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Summary of reviewsThe Oliver Cromwell Hotel receives high praise for its prime central location, offering convenient access to the heart of March and surrounding amenities. Guests appreciate the ease of exploring shops, restaurants and local attractions with the added convenience of ample parking and quiet, comfortable rooms despite the bustling area.
Breakfast experiences at the hotel are generally positive with many highlighting the plentiful, well-cooked and varied options. While some express minor disappointments with limited choices and occasional temperature issues, the consensus leans towards a satisfactory and enjoyable meal to start the day.
Dining at Pete’s restaurant within the hotel is well-regarded with guests commending the quality and variety of the meals. Despite some preferring alternative venues and noting the restaurant's lack of Friday evening service, the majority found the food to be flavorful and well-presented, enhancing the overall dining experience.
The rooms at the Oliver Cromwell Hotel are spacious and comfortable, featuring modern amenities such as balconies and air conditioning. While some areas show the need for refurbishment and improved cleanliness, guests largely appreciate the large, airy spaces and comfortable beds, finding them a good value for the price.
Staff at the hotel receive consistent praise for their friendliness, helpfulness and professionalism, significantly contributing to a pleasant guest experience. Their attentiveness and willingness to accommodate various needs, including those with mobility scooters, enhance the welcoming atmosphere of the hotel.
WiFi service at the Oliver Cromwell Hotel is generally reliable with good speed and connection quality noted by many guests. Although a few encountered issues, the overall feedback suggests the service meets most travelers' needs adequately.
Parking facilities are a highlight with ample free parking, including disabled parking spaces, enhancing convenience and security for guests. Despite some minor access concerns from the car park to the reception, the overall feedback on parking is very positive.
Families find the hotel accommodating with suitable room options and a friendly atmosphere making it a good choice for those traveling with children. While there are occasional mentions of limited children’s activities, the availability of family rooms and suites with ample space is appreciated.
Bed comfort receives mixed reviews with many guests enjoying comfortable and large beds, while a few find issues with firmness or stability. Nevertheless, the general sentiment leans towards satisfactory comfort and value.
Accessibility at the hotel is well-addressed with spacious, ground-level rooms and helpful staff, though improvements to external wheelchair access and consistent keycard performance are noted. Overall, the Oliver Cromwell Hotel is praised for being a practical and accommodating choice for disabled guests. Show more
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Categories
Romantic Hotel
Features a historic building with comfortable rooms. The unique character and central location create a romantic and convenient experience.
Hotel with Parking
This hotel offers parking facilities, a convenient amenity for guests traveling by car.
Hotel with Gym
Oliver Cromwell Hotel provides gym facilities for guests.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Free Wi-Fi
Cheap Hotel
Accessible Hotel
Room Types
Double RoomFeatures a bathroom, and comes with bottled water (still or sparkling). The room also has a work station and free Wi-Fi access.
Twin RoomThis room has an en suite bathroom, free Wi-Fi and complimentary bottled still or sparkling water.
Executive Double RoomSpacious room.
Deluxe Family SuiteGuests will have a special experience as the family room features a fireplace. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The family room offers soundproof walls, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The unit has 2 beds.
Family RoomThe unit has 2 beds.
Deluxe Family SuiteThe unit has 2 beds.
Twin Room - Disability AccessThe unit has 2 beds.
Guest Reviews
7.5
Good
Location
The Oliver Cromwell Hotel is widely praised for its prime location. It sits conveniently in the heart of March, placing guests within easy walking distance of shops, restaurants and pubs. This central position also provides quick access to the High Street and town center amenities, making it ideal for both leisure travelers and those visiting family nearby. Additional praise is given for the hotel's proximity to local attractions like the river Nene and the nearby towns of Upwell and Downham Market.
For those traveling by car, the hotel offers ample parking, which adds to its convenience. Guests also appreciated the flexibility of the hotel’s check-in policy with some noting the accommodation of late arrivals. Despite being centrally located, the hotel manages to provide a quiet and comfortable stay with rooms that cater to specific requests for peacefulness.
The surrounding area is described as easily accessible and convenient for exploring the locale. Furthermore, the hotel is favored for events, given its ideal positioning for attending nearby functions or parties. Overall, the Oliver Cromwell Hotel is a well-regarded choice for those seeking a central base in March with all necessary amenities within reach.
Breakfast
Guest reviews of the breakfast at Oliver Cromwell Hotel paint a generally positive picture. Many guests describe the breakfast as good, very good, excellent and even amazing, noting the plentiful and freshly cooked options available. Those who enjoyed the spread appreciated the excellent selection of both hot and cold food, including cereals, fruits, juices and the self-service buffet. Several reviews highlight the breakfast as being 5-star, substantial and of good quality with specific mentions of it being tasty, filling and well-stocked.
However, not all feedback was glowing. Some guests were disappointed with the limited choices and poor quality of certain items, mentioning that the hot breakfast components disappeared quickly or were occasionally served cold and bland. There were also comments about specific missing items like mushrooms, hash browns, tomatoes and gluten-free bread and a few guests noted the breakfast could feel repetitive over multiple days. Despite these drawbacks, the overall consensus leans towards a satisfactory and enjoyable breakfast experience with friendly staff and a well-maintained buffet.
Dinner
Dining at the Oliver Cromwell Hotel presents a generally positive experience with many guests praising the quality and variety of the meals offered. Pete’s restaurant, in particular, stands out for its good menu and food and the dinner options are often highlighted for their excellence in taste and presentation. While there are varied opinions on the evening meals with some guests finding alternative venues or noting occasional lukewarm dishes, the majority found the food to be very good and the portions and quality to be excellent. The restaurant itself, despite some dated decor, receives positive feedback for its welcoming atmosphere and excellent service.
Breakfast also garners high marks, ensuring that guests start their day well-fed and satisfied. The overall value for money is another highlight with food not being overly expensive and providing great value. Comfortable seating in the bar area enhances the dining experience, making it a pleasant spot for drinks and dinner. While the restaurant hours could be more accommodating, particularly on Friday evenings when it is closed, the staff’s ability to handle late arrivals for dinner without issue is appreciated. Despite some criticisms, the general consensus points to the Oliver Cromwell Hotel offering a commendable dining experience.
Rooms
The Oliver Cromwell Hotel offers a mixed experience when it comes to their rooms, but there are several positive aspects that stand out. Many guests have praised the spaciousness, noting that rooms are often larger than expected and well laid out. The rooms are generally described as clean and comfortable with modern furnishings and amenities like balconies, air conditioning and pop-up TVs in some beds. Several reviews highlight the contemporary look of some rooms and their functional design.
However, there are areas that need improvement. Some rooms appear dated and in need of refurbishment with several guests commenting on cold temperatures and inadequate heating. Issues like dusty surfaces, dirty carpets and the occasional unpleasant odor were noted. Maintenance problems, such as leaking roofs and malfunctioning shower heads, were also mentioned.
Despite these drawbacks, many guests find the rooms to be a good value for the price, appreciating the large, airy spaces, comfortable beds and the availability of tea and coffee making facilities. For those looking for an accessible stay, the hotel provides spacious and clean accommodation options. Overall, while the hotel rooms offer comfort and modern touches, attention to cleanliness and maintenance could enhance the guest experience.
Beds
The beds at the Oliver Cromwell Hotel have received mixed reviews from guests. Many guests found the beds to be comfortable, noting that they were able to enjoy a good night's sleep on mattresses described as comfy and very comfortable. Some reviews mentioned that the beds were great with pillows and bedding adding to the overall comfort. Positive comments highlighted that double beds were particularly large and comfortable and that the room layouts contributed to a pleasant stay.
However, some guests did express dissatisfaction with the beds. A few found the beds to be too soft or hard for their taste with isolated mentions of beds feeling unstable or creaky. Issues with the firmness of mattresses and the quality of pillows were also noted with some guests finding single beds to be too narrow or uncomfortable.
Overall, while there were a few concerns raised about bed firmness and pillow quality, many guests were satisfied with the comfort of the beds at Oliver Cromwell Hotel, appreciating the balance of comfort and value for money.
Cleanliness
The Oliver Cromwell Hotel presents a mixed impression when it comes to cleanliness. Highlighting the positive, many guests note that the rooms are consistently described as clean, comfortable and often spotless, ensuring a pleasant stay. Fresh linens and clean bathrooms cater to a sense of hygiene and comfort, further complemented by clean rooms and communal areas.
However, other reviews reveal significant issues with cleanliness in certain areas. Some guests encountered dust, sticky surfaces and poorly maintained bathrooms, including instances of dirty showers, rusty pipes and a buildup of grime in the toilets. Communal areas and the reception have been described as run-down with stained carpets and an air of neglect.
While the establishment maintains a generally acceptable level of cleanliness, there is an evident need for more diligent housekeeping and modernisation in some areas to enhance the overall guest experience.
Staff
The staff at Oliver Cromwell Hotel consistently received high praise from guests with many highlighting their friendly and helpful demeanor. Guests appreciated the staff's attentiveness, professionalism and willingness to go the extra mile to ensure a pleasant stay. From the reception to the restaurant, the staff's politeness, efficiency and welcoming nature left a positive impression on many visitors.
The hotel's team was noted for their exceptional customer service, being always ready to assist guests and accommodate various needs, including those with mobility scooters. Reviews also pointed out the staff's readiness to engage with guests, particularly during breakfast, adding a personal touch to the experience. Receptionists frequently received compliments for their helpfulness and pleasant demeanor, enhancing the overall welcoming atmosphere.
Guests repeatedly emphasized the staff's friendliness, describing them as chatty, cheerful and lovely. This approachable attitude was evident across all areas of the hotel, making guests feel valued and cared for throughout their stay. The positive interactions with the staff significantly contributed to the overall satisfaction of the guests, making Oliver Cromwell Hotel a commendable choice for accommodating and friendly service.
Wi-Fi
The WiFi experience at Oliver Cromwell Hotel presents a mixed bag with many guests highlighting its strengths. Numerous reviews praised the hotel for its strong WiFi signal and good connection in the rooms, noting that the speed was indeed very good. Guests also appreciated the availability of free Wi-Fi, adding to the hotel’s convenience. However, there were occasional mentions of the internet connection not being strong and the network not performing well. Despite these few concerns, the generally positive feedback suggests that the hotel's WiFi service meets the needs of most travelers adequately.
Parking
The parking situation at Oliver Cromwell Hotel is predominantly positive according to guest reviews. Many guests appreciated the availability of ample parking spaces and found it to be a convenient feature, often mentioning the ease of finding a spot due to the large car park. Free parking was highlighted as an added benefit, contributing to the overall good experience. The presence of disabled parking was noted, though some mentioned that wheelchair access from the car park to the reception could be improved. Furthermore, the car park is well-lit, enhancing security and ease of navigation during the night. The hotel's good location with off-street parking further adds to the convenience. Despite some isolated concerns about limited space, the general consensus is that the parking facilities at Oliver Cromwell Hotel are satisfactory and beneficial for guests.
Family
Oliver Cromwell Hotel is particularly accommodating to families, offering a friendly atmosphere and various room options suitable for children. The family rooms and suites with lounge areas provide ample space with some configurations including two double beds and interconnecting doors, ideal for keeping children nearby yet providing some separation. Guests have appreciated the balconies for added enjoyment. The hotel also seems well-suited for those visiting the area to be near family or friends. While there have been some mentions of disappointing children’s activities, the overall sentiment highlights the hotel's suitability for families, including those with specific needs such as autism.
Accessible
Visiting the Oliver Cromwell Hotel proves to be largely accommodating for guests with disabilities. The hotel offers easy access and rooms that are particularly suitable for those with accessibility needs with some rooms being larger than usual to ensure comfort. Guests appreciated the presence of vertical handrails and the fact that accessible rooms are available at ground level, making it convenient for individuals who cannot climb stairs.
The staff at the Oliver Cromwell Hotel are described as friendly and attentive, contributing positively to the overall experience. The check-in process is noted as straightforward and the ability to have a late check-in and check-out adds flexibility.
However, there are a few areas where the hotel could improve. Difficult access from the car park to the reception was mentioned, suggesting that enhancements to wheelchair accessibility outside the building could be beneficial. Some guests also noted issues with the room keycards frequently failing and the cooked food at the self-service buffet not being served hot, which detracted slightly from the experience.
Overall, the Oliver Cromwell Hotel enjoys praise for its spacious and accessible rooms, attentive staff and ease of access, making it a practical choice for disabled guests visiting the area.
No, Oliver Cromwell Hotel doesn't have any pool.
No, a spa isn't available at Oliver Cromwell Hotel.
No, Oliver Cromwell Hotel doesn't allow dogs.
Yes, parking facilities are available at Oliver Cromwell Hotel.