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Summary of reviewsThe ibis Manaus Aeroporto is praised for its strategic location near the Manaus International Airport, making it an optimal choice for transit travelers and business trips. This convenience, paired with efficient check-in and check-out processes and friendly staff, significantly enhances the practicality for guests in transit.
Guests find the breakfast service to be satisfactory with a good variety of options starting as early as 4:00 or 5:00 AM, which is particularly beneficial for early travelers. While some minor issues such as occasional item availability or extra charges were noted, the overall sentiment towards breakfast remains positive. The dinner service also receives mixed reviews but leans towards favorable for its convenience and quality, despite some complaints about limited menu options and high prices.
Rooms at the hotel are generally clean and functional, though some guests find them small with occasional issues like inadequate temperature control and a musty smell. The cleanliness of the rooms receives mixed feedback with some guests reporting maintenance issues and unpleasant odors. However, the proximity to the airport and consistent service quality across Ibis hotels make it a practical choice for short stays.
The staff are frequently commended for their friendliness and attentiveness, contributing to a welcoming atmosphere. Smooth and efficient check-in/check-out processes further enhance the guest experience, although there are occasional reports of slow service.
The WiFi service performs well overall with most guests finding it stable and fast. However, there are occasional connectivity issues. Parking is praised for being free and conveniently located, although better signage and addressing leaks could improve the experience.
The beds are generally comfortable, although there are some complaints about thin sheets and blankets, which can lead to colder nights.
Overall, ibis Manaus Aeroporto is a practical and convenient choice for travelers needing a short stay near the airport. While the rooms could benefit from some improvements in maintenance and amenities, the hotel's strategic location and efficient service make it a reliable option for transit and business travelers. The accessibility features and the friendliness of the staff add to its appeal, although there is room for enhancement to better cater to all guest needs. Show more
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Hotel Taking Steps Towards Sustainability
This hotel reinvests at least 10% of its profits in community and sustainability initiatives. It utilizes at least 80% LED lighting, provides biodegradable coffee stirrers and drinking straws, and has comprehensive food waste and recycling policies. The hotel also features double-glazed windows, a vegetable garden, and supports local culture, ecosystems, and community-based tourism through partnerships.
Dog Friendly Hotel
Travelmyth lists this hotel as dog friendly, suggesting it meets basic requirements for accommodating pets.
Hotel with Parking
Located conveniently near the airport, this hotel provides free private parking. This is ideal for travelers needing secure parking close to the airport.
Accessible Hotel
This hotel offers comprehensive accessibility features, including wheelchair accessibility and accessible parking. It provides visual aids such as tactile signs and braille, as well as auditory guidance. Accessible bathrooms with features like a lower sink, grab bars, and an emergency cord are available.
Hotel with Gym
This hotel is tagged as having gym facilities.
3-Star Hotel
Situated near the Manaus airport, this hotel offers convenient accommodation for travelers. It provides standard amenities and easy access to the airport, making it ideal for short stays and layovers.
Room Types
Standard Double RoomThe double room provides air conditioning, a minibar, as well as a private bathroom featuring a walk-in shower and a hairdryer. This double room features a wardrobe, parquet floors, a flat-screen TV with cable channels and a quiet street view. The unit offers 1 bed.
Double Room with Extra Bed for kidsThis air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Standard Twin RoomThis air-conditioned twin room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Guest Reviews
7.8
Good
Location
Situated conveniently near Manaus International Airport, ibis Manaus Aeroporto is highly regarded for its strategic location, making it an optimal choice for transit travelers and business trips alike. The hotel's close proximity, just a short taxi ride away, offers significant ease for those catching early morning or late-night flights, allowing a restful stay without the stress of long commutes. Guests repeatedly applaud the convenience of being able to quickly access the airport, especially important in a city where many flights operate in the early hours.
The location also garners favorable opinions from travelers needing a place for a quick, comfortable overnight stay. Despite its primary appeal for those in transit, the hotel manages to maintain standard amenities and cleanliness, ensuring a consistent and predictable quality of service that Ibis is known for.
In addition to the convenience for flyers, the hotel is reasonably close to other attractions and practical necessities, providing a broader appeal beyond merely its airport proximity. The ease of check-in and check-out processes, coupled with friendly and efficient staff service, further enhances the practicality for guests in transit.
Overall, the location of ibis Manaus Aeroporto stands out as its most compelling feature, ensuring it remains an excellent and dependable choice for both pre-travel resting and post-arrival stays, perfectly meeting the needs of those looking for practicality and convenience.
Breakfast
At ibis Manaus Aeroporto, breakfast seems to leave a generally positive impression on guests. Many emphasize the good quality and diverse range of options available with some even describing it as excellent, delicious or wonderful. The breakfast service is praised for being particularly convenient for early travelers, starting as early as 4:00 AM or 5:00 AM, which is a notable perk for those with early flights.
However, some reviews mention occasional issues like a lack of variety or items being unavailable or cold at times. There were also complaints about extra charges for breakfast, which were not initially expected by some guests. Despite these minor downsides, the overall sentiment highlights a satisfying breakfast experience with more than enough options to cater to various tastes.
In addition, the supportive and friendly service further enhances the breakfast experience, making it a delightful start to the day for many visitors. The hotel's commitment to early service and providing a hearty breakfast seems especially appreciated by those needing a reliable and tasty meal before continuing their travels.
Dinner
The restaurant at ibis Manaus Aeroporto receives mixed reviews, though it leans positively in some areas. Guests appreciate its practicality and convenience, noting that it offers good food and a varied dinner buffet with some describing both lunch and dinner as delicious and of good quality. The staff service at the restaurant also receives commendations for being excellent.
However, there are areas for improvement. Some reviews criticize the limited and damp atmosphere of the restaurant, suggesting the service could be better and mentioning that the food quality has decreased over time. There are also complaints about the high prices and the limited options available on the à la carte menu for both lunch and dinner. Despite these criticisms, the restaurant remains a convenient option for hotel guests, particularly for those seeking a straightforward dining experience. Overall, while not every diner leaves fully satisfied, many find the restaurant to be a decent choice for meals during their stay.
Rooms
Ibis Manaus Aeroporto offers rooms that are generally clean and functional, adhering to the standard of basic accommodations typical of the Ibis brand. While some guests appreciated the contemporary design and found the rooms cozy and comfortable, the predominant sentiment was that the room size is quite small. There were multiple comments about the rooms being very cold with temperature control being an issue. The cleanliness received mixed reviews; many found their rooms clean and organized, yet others reported instances of dirt, a musty smell and even mold.
Guests noted the lack of some amenities, such as blankets and adequate toiletries, requiring them to request additional items from the staff. Despite the predictable quality often associated with Ibis, the actual conditions varied, leading to occasional disappointment, especially when the online photos did not match the real setup. Noise from the nearby avenue was a concern as well.
The shower facilities were praised for being good and capable of warming up efficiently. However, issues like shower doors not closing properly and mini-fridges being turned off were mentioned. The presence of high humidity levels in the rooms contributed to the musty odor and some guests experienced discomfort due to dampness.
In terms of location, the hotel's proximity to the airport is a significant advantage for travelers needing a short stay, although the value for money considering the high price was questioned by some. Overall, while the accommodations are suitable for a brief stay, improvements in room maintenance and amenities could enhance the guest experience.
Beds
The beds at ibis Manaus Aeroporto receive mixed reviews from guests with the predominant sentiment leaning towards comfort. Many guests highlight that the beds are comfortable, mentioning comfortable mattresses and good-quality pillows. Descriptions such as clean bedding and adequate comfort are fairly common. However, there are notable mentions of thin sheets and blankets, which some guests found insufficient, leading to colder nights and less comfort. Issues such as a lack of bedside tables, wet bed covers and uncomfortable pillows are pointed out as negatives. Overall, cleanliness and basic comfort seem consistent, but some aspects like sheet thickness and pillow quality may need improvement.
Cleanliness
Cleanliness at ibis Manaus Aeroporto receives mixed feedback from guests. Many highlight the hotel's clean and comfortable environment, mentioning clean rooms and bedding, functional amenities and an overall good standard of cleanliness typical of Ibis hotels. The hotel's proximity to the airport adds a layer of convenience, especially praised by those needing easy access.
However, some reviews point to areas needing improvement. Recurring issues include dirty and musty bathrooms, mold and dust in corners. Some guests experienced significant maintenance problems like leaky showers and stained towels and there were mentions of an unpleasant odor in rooms and public areas of the hotel. The cleanliness of communal spaces like the reception and restaurant also received criticism from several reviewers.
In summary, while many guests find the cleanliness satisfactory and commendable, there are consistent complaints about maintenance and deeper cleaning needs, indicating room for improvement in this area.
Staff
The staff at ibis Manaus Aeroporto generally receive high praise for their friendliness and attentiveness, making guests feel welcome and well-cared for. Many reviewers noted that the employees are helpful and polite with several mentioning that staff members speak English well, which is a valuable asset for international travelers. The check-in and check-out process is often described as smooth and efficient, contributing to a hassle-free start and end to the stay.
Reception staff, in particular, are frequently commended for their quality service and professional demeanor, although a few guests experienced slow or indifferent service at times. Some discrepancies in service were reported, but these issues were typically resolved satisfactorily. Housekeeping also earned positive remarks for maintaining clean rooms.
However, not all experiences were perfect. Some guests encountered delays at reception and a lack of engagement from restaurant personnel, which detracted from the overall experience. Despite these occasional lapses, the general consensus is that the staff's kindness, attentiveness and courteous approach significantly enhance the stay at ibis Manaus Aeroporto.
Wi-Fi
The WiFi at ibis Manaus Aeroporto generally performs well with many guests noting that it is good, stable and fast. There is broad coverage throughout the hotel and when functioning, the internet connection is mostly reliable. However, there are occasional issues with fluctuation and stability, including interruptions and difficulties connecting to some devices. Some guests also experienced challenges with WiFi not working at all or employees being unable to assist with technical problems. Despite these occasional setbacks, the overall feedback suggests that the hotel provides a functional WiFi service suitable for most travelers' needs.
Parking
The parking situation at ibis Manaus Aeroporto is largely praised for being free and conveniently located close to the airport and Ponta Negra. It's particularly advantageous for travelers, especially those on work trips. However, some areas could benefit from improvements, such as better signage and addressing leaks. The absence of a shuttle bus to the airport is noted, which might be a consideration for those relying on additional transport services. Overall, the parking facility provides essential convenience for guests.
3 Star
ibis Manaus Aeroporto is praised for its very clean facilities and practical setup, offering good value for travelers due to its strategic proximity to the airport. Guests find it comfortable, noting the great value for money despite some concerns about service quality and cleanliness. The hotel provides basic three-star amenities and maintains a standard of excellence in cleanliness for the bathroom areas. However, several reviews indicate that the rooms might not always meet the same standard with mentions of dampness, unsatisfactory cleanliness and occasional unpleasant smells.
Some guests feel the hotel is expensive for a three-star rating and express disappointment with the thin sheets and poor-quality pillows provided. The breakfast receives mixed feedback, described as weak by some. While the location is convenient for airport access, it's noted that the hotel may not be the best option for those wishing to explore Manaus in-depth. Overall, ibis Manaus Aeroporto is a functional and practical choice for short stays and transit purposes.
Accessible
Ibis Manaus Aeroporto has received feedback highlighting both its strengths and areas for improvement in terms of accessibility for guests with disabilities. The hotel is praised for its clean and organized environment, consistently delivering well-maintained rooms. Guests have noted that there are accessible rooms available, indicating some effort to cater to handicapped guests. However, the lack of an elevator and limited overall accessibility can pose challenges. Additionally, criticisms have been made regarding the absence of a day-use system and the lack of discounts for extended stays. The local infrastructure includes nearby restaurants, providing convenient dining options outside the hotel. The staff's responsiveness to specific accessibility needs and issues might benefit from enhancement to ensure a more inclusive experience for all visitors.
No, ibis Manaus Aeroporto doesn't have any pool.
No, a spa isn't available at ibis Manaus Aeroporto.
Yes, ibis Manaus Aeroporto welcomes dogs.
Yes, parking facilities are available at ibis Manaus Aeroporto.