Holiday Inn - the niu, Square Mannheim by IHG
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Summary of reviews'The niu Square' in Mannheim has been well-received for a variety of reasons, cementing its reputation as an ideal choice for visitors. Its prime location stands out, offering excellent public transportation connections with tram and S-Bahn stations nearby, making access to popular attractions like the city center, SAP Arena and Luisenpark swift and straightforward. Many appreciate the hotel’s central yet tranquil setting, which provides a peaceful stay without intrusive street noise. Its proximity to major highways and local eateries further enhance convenience and enjoyment.
One of the highlights of 'the niu Square' is its breakfast, receiving praise for its generous, varied and fresh offerings, including vegan and vegetarian options. Guests commend the delicious selection, which includes pancakes, specialty coffees, pastries and a robust tea selection. The clean, well-maintained breakfast area and attentive staff add to the positive dining experience.
While the hotel’s bar is aesthetically pleasing and conveniently open 24/7, dining options are somewhat limited, primarily offering snacks. The bar can experience frequent supply issues and extended wait times due to overwhelmed staff. Guests seeking more extensive dining can explore the surrounding area, which offers a good selection of restaurants.
The rooms at 'the niu Square' are modern, clean, cozy and well-equipped with necessary amenities, making them ideal for short stays. However, they tend to be on the smaller side, which can be challenging for guests with larger luggage or those staying longer. Despite the compactness, the soundproofing and cleanliness are frequently mentioned positively, contributing to a comfortable and pleasant ambiance.
The cleanliness across the hotel is generally appreciated with rooms being well-maintained and public areas spotless. There are occasional criticisms over minor cleaning oversights, but these do not substantially detract from the overall positive perception.
Guests also highlight the friendly and helpful nature of the staff, noting their super friendly and accommodating service, which enhances the overall guest experience. Although some inconsistency in staff demeanor and service quality is noted, the majority of interactions are pleasant and professional.
The WiFi service at 'the niu Square' is another strong point with stable and fast connections throughout the property, suitable for both leisure and business travelers. Minor connectivity issues do arise sporadically but are not widespread enough to overshadow the generally positive feedback.
Parking is secure but criticized for its high fees and limited availability, which poses a challenge during peak times. Some find solace in the nearby options for free weekend parking, though.
The beds are often praised for their comfort, contributing to a restful sleep. Minor criticisms related to mattress softness and occasional noise from street traffic exist, but these are exceptions rather than the rule.
For business travelers, the hotel’s modern and clean rooms are suitable for short trips. However, the absence of dedicated workspaces limits its utility for those needing a steady working environment. The value for money may not always align with business traveler expectations, particularly for those on extended stays.
The hotel is also dog-friendly with a welcoming environment for canine companions, although some guests find the pet fee slightly steep and rooms may feel cramped with larger dogs.
In summary, 'the niu Square' offers a strategic location with excellent transport links, a highly praised breakfast, modern and clean rooms, friendly staff and reliable WiFi, making it a standout option for visitors to Mannheim. Minor drawbacks such as room size, limited dining options and parking fees are noted but are generally outweighed by the hotel's positive aspects.
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One of the highlights of 'the niu Square' is its breakfast, receiving praise for its generous, varied and fresh offerings, including vegan and vegetarian options. Guests commend the delicious selection, which includes pancakes, specialty coffees, pastries and a robust tea selection. The clean, well-maintained breakfast area and attentive staff add to the positive dining experience.
While the hotel’s bar is aesthetically pleasing and conveniently open 24/7, dining options are somewhat limited, primarily offering snacks. The bar can experience frequent supply issues and extended wait times due to overwhelmed staff. Guests seeking more extensive dining can explore the surrounding area, which offers a good selection of restaurants.
The rooms at 'the niu Square' are modern, clean, cozy and well-equipped with necessary amenities, making them ideal for short stays. However, they tend to be on the smaller side, which can be challenging for guests with larger luggage or those staying longer. Despite the compactness, the soundproofing and cleanliness are frequently mentioned positively, contributing to a comfortable and pleasant ambiance.
The cleanliness across the hotel is generally appreciated with rooms being well-maintained and public areas spotless. There are occasional criticisms over minor cleaning oversights, but these do not substantially detract from the overall positive perception.
Guests also highlight the friendly and helpful nature of the staff, noting their super friendly and accommodating service, which enhances the overall guest experience. Although some inconsistency in staff demeanor and service quality is noted, the majority of interactions are pleasant and professional.
The WiFi service at 'the niu Square' is another strong point with stable and fast connections throughout the property, suitable for both leisure and business travelers. Minor connectivity issues do arise sporadically but are not widespread enough to overshadow the generally positive feedback.
Parking is secure but criticized for its high fees and limited availability, which poses a challenge during peak times. Some find solace in the nearby options for free weekend parking, though.
The beds are often praised for their comfort, contributing to a restful sleep. Minor criticisms related to mattress softness and occasional noise from street traffic exist, but these are exceptions rather than the rule.
For business travelers, the hotel’s modern and clean rooms are suitable for short trips. However, the absence of dedicated workspaces limits its utility for those needing a steady working environment. The value for money may not always align with business traveler expectations, particularly for those on extended stays.
The hotel is also dog-friendly with a welcoming environment for canine companions, although some guests find the pet fee slightly steep and rooms may feel cramped with larger dogs.
In summary, 'the niu Square' offers a strategic location with excellent transport links, a highly praised breakfast, modern and clean rooms, friendly staff and reliable WiFi, making it a standout option for visitors to Mannheim. Minor drawbacks such as room size, limited dining options and parking fees are noted but are generally outweighed by the hotel's positive aspects.
Dog Friendly Hotel
Holiday Inn - The Niu Square Mannheim by IHG allows pets of any size for an additional fee of €25 per pet, per night. Both dogs and cats are welcome.
Business Hotel
While specific business amenities are not detailed, the niu hotels by IHG generally cater to a modern clientele with functional spaces and convenient services.
Hotel with Parking
This hotel is noted for offering parking facilities as part of its amenities.
3-Star Hotel
This hotel receives a 'Very good' rating of 4.2/5 based on 17 reviews. It offers breakfast options and is known for cleanliness and customer service.
Hotel Taking Steps Towards Sustainability
Cheap Hotel
Guest Reviews
Travelers to Mannheim seeking a centrally located stay with excellent public transportation connections will find 'the niu Square' to be an ideal choice. Positioned right next to a tram and S-Bahn station, the hotel ensures that popular destinations such as the city center, SAP Arena and Luisenpark are quickly accessible. Many guests praise its central yet quiet setting, allowing for a peaceful stay without the intrusion of street noise.
In addition to being well-connected, the hotel's proximity to major highways makes it a convenient stopover for those traveling by car. The swift public transport links enable comfortable reach to events and attractions, such as the Federal Garden Show (BUGA) with stops right outside the hotel's door.
Guests also appreciate the ease of reaching nearby eateries and lively urban spots, which enhance the overall experience. The hotel's strategic placement allows for a pleasant mix of quietude, accessibility and proximity to Mannheim’s noteworthy sites.
Overall, 'the niu Square' combines location efficiency with tranquil city living, making it a standout option for visitors to Mannheim.
The breakfast at the niu Square has received largely positive feedback from guests, showcasing a generous and varied spread. Many reviews highlight the extensive selection available with a rich buffet offering fresh and tasty options, including vegan and vegetarian alternatives. The breakfast is often described as delicious with items like pancakes, specialty coffees and diverse cold cuts being particularly appreciated.
Guests have consistently noted the quality and variety, pointing out that the breakfast features fresh pastries, warm rolls, croissants and a robust tea selection. There are commendations for the clean and well-maintained breakfast area, along with the attentive and friendly staff who ensure that dishes are regularly replenished.
However, some guests felt that the breakfast was overpriced relative to its offerings with a few mentioning limited fruit and vegetable options. Others noted that certain items like scrambled eggs could be improved and there was occasional feedback about the breakfast area being too crowded during peak times.
Overall, the breakfast at the niu Square is considered a highlight by many, praised for its variety, freshness and sufficient selection, making it a strong recommendation for a fulfilling start to the day.
The niu Square hotel offers a mixed experience when it comes to dining and bar facilities. While the hotel boasts a nicely designed bar with a welcoming ambiance, the dining options are notably lacking with no full dinner service offered other than a limited selection of snacks. The bar itself is open 24/7, which is convenient for guests and the atmosphere, especially in the evening after concerts, is a highlight.
However, the bar suffers from frequent supply issues with many drinks quickly running out and some not chilled properly. The service tends to be slow and the bartenders appear overwhelmed, leading to long wait times. Despite these drawbacks, the bar does serve a variety of drinks, including nice wines and draft beer, although more variety would be welcomed by many patrons.
For those looking for a more extensive dining experience, the surrounding area offers a good selection of restaurants. In contrast, the breakfast buffet at the hotel receives mixed reviews, being described as hearty yet basic.
In summary, the niu Square’s bar provides a nice ambiance and is conveniently open around the clock, but expect limited food choices and the possibility of slow service and stock issues. For a more satisfying dining experience, guests might want to explore nearby restaurants.
The guest reviews of 'the niu Square' overwhelmingly highlight the modern, clean and cozy nature of the rooms. Visitors appreciate the contemporary decor and practical furnishings that cater well to short stays. However, the most recurring critique is the size of the rooms, which many describe as very small, cramped or compact, making it difficult to move around, especially for guests with larger luggage or those staying for longer periods.
Despite the size, the rooms are praised for their cleanliness, soundproofing and functionality. Many travelers note that while the rooms are tight on space, they are well-equipped with essential amenities and are comfortable for short stays. The decor and design are repeatedly commended for being stylish and attractive, contributing to a pleasant ambiance.
Some minor issues bring down the overall experience, such as the lack of desks, limited storage and occasional maintenance problems like stained carpets or broken mirrors. Noise from the street is a concern for rooms facing the main thoroughfare, although soundproof windows help mitigate this for some.
In summary, 'the niu Square' is a modern, well-furnished hotel that provides a clean and comfortable stay, particularly suited for short visits. Guests find the rooms cozy and efficient, albeit on the smaller side with adequate amenities for a brief stay. Travelers looking for space and extensive in-room facilities may want to consider this before booking.
The beds at the niu Square have garnered a considerable amount of praise from guests, making them one of the standout features of the hotel. Most reviews highlight the beds as being exceptionally comfortable with many guests describing them as 'super comfortable,' 'cozy,' and 'very comfortable.' The bedding also receives positive remarks for being cozy and warm, adding to the overall comfort of the sleeping experience.
The majority of mattresses are noted to be quite comfortable, though a few guests found them too soft for their preference. Despite some minor comments about old pillows and narrow standard bed covers, the general consensus is that the beds provide a restful and pleasant sleep. Large beds, spacious enough for two people, are often appreciated, though some mention that beds consist of two singles put together rather than a single large mattress.
There are some criticisms, such as mattresses sometimes being too soft, occasional cleanliness issues and noise from street traffic affecting the bedroom's quietness. However, these points are exceptions rather than the rule.
Overall, the comfort level of the beds at the niu Square seems to be a crucial factor contributing to the positive guest experience, consistently making it a highlight of their stay.
Many guests have shared their experiences about the cleanliness of 'the niu Square', highlighting a mix of both positive and negative aspects. On the positive side, numerous reviewers emphasized that the rooms were very clean, modern and well-maintained. They found the rooms to be comfortable and hygienic with fresh bed linens and well-kept bathrooms. The public areas of the hotel, including the breakfast area and lobby, were also praised for their spotless condition.
However, some guests pointed out several areas for improvement. Issues such as dusty surfaces, dirty curtains and less-than-clean carpets were mentioned. Specific complaints included finding personal items from previous occupants and missed cleaning details like dust on mirrors and TV shelves. While many appreciated the clean and modern environment, a few felt that the room cleaning did not meet their expectations, noting that it was often limited to basic tasks like changing towels and making beds.
Overall, while the majority of feedback conveys satisfaction with cleanliness, consistent attention to detail in housekeeping could ensure a more uniformly excellent experience for all guests. The clean, modern design and well-maintained facilities certainly contribute positively to the guest experience at 'the niu Square'.
The reviews for 'the niu Square' paint a mixed but predominantly positive picture of the hotel's staff. The majority of guests complimented the staff for being very friendly, helpful and attentive. Terms like "super friendly," "very accommodating," and "competent" frequently appear to describe the employees. Many guests appreciated the efficient service they received and noted the good 24/7 reception and bar.
However, some feedback reflects inconsistencies. A few travelers reported encounters with untrained, unfriendly and sometimes unwelcoming staff, particularly at check-in. Instances of staff being overwhelmed or lacking empathy were mentioned.
Despite some isolated issues, most guests found the staff pleasant, responsive and professional, contributing to a generally positive experience. The friendly and helpful nature of the staff is emphasized as a strong point of the hotel, making guests feel comfortable and well-treated.
The WiFi at the niu Square receives generally positive feedback from guests. The hotel provides free Wi-Fi, which is available throughout the property and known for its stable and fast connection. Guests particularly appreciate the reliable internet speed, which works well even during peak hours and enables effortless use with audio and visual equipment. Many reviewers mention that the Wi-Fi is excellent both in the rooms and public areas and some highlight the added convenience of Chromecast functionalities on the televisions.
Nevertheless, there are a few mentions of areas needing improvement in terms of Wi-Fi reliability. While some guests experienced flawless connectivity up to the end of their stay, others pointed out occasional instability and issues with specific features like Bluetooth and Google Chromecast. Overall, these minor setbacks do not overshadow the general sentiment that the Wi-Fi service at the niu Square is highly commendable, making it a suitable choice for both leisure and business travelers requiring dependable internet access.
The parking situation at 'the niu Square' has been a frequent topic of discussion among guests. While the hotel offers private and secure parking facilities, the consensus is that the parking fees are excessively high, often costing €18 per night and sometimes more. Many guests expressed frustration over the high costs, noting that it felt disproportionate compared to the room rates.
Additionally, the availability of parking spaces is limited, which has led to challenges in securing a spot, especially when the hotel is fully booked. Some guests reported difficulties in finding parking upon arrival and having to park far away. There were also mentions of the parking lot being crowded and not always accessible.
Despite these drawbacks, a few guests noted the convenience of having parking directly behind the hotel and the option of parking for free on nearby streets during weekends. Bicycle parking facilities were also highlighted positively.
Overall, while parking is available and generally secure, the high fees and limited spaces are significant points of concern for many guests.
The niu Square in Mannheim presents a mixed experience for business travelers. On the positive side, the hotel offers modern, clean and practical rooms with contemporary furnishings that many guests appreciate. It’s recognized as being suitable for short business trips and overnight stays with some guests highlighting that it’s optimized for business travelers, particularly because of its strategic location close to business activities and offices.
However, there are several noted shortcomings for those planning extended business stays or needing to work from their rooms. Many guests have pointed out the lack of dedicated workspaces and desks in the rooms, making it difficult to use laptops or conduct business efficiently. This makes the hotel less ideal for travelers who require a steady working environment. Moreover, some reviews mention maintenance issues, such as an inadequately maintained elevator and poor internet connectivity during peak hours.
The hotel’s value for money for business stays has also come into question with some feeling that the price-performance ratio doesn’t fit the needs of business travelers. Despite this, meeting facilities are available in the lobby area, although the environment may not always be conducive to business meetings.
In summary, the niu Square is a suitable choice for short business trips and offers modern amenities, but it may fall short for guests needing in-room work facilities and a quiet business environment.
The niu Square offers a favorable environment for dog owners, welcoming canine companions with open arms. Guests have observed the evident dog-friendly ambiance with numerous dogs present around the hotel, highlighting its accommodating nature. It's recommended for a night stay with a dog. Although some found the €15 fee for a dog a bit steep and mentioned that rooms may feel cramped for two people and a dog, the overall experience is positive for those traveling with pets. Despite these minor points, the hotel's policy of allowing dogs to stay is highly appreciated by pet owners.
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Location
In addition to being well-connected, the hotel's proximity to major highways makes it a convenient stopover for those traveling by car. The swift public transport links enable comfortable reach to events and attractions, such as the Federal Garden Show (BUGA) with stops right outside the hotel's door.
Guests also appreciate the ease of reaching nearby eateries and lively urban spots, which enhance the overall experience. The hotel's strategic placement allows for a pleasant mix of quietude, accessibility and proximity to Mannheim’s noteworthy sites.
Overall, 'the niu Square' combines location efficiency with tranquil city living, making it a standout option for visitors to Mannheim.
Breakfast
Guests have consistently noted the quality and variety, pointing out that the breakfast features fresh pastries, warm rolls, croissants and a robust tea selection. There are commendations for the clean and well-maintained breakfast area, along with the attentive and friendly staff who ensure that dishes are regularly replenished.
However, some guests felt that the breakfast was overpriced relative to its offerings with a few mentioning limited fruit and vegetable options. Others noted that certain items like scrambled eggs could be improved and there was occasional feedback about the breakfast area being too crowded during peak times.
Overall, the breakfast at the niu Square is considered a highlight by many, praised for its variety, freshness and sufficient selection, making it a strong recommendation for a fulfilling start to the day.
Dinner
However, the bar suffers from frequent supply issues with many drinks quickly running out and some not chilled properly. The service tends to be slow and the bartenders appear overwhelmed, leading to long wait times. Despite these drawbacks, the bar does serve a variety of drinks, including nice wines and draft beer, although more variety would be welcomed by many patrons.
For those looking for a more extensive dining experience, the surrounding area offers a good selection of restaurants. In contrast, the breakfast buffet at the hotel receives mixed reviews, being described as hearty yet basic.
In summary, the niu Square’s bar provides a nice ambiance and is conveniently open around the clock, but expect limited food choices and the possibility of slow service and stock issues. For a more satisfying dining experience, guests might want to explore nearby restaurants.
Rooms
Despite the size, the rooms are praised for their cleanliness, soundproofing and functionality. Many travelers note that while the rooms are tight on space, they are well-equipped with essential amenities and are comfortable for short stays. The decor and design are repeatedly commended for being stylish and attractive, contributing to a pleasant ambiance.
Some minor issues bring down the overall experience, such as the lack of desks, limited storage and occasional maintenance problems like stained carpets or broken mirrors. Noise from the street is a concern for rooms facing the main thoroughfare, although soundproof windows help mitigate this for some.
In summary, 'the niu Square' is a modern, well-furnished hotel that provides a clean and comfortable stay, particularly suited for short visits. Guests find the rooms cozy and efficient, albeit on the smaller side with adequate amenities for a brief stay. Travelers looking for space and extensive in-room facilities may want to consider this before booking.
Beds
The majority of mattresses are noted to be quite comfortable, though a few guests found them too soft for their preference. Despite some minor comments about old pillows and narrow standard bed covers, the general consensus is that the beds provide a restful and pleasant sleep. Large beds, spacious enough for two people, are often appreciated, though some mention that beds consist of two singles put together rather than a single large mattress.
There are some criticisms, such as mattresses sometimes being too soft, occasional cleanliness issues and noise from street traffic affecting the bedroom's quietness. However, these points are exceptions rather than the rule.
Overall, the comfort level of the beds at the niu Square seems to be a crucial factor contributing to the positive guest experience, consistently making it a highlight of their stay.
Cleanliness
However, some guests pointed out several areas for improvement. Issues such as dusty surfaces, dirty curtains and less-than-clean carpets were mentioned. Specific complaints included finding personal items from previous occupants and missed cleaning details like dust on mirrors and TV shelves. While many appreciated the clean and modern environment, a few felt that the room cleaning did not meet their expectations, noting that it was often limited to basic tasks like changing towels and making beds.
Overall, while the majority of feedback conveys satisfaction with cleanliness, consistent attention to detail in housekeeping could ensure a more uniformly excellent experience for all guests. The clean, modern design and well-maintained facilities certainly contribute positively to the guest experience at 'the niu Square'.
Staff
However, some feedback reflects inconsistencies. A few travelers reported encounters with untrained, unfriendly and sometimes unwelcoming staff, particularly at check-in. Instances of staff being overwhelmed or lacking empathy were mentioned.
Despite some isolated issues, most guests found the staff pleasant, responsive and professional, contributing to a generally positive experience. The friendly and helpful nature of the staff is emphasized as a strong point of the hotel, making guests feel comfortable and well-treated.
Wi-Fi
Nevertheless, there are a few mentions of areas needing improvement in terms of Wi-Fi reliability. While some guests experienced flawless connectivity up to the end of their stay, others pointed out occasional instability and issues with specific features like Bluetooth and Google Chromecast. Overall, these minor setbacks do not overshadow the general sentiment that the Wi-Fi service at the niu Square is highly commendable, making it a suitable choice for both leisure and business travelers requiring dependable internet access.
Parking
Additionally, the availability of parking spaces is limited, which has led to challenges in securing a spot, especially when the hotel is fully booked. Some guests reported difficulties in finding parking upon arrival and having to park far away. There were also mentions of the parking lot being crowded and not always accessible.
Despite these drawbacks, a few guests noted the convenience of having parking directly behind the hotel and the option of parking for free on nearby streets during weekends. Bicycle parking facilities were also highlighted positively.
Overall, while parking is available and generally secure, the high fees and limited spaces are significant points of concern for many guests.
Business
However, there are several noted shortcomings for those planning extended business stays or needing to work from their rooms. Many guests have pointed out the lack of dedicated workspaces and desks in the rooms, making it difficult to use laptops or conduct business efficiently. This makes the hotel less ideal for travelers who require a steady working environment. Moreover, some reviews mention maintenance issues, such as an inadequately maintained elevator and poor internet connectivity during peak hours.
The hotel’s value for money for business stays has also come into question with some feeling that the price-performance ratio doesn’t fit the needs of business travelers. Despite this, meeting facilities are available in the lobby area, although the environment may not always be conducive to business meetings.
In summary, the niu Square is a suitable choice for short business trips and offers modern amenities, but it may fall short for guests needing in-room work facilities and a quiet business environment.
Dog Friendly
No, Holiday Inn - the niu, Square Mannheim by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn - the niu, Square Mannheim by IHG.
Yes, Holiday Inn - the niu, Square Mannheim by IHG welcomes dogs.
Yes, parking facilities are available at Holiday Inn - the niu, Square Mannheim by IHG.
No, Holiday Inn - the niu, Square Mannheim by IHG doesn't have a gym.
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