Manila14.59116800,
121.06051100,
One Asian Development Bank Avenue(Show on Map)
8.2
Very Good
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Summary of reviewsThe Holiday Inn & Suites Manila Galleria by IHG is a popular choice for both leisure and business travelers, thanks to its strategic location in Ortigas, Manila. Guests appreciate the hotel's direct connection to Robinsons Galleria Mall and its proximity to other shopping destinations like SM Megamall, making it convenient for shopping and dining. The central location also provides easy access to transportation, which is beneficial for business travelers.
The hotel receives high praise for its breakfast buffet, which offers a wide variety of international dishes. Guests commend the excellent quality of the breakfast food and laud the friendly and helpful staff in the dining area. Cleanliness is another strong suit of the hotel, with efficient housekeeping services ensuring that rooms and facilities, including the pool, are well-maintained.
Ample and comfortable accommodations are another highlight, with spacious rooms that cater well to families. Guests appreciate the cleanliness, cozy ambiance, and modern renovations, alongside the comfort provided by the beds. The staff at the hotel stand out for their exceptional service, noted for their friendliness and attentiveness. The gym facilities, associated with a renowned fitness chain, are well-equipped and spacious, offering guests high-quality workout options.
Families find the hotel particularly accommodating, with child-friendly amenities such as indoor playgrounds and a direct connection to the adjacent mall. The hotel is praised for creating a memorable experience for family stays, often leading to repeat visits.
Additional perks include strong and fast WiFi, convenient free parking, and a pleasant pool area. While some occasional issues with furnishings, musty smells, and maintenance concerns are noted, these do not overshadow the generally positive sentiment toward the hotel's offerings.
Overall, Holiday Inn & Suites Manila Galleria by IHG is recognized as a well-rounded, four-star establishment offering comfort, value, and service excellence, making it recommendable for both local and international guests visiting Manila. Show more
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Categories
Hotel near Golf Courses
Offers accessibility to golf courses within Manila. The hotel features comfortable rooms and amenities suitable for a golf-centric visit.
Family Friendly Hotel
Offers suites suitable for families.
Business Hotel
Located in Ortigas Center, this hotel offers business facilities, including meeting rooms and a business center. Its convenient location and services make it suitable for business travelers.
Hotel for Yoga
This hotel includes a fitness center and offers yoga classes to guests. The availability of suites also allows for more space to do personal yoga routines. It supports a healthy lifestyle with its dining options and recreational facilities.
4-Star Hotel
Located in Ortigas Center, it provides well-equipped rooms and suites with a range of amenities. Its location provides convenient access to shopping, dining, and business establishments. Known for its family-friendly facilities and quality service.
Hotel with Children's Pool
This hotel is recognized as family-friendly and features a kid's pool. Its central location near the Ayala Center and Glorietta Mall offers convenience for families looking to combine swimming with shopping and entertainment.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Children's Pool Outdoor Pool
Hotel with Parking
Accessible Hotel
Hotel with Gym
Hotel with Outdoor Pool
Room Types
Standard RoomBed type and smoking preference cannot be guaranteed, as it will be allocated upon arrival based on availability. City view. Wireless internet. Satellite TV.
Professional chair and desk. Bathtub with complete amenities. Roll away bed available at a charge.
Kindly be advised that this property is only accepting guests undergoing mandatory quarantine. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival.
One-Bedroom SuiteThis carpeted 68sqm suite offers city views. It features a seating area for 2, mini bar and 32-inch LCD TV. The private bathroom features a rain shower, bath free toiletries and a hairdryer.
Spacious suite features a separate bedroom and receiving area.
Premium King RoomFitted with air conditioning and a king bed, this room has a seating area, a desk, and a flat-screen TV with cable channels. The private bathroom has free toiletries and a hairdryer.
Two-Bedroom SuiteFeaturing a spacious living and dining area, this 116sqm suite comes with two bedrooms equipped with a flat-screen cable TV, a safety deposit box, and a wardrobe. The unit also comes with a minibar and a private bathroom with rain shower, free toiletries, and a hairdryer.
One-Bedroom Suite Lounge AccessThis suite has an electric kettle and air conditioning.
This 75 square meter suite has city view and separate living room with full sofa. Wireless internet available. Satellite TV. Professional chair and desk. In room safe. Bathtub with complete bathroom amenities. Avail roll away bed at a charge.
Premium Room with Two King BedsThis double room features a sofa and cable TV. This 48 square meter room with city view has 2 queen size beds. Wireless internet available. Satellite TV. Professional chair and desk. In room safe. Bathtub with complete bathroom amenities. Avail roll away bed at a charge.
Premium King Room - Disability AccessThis double room has a minibar and air conditioning.
This is a 48 square meter city view room with queen size bed. Handrails in bathroom, bathtub with complete bathroom amenities. Wireless internet available. Satellite TV. Professional chair and desk. In room safe. Avail roll away bed at a charge.
Premium Queen Room with Two Queen BedsThe spacious air-conditioned double room offers a flat-screen TV with cable channels, a minibar, a wardrobe, a safe deposit box as well as city views. The unit offers 2 beds.
Standard Twin RoomThe spacious air-conditioned double room features a flat-screen TV with cable channels, a minibar, a wardrobe, a safe deposit box as well as city views. The unit has 2 beds.
Standard King RoomThe spacious air-conditioned double room features a flat-screen TV with cable channels, a minibar, a wardrobe, a safe deposit box as well as city views. The unit has 1 bed.
Premium King Room - Lounge AccessThe spacious air-conditioned double room features a flat-screen TV, a wardrobe, a safe deposit box, an electric kettle as well as city views. The unit has 1 bed.
Two-Bedroom Penthouse Suite with Lounge AccessProviding free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned suite provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit offers 2 beds.
Guest Reviews
8.2
Very Good
Location
Holiday Inn & Suites Manila Galleria by IHG stands out as a prime choice for travelers seeking convenience and easy access to shopping and dining experiences. Strategically situated in the heart of Manila's Ortigas area, the hotel boasts a direct connection to Robinsons Galleria Mall, allowing guests to effortlessly explore a variety of shops, eateries, and entertainment options without stepping outside. Its location is exceptionally favorable for those keen on shopping trips, as it is adjacent to multiple malls, including the renowned SM Megamall, which is just a short drive away. The hotel's proximity to grocery stores, department outlets, and cinemas ensures that all essential needs are within arm's reach. Additionally, the central positioning offers easy access to transportation, making it an ideal base for business travelers attending meetings or engaging in local attractions. Guests frequently commend the courteous and helpful staff, enhancing the accessibility and overall feel of the stay. This well-placed hotel combines comfort with practicality, providing a seamless experience for both leisure and business travelers.
Breakfast
The breakfast experience at Holiday Inn & Suites Manila Galleria by IHG garners impressive praise from its guests. Renowned for its breakfast buffet, the hotel offers a wide variety of food options, catering to a diverse range of palates, including international dishes such as Indian, Chinese, Korean, and Japanese flavors. Many guests appreciate the excellent and superb quality of the breakfast food, noting it to be one of the best they have experienced in hotels. The buffet is described as lavish, with a plethora of choices that leave many pleasantly overwhelmed. Moreover, the staff at the breakfast service receive commendations for their friendliness and helpfulness, enhancing the overall dining experience. While some feel the selection could improve, and others find certain offerings not to their taste, the general consensus highlights a superb breakfast experience marked by variety and quality.
Rooms
Holiday Inn & Suites Manila Galleria by IHG receives consistent praise for its room offerings. Guests frequently highlight the spacious nature of the rooms, describing them as generous and roomy, which is a particular advantage for families or those valuing extra space. Cleanliness appears to be a strong point, with rooms maintained impeccably by efficient and friendly housekeeping staff. Many reviews mention comfortable beds, providing a restful experience, and the overall room ambiance is described as clean, cozy, and homey. Some rooms have been recently renovated, adding a touch of modern comfort without losing the roominess characteristic of traditional hotels. While there are mentions of dated furnishings and occasional musty smells, the positive experiences of spaciousness, cleanliness, and comfort seem to prevail. The hotel staff also contribute to the positive guest experience, being described as pleasant and accommodating. Overall, the hotel offers a good price-to-comfort ratio, making it an appealing choice for travelers seeking large and comfortable accommodations.
Beds
The beds at Holiday Inn & Suites Manila Galleria by IHG receive consistent praise from guests for their comfort, making them a highlight of the stay. Many guests describe the beds as super comfortable, with several reviews mentioning the king-sized and large twin beds that offer ample space for relaxation. The spacious rooms complement the bed experience, adding to the overall comfort. Although a few guests noted issues with bedding, such as the occasional uncomfortable or itchy bed, these reviews are exceptions rather than the norm. Generally, the clean and comfortable beddings enhance the restful atmosphere, allowing guests to enjoy a peaceful night's sleep. The provision of comfy pillows and a quiet environment further contribute to a rejuvenating experience.
Cleanliness
The Holiday Inn & Suites Manila Galleria by IHG frequently impresses guests with its high standards of cleanliness. Visitors often highlight the efficient housekeeping service, which ensures rooms are clean and ready even during brief absences. The rooms are typically described as clean, spacious, and comfortable, contributing to a pleasant stay. Many reviews commend the spotless condition of both the hotel and its facilities, including the pool, which also maintains high cleanliness standards. Guests frequently express satisfaction with the affordability and comfort, noting an excellent price-to-comfort ratio.
Despite these positives, some concerns are occasionally mentioned. A few guests have encountered issues such as a persistent musty smell, outdated furniture, and the presence of dust, which detracts from the overall cleanliness. Other less frequent issues include dirty linens and minor maintenance challenges. Nonetheless, the courteous and attentive housekeeping staff are often praised for their professionalism, contributing significantly to the overall cleanliness and comfort of the hotel environment.
Staff
The Holiday Inn & Suites Manila Galleria by IHG shines with its exceptional staff, consistently praised for their friendliness, professionalism, and hospitality. From the front desk to the dining area, guests encounter a team that is warm, accommodating, and eager to ensure a comfortable stay. The staff, often described as incredibly polite, welcoming, and attentive, go above and beyond, whether it's helping with room bookings, addressing issues promptly, or simply making guests feel valued. Individual team members, such as Mackey and Minique, are highlighted for their outstanding service, reinforcing the hotel's reputation for impeccable customer service. With a commitment to making guests feel like royalty and ensuring all interactions are pleasant, the staff at this hotel contribute significantly to an atmosphere of warmth and inclusivity, creating a truly enjoyable experience for all visitors.
Wi-Fi
Guests at Holiday Inn & Suites Manila Galleria by IHG generally have a good experience with the hotel's WiFi service. Many visitors appreciate the free internet provided for IHG Rewards Club members, noting that it functions well throughout the premises. The WiFi is described as strong and fast, ensuring that most guests can connect without difficulty. Although there are occasional mentions of low internet speed in certain rooms, these instances do not detract significantly from the overall positive feedback regarding internet access.
Gym
Holiday Inn & Suites Manila Galleria by IHG offers a gym experience that stands out among hotel fitness facilities. Guests frequently commend the gym for being well-equipped and impressive, with an extensive range of equipment that meets more than just basic workout needs. The gym is associated with Anytime Fitness, providing state-of-the-art facilities that guests have described as the best they've encountered in a hotel. The fitness center is noted for being quite spacious, offering ample room for exercise without feeling cramped.
Access to Gold's Gym, a renowned fitness studio chain, is also available, adding to the variety and quality of fitness options provided to hotel guests. The facility is shared with the neighboring Crown Hotel, yet it remains a highlight for many visitors due to its exceptional range and quality of equipment.
However, some guests have pointed out issues with cleanliness and the absence of towels, suggesting there is room for improvement in these areas to enhance the overall experience. Despite these minor drawbacks, the gym facilities at the Holiday Inn & Suites Manila Galleria are largely appreciated for their comprehensive and premium quality, making them a standout feature of the hotel stay.
Pool
Holiday Inn & Suites Manila Galleria by IHG offers a pool facility that consistently receives praise for its cleanliness and overall pleasant atmosphere. Guests find it to be a refreshing spot, with many describing the pool as nice, great, and enjoyable. The size of the pool is generally appreciated, being large enough and not too deep, which makes it not overcrowded during most visits. The view from the pool, offering a cool perspective of the surrounding cityscape, adds a unique charm to the swimming experience. Despite being shared with a spa, which can attract families on weekends leading to higher occupancy, the pool area manages to maintain a welcoming environment supported by commendable service. However, some noted that the pool is old, with accessibility issues for strollers and individuals with disabilities, and few visitors found the water to be colder than expected. There are instances reported where the pool was closed, which can be a disappointment. Nevertheless, when operational, the pool at Holiday Inn & Suites Manila Galleria remains a valued amenity for guests.
Parking
Holiday Inn & Suites Manila Galleria offers guests the convenience of free parking, making it an appealing choice for travelers with vehicles. The parking facility provides ease of access to nearby offices, malls, and government agencies, enhancing the overall accessibility of the venue. Guests have appreciated the helpfulness of the parking staff, who are noted for assisting with priority parking when needed. The basement parking comes with in and out accessibility, offering a hassle-free experience. Additionally, its connection to the adjacent mall ensures that parking is seldom an issue for those visiting the hotel.
Family
Holiday Inn & Suites Manila Galleria by IHG offers a welcoming retreat for families, with an array of features specifically designed to cater to guests of all ages. Families appreciate the exceptionally spacious suites and family rooms that provide ample areas for relaxation and play. The hotel's strategic design places some rooms in quieter areas, ensuring a peaceful stay.
Parents and children alike delight in the hotel's child-friendly amenities, including two indoor playgrounds and a delightful playroom, perfect for keeping young ones entertained. The convenient connection to the adjacent mall adds an extra layer of ease for families, simplifying dining and shopping experiences without the need for extensive travel.
The accommodating and courteous staff receive repeated praise for their attention to personal requests and making celebratory occasions, like birthdays, extra special. Dining experiences are pleasant, with special commendations for the quality and service received at breakfast.
Families consistently express satisfaction with their stays, and the hotel's warm ambiance coupled with its excellent facilities creates a memorable experience that motivates many to return for subsequent visits. In essence, Holiday Inn & Suites Manila Galleria is positioned as a quintessential family-friendly destination, ensuring comfort and enjoyment for both parents and children during their stay.
4 Star
Holiday Inn & Suites Manila Galleria by IHG garners praise for its well-rounded offering, delivering a comfortable and convenient stay in the heart of Ortigas, Philippines. The hotel is noted for providing exceptional service, and the staff is particularly responsive, even during late hours, making it a solid choice for business travelers. With facilities that align well with its four-star status, guests can enjoy amenities such as a pool, gym, bar, and spa, enhancing their overall experience. Positioned as a great value for money, the hotel stands out for its central location combined with comfort, making it a highly recommended option for visitors to Manila. Despite some critiques regarding room provisions and shuttle service, the hotel maintains a reputation as an excellent base for both local and international guests, earning repeated visits from satisfied patrons.
Business
Holiday Inn & Suites Manila Galleria by IHG receives positive feedback from business travelers seeking value and convenience in the bustling Ortigas business district. It's ideally located just steps away from ADB, and is directly integrated with a shopping mall and food court, providing guests easy access to essential amenities and dining options. The staff is noted for being responsive and accommodating, enhancing the business travel experience. Although the hotel lacks a dedicated business center, it compensates with its prime location and good service tailored to business needs. The property is undergoing exterior upgrades, suggesting a commitment to enhancing its appeal. Overall, it stands out as a well-situated and cost-effective choice for professionals attending conferences or handling business in the area.
Yes, Holiday Inn & Suites Manila Galleria by IHG has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
No, a spa isn't available at Holiday Inn & Suites Manila Galleria by IHG.
No, Holiday Inn & Suites Manila Galleria by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn & Suites Manila Galleria by IHG.
Yes, Holiday Inn & Suites Manila Galleria by IHG has a gym.