Kenzi Rose Garden
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Summary of reviewsKenzi Rose Garden in Marrakech garners positive reviews across several key areas, establishing itself as a highly recommendable hotel for travelers seeking convenience, comfort and quality service.
One of the hotel's standout features is its prime location, nestled in the upscale and tranquil Hivernage neighborhood. This central spot places guests within easy reach of major attractions like the Medina, Jemaa el-Fna square and Menara Mall. The convenient access to the airport and train station, along with ample free parking, makes it ideal for both leisure and business travelers. Guests frequently praise the serene environment that contrasts with the bustling city center, allowing for a peaceful retreat without sacrificing proximity to city attractions.
Breakfast at Kenzi Rose Garden is often highlighted as a significant strength. The buffet offers a rich variety of delicious and fresh options, including Moroccan specialties like beignets and msemmen. Guests appreciate the plentiful and high-quality ingredients, making for a hearty and satisfying start to the day. Although occasional crowding and service disorganization are noted during peak times, the overall breakfast experience remains a favorite among reviewers.
The dinner offerings receive mixed feedback, but generally, guests enjoy the different cuisines available, especially the Italian restaurant and poolside dining. However, some find the dinner menus repetitive and lacking in local dishes and the dinner buffets receive calls for improvement in quality and value.
Rooms at the hotel are lauded for their spaciousness and cleanliness, featuring comfortable beds and well-maintained amenities. Many rooms offer pleasant views of the pool or gardens, enhancing the stay. While some complaints about outdated furniture and inadequate soundproofing surface, the overall consensus is that the rooms are comfortable and clean, aligning with the hotel's four-star rating.
Cleanliness is a recurring accolade with the hotel maintaining high standards throughout its premises. Both rooms and common areas are kept spotless and the diligent housekeeping staff ensure daily upkeep, contributing to a hygienic and welcoming environment.
The staff at Kenzi Rose Garden receive high marks for their friendliness, professionalism and attentiveness. Many guests highlight the warm and personalized service, underscoring the staff's significant role in creating a positive guest experience. Although there are occasional reports of miscommunications or lapses in service, these appear to be outliers.
Despite multiple positive aspects, the hotel's free WiFi service has been a common point of critique. Guests experience weak connectivity, particularly in the rooms and call for improvements to the infrastructure for a more reliable internet experience.
The hotel's spa is well-regarded for its luxurious treatments and professional staff with facilities like the hammam and massages receiving high praise. Nonetheless, some guests report issues with appointment availability, noise levels and high prices, suggesting areas for enhancement.
Fitness amenities at the Kenzi Rose Garden, including a gym with adequate equipment and various outdoor activities, are noted positively. However, there's a call for updated facilities and more flexible access times for a better overall experience.
The pool areas are a highlight, described as clean, beautiful and well-maintained. Diverse swimming options, heated pools and family-friendly features enhance the leisure experience, though sunbed availability can be an issue during peak times.
Overall, Kenzi Rose Garden stands out for its excellent location, comfortable and clean rooms and friendly staff, making it a top choice for visitors to Marrakech. Despite minor areas for improvement such as WiFi connectivity and dinner variety, the hotel offers a charming and convenient base for both relaxation and exploration.
Categories
One of the hotel's standout features is its prime location, nestled in the upscale and tranquil Hivernage neighborhood. This central spot places guests within easy reach of major attractions like the Medina, Jemaa el-Fna square and Menara Mall. The convenient access to the airport and train station, along with ample free parking, makes it ideal for both leisure and business travelers. Guests frequently praise the serene environment that contrasts with the bustling city center, allowing for a peaceful retreat without sacrificing proximity to city attractions.
Breakfast at Kenzi Rose Garden is often highlighted as a significant strength. The buffet offers a rich variety of delicious and fresh options, including Moroccan specialties like beignets and msemmen. Guests appreciate the plentiful and high-quality ingredients, making for a hearty and satisfying start to the day. Although occasional crowding and service disorganization are noted during peak times, the overall breakfast experience remains a favorite among reviewers.
The dinner offerings receive mixed feedback, but generally, guests enjoy the different cuisines available, especially the Italian restaurant and poolside dining. However, some find the dinner menus repetitive and lacking in local dishes and the dinner buffets receive calls for improvement in quality and value.
Rooms at the hotel are lauded for their spaciousness and cleanliness, featuring comfortable beds and well-maintained amenities. Many rooms offer pleasant views of the pool or gardens, enhancing the stay. While some complaints about outdated furniture and inadequate soundproofing surface, the overall consensus is that the rooms are comfortable and clean, aligning with the hotel's four-star rating.
Cleanliness is a recurring accolade with the hotel maintaining high standards throughout its premises. Both rooms and common areas are kept spotless and the diligent housekeeping staff ensure daily upkeep, contributing to a hygienic and welcoming environment.
The staff at Kenzi Rose Garden receive high marks for their friendliness, professionalism and attentiveness. Many guests highlight the warm and personalized service, underscoring the staff's significant role in creating a positive guest experience. Although there are occasional reports of miscommunications or lapses in service, these appear to be outliers.
Despite multiple positive aspects, the hotel's free WiFi service has been a common point of critique. Guests experience weak connectivity, particularly in the rooms and call for improvements to the infrastructure for a more reliable internet experience.
The hotel's spa is well-regarded for its luxurious treatments and professional staff with facilities like the hammam and massages receiving high praise. Nonetheless, some guests report issues with appointment availability, noise levels and high prices, suggesting areas for enhancement.
Fitness amenities at the Kenzi Rose Garden, including a gym with adequate equipment and various outdoor activities, are noted positively. However, there's a call for updated facilities and more flexible access times for a better overall experience.
The pool areas are a highlight, described as clean, beautiful and well-maintained. Diverse swimming options, heated pools and family-friendly features enhance the leisure experience, though sunbed availability can be an issue during peak times.
Overall, Kenzi Rose Garden stands out for its excellent location, comfortable and clean rooms and friendly staff, making it a top choice for visitors to Marrakech. Despite minor areas for improvement such as WiFi connectivity and dinner variety, the hotel offers a charming and convenient base for both relaxation and exploration.
Luxury Hotel
Kenzi Rose Garden offers a luxurious and comfortable stay with its spacious rooms, beautiful gardens, and comprehensive amenities. The hotel features a large pool area, exceptional dining options, and a convenient location in the Hivernage district.
Family Friendly Hotel
This hotel is popular with guests booking family hotels in Marrakesh.
Dog Friendly Hotel
This hotel is a well-regarded hotel with 'Garden' in its name, suggesting outdoor spaces that could be beneficial for guests with dogs. As a hotel, it likely offers more standardized pet-friendly services.
Business Hotel
The hotel provides excellent conditions for meetings, conferences, and other events. It features a state-of-the-art conference center with a range of meeting rooms that can accommodate up to 1,000 people.
Hotel with Parking
This hotel provides free private parking on site, offers valet parking service, and has nearby parking options available if the main lot is full.
Accessible Hotel
Some rooms at this hotel are accessible for people with reduced mobility, with features such as an emergency cord in the bathroom, lower bathroom sink, higher level toilet, and grab rails. The hotel is wheelchair accessible with upper floors accessible by elevator and accessible parking available.
Hotel with Gym
The hotel offers a fitness center with basic equipment for guests to maintain their workout routine. Additional amenities include a swimming pool and spa services for relaxation.
5-Star Hotel
Features a luxurious blend of modern comfort and traditional Moroccan style. Guests can enjoy its spacious accommodations, beautiful gardens, a serene spa, and diverse dining options, ensuring a relaxing and upscale experience in the heart of Marrakech.
Hotel with Children's Pool
The hotel provides a dedicated children's pool as one of its multiple swimming facilities, offering a specific and safe area for younger guests to swim and play.
Hotel with Heated Pool
Kenzi Rose Garden provides a heated outdoor swimming pool, ensuring guests can enjoy swimming outdoors even in cooler weather. A heated indoor swimming pool is also available at the hotel's spa.
Hotel for Honeymoon
Hotel with Spa
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Children's Pool Outdoor Pool
Hotel with Outdoor Pool
Guest Reviews
Kenzi Rose Garden is a hotel that boasts an exceptional location in Marrakech, making it highly convenient for visiting many of the city's top attractions. Situated within walking distance or a short taxi ride from landmarks such as the Medina, Jemaa el-Fna square, Menara Mall and numerous restaurants and nightlife spots, the hotel's guests appreciate its centrality. The property is located in the upscale Hivernage neighborhood, known for its tranquility and safety, providing a peaceful retreat while still being close to the vibrant city center.
The convenience extends to easy access to the airport and train station, ensuring a smooth transition for travelers. Parking facilities are ample and free, adding to the overall convenience for those exploring Marrakech by car. The strategic placement close to major roads further enhances connectivity within the city.
Guests consistently highlight the hotel's clean and spacious rooms, along with well-maintained gardens and pools, perfect for relaxation after a day of sightseeing. The locale also caters to family vacations, offering proximity to amenities like shopping centers, cafes and gourmet restaurants.
Overall, the Kenzi Rose Garden’s prime location, nestled between the old and new parts of Marrakech, along with its quiet setting in an upscale neighborhood, makes it an ideal choice for travelers seeking both convenience and comfort.
At Kenzi Rose Garden, guests consistently praise the breakfast experience as a highlight of their stay. The offerings are described as delicious, varied and generous, catering to a wide range of tastes. The breakfast buffet features an extensive selection with many options even for picky eaters. Reviewers particularly appreciate the variety of dishes available, including freshly prepared donuts, diverse types of omelettes and traditional Moroccan items like beignets and msemmen.
Many reviews highlight the fresh and high-quality ingredients used with a lot of emphasis on the assortment and freshness of bread and fruit. The breakfast is characterized as hearty and plentiful, ensuring guests do not leave hungry. Some standout mentions include the made-to-order traditional doughnuts and the lovely atmosphere of the outdoor terrace.
However, there are occasional comments about the breakfast service being crowded and somewhat disorganized during peak hours with long queues and a hectic atmosphere noted by some guests. A few reviews also mention that the breakfast could benefit from better coffee options and fresher bread.
Overall, while there are minor areas for improvement such as the need for better organization and extended timings, the breakfast at Kenzi Rose Garden is overwhelmingly seen as a delicious, varied and satisfying start to the day for guests.
The dinner experience at Kenzi Rose Garden hotel offers a mix of impressions. Guests generally appreciated the variety of cuisines available across the hotel's multiple restaurants with particular praise for the Italian restaurant, which was often highlighted for its good atmosphere and excellent food. The poolside dining and the dinner buffet were also noted as enjoyable by some visitors with fresh and diverse options available.
However, not all feedback was positive. Some diners found the options limited and noted the repetitive nature of the dinner menus, which lacked local Moroccan specialties and featured more European dishes. Concerns were raised regarding the quality and value-for-money of the dinner buffets with some calling them average or in need of improvement. There were also mentions of long waiting times and unsatisfactory service in some cases.
In conclusion, while the Kenzi Rose Garden hotel offers a range of dining experiences with generally good food, it seems there is room for improvement in both the variety and quality of the dinner offerings to better meet guest expectations.
Kenzi Rose Garden has received a mix of feedback regarding its hotel rooms. One of the standout features frequently mentioned is the spaciousness; many guests appreciate the large and airy rooms which provide plenty of comfort. The cleanliness of the rooms is another highlight with numerous reviews noting that the rooms are very clean and well-maintained, contributing positively to the standard of hygiene and overall ambience. The comfortable bedding, especially the king-size beds, is frequently praised for offering a good night's rest.
In addition to the spacious layout, some rooms boast beautiful views of the pool or garden, adding to the charm of the stay. Modern and newly renovated rooms also get positive mentions with some guests appreciating the luxurious bathrooms and updated decor which align with the hotel's four-star rating.
However, not all feedback is favorable. A recurrent issue is the outdated condition of some rooms, where old furniture and facilities have not been refreshed or maintained adequately. Certain rooms are criticized for poor soundproofing, particularly those facing the street, leading to a noisy experience at night. Additionally, several reviews mention issues like faulty air conditioning, unpleasant odors and lack of basic amenities such as balconies or modern televisions.
Despite these setbacks, guests largely find the rooms comfortable and spacious and many find the location convenient. Overall, Kenzi Rose Garden's hotel rooms receive commendable remarks for their size, cleanliness and comfort, but there's a consensus that some improvements and updates are necessary to meet the higher expectations of a four-star establishment.
Kenzi Rose Garden is widely praised for the comfort of its beds, making it an ideal choice for travelers seeking quality rest. The bedding consistently receives high marks, described as comfortable, pleasant and of good quality. Guests appreciate the large and spacious beds, often highlighting king-sized and double beds that provide ample room for a restful night. Many mention the comfortable mattresses and the exceptional cleanliness maintained in the rooms. Although a few guests found the pillows too hard and a couple of beds not meeting their comfort expectations, the predominant sentiment is that the beds are very comfortable, facilitating a good night's sleep. Overall, Kenzi Rose Garden emerges as a popular choice for those valuing comfort and hygiene, ensuring a restful stay.
Kenzi Rose Garden stands out for its exceptional cleanliness, consistently praised by guests for its well-maintained environment. From the pristine pool area to the spacious, spotless rooms, every corner of the hotel exudes neatness. Guests frequently note the impeccable hygiene of the entire establishment, including the rooms and common areas which are cleaned daily. The overall cleanliness of the exteriors and interiors contributes to a pleasant and comfortable stay with many visitors highlighting the well-furnished rooms and the attentive cleaning staff.
The hotel's commitment to cleanliness extends to regular towel replacements and daily room makeups, ensuring that the premises remain tidy. Guests also appreciated the secure and well-kept facilities, including the clean and beautifully maintained grounds. Despite a few remarks about specific areas needing more thorough cleaning, the general consensus underscores a high standard of hygiene.
The friendly and professional staff further enhance the positive experience, consistently supporting the hotel's reputation for cleanliness. Although there were some mentions of isolated incidents of dust and dirt in hallways and some elements not meeting expectations, these instances appear to be exceptions. Overall, Kenzi Rose Garden’s dedication to maintaining a clean and accommodating environment makes it a top choice for guests seeking a reliably clean and comfortable stay.
The reviews for Kenzi Rose Garden prominently highlight the consistently excellent performance of its staff, characterized by friendliness, professionalism and attentiveness. Guests frequently note the warm and welcoming atmosphere created by the hotel's employees, including receptionists, porters, housekeepers and various other service staff. Many reviewers appreciated the personalized and courteous service, often singling out specific staff members for their exceptional kindness and helpfulness. Overall, the staff's responsiveness and willingness to assist contributed significantly to the positive experiences of the guests, leading to a great stay for many visitors. However, a few reviews did mention instances of miscommunication and occasional lapses in service quality.
At Kenzi Rose Garden, while the hotel offers WiFi throughout the property, many guests have reported several connectivity issues, particularly in the rooms. The WiFi coverage is often described as weak or almost nonexistent in some areas, leading to a frustrating experience for those needing reliable internet access. While service is available in communal areas like the lobby and the restaurant, the connection can be erratic and slow during peak hours. There are several calls for improvements to the WiFi infrastructure, emphasizing the need for a more stable and faster connection throughout the hotel. Despite these internet issues, the overall ambiance and amenities of Kenzi Rose Garden still offer a pleasant stay for visitors.
Nestled within the serene surroundings of Kenzi Rose Garden, the spa at this hotel garners a mix of accolades and critiques from guests. Visitors frequently extol the spa's amenities, describing the facilities as great and perfect for relaxation. Many guests highlight the spa's incredible and luxury services with the hammam and massage experiences receiving specific praise for their quality and relaxing nature. Others found the heated pool and the spa area overall quite appealing with some even noting the fantastic views and the professionalism of the spa staff.
However, some aspects of the spa experience are less favorable. Certain reviews pointed out that the spa can be noisy and a few guests felt the service quality did not meet expectations, citing issues such as unavailability of appointments after 6pm despite advertised hours until 9pm and instances where spa appointments were not honored. Additionally, some reviews touched on the higher-than-average prices for massages and other services, suggesting that the costs do not always reflect the value received. There were also mentions of the spa facilities being lower in grade compared to similar services and the location of the spa building being inconvenient for those with luggage.
Despite these setbacks, the general sentiment towards the spa at Kenzi Rose Garden remains positive. Words like lovely, fantastic and top-notch are commonly used to describe the spa and its various offerings with many guests expressing contentment with their experiences. Hence, for travelers seeking a blend of relaxation and top-tier spa services, Kenzi Rose Garden presents a compelling option, though being mindful of the occasional service inconsistencies and the premium pricing is advisable.
The Kenzi Rose Garden offers a variety of sports and fitness facilities that cater to guests looking to maintain an active lifestyle during their stay. The gym is often described as nice, well-arranged and adequately equipped with many guests noting the availability of various equipment that makes it easy to get a good workout. There are also outdoor sports activities and yoga classes, which many guests found enjoyable.
However, some visitors mentioned that the gym could benefit from new equipment and additional facilities to enhance the overall experience. There's also a note on the limited access times for sports activities, which could be a consideration for those looking to work out at unconventional hours. Although the gym and the complementary sports amenities might need some updates and improvements, the general consensus is that the gym does a good job of providing for guests' fitness needs.
Overall, the fitness center at Kenzi Rose Garden provides a sufficient range of activities and facilities, though there is room for enhancement to better serve its guests.
At Kenzi Rose Garden, the pool areas have received numerous commendations for their well-maintained, clean and spacious facilities. Guests often highlight the beautiful, stunning and magnificent nature of the pools, which include both indoor and outdoor options. The hotel offers two large swimming pools with at least one heated to a comfortable 30 degrees Celsius, providing a pleasant swimming experience even in cooler months. The heated pools, in particular, are frequently praised for their warm temperatures, making it easy to enjoy a swim even in December.
The pool areas are described as an oasis with plenty of loungers and good quality bath towels available, although some guests noted that sunbeds were sometimes overcrowded and hard to find. Family-friendly amenities include a children's pool and a dedicated pool area for kids, though some restrictions like prohibitions on jumping and diving are enforced.
Additional features such as the poolside bar, aquagym classes and background music enhance the leisurely vibe, creating a lively yet relaxing environment for all guests. Surrounding gardens add to the serene ambiance with the pool areas often described as offering lovely views and excellent sun-lounging spaces. Some reviews did mention occasional maintenance issues or limitations in the pool heating system, but overall, the feedback indicates a luxurious and enjoyable pool experience that complements the hotel’s other facilities.
Kenzi Rose Garden is highly praised for its parking amenities, making it a convenient choice for travelers with cars. Guests frequently mention the ample availability of free parking, highlighting the ease of finding a spot without hassle. The on-site parking is noted as large and spacious, often described as very big and secure. Some reviews mention the added benefit of 24/7 monitoring by a police car, enhancing the sense of security for guests' vehicles.
Visitors appreciate that the parking area is straightforward to locate and adequately maintained, facilitating a pleasant experience. Private parking is another noted feature, providing a more exclusive option for those who seek it. The presence of taxis right in front of the hotel adds to the convenience, especially for those needing quick transportation options.
While there are few remarks about the parking space needing some improvements and the occasional requirement of local knowledge to navigate effectively, the overall consensus remains positive. The large, guarded parking lot and ease of parking contribute significantly to the guest experience, making Kenzi Rose Garden a favored choice for those seeking reliable and secure parking facilities during their stay.
Kenzi Rose Garden in Marrakech stands out as an excellent choice for families looking for a vacation spot that caters to their needs. Guests frequently highlight the hotel's family-friendly atmosphere and environment, making it a perfect destination for a peaceful family stay. It features extensive facilities that are particularly welcoming for children, such as children's pools, a kids' club and a playground, ensuring that younger guests are entertained and safe.
The hotel offers clean and well-equipped family rooms that comfortably accommodate families and even provides suites designed for smaller families. Activities geared towards children are well-organized and many guests praise the animation and care provided for kids. Evening family events and a super mini club daycare add to the overall family-oriented experience.
Additionally, its proximity to key attractions like Jemaa el-Fna square and the Medina ensures that the hotel is not only a haven for children but also conveniently located for family outings and shopping trips. With a charming and cozy vibe, it fosters a family spirit that makes it a recommended spot for family vacations. Despite a few mentions of it being crowded with families, the widespread consensus is that Kenzi Rose Garden offers a joyful and engaging experience for children and parents alike.
Kenzi Rose Garden is conveniently located and offers a pleasant experience, but it falls short of true five-star standards. Many guests feel that the hotel is more aligned with a four-star rating. The facilities and staff are commendable and even described as worthy of a palace, suggesting a positive high-end atmosphere. However, the service doesn't live up to expectations for a five-star establishment with mentions of poorly managed property aspects and inadequately trained staff.
Cleanliness and attention to detail sometimes lack and there are specific concerns about insufficient pool towels and average room conditions. The breakfast quality and overall dining experience received mixed reviews with some noting that the industrial breakfast quality and menus should be improved to match five-star standards.
Despite these shortcomings, the hotel is regarded as offering good value for money. Yet, for those specifically seeking a flawless five-star experience, the Kenzi Rose Garden may leave something to be desired, as it better aligns with a solid four-star hotel.
Kenzi Rose Garden boasts a modern, accessible location ideal for guests with disabilities. The hotel features accessible rooms and facilities, ensuring ease of movement throughout the property, including access to pools and other amenities. Guests appreciate the good accessibility of services and the hotel's proximity to the market square and bus routes. While the elevator could use some improvement, the property is otherwise fully accessible and provides good facilities for handicapped people. The overall accessibility makes it a fitting choice for disabled guests.
The Kenzi Rose Garden is a haven for families, offering a variety of features that cater especially well to children. The property boasts a child-friendly swimming pool and a separate heated pool specifically for young swimmers, making it an ideal retreat for families seeking relaxation and entertainment for their little ones. The children's pool area is well-maintained, providing a safe and clean environment for kids to splash around and includes a shallow section perfect for young children.
In addition to the pools, the hotel offers a children's playground and a mini club, ensuring there is no shortage of activities to keep the young guests entertained. The landscape around the pool areas is picturesque, enhancing the overall experience for both children and adults alike. The family pool area is particularly praised for its child-friendly amenities and the staff's respectful approach when interacting with families.
However, there have been some mentions of restrictions for children in certain pool areas, which might limit their activities at times. Additionally, a few concerns were raised about inappropriate adult behavior near the kids' pool, which some families found unsettling.
Overall, the Kenzi Rose Garden emerges as a strong choice for families looking for a pleasant, child-friendly holiday destination with plenty of activities and dedicated spaces for young guests to enjoy.
Kenzi Rose Garden boasts an impressive selection of heated pools, catering to guests' preferences for both indoor and outdoor options. The outdoor heated pool receives frequent praise with some guests noting its ideal temperature of 30 degrees, which is particularly appreciated during cooler months. The heated pools are described as pleasant with the added bonus of relaxing zen music in the mornings creating a tranquil atmosphere. Many visitors found the heated pool experience to be amazing and perfectly suited for couples or those visiting in winter.
In addition to the heated options, the hotel provides a big pool that caters to all preferences with one section warm and another cool, ensuring everyone can find their ideal swimming spot regardless of the season. The pools' heating systems are functional and effective, making the experience even more enjoyable.
Overall, the heated pool facilities at Kenzi Rose Garden are consistently highlighted for their comfort, convenience and thoughtful temperature control, making them a standout feature for guests seeking relaxation and enjoyment in any season.
The outdoor pool at Kenzi Rose Garden has received glowing feedback from guests with many emphasizing its cleanliness and appeal. The pool area is described as lovely, beautiful and very nice with some noting the provision of hot water that comes out like steam, making it comfortable even in colder months. Heated outdoor pools are a highlight, ensuring pleasant swimming conditions year-round, including January. The pool also stands out for its excellent service and views, adding to the overall experience. Some reviews mention the poolside area being equipped with ample chairs, although a couple comments were made about the cleanliness of the sun loungers. Additionally, the hotel boasts a total of three outdoor swimming pools, which are considered magnificent and large, catering well to families with children.
Kenzi Rose Garden is a popular choice among honeymooners, offering suites tailored for romantic trips. Couples have praised the beautiful hotel and its suitability for honeymoon stays, highlighting the heated pools as a notable feature. The hotel reportedly provides a romantic atmosphere, enhanced by thoughtful touches such as roses and petal decorations, making it an excellent choice for anniversaries and special occasions. The convenient location near a modern shopping center and accessible taxis further adds to its appeal. Overall, the hotel is considered a wonderful destination for couples seeking a memorable and romantic getaway.
Kenzi Rose Garden offers a luxurious experience with a beautiful, clean and tidy environment. The property is located in the upmarket area of Hivernage, which adds to its appeal. Guests can expect luxury, as the hotel is considered to have a luxurious establishment and a truly luxurious feel. Performances at the hotel receive high praise and the setting contributes positively to the overall experience.
While the hotel meets the standards of a 4-star hotel, it falls slightly below the full luxury features expected of a five-star standard. Some guests felt the establishment does not quite match the expectations of a five-star hotel. Despite these minor drawbacks, guests have still enjoyed their stay and described it as amazing. Overall, Kenzi Rose Garden is a quality hotel with luxurious touches, though it may not fully align with the top-tier luxury of a five-star rating.
Kenzi Rose Garden offers a serene and romantic haven perfect for couples seeking a peaceful retreat. The hotel's atmosphere is consistently described as calm and quiet, making it an ideal location for honeymooners and couples celebrating special occasions like anniversaries. The heated pool and the romantic views contribute significantly to the ambiance, allowing guests to relax and unwind in an idyllic setting.
The property itself is beautiful and elegant with meticulous attention to creating a romantic and calm environment. Guests appreciated the romantic setups available, which enhance the overall experience, particularly during the evenings by the pool. The staff at Kenzi Rose Garden are noted for their warm hospitality, often going the extra mile to make guests feel special, such as decorating rooms for anniversaries without additional charges.
While most reviews praise the romantic vibe and tranquillity of the hotel, it's worth noting that it may not be the best choice for couples traveling with children. However, for those looking for a lovely, relaxing and intimate getaway, Kenzi Rose Garden stands out as a perfect option.
Kenzi Rose Garden is recognized for its dog-friendly facilities, though there is room for improvement in detailing pet activities. The hotel emphasizes safety and care for dogs, ensuring a comfortable stay for pet owners. It is noteworthy that pets are not allowed in the restaurant, which maintains a balance between catering to pet owners and other guests. While some guests mentioned occasional noise from dogs, the overall environment remains welcoming for those traveling with their furry friends.
Location Show Map
Location
The convenience extends to easy access to the airport and train station, ensuring a smooth transition for travelers. Parking facilities are ample and free, adding to the overall convenience for those exploring Marrakech by car. The strategic placement close to major roads further enhances connectivity within the city.
Guests consistently highlight the hotel's clean and spacious rooms, along with well-maintained gardens and pools, perfect for relaxation after a day of sightseeing. The locale also caters to family vacations, offering proximity to amenities like shopping centers, cafes and gourmet restaurants.
Overall, the Kenzi Rose Garden’s prime location, nestled between the old and new parts of Marrakech, along with its quiet setting in an upscale neighborhood, makes it an ideal choice for travelers seeking both convenience and comfort.
Breakfast
Many reviews highlight the fresh and high-quality ingredients used with a lot of emphasis on the assortment and freshness of bread and fruit. The breakfast is characterized as hearty and plentiful, ensuring guests do not leave hungry. Some standout mentions include the made-to-order traditional doughnuts and the lovely atmosphere of the outdoor terrace.
However, there are occasional comments about the breakfast service being crowded and somewhat disorganized during peak hours with long queues and a hectic atmosphere noted by some guests. A few reviews also mention that the breakfast could benefit from better coffee options and fresher bread.
Overall, while there are minor areas for improvement such as the need for better organization and extended timings, the breakfast at Kenzi Rose Garden is overwhelmingly seen as a delicious, varied and satisfying start to the day for guests.
Dinner
However, not all feedback was positive. Some diners found the options limited and noted the repetitive nature of the dinner menus, which lacked local Moroccan specialties and featured more European dishes. Concerns were raised regarding the quality and value-for-money of the dinner buffets with some calling them average or in need of improvement. There were also mentions of long waiting times and unsatisfactory service in some cases.
In conclusion, while the Kenzi Rose Garden hotel offers a range of dining experiences with generally good food, it seems there is room for improvement in both the variety and quality of the dinner offerings to better meet guest expectations.
Rooms
In addition to the spacious layout, some rooms boast beautiful views of the pool or garden, adding to the charm of the stay. Modern and newly renovated rooms also get positive mentions with some guests appreciating the luxurious bathrooms and updated decor which align with the hotel's four-star rating.
However, not all feedback is favorable. A recurrent issue is the outdated condition of some rooms, where old furniture and facilities have not been refreshed or maintained adequately. Certain rooms are criticized for poor soundproofing, particularly those facing the street, leading to a noisy experience at night. Additionally, several reviews mention issues like faulty air conditioning, unpleasant odors and lack of basic amenities such as balconies or modern televisions.
Despite these setbacks, guests largely find the rooms comfortable and spacious and many find the location convenient. Overall, Kenzi Rose Garden's hotel rooms receive commendable remarks for their size, cleanliness and comfort, but there's a consensus that some improvements and updates are necessary to meet the higher expectations of a four-star establishment.
Beds
Cleanliness
The hotel's commitment to cleanliness extends to regular towel replacements and daily room makeups, ensuring that the premises remain tidy. Guests also appreciated the secure and well-kept facilities, including the clean and beautifully maintained grounds. Despite a few remarks about specific areas needing more thorough cleaning, the general consensus underscores a high standard of hygiene.
The friendly and professional staff further enhance the positive experience, consistently supporting the hotel's reputation for cleanliness. Although there were some mentions of isolated incidents of dust and dirt in hallways and some elements not meeting expectations, these instances appear to be exceptions. Overall, Kenzi Rose Garden’s dedication to maintaining a clean and accommodating environment makes it a top choice for guests seeking a reliably clean and comfortable stay.
Staff
Wi-Fi
Spa
However, some aspects of the spa experience are less favorable. Certain reviews pointed out that the spa can be noisy and a few guests felt the service quality did not meet expectations, citing issues such as unavailability of appointments after 6pm despite advertised hours until 9pm and instances where spa appointments were not honored. Additionally, some reviews touched on the higher-than-average prices for massages and other services, suggesting that the costs do not always reflect the value received. There were also mentions of the spa facilities being lower in grade compared to similar services and the location of the spa building being inconvenient for those with luggage.
Despite these setbacks, the general sentiment towards the spa at Kenzi Rose Garden remains positive. Words like lovely, fantastic and top-notch are commonly used to describe the spa and its various offerings with many guests expressing contentment with their experiences. Hence, for travelers seeking a blend of relaxation and top-tier spa services, Kenzi Rose Garden presents a compelling option, though being mindful of the occasional service inconsistencies and the premium pricing is advisable.
Gym
However, some visitors mentioned that the gym could benefit from new equipment and additional facilities to enhance the overall experience. There's also a note on the limited access times for sports activities, which could be a consideration for those looking to work out at unconventional hours. Although the gym and the complementary sports amenities might need some updates and improvements, the general consensus is that the gym does a good job of providing for guests' fitness needs.
Overall, the fitness center at Kenzi Rose Garden provides a sufficient range of activities and facilities, though there is room for enhancement to better serve its guests.
Pool
The pool areas are described as an oasis with plenty of loungers and good quality bath towels available, although some guests noted that sunbeds were sometimes overcrowded and hard to find. Family-friendly amenities include a children's pool and a dedicated pool area for kids, though some restrictions like prohibitions on jumping and diving are enforced.
Additional features such as the poolside bar, aquagym classes and background music enhance the leisurely vibe, creating a lively yet relaxing environment for all guests. Surrounding gardens add to the serene ambiance with the pool areas often described as offering lovely views and excellent sun-lounging spaces. Some reviews did mention occasional maintenance issues or limitations in the pool heating system, but overall, the feedback indicates a luxurious and enjoyable pool experience that complements the hotel’s other facilities.
Parking
Visitors appreciate that the parking area is straightforward to locate and adequately maintained, facilitating a pleasant experience. Private parking is another noted feature, providing a more exclusive option for those who seek it. The presence of taxis right in front of the hotel adds to the convenience, especially for those needing quick transportation options.
While there are few remarks about the parking space needing some improvements and the occasional requirement of local knowledge to navigate effectively, the overall consensus remains positive. The large, guarded parking lot and ease of parking contribute significantly to the guest experience, making Kenzi Rose Garden a favored choice for those seeking reliable and secure parking facilities during their stay.
Family
The hotel offers clean and well-equipped family rooms that comfortably accommodate families and even provides suites designed for smaller families. Activities geared towards children are well-organized and many guests praise the animation and care provided for kids. Evening family events and a super mini club daycare add to the overall family-oriented experience.
Additionally, its proximity to key attractions like Jemaa el-Fna square and the Medina ensures that the hotel is not only a haven for children but also conveniently located for family outings and shopping trips. With a charming and cozy vibe, it fosters a family spirit that makes it a recommended spot for family vacations. Despite a few mentions of it being crowded with families, the widespread consensus is that Kenzi Rose Garden offers a joyful and engaging experience for children and parents alike.
5 Star
Cleanliness and attention to detail sometimes lack and there are specific concerns about insufficient pool towels and average room conditions. The breakfast quality and overall dining experience received mixed reviews with some noting that the industrial breakfast quality and menus should be improved to match five-star standards.
Despite these shortcomings, the hotel is regarded as offering good value for money. Yet, for those specifically seeking a flawless five-star experience, the Kenzi Rose Garden may leave something to be desired, as it better aligns with a solid four-star hotel.
Accessible
Children's Pool
In addition to the pools, the hotel offers a children's playground and a mini club, ensuring there is no shortage of activities to keep the young guests entertained. The landscape around the pool areas is picturesque, enhancing the overall experience for both children and adults alike. The family pool area is particularly praised for its child-friendly amenities and the staff's respectful approach when interacting with families.
However, there have been some mentions of restrictions for children in certain pool areas, which might limit their activities at times. Additionally, a few concerns were raised about inappropriate adult behavior near the kids' pool, which some families found unsettling.
Overall, the Kenzi Rose Garden emerges as a strong choice for families looking for a pleasant, child-friendly holiday destination with plenty of activities and dedicated spaces for young guests to enjoy.
Heated Pool
In addition to the heated options, the hotel provides a big pool that caters to all preferences with one section warm and another cool, ensuring everyone can find their ideal swimming spot regardless of the season. The pools' heating systems are functional and effective, making the experience even more enjoyable.
Overall, the heated pool facilities at Kenzi Rose Garden are consistently highlighted for their comfort, convenience and thoughtful temperature control, making them a standout feature for guests seeking relaxation and enjoyment in any season.
Outdoor Pool
Honeymoon
Luxury
While the hotel meets the standards of a 4-star hotel, it falls slightly below the full luxury features expected of a five-star standard. Some guests felt the establishment does not quite match the expectations of a five-star hotel. Despite these minor drawbacks, guests have still enjoyed their stay and described it as amazing. Overall, Kenzi Rose Garden is a quality hotel with luxurious touches, though it may not fully align with the top-tier luxury of a five-star rating.
Romantic
The property itself is beautiful and elegant with meticulous attention to creating a romantic and calm environment. Guests appreciated the romantic setups available, which enhance the overall experience, particularly during the evenings by the pool. The staff at Kenzi Rose Garden are noted for their warm hospitality, often going the extra mile to make guests feel special, such as decorating rooms for anniversaries without additional charges.
While most reviews praise the romantic vibe and tranquillity of the hotel, it's worth noting that it may not be the best choice for couples traveling with children. However, for those looking for a lovely, relaxing and intimate getaway, Kenzi Rose Garden stands out as a perfect option.
Dog Friendly
Yes, Kenzi Rose Garden has pool(s) that belong to one or more of the following categories: Heated Pool, Children's Pool, Outdoor Pool.
Yes, a spa is available at Kenzi Rose Garden.
Yes, Kenzi Rose Garden welcomes dogs.
Yes, parking facilities are available at Kenzi Rose Garden.
Yes, Kenzi Rose Garden has a gym.
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