Prestige Manaus Hotel
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Summary of reviewsPrestige Manaus Hotel is favored for its prime location, strategically situated near Manaus city center, providing convenient access to iconic landmarks and various local attractions. Guests appreciate the ease of exploring the city's vibrant culture, shopping, and culinary offerings on foot due to the hotel's proximity to commercial establishments, restaurants, and markets. This advantageous position significantly enhances the overall travel experience.
The hotel’s breakfast garners positive reviews for its diverse and high-quality options, including an assortment of bread, cakes, scrambled eggs, and natural juices. The commendable service provided by the breakfast staff adds to a satisfying start to the day for many guests, despite some minor critiques concerning limited fruit variety and replenishment issues.
While the rooms are noted for being clean and spacious with comfortable beds, there are frequent mentions of outdated decor and infrastructure, such as worn curtains and aging facilities. The bathrooms particularly require renovations, with complaints about broken fixtures and peeling paint. Despite these challenges, the hotel offers good value for money for those seeking affordability and basic comfort.
The hotel's staff is highly praised for their exceptional service, with guests frequently highlighting the team's friendliness and attentiveness. Individual staff members receive special commendations for their helpfulness, contributing positively to the guest experience. The reception services are likened to 10-star service, showcasing the empathy, politeness, and excellent problem-solving skills of the team.
However, consistent issues with the Wi-Fi service have been reported, indicating a need for improvement to ensure reliable internet access throughout the property. Similarly, the pool area receives mixed reviews, with some guests appreciating the relief it provides from the heat, while others cite cleanliness and maintenance issues. Addressing these inconsistencies could enhance the overall guest experience.
Finally, the bedding receives varying feedback, with some mattresses described as hard and uncomfortable, though a few guests found them to be acceptable. Updates in bedding and linens could further improve comfort levels for future guests.
Overall, Prestige Manaus Hotel offers a positive experience through its central location, commendable breakfast, and exceptional staff, while improvements in Wi-Fi, room maintenance, pool management, and bedding updates are suggested to elevate guest satisfaction further.
Categories
The hotel’s breakfast garners positive reviews for its diverse and high-quality options, including an assortment of bread, cakes, scrambled eggs, and natural juices. The commendable service provided by the breakfast staff adds to a satisfying start to the day for many guests, despite some minor critiques concerning limited fruit variety and replenishment issues.
While the rooms are noted for being clean and spacious with comfortable beds, there are frequent mentions of outdated decor and infrastructure, such as worn curtains and aging facilities. The bathrooms particularly require renovations, with complaints about broken fixtures and peeling paint. Despite these challenges, the hotel offers good value for money for those seeking affordability and basic comfort.
The hotel's staff is highly praised for their exceptional service, with guests frequently highlighting the team's friendliness and attentiveness. Individual staff members receive special commendations for their helpfulness, contributing positively to the guest experience. The reception services are likened to 10-star service, showcasing the empathy, politeness, and excellent problem-solving skills of the team.
However, consistent issues with the Wi-Fi service have been reported, indicating a need for improvement to ensure reliable internet access throughout the property. Similarly, the pool area receives mixed reviews, with some guests appreciating the relief it provides from the heat, while others cite cleanliness and maintenance issues. Addressing these inconsistencies could enhance the overall guest experience.
Finally, the bedding receives varying feedback, with some mattresses described as hard and uncomfortable, though a few guests found them to be acceptable. Updates in bedding and linens could further improve comfort levels for future guests.
Overall, Prestige Manaus Hotel offers a positive experience through its central location, commendable breakfast, and exceptional staff, while improvements in Wi-Fi, room maintenance, pool management, and bedding updates are suggested to elevate guest satisfaction further.
Dog Friendly Hotel
This hotel is pet-friendly. It provides a convenient option for travelers looking to stay with their pets.
3-Star Hotel
Located in Rio Quente, this hotel offers practical accommodation with necessary amenities. Its location allows for convenient access to local attractions and services, ensuring a straightforward and comfortable experience.
Hotel with Indoor Pool
Prestige Manaus Hotel features an indoor pool for guests.
Family Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Small Hotel
Guest Reviews
Prestige Manaus Hotel is consistently praised for its prime location, a defining feature that appeals to guests looking to explore the heart of Manaus. Nestled conveniently near the city center, this hotel places visitors within walking distance of the iconic theater, bustling municipal markets, and a host of other tourist attractions. The area is known for being safe and accessible, which enhances the travel experience and allows guests to immerse themselves in the vibrant local culture effortlessly.
Apart from the central location, guests appreciate the proximity to various commercial establishments, shops, and restaurants, making it easy to satisfy both shopping and culinary desires. Whether it's the affordability combined with location or the quality breakfast that accompanies a stay, guests repeatedly express satisfaction with how the hotel's placement contributes to their overall experience.
The location is particularly advantageous for those who enjoy walking to discover local points of interest, as the strategic positioning means almost everything is reachable on foot. Prestige Manaus Hotel’s advantageous location is a significant factor for visitors aiming to get the most out of their visit to this bustling city.
Prestige Manaus Hotel's breakfast is generally well-received by guests, offering a diverse and tasty spread with many praising its variety and quality. Guests appreciate the assortment of breads, cakes, scrambled eggs, and natural juices, and many have found the breakfast to be excellent and very good. The service provided by the breakfast staff has been described as commendable, adding to the pleasant experience. However, some feedback suggests room for improvement, as guests noted limited options in fruit and yogurt, and instances where breakfast items were not replenished promptly. Despite a few criticisms regarding coffee quality and lack of variety on some days, the hotel's breakfast generally meets positive expectations, providing a fulfilling start to the day for most visitors.
At the Prestige Manaus Hotel, guests have noted that the accommodations come with a mix of challenges and advantages depending on one's preferences and needs. Many reviewers have commented on the age of the facilities, highlighting that the decor and infrastructure could benefit from updates, as rooms often have a musty smell due to mold and humidity, and elements such as curtains and windows are worn. The bathrooms, in particular, are frequently mentioned as requiring renovations, with issues like broken fixtures and peeling paint.
Despite these concerns, some guests found the rooms to be clean and spacious, with comfortable beds making for a pleasant rest. It's noted that for travelers on a budget or those not seeking luxury, the hotel offers a reasonable cost-benefit ratio. However, potential guests should be aware of maintenance issues, including small room size, minimal lighting, and a lack of communication amenities. Overall, the Prestige Manaus Hotel might suit those prioritizing affordability and basic comfort over modernity and extensive amenities.
Prestige Manaus Hotel receives a mixed response from guests about its bedding. Guests comment on the hard and sometimes uncomfortable mattresses, with some even stating that they were too firm or worn out. While the pillows and linens are noted as being old, there is still mention that some beds do offer a softer experience and the pillows are considered acceptable by a few guests. Overall, updates to the bedding and linens would enhance the guest experience.
Prestige Manaus Hotel appears to face significant challenges in maintaining cleanliness and hygiene across its facilities. The reviews suggest that guests frequently encounter issues with dirt, dust, and a musty smell, which are compounded by old and depreciated furniture. Bathrooms seem to be a particular pain point, with multiple reports of mold, leftover materials, peeling paint, and inadequate cleaning. Additionally, other concerns include dirty curtains, non-functional televisions, and insufficient maintenance of public amenities such as the pool. While there are occasional mentions of clean and organized spaces, these are overshadowed by widespread reports of serious hygiene problems and deteriorating conditions. Overall, the feedback emphasizes the urgent need for improved cleaning protocols and renovation efforts to elevate the guest experience at Prestige Manaus Hotel.
Prestige Manaus Hotel boasts an impressive reputation for its exceptional staff who frequently garner praise from guests. Visitors consistently highlight the team's friendliness and attentiveness, noting their readiness to assist with any requests. Special commendations are often given to individual staff members, such as an elderly lady at the reception who is described as an "absolute angel" and others like João for their helpfulness. The kitchen team is particularly recognized for their attentiveness and willingness to go the extra mile, making a significant impact on guests' experiences.
The reception services meet high expectations with many guests likening their welcoming nature to a 10-star service. This attentive hospitality extends throughout the hotel, with staff demonstrating empathy, politeness, and excellent problem-solving skills. The seamless service contributes to a positive overall experience, despite minor inconveniences like power outages or limited electrical sockets in rooms.
Guests appreciate the combination of excellent customer service, comfort, and value for money, which collectively enhance their stay at this well-regarded hotel.
Travelers considering Prestige Manaus Hotel should be aware of some challenges related to the Wi-Fi service based on guest feedback. Many guests have noted that the Wi-Fi connection can be inconsistent, with reports of the internet being slow and the signal dropping frequently. This seems to be a recurring issue, particularly on the 4th floor, making activities like streaming TV difficult at times. Despite some initial functionality, several reviews indicate that the Wi-Fi service was lacking, leading to frustrations during the stay. The hotel might consider improvements such as signal repeaters to enhance the experience for its guests, ensuring reliable internet access throughout the property.
The reviews of Prestige Manaus Hotel reveal a mixed experience with the pool area. Many guests appreciate the presence of a pool, highlighting it as essential for relief from the heat and commending its late operating hours and clean water. The pool area is loved by some guests and is even considered the highlight of the hotel experience by others. However, there are significant concerns about cleanliness and maintenance, with reports of the pool sometimes being dirty and littered with debris like beer cans and cigarette butts. Additionally, there are issues with overcrowding and disruptive behavior by other guests. While the pool serves as a refreshing oasis for many, these inconsistent experiences suggest that the hotel could benefit from improved management of the pool area to ensure a more consistently enjoyable experience for all visitors. The hotel itself is noted to have older facilities, with some references to outdated infrastructure and issues such as an unhygienic shower. These factors contribute to a less than ideal experience for some guests.
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Location
Apart from the central location, guests appreciate the proximity to various commercial establishments, shops, and restaurants, making it easy to satisfy both shopping and culinary desires. Whether it's the affordability combined with location or the quality breakfast that accompanies a stay, guests repeatedly express satisfaction with how the hotel's placement contributes to their overall experience.
The location is particularly advantageous for those who enjoy walking to discover local points of interest, as the strategic positioning means almost everything is reachable on foot. Prestige Manaus Hotel’s advantageous location is a significant factor for visitors aiming to get the most out of their visit to this bustling city.
Breakfast
Rooms
Despite these concerns, some guests found the rooms to be clean and spacious, with comfortable beds making for a pleasant rest. It's noted that for travelers on a budget or those not seeking luxury, the hotel offers a reasonable cost-benefit ratio. However, potential guests should be aware of maintenance issues, including small room size, minimal lighting, and a lack of communication amenities. Overall, the Prestige Manaus Hotel might suit those prioritizing affordability and basic comfort over modernity and extensive amenities.
Beds
Cleanliness
Staff
The reception services meet high expectations with many guests likening their welcoming nature to a 10-star service. This attentive hospitality extends throughout the hotel, with staff demonstrating empathy, politeness, and excellent problem-solving skills. The seamless service contributes to a positive overall experience, despite minor inconveniences like power outages or limited electrical sockets in rooms.
Guests appreciate the combination of excellent customer service, comfort, and value for money, which collectively enhance their stay at this well-regarded hotel.
Wi-Fi
Pool
Yes, Prestige Manaus Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Prestige Manaus Hotel.
Yes, Prestige Manaus Hotel welcomes dogs.
No, parking facilities aren't available at Prestige Manaus Hotel.
No, Prestige Manaus Hotel doesn't have a gym.
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