4-Star HotelSummary of reviews related to the '4 Star' categoryGran Hotel Suances, advertised with a four-star rating, has invoked mixed to negative reviews concerning its class and services. Numerous guests have expressed disappointment, noting that the hotel does not meet the expected standards of a four-star establishment. There are observations about the regular state of cleanliness, inadequately maintained facilities and the limited variety in breakfast options, such as only offering one type of bread. Moreover, the absence of certain amenities, like spa facilities and the limited size of the swimming pool have garnered critique. Many reviews suggest that the quality of the rooms and overall service felt closer to that of a three-star hotel. Visitors have also remarked on the misleading nature of the four-star claim with the general consensus being that the hotel falls short of this rating, both in terms of facility upkeep and service quality. Despite some guests finding aspects of their stay enjoyable, there's a clear sentiment that Gran Hotel Suances does not provide the value or experience expected from a four-star hotel.
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