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Summary of reviewsCharnwood Arms enjoys a favorable reputation, particularly highlighted by its strategic location just off the M1 motorway at junction 22. Guests find this proximity to major roadways convenient for travel to local events and venues like Donington Circuit and the Download Festival. Nestled in a quiet cul-de-sac despite its close proximity to a lorry park, it offers a peaceful retreat with the added convenience of a neighboring Hungry Horse pub. This makes dining hassle-free and particularly appealing for travelers. Furthermore, the location serves as an ideal midpoint for meetups with friends and family.
Breakfast at Charnwood Arms is generally well-received with a variety of options that cater to diverse dietary needs, including gluten-free choices. Many guests praise the fresh, hot and plentiful breakfast, which is priced at a reasonable £9. The Hungry Horse pub's breakfast offerings are also favorable, though occasional issues with food quality and availability do crop up.
The dinner experience, too, garners positive feedback for its value and variety with many guests appreciating the generous portions and quick service. The adjoining pub contributes to a pleasant dining experience with good pub grub in a nice atmosphere. However, inconsistencies in food quality and service are noted by some guests.
The rooms at Charnwood Arms stand out for their spaciousness and cleanliness. Guests often mention the chalet-style accommodations as being well-presented, warm and cozy. Many rooms have modern amenities and allow for convenient parking right outside. Despite some rooms requiring refurbishment and minor lapses in housekeeping, the overall sentiment is positive with comfort and cleanliness frequently highlighted.
Cleanliness receives mixed reviews. While many guests commend the spotless condition of the rooms and the diligent work of the cleaning staff, there are some criticisms regarding lapses in housekeeping and bathroom upkeep. Inconsistencies in cleaning standards suggest room for improvement.
A significant strength of Charnwood Arms lies in its staff, who are often described as friendly and helpful. Guest interactions with reception and managerial staff, particularly individuals like Mike and Summer, are often noted for their exceptional service and attentiveness. While occasional slow service in the restaurant is mentioned, the overall feedback on staff remains overwhelmingly positive.
Wi-Fi connectivity presents a mixed experience. Some guests enjoy good coverage and internet quality, while others encounter connectivity issues and find the need for an app to access the internet cumbersome.
Parking at Charnwood Arms is generally praised for its convenience and accessibility with ample space and the ability to park directly outside rooms being standout features. Minor drawbacks such as occasional noise from a nearby truck stop and uneven surfaces are noted but do not significantly detract from the positive sentiment.
Guests also appreciate the comfortable beds with many remarks on their size and supportiveness, contributing to a restful night's sleep. While some find the mattresses too firm or encounter issues with beds made from two singles pushed together, the consensus is that the beds are generally comfortable.
Charnwood Arms is seen as an affordable three-star hotel, providing decent clean and comfortable accommodations. Noise from trucks and neighboring rooms can be an issue for some and there are mentions of the need for room updates and better housekeeping practices. Nevertheless, for travelers seeking a budget-friendly option with good value for money, Charnwood Arms is a reliable choice.
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