St Giles Hotel Makati
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Summary of reviewsSt Giles Hotel Makati, strategically located in the bustling Poblacion area, offers guests a convenient stay with easy access to an array of dining, shopping and nightlife options. Its proximity to Makati Avenue ensures that essential services such as pharmacies and convenience stores are within quick reach, enhancing the overall convenience for travelers.
The breakfast experience at the hotel is generally well-regarded with guests appreciating the variety and quality of the offerings. The buffet, featuring freshly prepared eggs and a range of choices, receives commendations, though there is feedback suggesting the addition of more Western and vegetarian options to better cater to diverse tastes.
Guests praise the hotel’s spacious and comfortable rooms, emphasizing amenities like air conditioning, hot water and city views. Many found the beds to be comfortable, contributing to a relaxing stay. However, there are areas for improvement, including occasional cleanliness issues and the need for room renovations.
Cleanliness at St Giles Hotel Makati has been highlighted positively with many guests describing their rooms as clean and well-maintained. Nevertheless, some reviews indicate inconsistency with occasional reports of dusty surfaces and sightings of pests.
The hotel staff receives high accolades for their friendliness and helpfulness, significantly enhancing the guests' experience. The efficiency of the front desk and the attentive service throughout the hotel are frequently mentioned, creating a welcoming atmosphere.
The hotel's gym and rooftop pool are valued additions, providing guests with opportunities to stay active and unwind. The views from the rooftop pool are particularly appreciated, offering a scenic perspective of Makati. While the gym is considered adequate, some guests note the need for an upgrade and better maintenance.
Parking at the hotel presents some challenges due to limited space, but the staff's assistance helps mitigate this issue. The mixed reviews about parking suggest that while it is manageable, there is room for improvement.
Overall, St Giles Hotel Makati offers a well-positioned, comfortable stay with a friendly and professional staff that enhances the guest experience. Despite areas that require attention, such as room maintenance and breakfast variety, the hotel’s central location and amenities make it a convenient choice for travelers exploring Manila.
Categories
The breakfast experience at the hotel is generally well-regarded with guests appreciating the variety and quality of the offerings. The buffet, featuring freshly prepared eggs and a range of choices, receives commendations, though there is feedback suggesting the addition of more Western and vegetarian options to better cater to diverse tastes.
Guests praise the hotel’s spacious and comfortable rooms, emphasizing amenities like air conditioning, hot water and city views. Many found the beds to be comfortable, contributing to a relaxing stay. However, there are areas for improvement, including occasional cleanliness issues and the need for room renovations.
Cleanliness at St Giles Hotel Makati has been highlighted positively with many guests describing their rooms as clean and well-maintained. Nevertheless, some reviews indicate inconsistency with occasional reports of dusty surfaces and sightings of pests.
The hotel staff receives high accolades for their friendliness and helpfulness, significantly enhancing the guests' experience. The efficiency of the front desk and the attentive service throughout the hotel are frequently mentioned, creating a welcoming atmosphere.
The hotel's gym and rooftop pool are valued additions, providing guests with opportunities to stay active and unwind. The views from the rooftop pool are particularly appreciated, offering a scenic perspective of Makati. While the gym is considered adequate, some guests note the need for an upgrade and better maintenance.
Parking at the hotel presents some challenges due to limited space, but the staff's assistance helps mitigate this issue. The mixed reviews about parking suggest that while it is manageable, there is room for improvement.
Overall, St Giles Hotel Makati offers a well-positioned, comfortable stay with a friendly and professional staff that enhances the guest experience. Despite areas that require attention, such as room maintenance and breakfast variety, the hotel’s central location and amenities make it a convenient choice for travelers exploring Manila.
Hotel near Nightlife Spots
Located on Makati Avenue corner Kalayaan Avenue, this hotel is close to the vibrant nightlife of Makati. Its central location provides easy access to various entertainment options.
Business Hotel
St Giles Makati Hotel offers more than 1,150 square meters of meeting and event space. It has seven fully-equipped meeting rooms that can be customized and provides audio-visual and technical support.
Hotel with Gym
St Giles Hotel Makati includes a rooftop gym with city views.
3-Star Hotel
This hotel is known for its excellent location and friendly staff. It's often recommended for its affordability and convenient access to the Poblacion area in Makati. It provides top-notch service and is a popular choice for returning guests.
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Location of the pool: Outdoor pool
Is it a pool of special type?
Zero-edge pool
Opening hours: 07:00 - 19:00
Show more...Hotel with Parking
Cheap Hotel
Accessible Hotel
Hotel with Outdoor Pool
Guest Reviews
St Giles Hotel in Makati boasts an enviable location that has received numerous positive remarks from guests. Centrally situated in the bustling Poblacion area, the hotel offers convenient access to a variety of restaurants, cafés, shops and nightlife options. Guests appreciate the proximity to Makati Avenue, making it easy to explore the city's malls, pharmacies and even local attractions on foot. The location is not only ideal for dining and entertainment but also strategically placed near convenience stores, money changers and essential services such as pharmacies and the city center.
Safety and accessibility are highlighted as key benefits with many reviews noting the ease of catching a GrabCar or walking to nearby destinations. Despite the urban setting, rooms are reportedly quiet, providing a comfortable retreat amidst the city's vibrant backdrop. The friendly and accommodating staff further enhance the experience, making stays pleasant and hassle-free.
In addition to its prime location, the hotel's facilities, including a pool and gym, receive commendation. Guests find the overall price-performance ratio satisfactory with clean, spacious rooms that compare favorably to nearby alternatives. Overall, St Giles Hotel in Makati stands out as a well-positioned, convenient choice for travelers looking to explore Manila with ease.
St Giles Hotel Makati offers a breakfast experience that has garnered a mix of feedback from guests. Many have praised the wide variety of breakfast choices, highlighting that there is something for every traveler and the menu changes daily. The breakfast buffet often receives commendations for being ample, satisfying and featuring great food with attentive cooks preparing eggs fresh to order. Guests frequently mention the convenience of the breakfast room and the friendly, helpful staff, making the breakfast experience pleasant.
However, there are areas for improvement. Some guests find the options lacking variety and suggest the addition of more Western choices such as sausages, bacon and a wider selection of fruits. There are comments about the low availability of vegetarian options and some guests feel that the breakfast menu is repetitive and could use more innovation. While many find the breakfast good, others describe it as just average or not worth the price. There are also occasional remarks about logistical issues, such as having to wait too long for breakfast or booking discrepancies where only one breakfast is provided for two guests booked.
Overall, while St Giles Hotel Makati’s breakfast is generally well-received, especially in terms of variety and service, there is room for enhancement to better cater to diverse tastes and dietary needs.
St Giles Hotel Makati offers a mixed experience when it comes to its rooms. Many guests have praised the hotel for its spacious, clean and comfortable rooms, highlighting amenities like hot water, air conditioning and the availability of essentials like toothbrushes, cotton swabs and complimentary bottled water. Several reviewers also appreciated the scenic city views and the relaxing atmosphere at the rooftop pool.
On the positive side, the beds have been frequently mentioned as comfortable and the rooms, generally described as clean, come with useful amenities such as refrigerators and TV sets. Guests also noted the hotel's prime location, close to restaurants, bars and not far from the airport, adding extra convenience to their stay.
However, the hotel does have some areas for improvement. A few guests reported issues with cleanliness, citing instances of cockroaches, bad smells and outdated decor. Some rooms seemed poorly maintained with complaints about thin and old bedsheets, smelly pillows, holes in the carpet and hairs on the duvet. Furthermore, not all rooms met guests' expectations, especially in terms of size with several describing them as too small even for higher-tier bookings. Issues with room readiness and insufficient cleaning frequency were also noted.
Overall, while St Giles Hotel Makati offers a generally comfortable and well-located stay, attention to maintenance and cleanliness could greatly enhance the guest experience.
At St Giles Hotel Makati, the beds receive a mixed response from guests. A significant number of reviews highlight the comfort of the beds, describing them as comfortable, really comfortable and superb. The rooms themselves are often labeled as super comfortable, contributing positively to the guest experience. However, there are considerable critiques as well. Some guests find the beds very uncomfortable due to issues like springs from the mattress digging into the back, beds being too hard and worn-out mattresses. Other concerns include beds on wheels that tend to move and outdated bedding that could use an update to replace old, smelly linen and comforters. Pillow quality is a recurring issue with some finding the pillows too thin or uncomfortable and noting a lack of sufficient pillows for a better night's sleep. Although many guests appreciate the comfortable beds, the critiques suggest that there is room for improvement, particularly with bedding and pillow quality.
St Giles Hotel Makati offers a mixed experience when it comes to cleanliness. Many guests have found their rooms to be clean and well-maintained, describing the property as very clean, spotless and tidy. Positive reviews highlight it as a good value for money option with the staff being friendly and the location convenient.
However, some reviews indicate areas where the hotel could improve. Issues such as dusty rooms, musty smells and sightings of cockroaches have been mentioned. The cleanliness levels of some common areas, like hallways and bathrooms, have drawn criticism as well. Guests also noted old and smelly linens and the need for renovation across the property was a recurring theme.
In summary, while there are many positive aspects regarding cleanliness, there is a noticeable inconsistency that the management may want to address to enhance the overall guest experience.
The reviews for the staff at St Giles Hotel Makati paint a picture of a hotel where warmth and professionalism go hand in hand. Guests repeatedly emphasize the friendliness and helpfulness of the staff, from the reception to the restaurant and even the security guards. The courtesy and respect shown by the team contribute significantly to a pleasant stay with special mentions of individuals like Maria from housekeeping and Mr. Angel at the front desk for their outstanding service.
The efficiency of the front desk, helpfulness in arranging airport transfers and willingness to assist promptly with guest requests are common highlights. Guests appreciate the attentive service and the effort staff put into making them feel welcomed and comfortable throughout their stay. Even minor details like the cleanliness of the rooms and special touches from housekeeping are noted.
Overall, the staff's kindness, professionalism and consistent politeness make a strong positive impact, often being the highlight of many guests' experiences. However, there are occasional mentions of slow check-in and response times, but these are largely overshadowed by the overall exemplary service provided by the team.
The gym at St Giles Hotel Makati is generally viewed as an additional benefit by guests with the rooftop pool frequently mentioned in conjunction. While the fitness center is described as good, some reviews highlight that it could use an upgrade and point out that it closes relatively early at 7pm. Despite being on the smaller side, the gym facilities are considered adequate and well-maintained. Guests appreciate the scenic view of Makati from the sports room and the convenience of having both a swimming pool and a gym on the top floor, although there are remarks about the gym area needing better tidiness and that the photos online might not fully match the actual appearance of the gym.
St Giles Hotel Makati's swimming pool is often highlighted by guests for its relaxing atmosphere and scenic views. Located on the rooftop, the pool provides a breezy and comfortable ambiance, making it a pleasant spot to unwind. Guests appreciate the well-maintained condition of the pool and the ample number of loungers available. The panoramic views of the city, particularly from its vantage point on the 35th floor, are frequently mentioned as a significant advantage.
Despite its smaller size, the rooftop pool is lauded for its cleanliness and the stunning outlook over Makati and beyond. Additionally, the combination of the pool and the gym facilities is noted as one of the standout features of the hotel, offering a pleasant environment to both relax and stay fit. While some reviews mention that the pool area and fitness center could use better maintenance, the overall experience of the rooftop setting with its sweeping city views tends to leave a positive impression.
St Giles Hotel Makati offers limited parking options, especially for those with larger vehicles. There may be challenges due to the small and restricted parking areas. Guests have mentioned needing to leave a deposit for parking. Although the parking space is limited, some have found it acceptable and have been able to park just outside the hotel. The hotel staff, including parking guards and elevator operators, receive positive remarks. However, there are areas in need of renovation, including the parking elevators. For motorcycle owners, parking is not in an open area. Overall, while the parking situation may present some difficulties, there are satisfactory aspects mentioned by guests.
St Giles Hotel Makati provides a comfortable stay and is well-situated in the heart of Makati, making it a good choice for those seeking convenience in location. The hotel is rated as a standard three-star establishment with welcoming staff that add to the overall positive experience. Guests have noted that while the hotel shows signs of aging, particularly in the common and hallway areas and some rooms could benefit from refurbishment, it still maintains a level of comfort expected from a mid-range hotel. Although the restaurant did not meet all expectations, the breakfast offerings received praise for their tastiness. Overall, despite some dated furnishings and minor shortcomings, the hotel's central location and friendly staff make it worth a repeat visit.
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Location
Safety and accessibility are highlighted as key benefits with many reviews noting the ease of catching a GrabCar or walking to nearby destinations. Despite the urban setting, rooms are reportedly quiet, providing a comfortable retreat amidst the city's vibrant backdrop. The friendly and accommodating staff further enhance the experience, making stays pleasant and hassle-free.
In addition to its prime location, the hotel's facilities, including a pool and gym, receive commendation. Guests find the overall price-performance ratio satisfactory with clean, spacious rooms that compare favorably to nearby alternatives. Overall, St Giles Hotel in Makati stands out as a well-positioned, convenient choice for travelers looking to explore Manila with ease.
Breakfast
However, there are areas for improvement. Some guests find the options lacking variety and suggest the addition of more Western choices such as sausages, bacon and a wider selection of fruits. There are comments about the low availability of vegetarian options and some guests feel that the breakfast menu is repetitive and could use more innovation. While many find the breakfast good, others describe it as just average or not worth the price. There are also occasional remarks about logistical issues, such as having to wait too long for breakfast or booking discrepancies where only one breakfast is provided for two guests booked.
Overall, while St Giles Hotel Makati’s breakfast is generally well-received, especially in terms of variety and service, there is room for enhancement to better cater to diverse tastes and dietary needs.
Rooms
On the positive side, the beds have been frequently mentioned as comfortable and the rooms, generally described as clean, come with useful amenities such as refrigerators and TV sets. Guests also noted the hotel's prime location, close to restaurants, bars and not far from the airport, adding extra convenience to their stay.
However, the hotel does have some areas for improvement. A few guests reported issues with cleanliness, citing instances of cockroaches, bad smells and outdated decor. Some rooms seemed poorly maintained with complaints about thin and old bedsheets, smelly pillows, holes in the carpet and hairs on the duvet. Furthermore, not all rooms met guests' expectations, especially in terms of size with several describing them as too small even for higher-tier bookings. Issues with room readiness and insufficient cleaning frequency were also noted.
Overall, while St Giles Hotel Makati offers a generally comfortable and well-located stay, attention to maintenance and cleanliness could greatly enhance the guest experience.
Beds
Cleanliness
However, some reviews indicate areas where the hotel could improve. Issues such as dusty rooms, musty smells and sightings of cockroaches have been mentioned. The cleanliness levels of some common areas, like hallways and bathrooms, have drawn criticism as well. Guests also noted old and smelly linens and the need for renovation across the property was a recurring theme.
In summary, while there are many positive aspects regarding cleanliness, there is a noticeable inconsistency that the management may want to address to enhance the overall guest experience.
Staff
The efficiency of the front desk, helpfulness in arranging airport transfers and willingness to assist promptly with guest requests are common highlights. Guests appreciate the attentive service and the effort staff put into making them feel welcomed and comfortable throughout their stay. Even minor details like the cleanliness of the rooms and special touches from housekeeping are noted.
Overall, the staff's kindness, professionalism and consistent politeness make a strong positive impact, often being the highlight of many guests' experiences. However, there are occasional mentions of slow check-in and response times, but these are largely overshadowed by the overall exemplary service provided by the team.
Gym
Pool
Despite its smaller size, the rooftop pool is lauded for its cleanliness and the stunning outlook over Makati and beyond. Additionally, the combination of the pool and the gym facilities is noted as one of the standout features of the hotel, offering a pleasant environment to both relax and stay fit. While some reviews mention that the pool area and fitness center could use better maintenance, the overall experience of the rooftop setting with its sweeping city views tends to leave a positive impression.
Parking
3 Star
Yes, St Giles Hotel Makati has pool(s) that belong to one or more of the following categories: Outdoor Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at St Giles Hotel Makati.
No, St Giles Hotel Makati doesn't allow dogs.
Yes, parking facilities are available at St Giles Hotel Makati.
Yes, St Giles Hotel Makati has a gym.
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