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Summary of reviewsThe Den 23 in Colombo offers a compelling experience for travelers, combining an excellent location with comfort and outstanding service. Situated on a quiet street yet close to Colombo's key attractions, it provides an ideal base for both transit visitors and those exploring the city. Guests appreciate its proximity to central sites, convenient transport links, and the serene backdrop that allows for restful nights.
The hotel boasts a delightful rooftop terrace with spectacular views of the Lotus Tower, serving as both a relaxation spot and a venue for the hotel's highly praised dining options. Breakfast, featuring both continental and authentic Sri Lankan dishes, receives accolades for its generous portions and exceptional taste, while the dinner menu is celebrated for its flavorful offerings and the competent chef’s culinary skills.
The Den 23’s rooms are noted for their cleanliness and modern amenities. Visitors emphasize the spacious accommodations, comfortable beds, and well-maintained facilities. WiFi access, while not always perfect, generally caters to basic needs, and the hotel's parking options add convenience for driving guests.
A standout feature of The Den 23 is its exemplary staff, known for their friendliness and willingness to go above and beyond. The manager, Felix, and his team provide a welcoming atmosphere that makes guests feel like family, enhancing the overall experience. Whether it’s assisting with transportation or offering local tips, the staff contribute significantly to guests' satisfaction.
Overall, The Den 23 offers excellent value with its superb amenities and tranquil environment, making it a favored choice among families, business travelers, and tourists alike. Its blend of cleanliness, comfort, and exceptional service ensures a memorable and enjoyable stay in Colombo.
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