Resort where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? Yes Declaration / Test report done in last 3 days
Do you perform temperature checks upon guests' arrivals? Yes, to all guests
Do you ensure contactless check-in/check-out? Yes, through plexiglass structures in reception
Do the hotel's main entrance doors open automatically? Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 24 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? No
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? Yes
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? Yes, other limit 4 guests
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? Yes
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? Yes
Are rugs removed from guest rooms? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? Yes, in public areas
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? Yes
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? Yes
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
Elite Safety program launched comparative to international standards
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes Details: Attended training with American Hospital in handling positive patients
Is there a doctor available either on-site or on-call? Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? As per the guidelines from local Health authorities below services are temporarily closed:
One-Bedroom Suite with Sea ViewFeaturing a sea view, this air-conditioned suite offers a living room with a flat-screen TV complete with a dining area. The kitchenette includes a microwave and a toaster. The bathroom is fitted with a bath or a shower.
Two-Bedroom Suite with Sea ViewFeaturing a sea view, this spacious suite has a master double room and a second twin room. It includes a large living room, fully equiped kitchen, home theater and a luxurious bathroom.
Three-Bedroom Suite with Sea ViewFeaturing a sea view, this spacious suite has a master bedroom with king-size bed, second bedroom with twin beds and additional bedroom with king-size bed. It includes a large living room, fully equipped kitchen with washer & dryer, home theatre and a luxurious bathroom.
One-Bedroom Suite with BalconyThis spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. In the well-fitted kitchenette, guests will find a refrigerator, a microwave, a tea and coffee maker and a toaster. Featuring a terrace with sea views, this suite also provides air conditioning and a flat-screen TV with satellite channels. The unit offers 1 bed.
Two-Bedroom Suite with BalconyThis spacious suite includes 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, a dishwasher and an oven. Boasting a terrace with sea views, this suite also offers air conditioning and a flat-screen TV with satellite channels. The unit has 3 beds.
Suite with City ViewThis spacious suite features 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. A kitchenette fitted with a refrigerator, a microwave and a toaster is available for cooking and storing food. The air-conditioned suite features a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.
Yes, Elite Resort & Spa has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool. For more information, read the answers to the Pool questionnaire
Yes, a spa is available at Elite Resort & Spa. For more information, read the answers to the Spa questionnaire
No, Elite Resort & Spa doesn't allow dogs.
Yes, parking facilities are available at Elite Resort & Spa.
Yes, Elite Resort & Spa has a gym. For more information, read the answers to the Gym questionnaire