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Summary of reviewsWood Steel & Glass garners positive attention for its prime location in the lively Alfama neighborhood, offering convenient access to businesses, cultural attractions, and vibrant social spots such as restaurants and bars. With its proximity to Clínigrande and the city center, guests find the hostel strategically positioned for easy exploration of Marinha Grande and neighboring tourist destinations. The calm and cleanliness of the area, combined with amenities like Wifi and a kitchen, contribute to a pleasant stay experience, despite limited parking options. The hostel's reasonable room sizes and affordability further enhance its appeal.
The rooms at Wood Steel & Glass showcase a modern design with new furnishings, providing a clean and cozy atmosphere for many. Sizable and comfortable beds contribute positively to the guest experience. However, some inconsistencies in room ventilation and sound insulation are noted, with occasional unpleasant odors and minor maintenance issues such as shower flooding and unfinished bathroom details. While the contemporary aesthetic is appreciated, enhancements in operational details would improve overall comfort.
Cleanliness is generally well-regarded, with many guests praising the spacious and tidy accommodations. However, some discrepancies in housekeeping, such as dirty linens and unclean bathrooms, have been reported. The staff receive mixed reviews; certain members are noted for their kindness and attentiveness, yet a lack of direct contact and responsiveness leaves some guests feeling unsupported. Staff presence during key times is a noted concern, though when engaged, interactions can be quite positive.
Bedding experiences are varied. While some guests enjoy the large and comfortable beds, others note issues with mattress quality and bed stability. Unclean linens and unpleasant odours detract from the otherwise positive impressions, suggesting improvements in bedding hygiene could enhance guest satisfaction.
Overall, Wood Steel & Glass offers a superb location and aesthetically pleasing accommodations, with potential for improvements in service and facility maintenance to elevate guest experiences. Show more
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Room Types
Bunk Bed in Female Dormitory Room This bed in dormitory has a patio.
Bunk Bed in Male Dormitory Room This bed in dormitory features a patio.
Bunk Bed in Mixed Dormitory RoomThis bed in dormitory has a patio.
Family RoomThe family room offers parquet floors, heating, a terrace with an inner courtyard view as well as a private bathroom boasting a walk-in shower. The unit has 6 beds.
Double or Twin Room with ShowerThe twin/double room offers a private entrance, a wardrobe, a terrace with an inner courtyard view as well as a private bathroom featuring a walk-in shower. The unit offers 3 beds.
StudioGuests can make meals in the fully equipped kitchenette that has a refrigerator, a microwave and a tea and coffee maker. This studio is comprised of a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit has 1 bed.
Standard Single Room with ShowerThis single room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with an inner courtyard view. The unit offers 1 bed.
Family RoomThe family room includes a private bathroom equipped with a shower. The unit offers 8 beds.
About Wood Steel & Glass
License: 75452/AL
Guest Reviews
6.9
Rated
Location
Wood Steel & Glass is situated in a prime spot that has garnered positive remarks for its excellent location. Nestled in the lively Alfama neighborhood, its strategic position allows easy access to a variety of businesses, making it a top choice for travelers seeking convenience. The hostel is notably close to Clínigrande and the city center, offering visitors direct access to vibrant restaurants, bars, and cultural attractions, including the Museum of Glass right across the street.
Guests have praised the location for its calm and cleanliness, coupled with the facilities that include Wifi, a kitchen, and storage cabinets, enhancing the stay experience. While parking might be scarce, the hostel compensates with reasonable room sizes and a good quality-to-price ratio. Safety is not compromised, with a reassuring proximity to the city center, allowing guests to explore Marinha Grande as well as other tourist spots without hassle. The combination of location, spacious areas, and affordability makes Wood Steel & Glass a desirable choice for those eager to dive into the heart of the city.
Rooms
Upon entering the rooms at Wood Steel & Glass, the modern design and new furnishings create an inviting ambiance, with some rooms perfectly capturing a clean and cozy atmosphere. The sizable, comfortable beds promise a restful night's sleep for many guests, and the thoughtfully renovated spaces add to the contemporary charm of this accommodation.
However, experiences can vary significantly among guests. Some rooms seem to lack proper ventilation, resulting in an uncomfortable heat, while others suffer from poor sound insulation, allowing noise from adjacent rooms to intrude on tranquility. Additionally, the absence of windows in some rooms may lead to an unsettling experience, accompanied occasionally by unpleasant odors.
The bathrooms are reported to be compact, and essential items like shower gel may not be provided, presenting a point of inconvenience. There are also mentions of minor maintenance issues, such as showers prone to flooding and unfinished details like missing bathroom doors.
Overall, while the aesthetic and design of Wood Steel & Glass elicit praise, attention to the operational and comfort details could enhance the guest experience significantly.
Beds
Travelers staying at Wood Steel & Glass will find the bedding experience a mixture of highs and lows. Some guests appreciated the large and comfortable beds that promote a restful night's sleep. However, others highlighted issues with mattress quality, citing discomfort and occasional unpleasant odors. While a select few remarked positively on the comfort, concerns were raised about the beds being too small, low, and unstable, impacting overall satisfaction. Some visitors found the blankets and mattresses to be unclean, which detracted from their otherwise positive impressions of the hotel's location and ambiance. Overall, while there are mixed reviews, improvements in bedding hygiene and mattress quality could enhance the guest experience significantly.
Cleanliness
Wood Steel & Glass presents an overall positive impression of cleanliness, as reflected in the guest reviews. Many guests found their rooms to be very clean and beautiful, with an emphasis on the spacious, tidy accommodations. The bathrooms, when clean, received high praise for their excellent condition. However, there were inconsistencies in housekeeping, with some guests reporting issues such as dirty linens and unclean bathrooms. Despite these occasional lapses, others noted impeccable cleanliness throughout their stay, highlighting a discrepancy in maintenance that potential guests should be aware of. The staff was frequently commended for their efforts, ensuring that guests generally had a pleasant experience despite the isolated cleaning challenges.
Staff
The reviews for Wood Steel & Glass provide a mixed picture of the hotel's staff interactions. Guests often note that while certain staff members are notably kind and attentive, such as the welcoming lady who made guests feel at ease, there is a significant issue with staff availability and responsiveness. Many guests have expressed frustration over the lack of direct contact with staff, often relying solely on phone or WhatsApp for assistance. There are also reports of a generally impressive service experience, with particular mention of the super nice lady at the bar. However, these positive interactions are contrasted by comments about unresponsiveness and rudeness in some cases, especially from cleaning and reception staff. There seems to be a recurring problem with staff presence during key times like check-in, check-out, and breakfast, leaving guests feeling unsupported. This inconsistency in staff interaction appears to be a point of concern for many visitors.
No, Wood Steel & Glass doesn't have any pool.
No, a spa isn't available at Wood Steel & Glass.
No, Wood Steel & Glass doesn't allow dogs.
No, parking facilities aren't available at Wood Steel & Glass.