Best Western Winners Circle receives high praise in multiple categories, making it a preferred choice for many travelers. Its exceptional location directly across from Oaklawn Racetrack and Casino and proximity to downtown Hot Springs and Hot Springs National Park, provide guests with easy access to major attractions, restaurants and event venues, all while maintaining a quiet and peaceful environment despite being on a busy street.
The hotel's breakfast experience consistently exceeds guests' expectations. With a variety of hot options such as eggs, sausages, bacon and freshly baked biscuits, combined with fresh fruits and strong coffee, guests frequently describe the breakfast as "amazing" and "excellent." The accommodating and friendly breakfast staff further enhance the dining experience, making it a standout feature of the hotel.
Guest rooms are another strong point, noted for their cleanliness, comfort and spaciousness. Many reviews highlight spotless conditions, new bathroom fixtures, cozy beds and useful amenities like refrigerators and microwaves. Though there are occasional mentions of dated décor and minor maintenance issues, the general sentiment remains positive with the rooms offering a comfortable and tidy retreat.
The hotel's commitment to cleanliness extends throughout the property with visitors praising not only the rooms but also the overall maintenance of the grounds and lobby. The exceptional cleanliness helps ensure a satisfying and comfortable stay.
Staff at
Best Western Winners Circle are highlighted for their friendliness, helpfulness and professionalism. From the front desk to housekeeping and breakfast service, the staff consistently contribute positively to the guest experience, often going above and beyond to ensure satisfaction.
The free wifi generally receives positive feedback, though there are some inconsistencies with reliability. Guests appreciate the fast and sufficient internet connection when it works well but note occasional issues.
The pool area is a favorite among guests, who often praise its cleanliness and inviting atmosphere, making it a relaxing spot for families and individuals alike. The convenient proximity to breakfast and the provision of clean pool towels add to its appeal.
Parking at the hotel, while convenient and free, could benefit from some improvements, such as additional spots and better lighting. Despite this, guests appreciate the security and accessibility of the parking spaces, especially those directly in front of the rooms.
Families find the hotel particularly suitable, thanks to spacious rooms and the kid-friendly pool. The safe and clean environment is appreciated by those traveling with children, though a few reviews note the rooms can be somewhat small for larger families.
Beds at the
Best Western Winners Circle consistently receive high praise for comfort and cleanliness, often contributing to excellent sleep quality. The pillow-top mattresses and clean conditions are noted highlights.
While the hotel comfortably adheres to standard three-star ratings with its cleanliness and comfort, some believe it offers value comparable to higher-rated properties.
Access for disabled guests sees mixed reviews. While there are accessible rooms and bathrooms, the absence of elevators and sufficient handicap parking can pose challenges.
Pet-friendly features, such as a secure dog park and thoughtful amenities like doggy bags, make the hotel a favorable choice for pet owners. Despite occasional maintenance needs in pet areas and some noise from barking, the hotel's welcoming attitude towards pets enhances the overall experience for animal-loving guests.
In summary,
Best Western Winners Circle offers a convenient, clean and comfortable stay with standout features such as a highly praised breakfast, friendly staff and accommodating amenities for families and pet owners alike.