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Summary of reviewsKarri Forest Motel in Pemberton is highly regarded for its favorable and tranquil location, nestled among beautiful gardens and karri trees. This idyllic setting provides a peaceful retreat while offering easy access to the town center, local restaurants and attractions like the Gloucester Tree. The well-maintained grounds, lovely flowers and poolside courtyard further enhance the property's charm. Its slightly elevated position above the town center allows guests to enjoy the scenic forest surroundings and makes for a quiet, restful stay. The convenient parking right opposite the rooms adds to the practicality of the location.
The breakfast at Karri Forest Motel is considered good value for money, featuring a continental spread praised for being plentiful and conveniently priced. Some guests enjoyed the benefit of breakfast being delivered to their door or the option to dine in the garden. Although there were mixed feelings about the variety and punctuality, the overall sentiment highlights breakfast as a delightful and beneficial aspect of the stay.
The on-site restaurant at the motel is well-regarded for its excellent menu and room service. However, there were instances of the restaurant being closed, necessitating alternative dining options. Despite this, the motel's BBQ area offers a pleasant alternative for self-catering guests. When operational, the restaurant significantly enhances the overall stay, contributing to the convenience and comfort of the guests.
Guest reviews reveal a mixed experience with the rooms, although many emphasize their cleanliness, spaciousness and comfort. The quiet and peaceful atmosphere, along with amenities like private balconies, verandahs and kitchenettes, contributes to a pleasant stay. Some critiques point to outdated decor and maintenance issues, including old air conditioning systems and occasional cleanliness lapses. Nevertheless, the general sentiment remains positive with rooms described as adequate for a restful stay.
Cleanliness at Karri Forest Motel is generally praised with many guests finding the rooms, bathrooms and overall property well-maintained. The cleaning staff frequently receive commendations for their excellent work, maintaining a tidy and welcoming environment. Despite occasional issues like stained towels and dated facilities, the positive remarks about cleanliness significantly outweigh negatives.
The staff at Karri Forest Motel consistently receive high praise for their friendliness, helpfulness and professionalism. Guests frequently highlight the warm and welcoming reception staff, noting that the team, including the owner and manager, go out of their way to assist and provide local recommendations. This commitment to exceptional customer service greatly contributes to the guests' pleasant experiences.
Feedback on the free WiFi is varied with some guests appreciating its availability while others experience issues with slow speeds and unreliable connections. The WiFi service appears to need improvement to meet guest expectations consistently across all rooms.
The gym at the motel receives generally positive reviews for being well-equipped and meeting guest needs, despite a few mentions of it being non-functional at times. When available, the gym is considered a valuable amenity.
The pool area garners mixed feedback with many guests appreciating its cleanliness and pleasant garden view. Though some find it outdated or occasionally unavailable, the pool remains a useful and appreciated feature when operational.
Beds at Karri Forest Motel receive a range of feedback with many guests finding them comfortable, clean and cozy, contributing to a good night's sleep. Some guests, however, experience issues with old or too-soft mattresses, indicating a need for replacements. Despite these mixed reviews, the positive comments on bedding highlight a generally satisfactory sleep experience.
As a medium-priced, three-star establishment, Karri Forest Motel offers good value for money. Its traditional motel-style rooms are often described as comfortable and clean, maintaining a pleasant ambiance for a quiet and restful stay. While some find the bathrooms and furniture dated, the overall quality meets and often exceeds expectations for a three-star property. The outdoor pool and BBQ facilities, though occasionally noted for cleanliness issues, remain attractive features, especially for return visitors during warmer months.
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