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Summary of reviewsSureStay by Best Western Guam Airport offers a strategic location that is highly valued by visitors, especially those requiring proximity to the airport for early flights. The hotel is advantageously positioned near essential amenities, including restaurants, shopping centers, and convenience stores, making it a practical choice for travelers looking for ease and accessibility in Guam's quieter area. Overall, guests appreciate the reasonable pricing, clean facilities, and the convenience offered by its location.
The accommodations at SureStay are regarded for their affordability and practicality. The rooms, while offering useful amenities like a private laundry room, garner mixed reviews concerning their condition. Positively, some guests find the room configurations ideal. However, certain areas for improvement, such as cleanliness issues, mold, and occasional non-functional bathrooms are noted. Despite these inconsistencies, upcoming renovations hint at potential enhancements that could improve the guest experience overall.
Feedback on cleanliness reveals that while guests appreciate the spacious rooms and relatively new furniture, the hotel encounters challenges in maintaining consistent cleaning standards. Positives include spaciousness and newness, but some issues such as dusty surfaces and inadequate bathroom cleanliness are mentioned. Additionally, the hotel has faced occasional water pressure and water pump problems, impacting the shower experience. Despite these drawbacks, the staff is generally well-regarded, and there's optimism about forthcoming improvements.
In summary, SureStay by Best Western Guam Airport excels in its location and offers rooms with practical amenities at a competitive price. While some cleaning and maintenance issues exist, the expected renovations promise an enhanced stay in the future.
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