Tropical Executive Hotel
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Summary of reviewsTropical Executive Hotel provides a predominantly positive experience for its guests, highlighted by its extraordinary location, comfortable accommodations and stunning views. Nestled on the picturesque Ponta Negra beach and the banks of the Rio Negro, the hotel's setting offers guests breathtaking scenery and a peaceful retreat from the bustling city center, despite being slightly inconvenient for those needing frequent access to downtown Manaus. The close proximity to the airport and Ponta Negra square, along with the beautiful infinity pool and expansive room vistas, add to its appeal.
Guests often praise the breakfast for its variety and delicious regional specialties, though the inconvenience of traveling off-site for breakfast and occasional organizational problems detract from the experience. Dinner is generally well-received for its tasty cuisine and generous portions, although there are frequent complaints about the limited menu, high prices and slow service which can mar an otherwise pleasant dining experience.
The rooms are a major highlight, valued for their spaciousness, cleanliness, comfort and particularly the stunning balcony views of the Rio Negro. While some guests noted minor maintenance issues like outdated furniture or plumbing concerns, most agree that the rooms offer good value and a relaxing stay.
Cleanliness receives mixed reviews. Many guests laud the spotless rooms and facilities, but others highlight areas needing improvement, such as dusty corners and mold in bathrooms. Similarly, staff interactions vary with many guests commending the friendliness and helpfulness of the staff, particularly at the reception. Conversely, some noted instances of unprofessional behavior and slow service.
While the free Wi-Fi is a convenient amenity, it suffers from intermittent connectivity issues that can be frustrating for guests. The pool area is frequently praised for its breathtaking views and relaxing ambiance despite some maintenance issues and occasional overcrowding.
Parking services receive a mix of feedback with some guests appreciating the valet service and sufficient parking spots, while others report challenges with disorganization and limited access. Beds are typically praised for their comfort and cleanliness, although some guests have minor complaints about pillows and linens.
Tropical Executive Hotel also caters to business travelers with decent facilities for meetings and work-related stays. However, inconsistent Wi-Fi can be a drawback for those needing reliable internet access.
In summary, Tropical Executive Hotel offers a blend of comfort, natural beauty and convenient amenities, making it a well-regarded choice for both leisure and business travelers, though room for improvement in specific areas is evident.
Categories
Guests often praise the breakfast for its variety and delicious regional specialties, though the inconvenience of traveling off-site for breakfast and occasional organizational problems detract from the experience. Dinner is generally well-received for its tasty cuisine and generous portions, although there are frequent complaints about the limited menu, high prices and slow service which can mar an otherwise pleasant dining experience.
The rooms are a major highlight, valued for their spaciousness, cleanliness, comfort and particularly the stunning balcony views of the Rio Negro. While some guests noted minor maintenance issues like outdated furniture or plumbing concerns, most agree that the rooms offer good value and a relaxing stay.
Cleanliness receives mixed reviews. Many guests laud the spotless rooms and facilities, but others highlight areas needing improvement, such as dusty corners and mold in bathrooms. Similarly, staff interactions vary with many guests commending the friendliness and helpfulness of the staff, particularly at the reception. Conversely, some noted instances of unprofessional behavior and slow service.
While the free Wi-Fi is a convenient amenity, it suffers from intermittent connectivity issues that can be frustrating for guests. The pool area is frequently praised for its breathtaking views and relaxing ambiance despite some maintenance issues and occasional overcrowding.
Parking services receive a mix of feedback with some guests appreciating the valet service and sufficient parking spots, while others report challenges with disorganization and limited access. Beds are typically praised for their comfort and cleanliness, although some guests have minor complaints about pillows and linens.
Tropical Executive Hotel also caters to business travelers with decent facilities for meetings and work-related stays. However, inconsistent Wi-Fi can be a drawback for those needing reliable internet access.
In summary, Tropical Executive Hotel offers a blend of comfort, natural beauty and convenient amenities, making it a well-regarded choice for both leisure and business travelers, though room for improvement in specific areas is evident.
Hotel for Honeymoon
Located on the banks of the Rio Negro, this hotel offers comfortable accommodations with beautiful river views. It features a pool and dining options, providing a relaxing setting for couples. Its proximity to Manaus allows for easy access to city attractions.
Dog Friendly Hotel
Tropical Executive Hotel is a pet-friendly hotel that offers great views and a comfortable experience. It is located near natural attractions, making it a great choice for guests who want to explore the area with their pets. The hotel has a convenient location with easy access to the airport.
Romantic Hotel
Located near Ponta Negra beach, this hotel offers a relaxing atmosphere with beautiful views. The proximity to the beach and other attractions makes it a convenient and romantic choice for couples.
Business Hotel
The Tropical Executive Hotel provides essential facilities for business travelers. It combines comfort with the necessary amenities for a functional business trip.
Hotel with Outdoor Pool
This hotel in Manaus features an outdoor swimming pool, a restaurant, a bar, and a garden. It offers an infinity pool with a great view on the Amazon river. The hotel is located near Ponta Negra Beach.
Hotel Taking Steps Towards Sustainability
Hotel with Swimming Pool
Outdoor Pool
Hotel with Free Wi-Fi
Hotel with Parking
Guest Reviews
The Tropical Executive Hotel boasts an exceptional location that consistently receives praise from guests. Situated on the picturesque Ponta Negra beach and the banks of the Rio Negro, the hotel offers stunning views and easy access to serene natural landscapes. Many reviews highlight the hotel’s perfect setting for those looking to enjoy tranquility away from the bustling city center, though it is noted that it might not be convenient for those needing frequent access to downtown Manaus.
The hotel features close proximity to the airport and Ponta Negra square, allowing guests to explore the nearby boardwalk, lively beach areas and local attractions with ease. Guests frequently mention the beautiful surroundings and the stunning river views that make their stay particularly memorable. The infinity pool and the expansive vista from the rooms are often highlighted as standout features of the property.
On the downside, some reviews mention that the hotel is located in an area undergoing construction, which can affect the overall ambiance. However, for travelers prioritizing natural beauty, scenic sunsets and a peaceful retreat by the river, Tropical Executive Hotel remains a highly recommended choice in Manaus, offering a blend of comfort and breathtaking scenery.
The breakfast experience at Tropical Executive Hotel offers a mix of impressions from guests. On the positive side, many describe the breakfast as varied, delicious and very complete, including regional specialties and local fruits. Guests often appreciate the extensive selection and well-served buffet with some highlighting excellent room service as well. The views from the breakfast area, especially overlooking the pool and Rio Negro, add to the appeal.
However, there are recurring criticisms that cannot be overlooked. One significant issue mentioned frequently is that breakfast is not served on-site, requiring a trip to an affiliated location 2-4 kilometers away, although transportation is provided. This inconvenience detracts from the seamless experience expected from a 4-star hotel. Additionally, a sizeable number of reviews describe the breakfast as weak, lacking variety and occasionally disorganized. Some guests note delays in service, a shortage of utensils and inconsistent availability of certain breakfast items like fruits, bread and regional dishes.
Overall, while there are many who find the breakfast sumptuous and satisfying, there is a notable proportion of guests who believe there is room for improvement, particularly in terms of on-site service and variety.
The Tropical Executive Hotel has a mixed dining experience according to guest reviews. On the positive side, many guests found the food to be tasty and exceptional, praising the restaurant for its good cuisine, large portions and delicious options at reasonable prices. Several reviews highlighted the fantastic dining service and the convenience of having a quality restaurant on-site.
However, there were numerous criticisms that couldn't be overlooked. Many guests found the dinner menu limited and the food slightly overpriced for what was offered. The service was commonly described as slow with long waits for orders and inattentive staff. Some reviewers mentioned that the restaurant staff could be rude and unprofessional and that kitchen issues like running out of items or incorrect orders were problematic.
Room service also received poor marks for being slow and highly priced with several guests noting that the food quality left much to be desired. Many were disappointed by the lack of nearby dining options, which sometimes forced them to drive to the faraway city center for meals.
In summary, while the food quality and dining service at Tropical Executive Hotel have their high points, the limited menu, high prices and sluggish service detract from the overall experience.
The rooms at the Tropical Executive Hotel generally receive positive remarks for their spaciousness, cleanliness and comfort. Many reviews highlight the stunning views from the rooms, especially those overlooking the Rio Negro. Guests appreciate the large size of the rooms, comfortable beds and effective air conditioning. Balconies are also a nice touch, providing fantastic sunset and river views.
While rooms are described as clean and well-maintained, a few reviews mention outdated furniture and some instances of poor maintenance, including musty smells, old linens and occasional plumbing issues. Bathrooms appear to need some renovations with reports of leaking faucets, faulty toilets and some mold.
Despite some minor drawbacks, guests find the rooms to be a good value for both short and long stays, noting that the positives outweigh the negatives. Overall, the spaciousness, good room service and beautiful views make the stay worthwhile for many travelers.
Tropical Executive Hotel receives high marks for its beds, making it a destination for those who value comfort during their stay. Guests frequently praise the beds for their comfort with many describing them as cozy, soft and equipped with quality mattresses. The rooms often feature king-size and queen-size beds, providing ample space and a good night's sleep.
Cleanliness is also noted with guests appreciating clean sheets and fresh bedding. The large and spacious nature of the beds further enhances the overall sense of comfort. However, not all reviews are glowing; some guests have mentioned issues with the firmness and quality of pillows, while others have noted occasional problems with bed linens and mattresses.
Despite a few minor criticisms, the general consensus is that the beds at Tropical Executive Hotel are comfortable and conducive to restful sleep. The combination of comfortable bedding, ample space and cleanliness makes the beds a highlight of the hotel experience.
Tropical Executive Hotel offers an experience that guests have varied opinions on in terms of cleanliness. Many reviewers praised the overall cleanliness of the rooms, describing them as clean, cozy and comfortable. There were positive mentions of spotless facilities, very good cleanliness, clean environments and impeccable room cleaning. The clean bed linen and fresh towels also received favorable comments.
However, cleanliness issues were frequently noted with some guests stating that certain rooms had not been cleaned properly with dusty corners and dirty windows. Common areas like the elevators and the pool required better maintenance and some parts of the hotel showed signs of wear and tear, such as old towels, mold in the shower and unclean bathrooms. The presence of background music in the pool area was a nice touch, but it did not compensate for the dirty pool and untidy poolside conditions.
The hotel’s exterior was seen as clean and it is situated in a clean and good location. Despite this, the interior often felt run-down and in need of renovations. Overall, while some guests found the level of cleanliness to be very high, including spotlessly clean rooms and facilities, others felt that the establishment requires significant improvements in housekeeping and maintenance to meet higher standards.
Tropical Executive Hotel has a mix of reviews when it comes to the performance and demeanor of its staff. On the positive side, numerous guests have highlighted the friendliness, helpfulness and politeness of the staff. Special mentions were made for team members such as Michelle and Kathleen at the reception, who are noted for their exceptional service. Juliana and Francisco from the maintenance team also received commendations for their efforts.
The staff's ability to speak English and their general attentiveness have been well appreciated by guests, particularly in the reception and restaurant areas. The breakfast service was positively highlighted and Gabriel Alves was singled out for his courteous service. The overall demeanor of the staff, described as very friendly, kind, cordial and accommodating, adds to the welcoming atmosphere of the hotel.
However, the reviews also indicate some areas needing improvement. Several guests encountered unprofessional behavior, citing instances of rude, unhelpful and inattentive staff. Issues such as slow check-ins, unpreparedness, disorganization and a general lack of training were frequently mentioned. The inconsistency in service quality across different departments suggested that while some staff members excelled, others fell short in delivering satisfactory experiences.
Customer service in the reception, restaurant and booking areas could benefit from enhancements, as there were reports of delayed actions, disregard for guest concerns and a lack of proactivity in problem-solving. Despite these criticisms, many guests still found the overall experience at the Tropical Executive Hotel to be positive, thanks to the efforts of the more attentive and helpful staff members.
Guests have had mixed experiences with the Wi-Fi at the Tropical Executive Hotel. While some visitors noted that the Wi-Fi was good with fast speed and worked fine, others reported significant issues. A number of reviews mentioned that the internet connection was weak or not working at all with some guests unable to connect to the Wi-Fi service during their stay. Intermittent connectivity issues were also a common complaint with Wi-Fi often dropping or failing. Additionally, problems with Wi-Fi appeared to impact TV reception, further contributing to a less satisfactory experience for some guests. Positive remarks highlighted the availability of free Wi-Fi and noted instances where the service worked well. However, the general sentiment suggests that the Wi-Fi at Tropical Executive Hotel could benefit from improvements to ensure consistent and reliable internet access throughout the property.
The pool at the Tropical Executive Hotel receives significant praise from guests with many highlighting its breathtaking views, particularly of the Rio Negro and spectacular sunsets. The infinity pool, in particular, is described as enchanting and noteworthy, offering a scenic and relaxing environment. The pool area is consistently noted as a key feature of the hotel, often described as beautiful, spacious and well-maintained with clean water.
However, there are mentions of the need for maintenance and updates. Some guests noted issues like broken tiles, loungers and umbrellas, as well as the necessity for more frequent cleaning and general upkeep. There are also concerns about overcrowding and insufficient sunbeds and parasols for all guests. Despite these issues, the pool overall receives high marks for its visual appeal and the pleasant ambiance it provides.
The presence of a bar service near the pool and a well-maintained pool area further enhances the guest experience, although some reviews suggest that the service can be improved. For those seeking a visually stunning and relaxing pool experience, particularly with remarkable views, the Tropical Executive Hotel's pool is a standout feature, despite a few areas needing attention.
When it comes to parking at Tropical Executive Hotel, guests have mixed experiences. Many appreciate the valet service and note the availability of free parking as well as sufficient spots for guests. There are mentions of a good parking area and commendations for the valet parking service, described by some as excellent. However, the positive remarks are tempered by several concerns.
Common issues include difficulties with parking due to a narrow street congested with parked cars and an often full parking lot. Some guests mentioned challenges due to the disorganization and a complete lack of directing staff. The access roadway was sometimes blocked by vehicles, causing additional frustration. Several guests felt uneasy about leaving their keys with the valet and there were complaints about an expensive and unreasonable parking system, partially due to staff shortages.
Improvements in the parking system and better access management would greatly enhance the overall experience for guests. Despite the positives, these issues highlight the need for the hotel to streamline and enhance its parking amenities.
Tropical Executive Hotel offers a mix of experiences for business travelers. With facilities designed for work-related stays, the hotel maintains a reputation as a decent and comfortable option for business trips. Located conveniently for professional meetings, it provides good value for those traveling for work. The hotel features well-maintained business facilities and amenities that cater to the needs of business guests. Attentive and friendly staff at the checkpoints contribute to a welcoming atmosphere, although experiences with reception can vary.
Conference rooms and meeting spaces are available, making it suitable for business events and meetings. However, some issues have been reported regarding the WiFi, which does not always perform reliably for online work. Additionally, construction noise has been noted as a potential disturbance for some guests.
While the hotel infrastructure is generally seen as satisfactory, there are mentions of a need for minor repairs and an expansion of the business area. Overall, Tropical Executive Hotel stands out as a business-friendly establishment with a great location, although improvements in certain areas could enhance the experience further for business travelers.
The outdoor pool at Tropical Executive Hotel receives high praise from guests, who consistently highlight its beauty and cleanliness. The infinity edge pool is particularly charming, offering breathtaking views of the Rio Negro and stunning sunsets, which contribute to an amazing atmosphere. Visitors appreciate the well-maintained facilities and the enjoyable experience of the large, clean pool area. However, some reviews mention a lack of sun loungers and umbrellas and occasional issues with excessive chlorine. Despite these minor shortcomings, the pool remains a standout feature, frequently described as fantastic, wonderful and providing a very nice swimming environment with an attractive surrounding atmosphere.
The Tropical Executive Hotel provides dog-friendly facilities, featuring a pet-friendly policy and staff who are notably friendly with dogs. Pets are accepted, which many guests found to significantly enhance their stay. However, certain restrictions apply: pets are not allowed to be left alone in the rooms and walking your pet in the hotel lounge requires carrying them in your lap. Despite these limitations, the hotel's welcoming atmosphere for pets has been well-received.
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Location
The hotel features close proximity to the airport and Ponta Negra square, allowing guests to explore the nearby boardwalk, lively beach areas and local attractions with ease. Guests frequently mention the beautiful surroundings and the stunning river views that make their stay particularly memorable. The infinity pool and the expansive vista from the rooms are often highlighted as standout features of the property.
On the downside, some reviews mention that the hotel is located in an area undergoing construction, which can affect the overall ambiance. However, for travelers prioritizing natural beauty, scenic sunsets and a peaceful retreat by the river, Tropical Executive Hotel remains a highly recommended choice in Manaus, offering a blend of comfort and breathtaking scenery.
Breakfast
However, there are recurring criticisms that cannot be overlooked. One significant issue mentioned frequently is that breakfast is not served on-site, requiring a trip to an affiliated location 2-4 kilometers away, although transportation is provided. This inconvenience detracts from the seamless experience expected from a 4-star hotel. Additionally, a sizeable number of reviews describe the breakfast as weak, lacking variety and occasionally disorganized. Some guests note delays in service, a shortage of utensils and inconsistent availability of certain breakfast items like fruits, bread and regional dishes.
Overall, while there are many who find the breakfast sumptuous and satisfying, there is a notable proportion of guests who believe there is room for improvement, particularly in terms of on-site service and variety.
Dinner
However, there were numerous criticisms that couldn't be overlooked. Many guests found the dinner menu limited and the food slightly overpriced for what was offered. The service was commonly described as slow with long waits for orders and inattentive staff. Some reviewers mentioned that the restaurant staff could be rude and unprofessional and that kitchen issues like running out of items or incorrect orders were problematic.
Room service also received poor marks for being slow and highly priced with several guests noting that the food quality left much to be desired. Many were disappointed by the lack of nearby dining options, which sometimes forced them to drive to the faraway city center for meals.
In summary, while the food quality and dining service at Tropical Executive Hotel have their high points, the limited menu, high prices and sluggish service detract from the overall experience.
Rooms
While rooms are described as clean and well-maintained, a few reviews mention outdated furniture and some instances of poor maintenance, including musty smells, old linens and occasional plumbing issues. Bathrooms appear to need some renovations with reports of leaking faucets, faulty toilets and some mold.
Despite some minor drawbacks, guests find the rooms to be a good value for both short and long stays, noting that the positives outweigh the negatives. Overall, the spaciousness, good room service and beautiful views make the stay worthwhile for many travelers.
Beds
Cleanliness is also noted with guests appreciating clean sheets and fresh bedding. The large and spacious nature of the beds further enhances the overall sense of comfort. However, not all reviews are glowing; some guests have mentioned issues with the firmness and quality of pillows, while others have noted occasional problems with bed linens and mattresses.
Despite a few minor criticisms, the general consensus is that the beds at Tropical Executive Hotel are comfortable and conducive to restful sleep. The combination of comfortable bedding, ample space and cleanliness makes the beds a highlight of the hotel experience.
Cleanliness
However, cleanliness issues were frequently noted with some guests stating that certain rooms had not been cleaned properly with dusty corners and dirty windows. Common areas like the elevators and the pool required better maintenance and some parts of the hotel showed signs of wear and tear, such as old towels, mold in the shower and unclean bathrooms. The presence of background music in the pool area was a nice touch, but it did not compensate for the dirty pool and untidy poolside conditions.
The hotel’s exterior was seen as clean and it is situated in a clean and good location. Despite this, the interior often felt run-down and in need of renovations. Overall, while some guests found the level of cleanliness to be very high, including spotlessly clean rooms and facilities, others felt that the establishment requires significant improvements in housekeeping and maintenance to meet higher standards.
Staff
The staff's ability to speak English and their general attentiveness have been well appreciated by guests, particularly in the reception and restaurant areas. The breakfast service was positively highlighted and Gabriel Alves was singled out for his courteous service. The overall demeanor of the staff, described as very friendly, kind, cordial and accommodating, adds to the welcoming atmosphere of the hotel.
However, the reviews also indicate some areas needing improvement. Several guests encountered unprofessional behavior, citing instances of rude, unhelpful and inattentive staff. Issues such as slow check-ins, unpreparedness, disorganization and a general lack of training were frequently mentioned. The inconsistency in service quality across different departments suggested that while some staff members excelled, others fell short in delivering satisfactory experiences.
Customer service in the reception, restaurant and booking areas could benefit from enhancements, as there were reports of delayed actions, disregard for guest concerns and a lack of proactivity in problem-solving. Despite these criticisms, many guests still found the overall experience at the Tropical Executive Hotel to be positive, thanks to the efforts of the more attentive and helpful staff members.
Wi-Fi
Pool
However, there are mentions of the need for maintenance and updates. Some guests noted issues like broken tiles, loungers and umbrellas, as well as the necessity for more frequent cleaning and general upkeep. There are also concerns about overcrowding and insufficient sunbeds and parasols for all guests. Despite these issues, the pool overall receives high marks for its visual appeal and the pleasant ambiance it provides.
The presence of a bar service near the pool and a well-maintained pool area further enhances the guest experience, although some reviews suggest that the service can be improved. For those seeking a visually stunning and relaxing pool experience, particularly with remarkable views, the Tropical Executive Hotel's pool is a standout feature, despite a few areas needing attention.
Parking
Common issues include difficulties with parking due to a narrow street congested with parked cars and an often full parking lot. Some guests mentioned challenges due to the disorganization and a complete lack of directing staff. The access roadway was sometimes blocked by vehicles, causing additional frustration. Several guests felt uneasy about leaving their keys with the valet and there were complaints about an expensive and unreasonable parking system, partially due to staff shortages.
Improvements in the parking system and better access management would greatly enhance the overall experience for guests. Despite the positives, these issues highlight the need for the hotel to streamline and enhance its parking amenities.
Business
Conference rooms and meeting spaces are available, making it suitable for business events and meetings. However, some issues have been reported regarding the WiFi, which does not always perform reliably for online work. Additionally, construction noise has been noted as a potential disturbance for some guests.
While the hotel infrastructure is generally seen as satisfactory, there are mentions of a need for minor repairs and an expansion of the business area. Overall, Tropical Executive Hotel stands out as a business-friendly establishment with a great location, although improvements in certain areas could enhance the experience further for business travelers.
Outdoor Pool
Dog Friendly
Yes, Tropical Executive Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Tropical Executive Hotel.
Yes, Tropical Executive Hotel welcomes dogs.
Yes, parking facilities are available at Tropical Executive Hotel.
No, Tropical Executive Hotel doesn't have a gym.
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