, offers a comfortable retreat for families and groups, although attention to detail in cleanliness and maintenance could be improved.
Beds
Oliva Hotel Condominium Marrakech receives mixed feedback regarding its beds with opinions varying significantly among guests. On the positive side, numerous reviews highlight the comfort and cleanliness of the beds and bedding, contributing to a pleasant stay. Phrases such as "comfortable bed," "comfortable double bed," "very comfortable bedding," and "good bedding" regularly appear in the reviews. Guests also appreciated that the "beds were made every day," adding to the overall comfort and quality experience.
However, there are a notable amount of negative comments focused on discomfort issues. Several guests described the beds as "hard," "uncomfortable," and sometimes even "broken" or "noisy." Issues like "dirty and dusty" bedding or encountering "cockroaches on the bed," "dirty pillow," and "very noisy air conditioning troubling sleep" also detracted from the overall experience for some visitors. The pillows were described as hard by a few guests and some reviews mentioned instances where the mattresses needed replacement or the quality of the beds was lacking.
In summary, while some guests enjoyed a comfortable stay at Oliva Hotel Condominium Marrakech, significant feedback suggests that improvements could be made regarding the consistency and quality of the beds and bedding.
Cleanliness
The reviews for 'Oliva Hotel Condominium Marrakech' highlight a mix of experiences regarding cleanliness. Guests often appreciated the nice and clean rooms with many noting that the cleaning was done perfectly every day. Clean towels were consistently provided and the apartments were described as clean, spacious and comfortable. Moreover, the hotel's common areas, entrance and pool landscapes were frequently maintained with a high degree of cleanliness, showcasing a calm and secure environment conducive to relaxation, especially for families.
However, some reviews mentioned areas for improvement. Several guests pointed out issues such as cockroaches, ants and worms, especially in kitchens and bathrooms. Certain reviewers found that some parts of the hotel, including hallways and specific apartments, needed more thorough and frequent cleaning. The pool area, while generally described as nice, sometimes lacked proper maintenance with specific complaints about dirty water and high grass.
Despite these issues, many reviewers still found the overall cleanliness to be satisfactory and praised the daily or regular cleaning services provided. The hotel was also frequently complimented for its tranquility and well-maintained outdoor areas, making it a pleasant place to stay. Overall, while there are some areas that require attention, the hotel generally offers a clean and comfortable environment for its guests.
Staff
Guest reviews for the Oliva Hotel Condominium Marrakech present a largely positive impression of the staff, underscoring their professionalism, friendliness and responsiveness. Many guests appreciated the staff's welcoming and attentive nature, highlighting individuals like Samba and Nouhaila for their exceptional service. The housekeeping staff was also commended for maintaining cleanliness and providing excellent service.
Guests frequently mentioned the staff as polite, supportive and proactive, contributing to the overall pleasant atmosphere of the hotel. The reception team received specific praise for their hospitality and helpfulness with guests remarking on the courteousness and availability of front desk personnel. Despite some instances of miscommunication and sporadic lapses in friendliness or responsiveness, the majority of the feedback showcases a dedicated team committed to providing a positive guest experience. The professional and friendly demeanor of the staff at Oliva Hotel Condominium Marrakech seems to be a pivotal element of the hotel's charm and family-friendly environment.
Wi-Fi
Visitors to Oliva Hotel Condominium Marrakech have mixed experiences regarding the WiFi service. While there were mentions of it working with good speed and being usable for children, many guests reported significant issues such as weak or nonexistent connections, particularly in the rooms. Some guests noted that the service was only available in common areas like the reception or salon. Intermittent connectivity and slow speeds seem to be recurring problems and improvements in the network coverage were frequently suggested. Overall, relying on 4G for internet access seemed to be a more dependable option for many.
Gym
Oliva Hotel Condominium Marrakech, while boasting a gymnasium as part of its amenities, seems to fall short in delivering a fully operational fitness experience for its guests. The gym's limited hours, often only open from mid-afternoon to early evening, prove inconvenient for many who may prefer to exercise in the morning. Furthermore, the equipment within the gym shows significant wear and tear with many guests noting that the machinery is outdated and largely non-functional. This state of disrepair extends to the broader fitness facilities with critiques of abandonment and closure due to unspecified reasons. Despite the lack of adequate gym amenities, there is a maintained sports field within a short walking distance from the hotel, which could provide an alternative for outdoor activities. However, for those seeking a comprehensive hotel gym experience, the offerings at Oliva Hotel Condominium Marrakech might not meet expectations.
Pool
The pool experience at Oliva Hotel Condominium Marrakech offers a range of mixed feedback from guests. On the positive side, the hotel boasts multiple pools, including a spacious main pool, a pleasant children's pool and another pool that caters to teenagers. Many guests found the pools clean, well-maintained and comfortable with daily cleaning routines. The quiet atmosphere and ample lounge space around the pool areas are appreciated, making it an ideal spot for family vacations. However, some guests have noticed inconsistency in cleanliness with occasional reports of unclear water, a worn appearance and insect infestations. The non-heated nature of the pools often leaves the water too cold for enjoyable swims. Moreover, logistical issues such as the distance of the main pool from the complex and limited sunbeds and umbrellas have been mentioned. Overall, while the pools at Oliva Hotel Condominium can offer a pleasant and enjoyable experience, improvements in maintenance and amenities could enhance guests' satisfaction.
Accessible
Oliva Hotel Condominium in Marrakech offers guests a secure and relaxing environment with convenient features, although its location presents some accessibility challenges. Positioned near a highway exit, the hotel is about a 20-30 minute drive from the city center, necessitating the use of a vehicle for easy mobility. Families with children or those without a car might find the lack of shuttles and neighborhood taxis inconvenient. Despite the language barrier, as English is not widely spoken by the staff, the hotel's team is noted to be responsive and accessible, addressing any problems guests encountered.
The complex is situated in a gated community, ensuring safe parking and stringent security measures to prevent unauthorized entries. While the beach front and the overall cleanliness add to the pleasant experience, attention to accessibility within the residence is evident, offering guests a secure entrance and easy access throughout the stay.
Outdoor Pool
Oliva Hotel Condominium in Marrakech boasts two outdoor pools that have garnered a mix of feedback from guests. Many visitors describe the pools as beautiful and clean and they enjoyed the tranquility and calmness they provided. The pools are well-equipped with nice areas and the hotel's staff is noted to be friendly and attentive. Some reviews highlight that the pools are large and visually appealing with separate sections for adults and children, making them family-friendly.
However, there are some criticisms, particularly regarding the water temperature and cleanliness at times. Guests have pointed out that the pools are not heated, making them too cold for use during the winter months. In some instances, the pool water was described as dirty or green, which detracted from the overall experience.
While the pools are a notable feature of the residence and generally well-received, potential visitors should be aware of seasonal limitations and occasional maintenance issues.
Yes, Oliva Hotel Condominium Marrakech has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
No, a spa isn't available at Oliva Hotel Condominium Marrakech.
No, Oliva Hotel Condominium Marrakech doesn't allow dogs.
Yes, parking facilities are available at Oliva Hotel Condominium Marrakech.
No, Oliva Hotel Condominium Marrakech doesn't have a gym.