5-Star HotelAn upscale property by Taj Hotels, located in the IT corridor. It features contemporary design, well-appointed rooms, multiple dining venues, a pool, and spa, catering effectively to business and leisure travelers.
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Summary of reviews related to the '5 Star' categoryVivanta Chennai IT Expressway OMR garners mixed feedback regarding its five-star rating and overall standards. Many guests praise the hotel, highlighting it as a great property consistent with TATA's renowned hospitality, making it feel like a five-star experience. Several reviews emphasize that Taj's service and hospitality set unbeatable benchmarks within the luxury industry.
However, some reviews suggest that the property does not meet the expected standards of other Taj Vivanta hotels, indicating areas for improvement. A few point out that the rooms and certain experiences did not align with five-star quality expectations, highlighting occasional dissatisfaction among guests.
Overall, while there are praises for its high service standards and the legacy of Taj hospitality, there are notable suggestions for the hotel to enhance its consistency in meeting the five-star hotel benchmarks.
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