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Secret Garden Hotel

Maleme , Pirgos Psilonerou 43 (Show on Map)

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1 room2 guests 1 room, 2 guests

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Summary of reviewsSecret Garden Hotel receives glowing praise from guests for its excellent location, dining experiences, spacious accommodations, and welcoming atmosphere. Situated as an ideal base for exploring western Crete, it balances convenience with tranquility, offering easy access to popular sites like Balos and Chania and nearby essential amenities. The proximity to the beach and public transport further enhances its appeal as a versatile and accessible lodging choice.

The dining experiences at Secret Garden Hotel stand out, with a well-regarded on-site restaurant providing high-quality meals throughout the day. Breakfast garners particular acclaim for its delicious offerings and superb value, with standout dishes like pancakes and fresh orange juice. The dinner menu receives similar accolades, noted for its simple yet satisfying range and friendly staff, adding to the welcoming ambiance around the dining and bar areas.

Accommodations at the hotel are consistently described as spacious, comfortable, and well-equipped, with clean and inviting rooms featuring amenities such as a kitchenette. The welcoming atmosphere is enhanced by charming decor that blends modern updates with a cozy Cretan feel. Guests appreciate the comfort of the beds and the overall tidiness and upkeep of the property, emphasized by a spotless pool area that provides a beautiful oasis for relaxation, complete with meticulously maintained gardens and a serene setting.

The hotel earns high marks for its exemplary staff, noted for their warmth and friendliness. Guests commend the attentive and courteous service, with particular recognition of the hosts who contribute significantly to a memorable stay with their genuine hospitality. Families also find the hotel particularly inviting, with family-friendly amenities like a kid-friendly pool and tastefully decorated family rooms.

Overall, Secret Garden Hotel impresses with its blend of strategic location, delightful dining, comfortable and well-maintained accommodations, and exceptional service, creating a memorable and enjoyable experience for guests, whether seeking relaxation, exploration, or a family-friendly environment.
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Hotel with Parking

This hotel offers free private parking, a seasonal outdoor swimming pool, and is situated close to the beach, providing convenience for guests with vehicles.

Hotel with Outdoor Pool

This hotel provides a seasonal outdoor swimming pool. The design of the pool area is noted for its tasteful incorporation of local stone elements.

Hotel near The Beach

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Outdoor Pool

Cheap Hotel

Small Hotel

Room Types

Double Room with Balcony This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with sea views.

Triple Room with Balcony Meals can be prepared in the well-fitted kitchenette, which is equipped with a stovetop, a refrigerator, kitchenware and an electric kettle. This air-conditioned triple room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with sea views.

Double Room with Pool View The double room features a wardrobe, a dressing room, as well as a private bathroom boasting a shower and a hairdryer. Guests can make meals in the kitchenette that has a stovetop, a refrigerator, kitchenware and an electric kettle. The air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a seating area as well as garden views.

Triple Room with Garden View The triple room offers a wardrobe, a dressing room, as well as a private bathroom featuring a shower and a hairdryer. The well-fitted kitchenette features a stovetop, a refrigerator, kitchenware and an electric kettle. The air-conditioned triple room provides a flat-screen TV with cable channels, a private entrance, soundproof walls, a seating area as well as garden views.

Duplex Suite Boasting a private entrance, this air-conditioned suite comes with a kitchenette, 2 bedrooms and 1 bathroom with a shower and a hairdryer. Meals can be prepared in the well-fitted kitchenette, which features a stovetop, a refrigerator, kitchenware and an electric kettle. Featuring a balcony with sea views, this suite also features soundproof walls and a flat-screen TV with cable channels. The unit has 3 beds and 1 futon.

Deluxe Double Room (2 Adults + 1 Child) Guests can make meals in the kitchenette that is equipped with a stovetop, a refrigerator, kitchenware and an electric kettle. This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with sea views. The unit offers 2 beds.

Two-Bedroom Suite Boasting a private entrance, this air-conditioned suite includes a kitchenette, 2 bedrooms and 1 bathroom with a shower and a hairdryer. In the fully equipped kitchenette, guests will find a stovetop, a refrigerator, kitchenware and an electric kettle. Featuring a balcony with sea views, this suite also offers soundproof walls and a flat-screen TV with cable channels. The unit has 3 beds.

Queen Room The double room offers a wardrobe, a dressing room, as well as a private bathroom boasting a shower and a hairdryer. Guests can make meals in the kitchenette that has a stovetop, a refrigerator, kitchenware and an electric kettle. The air-conditioned double room features a flat-screen TV with cable channels, a private entrance, soundproof walls, a seating area as well as garden views. The unit has 2 beds.

Comfort Triple Room The triple room provides a wardrobe, an electric kettle, as well as a private bathroom boasting a shower and a hairdryer. Meals can be prepared in the well-fitted kitchenette, which features a stovetop, a refrigerator and kitchenware. The spacious air-conditioned triple room features a flat-screen TV with cable channels, a private entrance, soundproof walls, a seating area as well as garden views.

About Secret Garden Hotel

License: 1229291

Guest Reviews

Location

Secret Garden Hotel is thoughtfully situated as an excellent base for exploring the western part of Crete. Strategically positioned, it's an ideal location for visiting renowned sites like Balos and Chania, as well as the western beaches. This hotel offers a blend of convenience and tranquility, located in a quiet area while only a short walk or drive from essential amenities such as a bakery, pharmacy, supermarket, and restaurants. The beach is conveniently close, accessible on foot within ten minutes, with a bus stop right outside the apartment building ensuring easy transport. For those seeking relaxation, even poolside, the setting provides the perfect escape from the hustle and bustle. Despite some reviews mentioning the presence of a busy road nearby, the overall consensus praises the location’s balance of peace and accessibility, making it suitable for both relaxation and exploration of western Crete's attractions.

Breakfast

At Secret Garden Hotel, guests can expect a high-quality breakfast experience. The on-site restaurant offers a variety of meals throughout the day, and the breakfast options are particularly noteworthy. Guests consistently describe the breakfast as tasty and excellent, with some highlighting the rich selection and very good options available. The hotel serves delicious breakfasts at reasonable prices, making it an attractive choice for travelers. Notably, the breakfast features fabulous real orange juice and mini meals that leave a lasting impression. While some guests feel the portions could be larger, the pancakes are a standout dish, receiving excellent reviews. Overall, breakfast at Secret Garden Hotel is a satisfying start to the day.

Dinner

The Secret Garden Hotel boasts a delightful dining experience that consistently earns high praise from its guests. The hotel features a small but convenient on-site restaurant open all day, ensuring that guests can enjoy meals at their leisure. The eatery is noted for its straightforward yet pleasing menu, offering dishes that satisfy both the palate and the wallet with excellent value for money. Patrons frequently commend the quality of the food, describing it as very good, excellent, and on one occasion, truly exquisite. Dining is further enhanced by the presence of friendly staff, always ready to assist in making meals readily available. The restaurant also impresses with its large selection of great food, making it a popular choice for those staying at the hotel. Complementing the dining experience is a welcoming bar area, perfect for relaxing with a drink. For those preferring an alfresco experience, a small kitchen and terrace provide a charming setting for breakfast or dinner. Additionally, tasty snacks are available at fair prices, adding to the hotel's appeal as a dining venue.

Rooms

Secret Garden Hotel seems to impress its guests with its spacious and comfortable accommodations. Many visitors highlight the roomy nature of the hotel rooms, which are often described as large, clean, and well-equipped, providing all necessary amenities including a kitchenette. The beds receive particular praise for their comfort, ensuring a restful experience.

The hotel’s decor strikes a balance between modern updates and a charming Cretan feel, featuring appealing elements like wood ceilings. Though a few guests mention a discrepancy in room size compared to online images, the overall consensus is that the spaces offer ample room for relaxation and enjoyment. The pool area also garners positive remarks for its cleanliness and beauty.

Whether in a large studio or a tastefully decorated family room, guests find the atmosphere welcoming and functional. With new and comfortable furnishings, Secret Garden Hotel delivers a satisfying blend of style and comfort, fostering an inviting ambiance for travelers.

Cleanliness

The Secret Garden Hotel is highly praised for its exceptional cleanliness, leaving guests impressed with spotless surroundings and immaculate facilities. Reviews frequently highlight the very clean and tidy rooms, with descriptions extending to the entire property, including the pool and beachfront areas. Not only is the hotel sparkling clean, but it is also well-maintained, adding to the appreciation of its sparkling, attractive environment. The staff are noted for being friendly and attentive, further enhancing the welcoming and quiet atmosphere of the hotel. The combination of cleanliness and comfort, including really comfortable beds and fantastic food, creates a pleasant and enjoyable stay for guests. While one review suggests room for improvement in cleanliness, the majority of feedback emphasizes a reliable standard of impeccable cleaning throughout the property.

Staff

At Secret Garden Hotel, guests frequently highlight the exceptional warmth and friendliness of the staff. This boutique establishment is renowned for its welcoming atmosphere, thanks largely to its dedicated and accommodating team. Visitors consistently praise the hotel's personnel, noting their kindness and courteousness that contribute to an overwhelmingly positive experience. The hosts, including Anna and her family, are especially commended for their welcoming nature and willingness to assist with any needs or queries. Whether it’s the friendly demeanor of the staff or their helpfulness during a stay, the team's enthusiastic service leaves a lasting impression on guests. Overall, the hosts play a significant role in making every guest stay memorable with their genuine smiles and exceptional hospitality.

Pool

The Secret Garden Hotel offers a delightful oasis with its pool area, consistently praised by guests for its appealing and well-maintained environment. Visitors find the pool to be a standout feature, often described as great and very beautiful. It offers a clean and inviting space, complemented by lovely landscaping that enhances the overall ambiance.

Guests appreciate the thoughtful design of the pool area, which incorporates both a bar and a restaurant, allowing for a pleasant experience without compromising the tranquility of the swimming space itself. The pool's generous size is noted as a positive aspect, providing ample room for relaxation and enjoyment without overcrowding.

Set amid exquisite gardens, the pool serves as a focal point for relaxation at the hotel, creating a cozy and charming atmosphere. This peaceful setting not only offers a superb environment for vacationers but also ensures a seamless blend with nearby accommodation, with mentions of apartments being conveniently located by the pool.

Overall, guests express satisfaction with the pool area, highlighting its cleanliness, beauty, and the careful attention to detail that makes it a cherished part of their stay at the Secret Garden Hotel.

Family

The Secret Garden Hotel emerges as a highly recommended destination for families looking for a memorable stay. The family-friendly environment is praised by guests, particularly for its kid-friendly pool, which offers relaxation and enjoyment in a beautifully landscaped setting. The hotel’s family rooms are described as clean and tastefully decorated, enhancing the overall experience. This establishment's atmosphere fosters a sense of warmth and comfort for families, creating an ideal backdrop for those seeking tranquility during their stay. The positive reviews reflect a very pleasant experience, making the Secret Garden Hotel a place that families are eager to visit again.

Outdoor Pool

The outdoor pool at Secret Garden Hotel consistently impresses guests with its charm and tranquility. Nestled in a lovely outdoor area, the pool stands out for its cleanliness and attractive landscaping, offering an ideal setting for relaxation. Visitors can enjoy a serene experience, as the pool area remains quiet and undisturbed, often with loungers readily available. The pool is complimented by superb apartments surrounding it, providing spectacular views and easy access to the water. Those seeking a peaceful retreat will find this magnificent pool an ideal spot for unwinding.

Yes, Secret Garden Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Secret Garden Hotel.

No, Secret Garden Hotel doesn't allow dogs.

Yes, parking facilities are available at Secret Garden Hotel.

No, Secret Garden Hotel doesn't have a gym.

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