OTIA HOTEL
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Summary of reviewsOTIA HOTEL in Maputo offers a generally positive and welcoming experience for its guests. Located conveniently near the international airport, shopping malls and beautiful beaches like Praia de Macaneta, the hotel is in a peaceful area with easy access to various amenities. Despite some concerns about safety and a lack of nearby activities and alcoholic beverages due to its Halaal status, the location is frequently praised for its accessibility and serene surroundings.
Guests have mixed feelings about the breakfast service, noting its delicious offerings and superb standards yet pointing out the need for more variety and better service efficiency. The dinner experience, however, garners enthusiastic praise with standout dishes such as pizzas and Ribeye steak cooked to perfection on a hot stone. The high-quality food and service are consistently appreciated, even though there are occasional calls for menu improvements and alterations to the restaurant settings and hours.
The hotel excels in providing clean, spacious and modern rooms that offer a luxurious and comforting environment. The accommodations, which include contemporary finishes and ample space, are maintained to high standards of cleanliness with only minor setbacks occasionally noted by guests.
Staff service at OTIA Hotel is frequently highlighted as exceptional, characterized by their friendliness, professionalism and attentiveness. Employees like Felish and Mr. Timba are often mentioned for their outstanding hospitality, contributing significantly to the positive guest experience. Although there are rare instances of unprofessional conduct, the overall service quality is likened to that of a five-star hotel.
The complimentary wifi is generally reliable with many guests finding it good and secure. However, some inconsistencies in signal strength are reported. The gym facilities receive praise for their quality equipment but face operational inconsistencies at times. Parking is convenient and secure, though there are suggestions for enhanced security measures.
The comfortable and cozy beds stand out in guest reviews, contributing to a restful and satisfying sleep experience. This, along with efficient air conditioning, ensures guests have a high-quality stay.
In summary, OTIA HOTEL's strategically convenient location, excellent cleanliness, luxurious rooms, friendly staff and comfortable sleeping arrangements make it a highly recommended option for travelers, despite some minor areas for improvement.
Categories
Guests have mixed feelings about the breakfast service, noting its delicious offerings and superb standards yet pointing out the need for more variety and better service efficiency. The dinner experience, however, garners enthusiastic praise with standout dishes such as pizzas and Ribeye steak cooked to perfection on a hot stone. The high-quality food and service are consistently appreciated, even though there are occasional calls for menu improvements and alterations to the restaurant settings and hours.
The hotel excels in providing clean, spacious and modern rooms that offer a luxurious and comforting environment. The accommodations, which include contemporary finishes and ample space, are maintained to high standards of cleanliness with only minor setbacks occasionally noted by guests.
Staff service at OTIA Hotel is frequently highlighted as exceptional, characterized by their friendliness, professionalism and attentiveness. Employees like Felish and Mr. Timba are often mentioned for their outstanding hospitality, contributing significantly to the positive guest experience. Although there are rare instances of unprofessional conduct, the overall service quality is likened to that of a five-star hotel.
The complimentary wifi is generally reliable with many guests finding it good and secure. However, some inconsistencies in signal strength are reported. The gym facilities receive praise for their quality equipment but face operational inconsistencies at times. Parking is convenient and secure, though there are suggestions for enhanced security measures.
The comfortable and cozy beds stand out in guest reviews, contributing to a restful and satisfying sleep experience. This, along with efficient air conditioning, ensures guests have a high-quality stay.
In summary, OTIA HOTEL's strategically convenient location, excellent cleanliness, luxurious rooms, friendly staff and comfortable sleeping arrangements make it a highly recommended option for travelers, despite some minor areas for improvement.
Family Friendly Hotel
OTIA HOTEL is listed among family-friendly hotels. This suggests it may have suitable services and facilities for families.
Small Hotel
OTIA HOTEL is well-situated on Avenida Vladimir Lenine, providing easy access to Maputo's attractions. It offers a comfortable and intimate setting for travelers.
3-Star Hotel
It offers an outdoor swimming pool, a fitness center and free private parking. Guests can enjoy breakfast options. The hotel is located near the Joaquin Chissano International Conference Center.
Hotel with Outdoor Pool
This hotel offers an outdoor swimming pool and is popular with guests booking hotels with pools in Maputo. Guests have praised the spacious rooms and great hotel facilities.
Hotel with Spa
Hotel with Swimming Pool
Outdoor Pool
Guest Reviews
OTIA HOTEL is conveniently situated in one of Maputo's suburbs, making it easily accessible for travelers coming from the international airport. Its proximity to the airport and local amenities such as shopping malls and beaches like Praia de Macaneta is a plus. Visitors find the area generally peaceful at night and appreciate the welcoming atmosphere of nearby beaches. The hotel’s positioning is often highlighted as a strong point with many deeming it well-positioned and convenient. Despite these positives, some guests note that the area lacks nearby activities and restaurants and there are concerns about the overall safety of the location. Additionally, the absence of alcoholic beverages on the premises due to the hotel's Halaal status may be noteworthy for potential guests. While the surroundings and views are often praised, it’s clear that the location has some mixed reactions from those who have stayed there.
The breakfast at OTIA Hotel has received mixed feedback from guests, reflecting a diverse array of experiences. Some guests found the breakfast offerings to be delicious with superb and excellent standards, featuring beautifully presented dishes like fruits, pastries, tea and coffee, complemented by delicious coffee and a continental breakfast service that was appreciated.
However, there were also significant criticisms, highlighting issues such as limited variety, insufficient food replenishment during peak times and a lack of diversity in the menu. Some guests noted that the hot breakfast options were minimal and service from the kitchen slow, while others mentioned specific problems like cold food, stale bread and occasionally suspecting food might be from the night before. The breakfast team also came under fire for their organization and efficiency.
In terms of timing, there were suggestions for breakfast to start a bit earlier to accommodate early risers, though the current serving time until 10 o'clock was generally seen as adequate. There were concerns about the acoustics affecting the peace during breakfast hours as well as occasional AC issues.
Overall, while some found the breakfast experience to be fantastic and satisfying, there is a clear need for improvement in variety, food quality and service efficiency to meet the expectations set by the hotel’s standard.
At OTIA HOTEL, dinner at the hotel's restaurant often receives enthusiastic praise with many guests describing their meals as amazing and unbelievable. The menu offers a variety of international dishes, including delicious pizzas that stand out in the reviews. One guest highlighted an excellent Ribeye steak, cooked on a hot stone, commending it as one of the best they've ever tasted and congratulating the chef for the exceptional preparation.
Despite the praise, there are mixed opinions about the food quality overall. Some guests felt that the restaurant's standard menu and food could be improved, expressing dissatisfaction with both meal quality and variety. Additionally, it is important to note that the restaurant follows Halaal guidelines, meaning those wishing to have alcoholic beverages need to look elsewhere.
The restaurant is praised for its service and room service, which are often described as just great, enhancing the overall dining experience. However, some reviews suggest that the restaurant settings are not up to standard and the closing time of 22:00 might be a consideration for late diners.
Overall, OTIA HOTEL's dinner offerings receive a blend of high praises and some areas for improvement, making it a notable yet diverse dining experience for guests.
OTIA HOTEL offers an inviting experience with rooms that are consistently praised for their cleanliness and comfort. Guests frequently describe the rooms as spacious, beautifully decorated and newly furnished, creating a modern and luxurious environment akin to a 5-star hotel. The accommodations are immaculate with an emphasis on neat and well-appointed spaces that feature contemporary finishes.
Many reviewers highlight the spaciousness of the rooms, noting that even the double rooms and two-bedroom options provide ample space. The property itself is new, well-maintained and boasts very clean, modern rooms, contributing to a fresh and welcoming atmosphere.
However, there are minor inconveniences noted by some guests, such as issues with the safes and occasional delays in room readiness. Despite these minor setbacks, the overall feedback emphasizes the hotel's high standards in room quality, cleanliness and modern amenities, making it a comfortable and appealing choice for travelers.
The beds at OTIA Hotel receive high praise from guests for their comfort and coziness. Guests consistently describe the beds as comfortable with several highlighting the great accommodation and quality of sleep they experienced. The bedding contributes to uninterrupted, restful nights, making it difficult for some guests to consider staying elsewhere. Additionally, the comfortable rooms and efficient air conditioning enhance the overall sleeping experience, ensuring that guests rest well.
The OTIA HOTEL impresses with its exceptional cleanliness and modern aesthetics. Numerous reviews highlight the immaculate state of both the rooms and overall property, describing it as spotless and very clean. Guests consistently find the rooms spacious, comfortable and welcoming, making for a pleasant stay. The modern design and organization of the hotel add to its appeal with facilities that are both beautiful and inviting.
While the majority of feedback praises the thorough cleanliness, a few comments note occasional cleaning flaws, including dirt markings on tiles and construction marks on walls. Nonetheless, when under proper managerial supervision, the hotel's high standards of cleanliness are maintained. Overall, the clean and spacious environment of OTIA HOTEL consistently impresses guests, promising a comfortable and enjoyable experience.
The staff at OTIA Hotel consistently receives high praise for their exceptional service and friendliness. Many guests highlight the warm and welcoming reception, emphasizing how the team makes visitors feel at home right upon arrival. The service quality is often likened to a five-star experience with numerous remarks on the staff’s professionalism and courtesy. Individual staff members, such as Felish and Mr. Timba, are frequently mentioned for going above and beyond in their roles.
Guests appreciate the helpfulness and attentiveness of the employees, often noting the seamless assistance provided. The friendliness and politeness across the board stand out with the entire team showing care and responsiveness towards visitors' needs. This level of service evidently contributes to the overall positive impression of the hotel, reflected in the numerous commendations highlighting the staff as a major asset.
However, there are isolated instances where some guests experienced unprofessional conduct or felt the need for better training among certain staff members. Despite this, the overwhelming majority of reviews commend the staff’s behavior and the quality of service, illustrating a strong, positive theme that defines the guest experience at OTIA Hotel.
The wifi service at OTIA Hotel receives mixed feedback from guests. On the positive side, many find the wifi to be perfect, good, fast and secure. This suggests that when it works, it meets the expectations of providing a solid and reliable connection. Some visitors, however, report a weak signal and occasional issues with wifi not working in rooms, indicating that there might be some inconsistencies depending on the location within the hotel. Overall, while the complimentary wifi generally offers good speed and security, there are areas for improvement to ensure a consistent and reliable experience for all guests.
The gym at OTIA HOTEL boasts an array of impressive equipment, including professional quality treadmills, free weights and various machines. Many guests commend the well-equipped and nice gym facilities, highlighting the availability of both a gym and sauna services. However, it is important to note that some guests have found the gym to be non-functional or not yet operational during their stay, indicating occasional inconsistencies in gym readiness. Despite these issues, the positive aspects of the gym facilities remain a notable feature of the hotel for those who enjoy fitness amenities.
The OTIA HOTEL offers parking options right outside the hotel. Guests appreciated the convenience of parking at the front of the hotel and noted that it felt secure and safe. Despite a lack of parking within the premises, many found the available parking adequate. However, some guests felt that the parking could be more secure, potentially suggesting a desire for a restricted area or locked gates. While the parking situation was generally well-received, there were occasional remarks about it not matching initial expectations at the time of booking.
Location Show Map
Location
Breakfast
However, there were also significant criticisms, highlighting issues such as limited variety, insufficient food replenishment during peak times and a lack of diversity in the menu. Some guests noted that the hot breakfast options were minimal and service from the kitchen slow, while others mentioned specific problems like cold food, stale bread and occasionally suspecting food might be from the night before. The breakfast team also came under fire for their organization and efficiency.
In terms of timing, there were suggestions for breakfast to start a bit earlier to accommodate early risers, though the current serving time until 10 o'clock was generally seen as adequate. There were concerns about the acoustics affecting the peace during breakfast hours as well as occasional AC issues.
Overall, while some found the breakfast experience to be fantastic and satisfying, there is a clear need for improvement in variety, food quality and service efficiency to meet the expectations set by the hotel’s standard.
Dinner
Despite the praise, there are mixed opinions about the food quality overall. Some guests felt that the restaurant's standard menu and food could be improved, expressing dissatisfaction with both meal quality and variety. Additionally, it is important to note that the restaurant follows Halaal guidelines, meaning those wishing to have alcoholic beverages need to look elsewhere.
The restaurant is praised for its service and room service, which are often described as just great, enhancing the overall dining experience. However, some reviews suggest that the restaurant settings are not up to standard and the closing time of 22:00 might be a consideration for late diners.
Overall, OTIA HOTEL's dinner offerings receive a blend of high praises and some areas for improvement, making it a notable yet diverse dining experience for guests.
Rooms
Many reviewers highlight the spaciousness of the rooms, noting that even the double rooms and two-bedroom options provide ample space. The property itself is new, well-maintained and boasts very clean, modern rooms, contributing to a fresh and welcoming atmosphere.
However, there are minor inconveniences noted by some guests, such as issues with the safes and occasional delays in room readiness. Despite these minor setbacks, the overall feedback emphasizes the hotel's high standards in room quality, cleanliness and modern amenities, making it a comfortable and appealing choice for travelers.
Beds
Cleanliness
While the majority of feedback praises the thorough cleanliness, a few comments note occasional cleaning flaws, including dirt markings on tiles and construction marks on walls. Nonetheless, when under proper managerial supervision, the hotel's high standards of cleanliness are maintained. Overall, the clean and spacious environment of OTIA HOTEL consistently impresses guests, promising a comfortable and enjoyable experience.
Staff
Guests appreciate the helpfulness and attentiveness of the employees, often noting the seamless assistance provided. The friendliness and politeness across the board stand out with the entire team showing care and responsiveness towards visitors' needs. This level of service evidently contributes to the overall positive impression of the hotel, reflected in the numerous commendations highlighting the staff as a major asset.
However, there are isolated instances where some guests experienced unprofessional conduct or felt the need for better training among certain staff members. Despite this, the overwhelming majority of reviews commend the staff’s behavior and the quality of service, illustrating a strong, positive theme that defines the guest experience at OTIA Hotel.
Wi-Fi
Gym
Parking
Yes, OTIA HOTEL has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at OTIA HOTEL.
No, OTIA HOTEL doesn't allow dogs.
No, parking facilities aren't available at OTIA HOTEL.
No, OTIA HOTEL doesn't have a gym.
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