Hotel TATRA

Malacky 48.44064900, 17.01365000 , Záhorácka 5 1.poschodie (Show on Map)
7.0
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel TATRA is highly regarded for its prime location in the heart of Malacky, offering easy access to shops, cafes and restaurants, making it an ideal stopover for travelers. Guests appreciate the hotel's complimentary parking and its strategic position near the main road and highway, which adds to its convenience. Despite its central location, the hotel maintains a peaceful ambiance, although some visitors have noted occasional noise due to its proximity to the main streets.

While the hotel shines in its location, the absence of breakfast service has been a notable downside for many guests. Despite indications on booking platforms suggesting otherwise, breakfast is not provided, leaving guests to search nearby cafes and bakeries as alternatives.

The rooms at Hotel TATRA offer spaciousness, cleanliness and comfortable beds, which many guests appreciate. The bathrooms are often praised for their cleanliness and elegance. However, issues such as noise from the busy street, lack of a refrigerator and occasional maintenance problems detract from the experience for some. Cleanliness feedback is generally positive with guests highlighting clean rooms and towels, although sporadic lapses in upkeep have been reported.

The staff at Hotel TATRA receive mixed reviews. Many guests commend the personnel for their politeness, helpfulness and friendliness, which have left a favorable impression on numerous visitors. However, there have been instances of unprofessional behavior and inconsistent service, which have affected some guests' experiences.

Beds at the hotel receive varied reviews with many finding them comfortable and appropriately firm, while others criticize the hard mattresses, synthetic bedding and thin pillows. Despite these criticisms, the overall impression is of comfortable sleeping arrangements for many visitors.

Concerns have been raised about the hotel's four-star rating with several guests feeling that the facilities and services do not align with such a designation. Issues such as the lack of breakfast, small bathrooms and insufficient room amenities have led some to question the four-star rating.

Overall, Hotel TATRA offers a convenient and clean accommodation option with a prime location, though it has room for improvement in amenities and service consistency to fully meet the expectations of its guests.
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Family Friendly Hotel

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3-Star Hotel

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Guest Reviews
7.0
Good
Location
Hotel TATRA boasts a prime location in the heart of Malacky, making it a convenient choice for travelers. Centrally positioned, the hotel provides easy access to a variety of shops, cafes and restaurants, ensuring that guests have plenty of dining and shopping options within a short walk. Its placement near the main road and highway also makes it an ideal stopover for those on road trips or traveling through the area.

Guests appreciate the complimentary parking available right in front of the building, adding an extra layer of convenience. Despite its central location and accessibility, the hotel manages to maintain a peaceful ambiance, characteristic of the town itself. However, some visitors have noted that the place can get quite noisy, possibly due to its proximity to the main streets.

The location is particularly praised for being close to key points of interest as well as essential services like a bakery. This makes Hotel TATRA not just an accommodation option but a strategic base for exploring Malacky and its surroundings. Overall, its very good location, combined with ease of access to the highway and availability of parking, makes it a practical and efficient choice for many travelers.

Breakfast
Hotel TATRA appears to have a significant gap in its breakfast offerings. Guests consistently noted the absence of breakfast service, despite various indications on booking platforms or the hotel's website that suggested otherwise. While breakfast cancellations have been attributed to the coronavirus, the lack of availability came as a disappointment to many visitors. Some travelers were redirected to nearby cafes, bakeries or grocery stores to fill this gap, which offered a partial solution. Nevertheless, the consistent feedback indicated that the lack of breakfast was a notable downside to otherwise favorable stays.

Rooms
Hotel TATRA offers a mixed experience when it comes to its rooms, as reflected in guest reviews. On the positive side, the rooms are frequently described as large, spacious and very clean, which many guests appreciated. The bathrooms have been praised for their cleanliness and elegance and some rooms come equipped with additional amenities such as insect screens and heaters. The beds in general are noted to be comfortable and appropriately firm, although some have reported that they have seen better days. Silence and effective sound insulation are highlighted in a few reviews, contributing to a restful stay.

Many guests have commented on simple, tasteful decor and sufficient room facilities, describing the accommodation as nice and cozy. New tiles and flooring have also been appreciated. The rooms provide basic necessities well, even if they lack certain conveniences like a table, kettle or shelves next to the bed.

However, several criticisms stand out. Some rooms face a busy street, resulting in significant noise issues, particularly if the air conditioning is not working, which has been reported multiple times. The lack of a refrigerator in many rooms and poorly maintained furniture were also common complaints. Cleanliness issues were noted by some with reports of crumbs on the floor, dirty carpets and dust on furniture. Problems such as a non-working toilet drain, mold on the shower head and stains on the bedding have also been mentioned.

Overall, while the rooms at Hotel TATRA have their advantages in terms of space and cleanliness, there are areas for improvement, particularly regarding maintenance, additional amenities and noise insulation.

Beds
Hotel TATRA receives mixed feedback on its beds from guests. Many reviewers found the beds to be comfortable with several highlighting the comfort of the mattresses. There's an appreciation for large and appropriately firm beds, which added to their positive experience. However, some guests reported issues such as beds being hard, having low-quality mattresses and bedding or consisting of two mattresses instead of a single unit. The use of synthetic polyester bedsheets and thin pillows also received criticism. Despite the variability in experiences, the hotel does seem to offer overall comfortable sleeping arrangements for many of its visitors.

Cleanliness
Hotel TATRA receives mixed feedback regarding cleanliness with a substantial number of guests praising the rooms for being clean and tidy. Many noted that their rooms were clean, warm and met expectations with specific mentions of the cleanliness extending to bathrooms as well. Descriptions such as very clean, very clean and nice rooms and overall clean rooms are commonly highlighted. Several guests also appreciated the clean towels and found the hotel environment to be generally tidy.

Nevertheless, some guests encountered issues, including dirty carpets, bathrooms and showers, alongside sporadic cleaning services that left a mess and generated unpleasant odors. While the general hotel condition and cleanliness did not meet the expectations of all guests, sporadic remarks about cleanliness issues contrast with the overwhelmingly positive to neutral feedback from others. The hotel appears to balance warm, clean accommodations with occasional lapses in upkeep, reflecting a spectrum of guest experiences.

Staff
Hotel TATRA has experienced a mix of feedback regarding its staff, reflecting varied guest experiences. On the positive side, many guests found the personnel to be polite, accommodating and genuinely helpful. A number of reviews highlighted the friendliness and welcoming nature of the staff with several instances of staff going out of their way to assist guests—leaving many with a favorable impression of the service. Guests also commended the polite receptionists with specific mentions of helpful and pleasant interactions, particularly in the mornings.

However, not all experiences were positive. Some guests reported encountering unprofessional behavior, such as a receptionist seemingly more interested in a show than providing service or staff acting as if guests were bothersome. There were also mentions of receptionists being unfriendly and in some cases, even drunk. These negative interactions, though seemingly in the minority, have evidently affected some guests’ overall experience at the hotel.

In summary, while the majority of guests appreciated the friendly and supportive nature of the staff at Hotel TATRA, there's an acknowledgment of inconsistency in service quality with a few instances of unprofessional behavior noted.

4 Star
Hotel TATRA has garnered significant feedback from its guests with many raising concerns about its four-star rating. Several reviewers felt that the hotel's facilities and services did not align with the expectations of a four-star establishment. Common comments included that the hotel did not provide breakfast, had small bathrooms and the rooms lacked essential amenities such as air conditioning, wardrobes and functional windows. While there is an option to extend departure times, the overall sentiment was that the amenities and overall experience did not meet the standards typically associated with a four-star rating.


No, Hotel TATRA doesn't have any pool.

No, a spa isn't available at Hotel TATRA.

Yes, Hotel TATRA welcomes dogs.

No, parking facilities aren't available at Hotel TATRA.

No, Hotel TATRA doesn't have a gym.

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