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Summary of reviewsAparthotel Monarque Sultán receives commendation for its outstanding location in Marbella, making it an ideal base for exploring the city. The hotel is conveniently situated close to the beach, supermarkets and various amenities, yet provides a tranquil environment due to its position on a quiet street. This prime location is coupled with spacious, clean apartments that enhance the guest experience, thanks to daily housekeeping and friendly, professional staff.
The breakfast at Aparthotel Monarque Sultán has mixed reviews. While some guests appreciate the extensive and varied options, others find the selection limited and feel that improvements in freshness and quality are needed. In contrast, dinner offerings, particularly at the Palmyra restaurant, receive praise for their good food, reasonable prices and lovely atmosphere. However, dining services are sometimes limited by season, which can be inconvenient.
The rooms in Aparthotel Monarque Sultán are noted for their generous space, cleanliness and useful amenities, making them suitable for both short and extended stays. While the decor may appear outdated and some facilities need renovation, guests value the comfort and functionality provided. The cleanliness standards across the hotel, from rooms to common areas, are highly regarded with the diligent housekeeping staff contributing significantly to this positive experience.
Staff interactions are generally positive with guests highlighting the friendliness and helpfulness of the personnel. Although there are occasional reports of inconsistent service at reception, staff in other areas receive accolades for their professionalism and accommodating nature.
The availability of free wifi is a noted convenience, although its performance can be inconsistent across different parts of the hotel. The pool facilities, which include indoor and outdoor pools, are appreciated for their clean and relaxing environments, although operational hours and temperature of the pools could be improved for greater guest satisfaction.
Proximity to the beach is a major advantage, allowing guests easy access to the seaside and the vibrant beachfront promenade. This, along with ample parking options and family-friendly accommodations, makes Aparthotel Monarque Sultán an attractive choice for travelers seeking a comfortable, well-located stay in Marbella.
Overall, despite some areas needing upgrades and improvements, Aparthotel Monarque Sultán stands out for its superb location, spacious and clean apartments and commendable service, providing a solid choice for visitors to Marbella. Show more
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Categories
Apartment with Outdoor Pool
The aparthotel features both indoor and outdoor swimming pools, including a children's pool, set within exotic gardens, creating a pleasant and varied environment for guests.
Apartment with Indoor Pool
This aparthotel is listed as having an indoor pool available for guests. Specific details about the indoor pool facilities are not available.
Luxury Apartment
Apartment near The Beach
Apartment near Nightlife Spots
Apartment with Swimming Pool
Indoor Pool Outdoor Pool
Apartment with Parking
4-Star Apartment
Room Types
One-Bedroom Apartment (2 Adults + 1 Child)Air-conditioned apartment with a living room equipped with a double sofa bed and satellite TV. There is a terrace and a private bathroom with a hairdryer. Each apartment has an oven, toaster and grill, as well as a dishwasher and washing machine.
One-Bedroom Apartment (3 Adults + 1 Child)Air-conditioned apartment with a living room equipped with a double sofa bed for 2 of the guests and satellite TV. There is a terrace and a private bathroom with a hairdryer. Each apartment has an oven, toaster and grill, as well as a dishwasher and washing machine.
One-Bedroom Apartment with Spa Package7 nights in a 1 bedroom apartment of a minimum size of 60m2 living, room and kitchen aside from the bedroom, it also counts with a spacious terrace *
Breakfast buffet *
Daily lunch menu served at table in Palmyra Restaurant Lounge Bar *
2 Classes of Pilates or Yoga (to be chosen) *
3 Treatments per person (peeling, relaxing massage, cleansing with facial hydration) *
Access to indoor swimming pool in the spa.
Guest Reviews
8.3
Very Good
Location
Aparthotel Monarque Sultán boasts a truly superb location in Marbella, making it an ideal place for travelers looking to explore the city with ease. The hotel is situated just a short walk from central Marbella and is incredibly close to the beach, offering guests convenient access to the seaside and a variety of amenities. It's located on a quiet street, ensuring a peaceful stay while being within walking distance of supermarkets, restaurants and other essential services.
Guests appreciate the strategic positioning of the hotel, which allows for easy exploration of key areas, including the promenade, the old town and the bustling city center. The surrounding neighborhood is described as beautiful and upscale, providing a serene environment despite its centrality. Parking is readily available and public transport options are nearby, making it convenient for those traveling by car.
The spacious and comfortable apartments further enhance the experience with many guests highlighting the ample room size and cleanliness. Daily cleaning services and friendly staff add to the overall positive impression. With its fantastic location offering a balance of tranquility and accessibility, Aparthotel Monarque Sultán stands out as a perfect base for enjoying all that Marbella has to offer.
Breakfast
The breakfast experience at Aparthotel Monarque Sultán receives mixed feedback from guests, ranging from excellent to poor. On the positive side, many guests appreciate the extensive and varied breakfast options, describing it as good value for money and highlighting the delicious pastries, bread rolls and cheeses. Some guests mentioned excellent choices and found the breakfast to be great and very nice.
However, there are also numerous criticisms. Several guests found the breakfast selection limited and uninspiring with complaints about the lack of fresh fruits and vegetables, low-quality juices and an absence of healthy options. There were mentions of the breakfast area being outdated and not particularly welcoming. Some noted issues with the breakfast not being well stocked after 10:00 am, leaving only remnants available. Additionally, the breakfast offering was perceived as inconsistent with what was advertised.
Overall, while some guests enjoyed their breakfast experience, others felt it could be vastly improved in terms of variety, freshness and quality.
Dinner
Aparthotel Monarque Sultán has a commendable dining scene with several positive remarks centered around its in-house restaurant. Guests highlighted that the restaurant serves good food at reasonable prices and praised the excellent menu selection. The Palmyra restaurant, in particular, stood out with guests describing it as great and lovely with delicious food. The poolside and property-front terraces also received favorable mentions for being delightful spots to enjoy drinks.
However, the availability of dining services appears to be seasonal with the hotel offering dinner only on Thursdays, Fridays and Saturdays during certain times of the year. Feedback indicated that during the off-season or certain periods like Easter, the restaurant and bar might be closed or operating on a limited schedule, causing some inconvenience.
Despite these limitations, the abundance of nearby dining options compensates well. The area surrounding the hotel offers plenty of nice restaurants, bars, coffee shops and boutiques, allowing guests to enjoy a variety of culinary experiences outside the hotel premises.
Rooms
Aparthotel Monarque Sultán offers an inviting stay with its impressively spacious accommodations. Guests consistently praise the large, well-equipped apartments, often boasting sizable balconies or terraces with lovely views. These apartments offer plenty of room for comfort and many include fully equipped kitchens, making them ideal for longer stays or for those who prefer to self-cater.
Daily cleaning services ensure rooms are kept spotless with fresh linens and towels provided. The spacious layouts, often including separate living and dining areas, cater well to both couples and larger groups, providing ample space to relax. Guests appreciate the comfort of the beds and the functional amenities, such as washing machines and well-stocked kitchenettes.
Despite the commendable size and cleanliness, there are recurring comments about the apartments' outdated decor and furnishings. Many guests note that the bathrooms and some of the room facilities are in need of renovation, mentioning issues such as old plumbing and fixtures. Noise insulation is another area of concern with some guests reporting disturbances from traffic or neighboring rooms.
Overall, the Aparthotel Monarque Sultán stands out for its spacious and comfortable apartments equipped with essential amenities, although a facelift and some maintenance would enhance the guest experience considerably. The balance of ample space, cleanliness and functionality make it a solid choice for visitors looking for a comfortable and well-located place to stay.
Beds
Reviews of the beds at Aparthotel Monarque Sultán are mixed with a notable trend towards dissatisfaction. Guests frequently mentioned that the beds are very hard with several reviewers noting uncomfortable and low-quality mattresses. Some found the mattresses exceptionally firm, describing them as rock hard or hard as stone. There were also comments on the pillows, which many found to be hard and uncomfortable.
A recurring issue was the discomfort of extra beds and the challenges with double beds created by placing two single beds together, which guests found inconvenient as they separate easily and were not supportive.
However, a minority of guests found their beds comfortable, praising their spaciousness and the firmness of the mattresses. Despite these positive comments, the overall consensus suggests that the quality of the beds might need improvement to meet a broader range of comfort preferences.
Cleanliness
Aparthotel Monarque Sultán has garnered considerable praise for its exceptional cleanliness. Guests consistently highlight the daily cleaning of apartments, which ensures fresh linen and towels every day. The cleanliness extends to all areas of the hotel, from spotless bathrooms to well-maintained spa facilities. Spacious, large rooms were frequently noted for being immaculate and well-arranged.
The hotel's interior, including the common areas and facilities, is described as extremely clean and very well-kept. The regular disinfecting of sun loungers reflects the hotel’s commitment to hygiene, particularly in the current climate with heightened cleanliness standards. Moreover, the friendly and professional staff contribute significantly to the spotless upkeep, providing excellent maid services and daily housekeeping.
Despite the overwhelming positive feedback, a few guests mentioned areas for improvement, such as issues with the cleanliness around the pool area, outdated furnishings and occasional lapses in the thoroughness of room cleaning. However, generally, the hotel's high standards of hygiene and the accommodating nature of the staff make it a recommended choice for travelers seeking a clean and comfortable stay.
Staff
Aparthotel Monarque Sultán has an overwhelmingly positive reputation for its staff with many guests highlighting their friendliness and helpfulness. The housekeeping team is frequently praised for their impeccable and efficient service. Guests consistently found the check-in and check-out process to be smooth and quick, often noting the welcoming and courteous nature of the reception team, particularly individuals like Raoul who is singled out for his exceptional service.
The hotel staff, across various roles, are widely described as polite, professional and kind. The travel manager receives top marks for excellence and the personnel at locations such as the rooftop bar and the spa, under managers like Charo, are noted for their attentiveness and friendly demeanor. However, some feedback indicates that the experience with reception staff can vary with a few guests encountering less friendly and occasionally rude service.
Overall, the hotel's staff make a substantial positive impact on the guest experience through their supportive and amicable interactions, fostering an environment of notable customer service and hospitality.
Wi-Fi
Aparthotel Monarque Sultán offers several options for wifi connectivity across the property. Many visitors appreciated the availability of high-speed internet and praised the functioning of wifi and TV within the apartments, highlighting a generally good and reliable experience in those areas. Basic and complimentary wifi is accessible in public zones such as the lobby and reception, which some guests found convenient.
However, the performance of the wifi in the rooms varied. While some guests reported satisfactory and good wifi, others faced issues with slow and unreliable internet connections. There were mentions of wifi working well primarily in the reception area, implying inconsistencies in signal strength throughout the hotel. Despite these variations, the presence of free wifi in certain parts of the hotel was a noted convenience.
Pool
Nestled in a pleasant environment, Aparthotel Monarque Sultán boasts a variety of pool facilities that cater to different preferences. The hotel features both an indoor and outdoor pool, as well as a children’s pool, providing options for all weather conditions. Several guests noted that the pools are clean and well-maintained, contributing to a relaxing atmosphere. The outdoor pool with its beautiful palm-framed design, was frequently mentioned as a highlight, offering a serene spot for unwinding. Its green surroundings make it an attractive oasis within the hotel complex.
Despite these positives, there are areas of concern. The uneven ground and grass banks around the pool area may pose safety risks for small children and the super slippery floors in the pool area demand cautious steps. Another common point raised was the limited operational hours of the pools with some guests disappointed that the pools did not open until 11am and closed at 7pm, which they felt was too early.
While the children’s pool and parts of the indoor pool are heated, guests noted that the outdoor pool was often too cold and could benefit from heating. Additionally, some guests experienced closures of both pools and the entire pool area during their stay, which was a significant drawback for those looking forward to using these amenities.
On the brighter side, the indoor pool is a refreshing retreat on hot days and the spa facilities received high marks for excellence. With a well-stocked fitness center and the appealing Palmira restaurant nearby, the hotel provides a broad spectrum of amenities that enhance guests' experience.
In summary, Aparthotel Monarque Sultán presents a good mix of indoor and outdoor pool facilities that are generally well-maintained and pleasant to use with the added benefit of an excellent spa. However, guests should be aware of potential pool closures, limited operational hours and some safety concerns around the pool area.
Beach
Aparthotel Monarque Sultán enjoys an enviable location close to the beach, making it an ideal choice for those looking to soak up the sun and surf. Guests laud its close proximity to the seaside with many noting it's just a short walk—sometimes mere steps away—from the beautiful, striking sea views, especially at sunset. The hotel's convenient access to the beach is repeatedly highlighted with descriptions such as walking distance, minutes walk and right on the beach appearing frequently.
Additionally, the hotel’s position near the seaside promenade enhances its appeal, offering guests easy access to an array of restaurants, shops and the charming boulevard. Its location also means the city center is within reach, providing a balance between beachside relaxation and urban conveniences. Whether enjoying a large apartment or taking in the sea view from the balcony, visitors appreciate the perfect blend of comfort and prime location that Aparthotel Monarque Sultán offers, making beachside holidays both effortless and enjoyable.
Parking
'Aparthotel Monarque Sultán' generally receives positive feedback regarding its parking facilities. Guests appreciate the ample, safe and well-maintained parking options available, both on-site and on the street. The hotel offers a good underground parking garage that is spacious and secure with some guests specifically noting the availability of free parking for motorbikes and adequate parking space for vehicles. While there is a nominal fee for the underground parking, on-street parking options are also available, often free and conveniently close to the hotel.
Despite some mentions of the parking fees being a bit high, many guests find the price reasonable or appreciate the complimentary parking services on the same street. The ease of accessing parking and the secure environment monitored by CCTV contribute to a satisfactory experience for those who drive to the location.
Family
Aparthotel Monarque Sultán has garnered positive feedback for its exceptional family-friendly environment, making it an excellent choice for family vacations. Guests repeatedly highlight the spacious accommodation with large, well-equipped apartments and family rooms spread over two floors, comfortably catering to families and even larger family groups.
The friendly and useful staff contribute to a relaxing and pleasant atmosphere, ensuring a delightful stay for visitors of all ages. The hotel's facilities are tailored to meet the needs of children and parents alike, featuring safe and child-friendly amenities. The calm and tranquil setting provides a perfect backdrop for unwinding with substantial balconies and spacious kitchens enhancing the comfort level further.
The overall ambiance is consistently described as relaxing and accommodating, ideal for family activities and fun holidays. Aparthotel Monarque Sultán proves to be a perfect spot for creating memorable family experiences in a secure and enjoyable environment.
Nightlife
Aparthotel Monarque Sultán is strategically located in the heart of Marbella, making it a convenient hub for those interested in exploring the local nightlife. The hotel is near an array of restaurants and bars, offering guests easy access to a good party scene and vibrant evening activities. The proximity to both the promenade and Marbella's old town further enhances its appeal for nightlife enthusiasts.
Despite its close proximity to lively nightlife areas, the hotel is situated in a quiet residential area, ensuring that guests are not disturbed by loud noises at night. This peaceful neighborhood provides a tranquil retreat after a night out. Some reviews did mention occasional noise from neighbors or late-night revelers, but overall, the environment remains serene.
For those preferring to stay in, the hotel offers good evening service and a rooftop bar, though some guests pointed out that the evening bar does not always operate. The location strikes a balance between lively nightlife and a quiet, peaceful stay, catering well to both party-goers and those seeking a restful night.
4 Star
Aparthotel Monarque Sultán offers a strategically convenient location, making it an attractive option for visitors seeking good value for money. The pricing is fair and not inflated by its aparthotel rating. However, some guests have noted that the facilities and services fall short of a true four-star experience. Essential amenities like hair conditioner and body lotion are missing and the cleanliness standards do not meet the expectations of a four-star hotel with some areas being below par. While it might be a comfortable stay, guests feel it aligns more closely with a three-star rating.
Children's Pool
Aparthotel Monarque Sultán seems to offer favorable amenities for families with children. The hotel is noted for its family-friendly pool area, featuring a dedicated baby pool and a separate kiddie pool. The children's pool is described as having a very shallow depth, making it suitable and safe for young swimmers. Guests have also appreciated the great splash pool designed specifically for kids. While the children's pool is not heated, there is an indoor heated pool available. Some reviews mention that the kids' pool wasn't open during their stay and highlight concerns about the general pool area's safety for small children. Nonetheless, the facilities for kids at the pool are a significant feature for families staying at the hotel.
Outdoor Pool
Aparthotel Monarque Sultán boasts a well-maintained outdoor pool that garners positive feedback from guests. Many appreciate the clear, beautifully framed surroundings by palm trees and enjoy the ample sun-bathing area around the pool. It's often described as a great spot for relaxation. The poolside experience is highlighted as particularly pleasant with some noting the gorgeous sunlit area. Though the pool receives praise for being nice and good for relaxation, there are some mentions of it being too shallow and smaller than expected. Additionally, the pool’s cleanliness could be improved and guests note it is not heated and has limited operating hours, often being closed during winter. Despite these minor drawbacks, the open-air swimming pool remains a favorable feature of the stay.
Indoor Pool
The indoor pool at Aparthotel Monarque Sultán receives generally positive feedback from guests. Many appreciated its availability and noted that it was particularly appealing during the winter months. Descriptions often highlight a well-maintained and spacious environment, contributing to a pleasant and refreshing experience. The fact that the pool is heated is frequently praised, making it comfortable for use despite external weather conditions. In addition to the pool, the spa area is also mentioned positively, described as enjoyable when functional. However, a few guests have mentioned issues with the spa and sauna not working properly and instances of cold water, but these do not overshadow the overall favorable impressions of the indoor pool facilities.
Luxury
Aparthotel Monarque Sultán offers guests a luxurious minivacation experience with its modern and high-quality facilities. The hotel stands out with its luxurious rooms and suites, complemented by modern furniture and stylish decor that creates an excellent vibe. Guests can enjoy the sophisticated ambiance of the luxurious residential area where the hotel is situated.
The spa at the Aparthotel Monarque Sultán is noted for its modern and luxurious appeal, providing a relaxing escape for those in need of rejuvenation. The balconying experience is equally sumptuous, offering guests a lavish way to unwind and take in the surroundings. The hotel's amenities, from its thoughtfully convertible facilities to its elegant and luxurious details, cater to guests seeking a high level of comfort and sophistication.
Though the gym equipment has room for improvement, the overall quality of the hotel more than compensates with its luxurious feel and general comfort, making it a strong contender in the four-star category. Visitors are treated with care and kindness, reflecting a real sense of luxury throughout their stay.
While some found the hotel not as luxurious as they initially expected for the price, the majority praised the blend of elegance and luxury provided. The Aparthotel Monarque Sultán offers a high-quality stay that embodies the essence of a luxurious getaway.
Yes, Aparthotel Monarque Sultán has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.
No, a spa isn't available at Aparthotel Monarque Sultán.
No, Aparthotel Monarque Sultán doesn't allow dogs.
Yes, parking facilities are available at Aparthotel Monarque Sultán.
No, Aparthotel Monarque Sultán doesn't have a gym.