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Summary of reviewsThe Holiday Inn Express Marietta - Atlanta Northwest by IHG presents itself as a convenient choice for travelers seeking comfort and practicality. Located strategically off I-75, the hotel offers proximity to key destinations and nearby dining options. Guests appreciate the essentials, such as a full breakfast and free parking, which enhance the travel experience. Despite some ongoing renovations and mixed opinions about the surrounding environment, the accommodating staff and hot water facilities make it an attractive option for those seeking a fair-priced stay.
Breakfast at the hotel adds positively to the guest experience, with commendations for its variety and the convenience of generous hours. Guests enjoy the supportive service and appreciate the inclusion of items like eggs, sausage, and yogurt. Although there are occasional requests for more variety, the breakfast significantly contributes to the overall enjoyment of their stay.
The rooms are consistently praised for their cleanliness and modern conveniences. Renovations offer a fresh, almost brand-new appearance, and the spacious layouts accommodate wheelchair access, providing easy navigation. Comfortable bedding ensures restful sleep, although some minor issues like inadequate lighting and noise from nearby roads are noted. The overall cleanliness and friendly atmosphere make it a reliable choice for travelers.
Guests express high satisfaction with the cleanliness throughout the hotel, from the modern lobby to the thoughtfully designed rooms, assuring a fresh and new environment. The polite and attentive staff further enhance the positive experience, being frequently highlighted for their exceptional customer service and welcoming demeanor. While isolated concerns about slippery shower floors and occasional trash are mentioned, these do not overshadow the predominant sentiment of satisfaction.
Overall, the combination of convenient location, comfortable amenities, and exemplary service provides a rewarding experience, establishing Holiday Inn Express Marietta - Atlanta Northwest by IHG as a favored choice for many visitors. Show more
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Categories
Hotel for Honeymoon
This hotel provides free breakfast. The reliable amenities and strategic location offer a convenient and pleasant stay for couples looking to explore the area during their honeymoon.
Business Hotel
This hotel features meeting rooms and caters to business groups. It offers special corporate travel rates and is conveniently located near Truist Park and The Battery Atlanta.
3-Star Hotel
This hotel features a complimentary breakfast and a 24-hour front desk. The location is close to the stadium and the staff is friendly.
Family Friendly Hotel
Accessible Hotel
Hotel with Gym
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? Yes, random checks
Do you ensure contactless check-in/check-out? Yes, through plexiglass structures in reception
Do the hotel's main entrance doors open automatically? Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 2 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? No
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? Yes, other limit up to 3 people
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Answers last updated by Holiday Inn Express Marietta - Atlanta Northwest by IHG
Standard RoomBed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.
Standard Room with Two Queen BedsThis room features a microwave, a small refrigerator and a flat-screen TV.
King Suite with Sofa BedThis room features a spa bath in the bathroom.
King RoomFeatures a microwave, a small refrigerator and a flat-screen cable TV.
Executive King SuiteThis executive level suite features a microwave, a small refrigerator and a flat-screen cable TV.
King Room - Mobility Access/Roll in Shower - Non-SmokingThe spacious double room provides air conditioning, a coffee machine, a seating area, a safe deposit box and a flat-screen TV with cable channels. The unit offers 1 bed.
King Room - Mobility Access Tub - Non-SmokingThe spacious double room features air conditioning, a coffee machine, a seating area, a safe deposit box and a flat-screen TV with cable channels. The unit has 1 bed.
Guest Reviews
7.5
Good
Location
Nestled conveniently off I-75, the Holiday Inn Express Marietta - Atlanta Northwest offers a strategic location that many guests appreciate for its proximity to key destinations and nearby restaurants. Though some mention ongoing renovations, the hotel still provides essential comforts such as a full breakfast and free parking, greatly enhancing the travel experience. The combination of an accommodating staff and hot water facilities adds to the appeal, making it an attractive option for travelers seeking practicality at a fair price. While opinions on the surrounding environment are mixed, many guests report feeling safe in the area. Despite some critiques of maintenance and lighting in certain areas, the hotel delivers on convenience and basic amenities, which can be a crucial factor for many.
Breakfast
The breakfast at Holiday Inn Express Marietta - Atlanta Northwest by IHG generally receives positive feedback from guests, who appreciate the variety and convenience offered. Many guests commend the breakfast for its plentiful options and generous hours, with some highlighting specific items like eggs, sausage, and yogurt as part of a satisfying start to their day. The friendly service is also a notable aspect that complements the dining experience. While most reviews underscore the excellence and abundance of choices, there are occasional mentions of a need for more variety and concerns about early serving times. Some guests have less favorable opinions, mentioning issues with food temperature and flavor, but these seem to be less common. Overall, the breakfast contributes positively to the hotel experience, providing a solid foundation for guests as they explore the area.
Rooms
Holiday Inn Express Marietta - Atlanta Northwest is a great choice for visitors seeking comfortable accommodation with modern conveniences. The rooms are consistently described as clean and well-maintained, featuring thoughtful design details, such as a walk-in shower and high standards of cleanliness. Guests appreciate the spacious layout that accommodates a wheelchair, providing easy navigation throughout the room.
Renovations have given the rooms a fresh, almost brand-new appearance, and they are appointed with contemporary furnishings. The bedding is particularly commendable, offering guests a restful sleep with excellent mattresses and pillows. Large room sizes further enhance the comfort and convenience of the stay, contributing to an overall positive experience.
While most feedback is favorable, some guests have noted minor issues, such as the bathroom door not closing entirely and inadequate lighting for dressing. A few guests reported an occasional musty odor or malfunctioning amenities like a coffee maker, and some were disturbed by noise from a nearby busy road. Nonetheless, the clean rooms and friendly staff make this hotel a reliable choice for travelers.
Cleanliness
The Holiday Inn Express Marietta - Atlanta Northwest by IHG receives high praise for its cleanliness. Guests consistently highlight the spotless condition of the hotel, emphasizing cleanliness from the entrance throughout the premises to individual rooms. The hotel impresses with modern amenities and well-maintained spaces, creating an environment that feels fresh and new. Visitors note that the rooms are not only clean, but also comfortable and quiet, decorated with taste and featuring comfortable beds. The lobby and rooms carry a modern touch, enhancing the appeal of the property. The dedicated staff contributes to the overall positive experience, being marked as friendly and attentive. Additionally, guests appreciate the excellent breakfast provided by the hotel, contributing to a satisfying stay. While minor issues such as slippery shower floors and leftover trash in rooms were noted by some, they do not overshadow the general sentiment of satisfaction with the hotel's cleanliness and service.
Staff
The reviews of the Holiday Inn Express Marietta - Atlanta Northwest by IHG consistently highlight the staff's friendly and helpful demeanor. Guests frequently commend the team for their exceptional customer service, noting that employees are both courteous and professional. Particular mention is given to individuals like Kim and Yonas for their exemplary assistance and welcoming nature. While there are isolated concerns regarding some interactions, the overall experience with the staff is positive, contributing to a pleasant stay for many visitors. The hotel staff's attentive and accommodating approach is appreciated alongside the clean facilities and rooms.
No, Holiday Inn Express Marietta - Atlanta Northwest by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Express Marietta - Atlanta Northwest by IHG.
No, Holiday Inn Express Marietta - Atlanta Northwest by IHG doesn't allow dogs.
No, parking facilities aren't available at Holiday Inn Express Marietta - Atlanta Northwest by IHG.
Yes, Holiday Inn Express Marietta - Atlanta Northwest by IHG has a gym.