InfoSummary of reviewsHotel Puuc enjoys widespread acclaim for its exceptional location and welcoming environment. Tucked close to the city center, just a few blocks from the main square and marketplace, guests appreciate the convenience of walking to local attractions and easy access to the Puuc route and nearby tourist sites like Uxmal and Mani. Despite its central location, the hotel maintains a quiet and pleasant atmosphere, ideal for a restful stay enhanced by a pleasant pool and garden area. This strategic location, combined with excellent facilities, ensures good value for money for travelers exploring the Mexican province.
The on-site restaurant is highly praised for its delicious and modern dishes, offering a cool and comfortable dining atmosphere. Although the limited hours and occasional evening unavailability can be a drawback, the restaurant remains a highlight for its tasteful offerings when operational.
Rooms at Hotel Puuc are described as simple yet comfortable and spacious, though somewhat outdated. Cleanliness is a standout with the tidy rooms, bathrooms and pool contributing to a pleasant experience. Functional amenities, large bathrooms and air-conditioned rooms with ample parking space add convenience. Overlooking rooms benefit from restful views of the pool and garden area. While there are occasional issues like loud air conditioning or cold shower water and an initial chlorine smell, the overall environment meets basic guest needs, ideal for budget-friendly short stays.
The staff at Hotel Puuc receive accolades for their friendly and attentive service. Guests commend the team's professionalism, hospitality and readiness to assist with the manager often highlighted for enhancing touring experiences by arranging knowledgeable guides. The receptionist is notably hospitable, ensuring a seamless stay for visitors.
The hotel's swimming pool is particularly celebrated for its size, cleanliness and serene ambiance within a well-maintained garden. This feature is a frequent highlight and a delightful spot for relaxation, despite minor issues like occasional litter and its distance from some rooms.
Parking at Hotel Puuc is another strong point with guests praising the ample, spacious and secure parking facilities. The availability of shaded and indoor parking further enhances convenience and safety for guests' vehicles, ensuring a stress-free experience.
However, feedback regarding the beds is mixed. While some guests find the bedding comfortable, others report issues with old, hard and worn-out mattresses, along with old pillows, leading to an uncomfortable sleeping experience.
Overall, Hotel Puuc stands out for its prime location, friendly staff, clean facilities, delightful pool and excellent parking, making it a valued choice for travelers despite minor areas needing improvement. Show more
