Central Hotel

Mannheim 49.48181200, 8.47238700 , Kaiserring 26-28 (Show on Map)
5.9
Rated


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1 room2 guests 1 room, 2 guests
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Summary of reviewsCentral Hotel receives commendation for its prime location, which is praised for its proximity to the main train station, city center, key attractions and public transportation. This central positioning provides unparalleled convenience, making it ideal for both business and leisure travelers. Guests also appreciate the hotel's tranquil atmosphere at night, despite being in the heart of Mannheim.

The staff at Central Hotel are generally well-regarded, frequently described as friendly, helpful and accommodating. The smooth and efficient check-in process, facilitated by automated machines, adds to the positive guest experience. However, sporadic issues with staff availability have been noted by some visitors.

The cleanliness of the hotel presents a mixed picture. While many rooms are found to be clean with tidy bedding and spotless bathrooms, significant cleanliness issues are still reported. These include stained carpets, dust, mold and generally neglected common areas. Maintenance problems like non-functional remote controls and key card issues further detract from the overall experience.

The rooms at Central Hotel vary widely in terms of quality. Positive aspects include spaciousness, recent renovations and stylish furnishings in some rooms. Yet, older sections of the hotel reveal outdated furniture, broken fixtures and inconsistent temperature control. Noise from the street and train tracks can also impact the comfort of some guests.

The breakfast situation has caused disappointment among guests, as it is often unavailable despite being advertised. This inconsistency has led to frustration, particularly when directed to pricey nearby cafes. The WiFi service is another area needing improvement with many guests reporting weak or unstable connections.

Despite being located in a vibrant area with robust nightlife options, the resultant noise levels can be a problem for light sleepers. Nighttime disturbances from the street and neighboring rooms can detract from a peaceful stay.

Lastly, the beds receive generally favorable reviews for cleanliness and comfort, though some feedback highlights issues with saggy mattresses and noisy bed frames.

In summary, Central Hotel offers good value for money with its excellent location and friendly staff but could significantly enhance guest satisfaction by addressing issues related to cleanliness, maintenance and the availability of advertised amenities such as breakfast and reliable WiFi.
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Hotel near Nightlife Spots
Located in Mannheim, this hotel is on Kaiserring, a central area with good access to the city's amenities and nightlife.

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Dog Friendly Hotel

Cheap Hotel

Room Types
Economy Single Room This single room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 1 bed.

Standard Single Room This single room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 1 bed.

Superior Single Room This single room is comprised of a flat-screen TV with satellite channels and a private bathroom.

Standard Double Room This double room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 1 bed.

Superior Double Room This double room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 1 bed.

Standard Twin Room This twin room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 2 beds.

Guest Reviews
5.9
Rated
Location
Central Hotel boasts an excellent location highly praised by its guests. Situated just steps away from the main train station, it offers unparalleled convenience for travelers. The central location also ensures easy access to key attractions, such as the city center and the water tower, as well as public transportation options like trams. Many reviews highlight the hotel's optimal position for both business purposes, such as proximity to the SAP Arena and the Rosengarten congress center and leisure activities, including visiting shops and sights. Guests appreciate the convenience of being in the heart of Mannheim, where everything is accessible within a short walking distance, yet the hotel manages to maintain a peaceful atmosphere at night. Overall, the Central Hotel delivers good value for money with its prime location, making it an ideal choice for travelers looking for accessibility and affordability.

Breakfast
While staying at the Central Hotel, guests repeatedly note the unavailability of breakfast, despite it being mentioned on the hotel's website and promotional materials. Many reviews emphasize that breakfast is not offered, attributing this to ongoing renovations or, in some instances, to unspecified reasons. Some guests were directed to nearby cafés for breakfast; however, they found these options to be quite expensive. There were a few mentions of desirable breakfast experiences, highlighting fresh bread rolls and fruit as particularly enjoyable, but these seem to be outliers rather than the norm. Overall, guests express disappointment with the lack of breakfast provisioning and inconsistency with advertised services.

Rooms
Central Hotel provides guests with a range of room experiences, often characterized by their spaciousness. Many guests appreciated the cleanliness, noting that the rooms were tidy and comfortable, often large enough to accommodate two people easily. Recent renovations have modernized some rooms, enhancing their appeal with stylish furnishings and ample natural light. The generous size of the rooms and bathrooms often stands out positively.

However, the hotel's older sections present some challenges. A number of rooms are in need of renovation with outdated furniture, faulty equipment such as broken showers or lighting and issues like leaky windows and defective fixtures. The temperature control in some rooms has been problematic with reports of heating issues and the rooms feeling unacclimatized. Noise from the street and nearby train tracks also affected the stay quality for some guests.

While cleanliness was highly praised in many instances, there were also several remarks on inadequate cleaning standards with some rooms showing signs of neglect, such as dirty floors and stained toilets. Additional concerns included unpleasant odors—either from old smoke or artificial air fresheners—and occasional maintenance issues like non-functional remote controls and pesky key card problems.

Overall, while the location is excellent for those needing proximity to the central train station and for budget-conscious travelers seeking basic accommodations, improvements in room maintenance and cleanliness could significantly enhance guest satisfaction.

Beds
Central Hotel has received a mix of feedback regarding its beds, leaning toward the positive end. Numerous guests found the beds to be comfortable and clean with some describing them as very or pretty comfortable. The cleanliness of the beds was frequently praised with neat and well-maintained beddings noted by many reviewers.

However, there were recurring issues highlighted in some reviews. Several guests mentioned saggy mattresses and creaky bed frames, which impacted their comfort. A few found the beds too soft or described them as bumpy. Instances of uncleanliness, such as old and dented mattresses, hair on the beds and unchanged bed sheets, were pointed out as well.

While the bed sizing was appreciated and there were mentions of good mattresses, the overall quality seemed inconsistent. As a traveler seeking a good night's sleep, there's a good chance of finding a clean and comfortable bed at Central Hotel, but it's worth noting that experiences may vary.

Cleanliness
The Central Hotel has garnered mixed reviews regarding its cleanliness. Guests often found their rooms clean with tidy bed sheets and spotless uniforms ensuring a decent level of hygiene in some areas. The cleaning staff received praise for their efforts and some reviewers noted that their rooms were very clean and tidy upon arrival. The bathrooms, too, were frequently highlighted as clean.

However, many guests pointed out significant cleanliness issues throughout the hotel. Stained carpets were a recurring problem, contributing to an overall feeling of neglect. Dust, dirt, cobwebs and even mold were reported in various places, from rooms to common areas like hallways and staircases. Odors in the corridors and rooms were also a concern for several guests. Instances of old cleaning cloths left behind and insufficient mopping of the floors further detracted from the experience. Items such as dust and dead flies in the elevator lamps, as well as dirty windows and curtains, added to the perception of the hotel's outdated and run-down state.

In summary, while some guests found their accommodations acceptably clean and well-maintained, the general consensus indicated a need for significant improvements in the hotel's cleanliness and maintenance.

Staff
Central Hotel’s staff receive high praise for their friendliness and helpfulness, consistently being described as amicable and attentive. Guests frequently mention the friendliness of the receptionists and the overall flexibility and accommodation offered by the team. Many visitors appreciated the smooth and easy check-in process, which was facilitated by a machine, making it straightforward even when reception was not staffed.

However, there are intermittent concerns about the availability of staff, as several reviews note that the reception was often unoccupied or understaffed, leading to challenges in getting immediate assistance. Some guests mentioned the lack of immediate contact upon arrival, while others pointed out that the reception forgot to activate room cards on a few occasions.

Despite these issues, the general sentiment towards the staff remains positive with many guests recounting pleasant interactions and effective support when staff were present. The staff were also highlighted for their politeness, excellent service and their ability to quickly address issues when they arose.

Overall, the reviews reveal that while there are occasional gaps in reception availability, the staff's friendliness and helpfulness leave a lasting positive impression on guests.

Wi-Fi
Central Hotel has received mixed reviews regarding its WiFi services. While some guests mentioned the availability of fast WiFi, a significant number of reviews highlighted issues with internet connectivity. Common complaints included weak, unstable and non-functional WiFi in both rooms and public spaces. Multiple guests experienced frustration as the WiFi did not work with their devices and some found the internet connection to be completely unusable. There were also reports that the WiFi did not work with the TV in the rooms. Although one guest mentioned that the WiFi worked in their second room, overall impressions suggest that Central Hotel's WiFi service needs considerable improvement to meet guest expectations.

Nightlife
Central Hotel is ideally located for those seeking an active nightlife with a variety of bars, restaurants and nightclubs nearby. The convenience of late-night access to these venues makes it a desirable spot for party-goers. Guests have noted the proximity of a game hall and arcade, which adds to the vibrant atmosphere of the area.

However, this lively location comes with its drawbacks. The hotel is notably noisy at night with numerous reports of disturbances from neighboring rooms, corridors and the streets outside. Loud voices, door slamming and general nightlife noises have made it challenging for some guests to sleep, even with closed windows. The presence of heavy drinking, yelling and construction noise exacerbates the issue.

While the hotel may be suitable for those looking to enjoy the local party scene or need a brief stopover, light sleepers or those seeking a peaceful stay may find the noise level uncomfortable. The surrounding area's bustling nights are both a highlight and a drawback, depending on one's preference for nightlife activity.


No, Central Hotel doesn't have any pool.

No, a spa isn't available at Central Hotel.

Yes, Central Hotel welcomes dogs.

No, parking facilities aren't available at Central Hotel.

No, Central Hotel doesn't have a gym.

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