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Summary of reviewsCastro Beach Hotel is a superb vacation spot with a wonderful location right across from a stunning stone beach. It is within easy reach of Chania and Platanias and guests can enjoy the hotel's secluded location and proximity to affordable markets. While breakfast has received mixed reviews, guests have praised the quality and variety of the food served for lunch and dinner which includes fresh salads, meats, fish and traditional Greek dishes. The hotel's culinary experience is described as "excellent and very tasty" with "mega good and well-crafted" meals. The rooms are comfortable, spacious and cleaned daily with modern amenities provided. The hotel is highly recommended for its cleanliness and friendly and helpful staff, especially the owner/manager who ensures everything runs smoothly. The pool is impeccably maintained and a center of relaxation and fun, complete with music and animation, while families can enjoy a separate pool just for them. The hotel's location is a great spot for sea lovers with free watersports available and a private beach is provided for those seeking a quieter beach experience. Overall, Castro Beach Hotel is an excellent choice for a clean and welcoming environment, a great staff, fantastic location and fun-filled experience. Show more
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Hotel near The Beach
Facing the beachfront in Maleme, this hotel offers direct access to a private beach area. Guests can enjoy stunning sea views and relax on the sun terrace.
Hotel with Swimming Pool
Castro Beach Hotel features an outdoor swimming pool and a children's pool. The hotel is located metres from Maleme beach. There is also a sun terrace surrounding the pool fitted with sunbeds and umbrellas.
Children's Pool Outdoor Pool
Name of the pool:Main Pool
Location of the pool:Outdoor pool
In the pool there is also:
an area designated for children
Pool minimum depth:0,60 m
Pool maximum depth:0,60 m
Pool maximum length:2 m
When is the pool open?From 15 May to 15 October
The pool also has:
Pool bar
Lifesaving equipment
Waterfall
Around the pool, there are also available:
Showers
WC
Changing facilities
Towels
Sunbeds
Umbrellas
The water of the pool is sanitized using:
Chlorine
Are there written rules guests should follow before entering the pool?Yes
Is the pool accessible to persons with disabilities?No
Located steps from the beach, this hotel provides clean rooms, exceptional food, and friendly staff. It features a big pool with sunbeds, direct access to a private beach, and stunning sea views from the sun terrace.
Hotel where Extra Health & Safety Measures Have Been Taken
Implements regular cleaning and disinfection, ensuring guest rooms and public areas are well-maintained and sanitized.Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? No
Do you ensure contactless check-in/check-out? Yes, through plexiglass structures in reception
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? Yes, certain room types. 50%
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 4 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? No
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? Yes, other limit 2
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? Yes, New hours: Check-in: 15:00 - Check-out: 11:00
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
Are rugs removed from guest rooms? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? No
Do you offer single-serve options instead of buffets for breakfast? No
Do you offer contactless delivery for in-room dining? No
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
"Health First" certification issued by the Hellenic Chamber of Hotels / Ministry of Tourism in Greece
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes Details: από τον ιατρό του ξενοδοχείου
Is there a doctor available either on-site or on-call? Yes
Has the hotel closed during the pandemic? Yes Reopening Date: July, 13 2020
The hotel offers both an outdoor swimming pool and a dedicated children's pool, making it suitable for families looking for pool facilities.
Beachfront Hotel
What is between the hotel and the beach?
A road
Answers last updated by our editors
Hotel for Honeymoon
Family Friendly Hotel
What percentage of your guests are families?Under 50%
Family-Friendly room types:
Triple rooms. Number: 50
Quad rooms. Number: 30
One-bedroom apartments. Number: 10
Please suggest which room type a family with one child should choose and where the child will sleep: STUDIO
Please suggest which room type a family with two children should choose and where the children will sleep: APARTMENT
Please suggest which room type a family with three children should choose and where the children will sleep: APARTMENT
Please suggest which room type a family with one baby should choose and mention if baby cots are provided and the cost: ALL TYPES/FREE OF CHARGE
Please suggest which room type a family with one child and one baby should choose and mention if baby cots are provided and the cost: ALL TYPES/CHILD 50%, BABY COT FREE OF CHARGE
Please suggest which room type a family with two babies should choose and mention if baby cots are provided and the cost: ALL TYPES/FREE OF CHARGE
Baby cot details:Max age:1.99 Cost: Free
Can the baby cot be placed in the same room with the parents?Yes
Can the baby cot be placed next to the parents' bed?Yes
Is there a kids' club?Yes Age from:3 - Age to:12
Is there a playground?
Outdoor Playground
Outdoor playground that is protected from the sun during morning hours (shade in summer months)
Other details: OPEN JULY AND AUGUST
Do you offer babysitting/child services?Yes, at an hourly charge: € 0
Superior Deluxe Double or Twin Room Featuring a private terrace or balcony with garden, pool and sea views, this room offers a satellite TV, air conditioning, safety deposit box and fridge.
StudioIn the kitchenette, guests will find a stovetop, a refrigerator and kitchenware. This air-conditioned studio is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with garden views. The unit has 3 beds.
ApartmentThis apartment has a balcony and private entrance.
Double or Twin Room with BalconyThis air-conditioned twin/double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with garden views. The unit has 2 beds.
MaisonetteBoasting a private entrance, this air-conditioned apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a hairdryer. The apartment's kitchenette, which has a refrigerator and kitchenware, is available for cooking and storing food. Featuring a balcony with garden views, this apartment also offers soundproof walls and a flat-screen TV with satellite channels. The unit has 4 beds.
Two-Bedroom ApartmentFeaturing a private entrance, this air-conditioned apartment is comprised of 1 living room, 2 separate bedrooms and 1 bathroom with a walk-in shower and a hairdryer. Boasting a balcony with garden views, this apartment also offers soundproof walls and a flat-screen TV with satellite channels. The unit offers 4 beds.
Junior Suite with Garden ViewBoasting a private entrance, this air-conditioned suite features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a hairdryer. The suite features soundproof walls, a seating area, a wardrobe, a flat-screen TV with satellite channels, as well as garden views. The unit has 2 beds.
Deluxe Double or Twin Room with Garden ViewThe twin/double room offers a safe deposit box, a tiled floor, as well as a private bathroom boasting a walk-in shower and a hairdryer. The air-conditioned twin/double room features a flat-screen TV with satellite channels, a private entrance, soundproof walls, a wardrobe as well as garden views.
About Castro Beach Hotel
License: 1042K012A0174901
Guest Reviews
8.9
Excellent
Location
If you're looking for a hotel with an amazing location, look no further than Castro Beach Hotel. The hotel is situated right opposite a gorgeous stone beach with the sand and sea just steps away. And if you want to explore further afield, the hotel is conveniently located just 5km from Platanias and has easy access to the city of Chania, which is about a 20-minute drive away. Plus, there are plenty of affordable markets nearby for all your shopping needs. With its peaceful and secluded location, Castro Beach Hotel is the perfect place to relax and unwind while still being close to all the action.
Breakfast
The breakfast at Castro Beach Hotel has received mixed reviews from guests with some describing it as mediocre or poor. However, many guests have praised the variety and quality of the food served for lunch and dinner, including traditional Greek dishes cooked on site. There is also a good selection of fresh salads, meats and fish. Breakfast is served from 7:30 am and while some guests have found it to be okay, others have noted that coffee could be better and there could be more variety in terms of cheeses and nuts for yogurt and muesli. Despite this, many guests have found the meals at the hotel to be varied, delicious and satisfying with something for everyone, including sweets and fruits. Overall, while the breakfast may not be the highlight of the dining experience at the hotel, there are plenty of options for guests to enjoy throughout the day.
Dinner
If you want to have a great culinary experience during your stay at Castro Beach Hotel, you won't be disappointed! Guests have praised the food, describing it as delicious, excellent and very tasty with plenty of options to choose from. The hotel offers a mix of Greek and other cuisines and provides a variety of dishes every day, including warm and tasty specialities prepared by the chefs on-site. Although some guests note that there could have been a bigger variety of fruits, the meals are still diverse and well-cooked with both white and red meat, fish and vegetables for everyone's taste. The food is served during breakfast, lunch and dinner, which are all said to be "mega good and well-crafted." Some guests even enjoyed the pool parties or karaoke offered during dinner time. So, if you're looking for a satisfying culinary experience without leaving the hotel, Castro Beach Hotel has you covered!
Rooms
Castro Beach Hotel offers comfortable and spacious rooms ideal for families. The rooms have decent-sized balconies that provide additional space for guests. The hotel provides excellent facilities with nice and modern decor. Guests receive free upgrades which include newly refurbished rooms with nice balconies and modern bathrooms with rain showers. The rooms are cleaned daily and have functional and comfortable furnishings. However, some guests feel uncomfortable with the glass door bathroom. Overall, the hotel is highly recommended with impeccable cleanliness and a great staff.
Cleanliness
Castro Beach Hotel is a beautiful and meticulously clean accommodation, according to guest reviews. The rooms, restaurant and common areas are pristine and well-kept with cleaning taking place daily. The buffet is delightful and peaceful, making for a pleasant overall experience. The entire property is tidy and cared for, making it an excellent choice for guests seeking a clean and welcoming environment.
Staff
The staff at Castro Beach Hotel has consistently received high praise from guests with many reviewers describing them as friendly and helpful. Some guests specifically mentioned the owner or manager, who was always around and ensured everything ran smoothly. The staff was also said to be accommodating and able to fulfill any requests. Guests felt welcomed and at ease thanks to the cheerful and courteous team, who were always on hand to provide assistance. They also noted the familial atmosphere and welcoming nature of the staff. Reviews were overwhelmingly positive with guests recommending the hotel's friendly and helpful staff to future travelers.
Pool
The pool at Castro Beach Hotel is nothing short of perfection according to guest reviews. The beautiful and meticulously maintained pool is a hub for relaxation and fun, complete with music and animation to create an enjoyable atmosphere. Guests can take advantage of the complimentary sun loungers and parasols to soak up the sun while enjoying refreshing dips in the pool. Families with children can also enjoy a separate pool just for them. The pool is open until 8 pm and serves as an outdoor oasis for guests.
Beach
Castro Beach Hotel is located in a wonderful location, just next to the beach. Although some guests found the Maleme beach near the hotel not to be suitable for kids due to plenty of big stones, it is still a great spot for sea lovers. To fully enjoy the beach, guests are recommended to wear water shoes. Fortunately, there are plenty of free watersports for guests, including catamaran sailing. For those who prefer a quieter beach experience, the hotel offers a beach that is clean, not crowded and visible from the restaurant. Food served in the restaurant is fresh, traditional and international and guests can also enjoy the terrace and the pool area. The location is also great for those who want to escape the hustle and bustle of the city since it is a bit far from the center of Chania, but it's still easily accessible. Overall, the stunning and rocky coastline, combined with the hotel's great amenities, make for a fantastic beach vacation.
Yes, Castro Beach Hotel has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at Castro Beach Hotel.
No, Castro Beach Hotel doesn't allow dogs.
No, parking facilities aren't available at Castro Beach Hotel.