Mural Living Hotel Manaus
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsMural Living Hotel Manaus is highly praised for its excellent central location, providing guests with convenient access to major attractions like the Amazon Theater, Municipal Market and the port. Its central positioning makes it an ideal choice for tourists interested in exploring the old center and embarking on jungle expeditions. However, caution is advised as the surrounding areas can feel deserted and unsafe after business hours and on weekends.
The hotel's breakfast receives generally positive remarks for its diversity, abundance and the inclusion of regional foods like bacon and tapioca, though some guests find the extra charge for breakfast and occasional lapses in service or variety to be areas for improvement. On the other hand, guests should be aware the hotel does not serve dinner and lacks a dedicated restaurant, although suggestions for nearby dining options and food delivery are provided.
The spaciousness, cleanliness and comfort of the rooms are standout features. Many guests appreciate the modern design and effective air conditioning, despite some minor issues like occasional maintenance needs. The cleanliness extends to all parts of the hotel, contributing to a hygienic environment that enhances the overall guest experience.
Staff hospitality is a major highlight with guests consistently commending the friendliness, politeness and helpfulness of the team. The reception staff, in particular, receive high marks for their efficiency and attentiveness, ensuring a welcoming and accommodating stay.
Wi-Fi, however, is a recurring issue with many guests experiencing instability and poor connectivity. This can be a significant inconvenience, particularly for those needing reliable internet access.
While the hotel offers a warm family atmosphere, it is better suited for families with older kids or teenage children due to limited facilities specifically catering to young children. On the other hand, business travelers find the hotel accommodating with spacious rooms equipped for work, a strategic location for meetings and overall good value for money, despite the occasional difficulty in finding nearby remote working spots.
Accessibility features are well-regarded with modern lifts and ramps making the hotel navigation-friendly for guests with disabilities. While there are minor areas for improvement, the hotel's dedication to cleanliness and service stands out.
In summary, Mural Living Hotel Manaus is a centrally located and practical choice for exploring Manaus with commendable service, cleanliness and comfortable accommodations, though it could benefit from improvements in Wi-Fi connectivity and a fuller range of dining options.
Categories
The hotel's breakfast receives generally positive remarks for its diversity, abundance and the inclusion of regional foods like bacon and tapioca, though some guests find the extra charge for breakfast and occasional lapses in service or variety to be areas for improvement. On the other hand, guests should be aware the hotel does not serve dinner and lacks a dedicated restaurant, although suggestions for nearby dining options and food delivery are provided.
The spaciousness, cleanliness and comfort of the rooms are standout features. Many guests appreciate the modern design and effective air conditioning, despite some minor issues like occasional maintenance needs. The cleanliness extends to all parts of the hotel, contributing to a hygienic environment that enhances the overall guest experience.
Staff hospitality is a major highlight with guests consistently commending the friendliness, politeness and helpfulness of the team. The reception staff, in particular, receive high marks for their efficiency and attentiveness, ensuring a welcoming and accommodating stay.
Wi-Fi, however, is a recurring issue with many guests experiencing instability and poor connectivity. This can be a significant inconvenience, particularly for those needing reliable internet access.
While the hotel offers a warm family atmosphere, it is better suited for families with older kids or teenage children due to limited facilities specifically catering to young children. On the other hand, business travelers find the hotel accommodating with spacious rooms equipped for work, a strategic location for meetings and overall good value for money, despite the occasional difficulty in finding nearby remote working spots.
Accessibility features are well-regarded with modern lifts and ramps making the hotel navigation-friendly for guests with disabilities. While there are minor areas for improvement, the hotel's dedication to cleanliness and service stands out.
In summary, Mural Living Hotel Manaus is a centrally located and practical choice for exploring Manaus with commendable service, cleanliness and comfortable accommodations, though it could benefit from improvements in Wi-Fi connectivity and a fuller range of dining options.
Business Hotel
Mural Living Hotel Manaus provides basic business facilities and services, catering to travelers needing a functional space for work. Its central location is beneficial for accessing business areas.
Accessible Hotel
Mural Living Hotel Manaus highlights accessibility as one of its comfort features. It aims to provide a welcoming environment for all guests.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Dog Friendly Hotel
Guest Reviews
Mural Living Hotel Manaus boasts an excellent, central location, making it an ideal choice for those looking to explore the city on foot. Situated in the heart of downtown Manaus, the hotel is conveniently close to major attractions such as the Amazon Theater, the Municipal Market and the port, providing easy access to various city edifications and tourist hotspots. Guests appreciate the proximity to the lively port area, historical center and several key sites including the Palácio Rio Negro and Mercado Municipal.
This well-located hotel offers practical accommodations and a good value for money, especially for travelers interested in exploring the old center and embarking on jungle expeditions. Its central position ensures that visitors are never far from the bustling commercial hubs, vibrant markets and essential services like taxis and Uber pickups.
However, while the location shines during the day, areas around the hotel can become quite deserted and potentially unsafe after business hours and on weekends. Guests have noted concerns about security and cleanliness at night, citing the presence of homeless people and a generally eerie atmosphere once the shops close. Despite these caveats, the hotel's prime location and access to the key attractions of Manaus make it an attractive option for daytime exploration and brief stopovers.
The Mural Living Hotel Manaus receives a mix of feedback regarding its breakfast offerings. On the positive side, guests frequently describe the breakfast as diverse, delicious and abundant with many appreciating the variety and quality of the spread, including typical regional foods and numerous options like juices, fruits and homemade breads. Specific items like bacon and tapioca also get highlighted for their taste and preparation. For some, the breakfast exceeded expectations and was a highlight of their stay, contributing significantly to their overall satisfaction.
However, there are a few points of criticism. Several guests noted that breakfast is not included in the standard room rate and comes with an additional charge, which some found to be relatively high. There were also mentions of the breakfast not being replenished promptly and lacking regional and vegan options on certain occasions. A few reviews mentioned that the breakfast was only average or satisfactory with suggestions for more variety and better service.
Overall, the breakfast at Mural Living Hotel Manaus tends to leave a positive impression on most guests, thanks to its plentiful and varied options, although the extra cost and occasional service gaps are noted by some.
Mural Living Hotel Manaus presents a mixed experience when it comes to dining options. Though the hotel notably lacks a dedicated restaurant and doesn't serve dinner, there are available suggestions for ordering food or seeking nearby dining options, albeit with limited choices and an absence of nearby restaurants. Despite these dining challenges, including the lack of a coffee machine in the rooms, the breakfast receives generally positive remarks with several guests highlighting a great breakfast buffet.
The hotel staff are noted for their friendliness and quick response to requests, which enhances the overall service experience. Though the location provides convenience with many spots accessible by foot, some guests mention feeling unsafe, especially at night and recommend using a car or taxi for evening outings.
Reflecting on the overall dining experience, while meals can be ordered and a microwave is available at the reception, prospective guests should be prepared for limited on-site dining options and plan accordingly for meals.
Guests at Mural Living Hotel Manaus consistently highlight the spaciousness and comfort of the rooms. Rooms are described as large, airy and well-ventilated, many featuring modern designs and new structures. Cleanliness is a notable feature with both rooms and common areas being well-maintained, clean and not stuffy. The beds are frequently mentioned as comfortable, contributing to a positive overall room experience.
While the rooms are spacious and comfortable, some guests noted that they appeared a bit worn and could use more maintenance. Issues such as the bathroom needing improvements and occasional maintenance problems were mentioned, but these did not overshadow the overall positive feedback about room size and comfort.
Air conditioning works well in most rooms, though a few guests found that larger rooms were sometimes too big for the air conditioning to handle effectively. Despite minor issues, the functional design and the overall clean and spacious environment left a good impression on most guests.
In summary, Mural Living Hotel Manaus offers large, clean and comfortable rooms that are well-ventilated and modern with a few areas that could benefit from additional maintenance. The spaciousness and good air conditioning make them ideal for a comfortable stay in Manaus.
The beds at Mural Living Hotel attract a mix of reviews with a dominant trend towards comfort and quality. Numerous guests appreciated the comfort of the beds, often describing them as very comfortable, soft and yielding a good night's sleep. Many found the mattresses agreeable, specifically noting their spring-based construction and mentioned that spacious, comfortable beds were a highlight. Several comments praised the cleanliness and the softness of the beds and bedding.
However, there were a few recurring issues. Some guests felt the beds were too soft or unsteady, while others mentioned narrow single beds or beds that were too high. There were also sporadic complaints of hard mattresses, poor quality bedding and uncomfortable artificial leather covers. Additionally, the pillows received mixed reviews with some guests finding them hard or insufficient. Despite these occasional negative remarks, the general consensus suggests that Mural Living Hotel largely provides a comfortable sleeping experience.
Mural Living Hotel Manaus has garnered commendable feedback for its cleanliness from its guests. Many reviews highlight the hotel's exceptional cleanliness with phrases such as "very clean," "extremely clean," and "impeccable cleanliness" appearing frequently. Guests appreciated the well-maintained rooms and the high quality of room cleaning, noting that rooms were not only clean but also spacious and comfortable. The bed linens, towels and bathrooms were regularly cleaned, which contributed to a clean and comfortable stay.
The hotel’s modern design and clean environment were also praised with guests mentioning that both the facilities and rooms were kept in excellent condition. Despite occasional mentions of older furnishings and noisy rooms, the general sentiment emphasizes the hotel's commitment to maintaining a clean and tidy atmosphere. This attention to cleanliness extends to all parts of the hotel, including common areas like corridors and the floor, though there were a few notes on specific areas for improvement.
Overall, guests find the cleanliness of Mural Living Hotel Manaus to be top-notch, enhancing their stay and providing a comfortable and hygienic environment.
The guest reviews for Mural Living Hotel Manaus overwhelmingly highlight the exceptional quality of their staff. Numerous mentions note that the staff are not only friendly but also polite, dedicated and extremely helpful. Receptionists, in particular, receive high praise for being attentive and welcoming, consistently providing excellent service. The front desk and reception staff are described as efficient and always willing to assist, making guests feel well-cared for during their stay.
Despite a few isolated mentions of service issues and less friendly interactions, the overall consensus is that the staff's attentiveness and politeness significantly enhance the customer experience. Guests frequently commend the entire team for their cordiality and dedication, underlining the staff's consistent efforts to ensure a pleasant stay. From the security guard to the housekeeping team, every interaction is marked by a high level of professionalism and friendliness, contributing greatly to the hotel's positive reputation.
Mural Living Hotel Manaus combines great location and practical design but experiences widespread issues with its Wi-Fi service. While some guests found the Wi-Fi to be decent and occasionally fast, many others reported various problems such as instability and poor connectivity, both in common areas and rooms. The internet often required reconnecting and suffered from a weak signal, especially in the bedrooms.
Frequent complaints include the Wi-Fi not working properly, being down at times or being very slow and unreliable. Several guests mentioned the difficulty of logging into the network and the problematic Wi-Fi performance impacting the use of amenities like the smart TV. The mentioned internet service fluctuations ranged from minor inconveniences to significant disruptions in connectivity. Despite occasional mentions of the internet working well, these seem to be exceptions rather than the rule, suggesting that improving the internet service could significantly enhance guest satisfaction.
The Mural Living Hotel Manaus is a mixed bag when it comes to activities and accommodations for families. While the hotel does exude a warm family atmosphere, making it a good location for families with children, it seems better suited for those traveling with older kids or teenage children. The family rooms available might not be up to everyone's standard of comfort and some guests found it challenging to have quality family time due to limited facilities or amenities. Despite these drawbacks, the hotel can still serve as a pleasant gathering spot for families who wish to stay in a place with a good atmosphere and central location in Manaus. However, it might not be the best option for those with young children, as facilities catering specifically to their needs appear to be lacking.
Mural Living Hotel Manaus offers a range of facilities and services that cater well to business travelers. The rooms are noted for their spaciousness and come equipped with desks, providing an ideal setting for studying or working. The hotel's strategic central location is advantageous for work meetings and it ensures ease of access with 24-hour security, accommodating travelers arriving or departing at any hour via Uber or taxi.
Many guests highlight the good value for money, making it a cost-effective choice for short business trips or a night in transition to the Amazon. The presence of internet and remote work facilities further enhances its suitability for those working remotely. There are also provisions for business meetings, adding to its appeal for professional engagements.
However, it's worth noting that some guests found it difficult to find places nearby when working remotely. Despite this, the overall feedback emphasizes the hotel's good value, convenient location and the effectiveness of its business-friendly amenities, including a satisfactory breakfast tailored to those traveling for work.
Mural Living Hotel Manaus receives consistent praise for its accessibility features, making it a welcoming option for guests with disabilities. The staff are frequently noted for their attentiveness, kindness and efficiency, contributing significantly to a positive stay. The hotel is conveniently located in the center of Manaus with easy access via public transportation. Guests appreciate the availability of ramps and modern lifts, which make navigating the hotel straightforward.
In addition to its structural accessibility, facilities like fire evacuation signs and access points are well-placed for safety. However, some areas for improvement were noted, such as ensuring that adapted rooms for wheelchair users are available upon request and that the breakfast offerings cater to those with allergies. Despite minor issues like a clogged drain and the absence of a generator, the hotel's cleanliness and service earn commendations. Overall, Mural Living Hotel Manaus provides an accessible and accommodating environment for all guests.
Location Show Map
Location
This well-located hotel offers practical accommodations and a good value for money, especially for travelers interested in exploring the old center and embarking on jungle expeditions. Its central position ensures that visitors are never far from the bustling commercial hubs, vibrant markets and essential services like taxis and Uber pickups.
However, while the location shines during the day, areas around the hotel can become quite deserted and potentially unsafe after business hours and on weekends. Guests have noted concerns about security and cleanliness at night, citing the presence of homeless people and a generally eerie atmosphere once the shops close. Despite these caveats, the hotel's prime location and access to the key attractions of Manaus make it an attractive option for daytime exploration and brief stopovers.
Breakfast
However, there are a few points of criticism. Several guests noted that breakfast is not included in the standard room rate and comes with an additional charge, which some found to be relatively high. There were also mentions of the breakfast not being replenished promptly and lacking regional and vegan options on certain occasions. A few reviews mentioned that the breakfast was only average or satisfactory with suggestions for more variety and better service.
Overall, the breakfast at Mural Living Hotel Manaus tends to leave a positive impression on most guests, thanks to its plentiful and varied options, although the extra cost and occasional service gaps are noted by some.
Dinner
The hotel staff are noted for their friendliness and quick response to requests, which enhances the overall service experience. Though the location provides convenience with many spots accessible by foot, some guests mention feeling unsafe, especially at night and recommend using a car or taxi for evening outings.
Reflecting on the overall dining experience, while meals can be ordered and a microwave is available at the reception, prospective guests should be prepared for limited on-site dining options and plan accordingly for meals.
Rooms
While the rooms are spacious and comfortable, some guests noted that they appeared a bit worn and could use more maintenance. Issues such as the bathroom needing improvements and occasional maintenance problems were mentioned, but these did not overshadow the overall positive feedback about room size and comfort.
Air conditioning works well in most rooms, though a few guests found that larger rooms were sometimes too big for the air conditioning to handle effectively. Despite minor issues, the functional design and the overall clean and spacious environment left a good impression on most guests.
In summary, Mural Living Hotel Manaus offers large, clean and comfortable rooms that are well-ventilated and modern with a few areas that could benefit from additional maintenance. The spaciousness and good air conditioning make them ideal for a comfortable stay in Manaus.
Beds
However, there were a few recurring issues. Some guests felt the beds were too soft or unsteady, while others mentioned narrow single beds or beds that were too high. There were also sporadic complaints of hard mattresses, poor quality bedding and uncomfortable artificial leather covers. Additionally, the pillows received mixed reviews with some guests finding them hard or insufficient. Despite these occasional negative remarks, the general consensus suggests that Mural Living Hotel largely provides a comfortable sleeping experience.
Cleanliness
The hotel’s modern design and clean environment were also praised with guests mentioning that both the facilities and rooms were kept in excellent condition. Despite occasional mentions of older furnishings and noisy rooms, the general sentiment emphasizes the hotel's commitment to maintaining a clean and tidy atmosphere. This attention to cleanliness extends to all parts of the hotel, including common areas like corridors and the floor, though there were a few notes on specific areas for improvement.
Overall, guests find the cleanliness of Mural Living Hotel Manaus to be top-notch, enhancing their stay and providing a comfortable and hygienic environment.
Staff
Despite a few isolated mentions of service issues and less friendly interactions, the overall consensus is that the staff's attentiveness and politeness significantly enhance the customer experience. Guests frequently commend the entire team for their cordiality and dedication, underlining the staff's consistent efforts to ensure a pleasant stay. From the security guard to the housekeeping team, every interaction is marked by a high level of professionalism and friendliness, contributing greatly to the hotel's positive reputation.
Wi-Fi
Frequent complaints include the Wi-Fi not working properly, being down at times or being very slow and unreliable. Several guests mentioned the difficulty of logging into the network and the problematic Wi-Fi performance impacting the use of amenities like the smart TV. The mentioned internet service fluctuations ranged from minor inconveniences to significant disruptions in connectivity. Despite occasional mentions of the internet working well, these seem to be exceptions rather than the rule, suggesting that improving the internet service could significantly enhance guest satisfaction.
Family
Business
Many guests highlight the good value for money, making it a cost-effective choice for short business trips or a night in transition to the Amazon. The presence of internet and remote work facilities further enhances its suitability for those working remotely. There are also provisions for business meetings, adding to its appeal for professional engagements.
However, it's worth noting that some guests found it difficult to find places nearby when working remotely. Despite this, the overall feedback emphasizes the hotel's good value, convenient location and the effectiveness of its business-friendly amenities, including a satisfactory breakfast tailored to those traveling for work.
Accessible
In addition to its structural accessibility, facilities like fire evacuation signs and access points are well-placed for safety. However, some areas for improvement were noted, such as ensuring that adapted rooms for wheelchair users are available upon request and that the breakfast offerings cater to those with allergies. Despite minor issues like a clogged drain and the absence of a generator, the hotel's cleanliness and service earn commendations. Overall, Mural Living Hotel Manaus provides an accessible and accommodating environment for all guests.
No, Mural Living Hotel Manaus doesn't have any pool.
No, a spa isn't available at Mural Living Hotel Manaus.
Yes, Mural Living Hotel Manaus welcomes dogs.
No, parking facilities aren't available at Mural Living Hotel Manaus.
No, Mural Living Hotel Manaus doesn't have a gym.
Location Show Map
More Options
