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Summary of reviewsTomis Garden Apartments Mamaia receives rave reviews from guests, distinguishing itself as a premier accommodation option by the Romanian Black Sea coast. Guests frequently highlight its prime location, just a short walk from the renowned Mamaia beach and close to a variety of shopping destinations, making it convenient for both leisure and everyday needs. The picturesque surroundings and easy access to the town’s vibrant promenade and dining experiences further enhance the appeal.
The hotel’s breakfast is another area of strength, earning high praise for its variety, freshness, and quality. Guests enjoy an abundant and satisfying experience with a wide selection of options, ensuring a delightful start to the day.
Accommodations at Tomis Garden Apartments Mamaia stand out for their spaciousness, modern amenities, and stylish decor, with large rooms providing a perfect setting for families and couples alike. The apartments are meticulously maintained, with numerous guests commending the cleanliness and attention to detail. While a few noted minor issues such as inconsistent cleaning services and bathroom flooding, the overall impression remains highly positive.
The staff at Tomis Garden Apartments Mamaia consistently receive acclaim for their warmth and professionalism. Guests feel warmly welcomed and well cared for, with the staff’s accessibility and willingness to assist enhancing the overall experience. Special mentions for staff members underline their dedication to customer service.
Comfortable and high-quality beds contribute significantly to the relaxing atmosphere of the apartments, with many guests noting the excellent rest they enjoy during their stay. This, combined with comprehensive facilities and a friendly staff, ensures a highly satisfying visit, resulting in many guests eager to return. Show more
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Aparthotel near The Beach
Aparthotel near Nightlife Spots
3-Star Aparthotel
Aparthotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? Yes, to all guests
Do you ensure contactless check-in/check-out? No
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 3 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? Yes, to one guest/family per car.
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? Yes
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? Yes, New hours: Check-in: 15:00 - Check-out: 12:00
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? Yes
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? Yes
Are rugs removed from guest rooms? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? No
Are air purification and sanitization devices installed? Yes, in public areas
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? No
Do you offer single-serve options instead of buffets for breakfast? No
Do you offer contactless delivery for in-room dining? No
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? No
Has the hotel closed during the pandemic? No
Answers last updated by Tomis Garden Apartments Mamaia
One-Bedroom ApartmentThis one-bedroom apartment has a balcony, a seating area and a fully-equipped kitchenette. Featuring a bathtub or shower, the private bathroom also comes with a hairdryer and free toiletries.
Two-Bedroom ApartmentThis two-bedroom apartment includes a balcony, a seating area and a fully-equipped kitchenette. Featuring a bathtub or shower, private bathroom also comes with a hairdryer and free toiletries.
One-Bedroom Apartment with ViewThis one-bedroom apartment includes a balcony, a seating area and a fully-equipped kitchenette. Featuring a bathtub or shower, the private bathroom also comes with a hairdryer and free toiletries.
Guest Reviews
9.3
Excellent
Location
Tomis Garden Apartments Mamaia boasts an enviable location that consistently impresses guests. Nestled in a vibrant area, the hotel is just a short stroll from Mamaia beach, one of the most prized spots on the Romanian Black Sea coast. This positioning offers guests convenient access to the serene sands, with some reviews noting that it takes less than five minutes to reach the beach. The proximity to both the beach and a variety of shopping options, including a large grocery store directly across from the hotel, makes it ideal for families and solo travelers alike.
Guests repeatedly express their appreciation for the beautiful surroundings, mentioning the scenic views and the convenience of being close to the town's promenade and its lively terraces. The location also ensures that everything one might need is at their fingertips, boasting easy access to both essential amenities and delightful leisure areas. Whether enjoying a spacious apartment with a sea view or simply taking advantage of the close proximity to the beach, Tomis Garden Apartments Mamaia offers a well-rounded, attractive base for exploring this popular coastal resort.
Breakfast
Tomis Garden Apartments Mamaia has received high praise for its breakfast, with guests frequently highlighting the variety and freshness of the offerings. The hotel has crafted a breakfast experience that is both abundant and satisfying, featuring a diverse selection of dishes that include rich pastry options and a consistently good European continental breakfast. Guests appreciate the quality and freshness of the products, which are always served in a manner that enhances the overall dining experience. Although there are mentions of less variation on certain days, the overall consensus is that the breakfast remains delicious and meets a high standard of taste. The possibility for guests to enjoy breakfast at the hotel contributes to a positive stay, with an emphasis on a delectable and varied buffet that is both appetizing and enjoyable.
Rooms
Tomis Garden Apartments in Mamaia consistently impresses guests with its generously sized accommodations, offering a comfortable and relaxing stay. Visitors repeatedly highlight the spaciousness of the apartments, describing them as large and perfect for families, even with children. The rooms offer modern features and commendable decor, ensuring guests everything they need for a convenient stay. Cleanliness is a key attribute praised by many, with apartments maintained to a high standard. Balconies provide scenic views of both the sea and the lake, contributing to the overall appeal. Comprehensive facilities further enhance the experience, with friendly staff adding to the welcoming atmosphere. The apartments effortlessly combine comfort and style, making them a popular choice for travelers seeking ample space and modern amenities.
Beds
Tomis Garden Apartments in Mamaia offers guests a relaxing escape with its spacious accommodations and exceptionally comfortable beds. Visitors consistently praise the large rooms, equipped with modern amenities, private kitchens, and inviting balconies, making it ideal for both families and couples. The highlight of many stays is undoubtedly the beds, which are often described as big, soft, and of good quality, ensuring a restful night's sleep. The comfort provided by these mattresses is a recurring theme, enhancing the overall experience of their clean and contemporary apartments. The attentive service provided by the staff, particularly the helpful and kind Roxanne at reception, further enhances the positive experience at this well-regarded location.
Cleanliness
Tomis Garden Apartments Mamaia stands out with its exceptional cleanliness and attention to detail, making it a preferred choice for travelers seeking a tidy and comfortable stay. Many guests appreciate the apartments for being extremely clean and well-equipped, offering everything necessary for a short getaway. The spacious and well-designed rooms contribute to a comfortable and inviting atmosphere. The location is another highlight, with the apartments situated perfectly for easy access to the nearby beach.
Despite the overwhelmingly positive responses about the cleanliness, a few guests mentioned inconsistencies in the cleaning services during their stay, with some noting that their rooms were not cleaned or sheets not changed over multiple days. Additionally, there were occasional reports of flooding in the bathroom after showers, indicating a need for minor improvements.
Overall, the high standard of cleanliness and the friendly service from the staff, always greeting guests with smiles, create a pleasant experience that many guests seem eager to return to.
Staff
The reviews for Tomis Garden Apartments in Mamaia consistently highlight the exceptional quality of the hotel's staff. Guests praised the team's friendliness, accessibility, and readiness to assist at any time, creating an atmosphere of warmth and hospitality. Whether it was the cleaning ladies who promptly attended to requests, or the reception staff who were both respectful and informative, every interaction with the staff appears to have been met with kindness and professionalism. Special commendations were given to Alina, recognized for her outstanding performance and positive customer service. The collective dedication of the hotel manager, receptionist, and kitchen staff contributed to a welcoming environment that guests appreciated deeply. The staff's consistently helpful and attentive demeanor ensured a pleasant stay for visitors, enhancing the overall experience with their exceptional friendliness and cooperative spirit.
No, Tomis Garden Apartments Mamaia doesn't have any pool.
No, a spa isn't available at Tomis Garden Apartments Mamaia.
No, Tomis Garden Apartments Mamaia doesn't allow dogs.
No, parking facilities aren't available at Tomis Garden Apartments Mamaia.
No, Tomis Garden Apartments Mamaia doesn't have a gym.