Novotel Metz Amnéville

Maizieres-les-Metz 49.21751300, 6.17135500 , 16 Route De Maizieres Les Metz (Show on Map)
7.3
Good


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Summary of reviewsNovotel Metz Amnéville is a favored choice for travelers and families due to its strategic location just off the A4 motorway, serving as a convenient stopover between Germany and southern France. Its proximity to attractions such as the Amnéville Zoo and amenities including a large supermarket, dining options, and electric vehicle charging stations make it appealing. The hotel is praised for its clean and spacious rooms, friendly staff, and enjoyable features like a small swimming pool and garden area, ensuring a comfortable and restful stay.

Guests commonly praise the hotel's breakfast for its variety and quality, featuring a comprehensive spread of both savory and sweet options, perfect for diverse preferences. Families particularly appreciate the value-for-money aspect since breakfast is complimentary for children. Despite some critiques regarding space in the breakfast area and occasional service mishaps, the overall breakfast experience is favorable.

Dining options at Novotel Metz Amnéville receive mixed feedback, with positive remarks about the cozy ambiance and friendly staff. However, opinions on food quality and service speed vary, with some guests finding the menu limited and prices high. Nevertheless, the restaurant does provide a convenient option for those wishing to dine onsite.

Rooms are highlighted for their spaciousness and comfort, especially for families. With room amenities like mini-fridges and sofa beds, guests enjoy a practical and clean environment. Despite some dated decor and possible soundproofing issues, the rooms are generally suitable for short stays.

Staff at Novotel Metz Amnéville are consistently noted for their friendly and attentive service, enhancing the guest experience. Whether assisting with special requests or offering a warm greeting, the staff are valued for their professionalism and hospitality across the hotel.

The hotel offers extensive parking facilities that are free and secure, ideal for travelers with vehicles, including electric cars, thanks to available charging stations. This convenience is complemented by the hotel’s quiet setting, despite its highway-adjacent location.

The family-friendly amenities, such as the inviting swimming pool and play areas, are well-received. The hotel also caters to pet owners, adding to its appeal as a family stopover. Although some aspects like WiFi and dining services have areas for improvement, the Novotel Metz Amnéville remains a solid choice for travelers seeking comfort, practicality, and convenience in the region.
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Hotel Taking Steps Towards Sustainability
An eco-certified hotel with the Green Key label, this property implements various green practices including the use of eco-friendly cleaning products and toiletries, recycling programs, energy-efficient lighting and water fixtures, and provides an electric car charging station.

Family Friendly Hotel
Located near Amnéville, this Novotel provides easy access to family-friendly attractions such as the Zoo d'Amnéville, Thermapolis spa, and Snowhall.

Dog Friendly Hotel
Novotel generally provides a comfortable stay with good amenities, and this location may offer outdoor areas suitable for dogs. Its location near Amnéville also provides access to various leisure activities.

Hotel with Swimming Pool
Novotel Metz Amnéville offers an outdoor pool and garden retreat. The pool and garden enhances the hotel's appeal, providing guests with a recreational and relaxing option.

  Outdoor Pool  


Business Hotel
Located in Amnéville, this Novotel provides modern amenities suitable for business travelers, including meeting rooms and comfortable accommodations, ensuring a productive stay.

Hotel with Parking
Novotel hotels typically offer on-site parking for guests. Its location outside the city center suggests easier parking access compared to downtown locations.

Accessible Hotel
This hotel provides accessible accommodation.

4-Star Hotel
Offering comfortable accommodations and practical amenities, this hotel is well-suited for families and business travelers. Its location near Amnéville's attractions adds to its appeal.

Hotel with Outdoor Pool
Set in a large park, this hotel offers an outdoor pool and a children's pool, making it suitable for families.

Room Types
Superior Queen Room and Single Sofa Bed This air-conditioned room is equipped with a flat-screen TV, cable channels and free fibre-optic WiFi. A minibar and safety deposit box are also available. The private bathroom features a bath, hairdryer and free toiletries.

Classic Double Room with Sofa Bed This air-conditioned room is equipped with a flat-screen TV, cable channels and free fibre-optic WiFi. The private bathroom features a bath, hairdryer and free toiletries.

Executive Double Room Featuring free toiletries and bathrobes, this triple room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned triple room features a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as garden views. The unit has 1 bed.

Classic Double Room with Single Sofa Bed Providing free toiletries, this triple room includes a private bathroom with a bath and a hairdryer. The air-conditioned triple room provides a flat-screen TV with cable channels, a private entrance, soundproof walls, a tea and coffee maker as well as garden views. The unit offers 2 beds.

Standard Twin Room Offering free toiletries, this twin room includes a private bathroom with a bath and a hairdryer. The air-conditioned twin room offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a tea and coffee maker as well as garden views. The unit has 2 beds.

Superior Queen Room with Sofa Bed Featuring free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. The air-conditioned quadruple room features a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as garden views. The unit has 2 beds.

2 Adjacent Rooms Featuring free toiletries, this family room includes a private bathroom with a bath and a hairdryer. The air-conditioned family room features a flat-screen TV with cable channels, a private entrance, soundproof walls, a tea and coffee maker as well as garden views. The unit has 2 beds.

Guest Reviews
7.3
Good
Location
Novotel Metz Amnéville enjoys a strategic location that is highly praised by travelers, making it an ideal stopover point for those journeying between Germany and southern France. Situated conveniently close to the A4 motorway, the hotel provides easy access to the surrounding region, including Metz and Amnéville. This ideal positioning near the highway makes it a popular choice for guests passing through, especially families and those with pets, thanks to its spacious and secure parking facilities.

The hotel’s location also offers the advantage of proximity to a variety of local attractions, such as the Amnéville Zoo and Walygator, making it a favorable spot for a family break. Despite its nearness to the highway, guests appreciate the quiet surroundings, ensuring a restful stay. Complementing the convenient access are nearby amenities, including a large supermarket, dining options, and electric vehicle charging stations, adding to the overall ease of the stay.

Beyond location, visitors highlight the hotel’s clean and spacious rooms, friendly staff, and enjoyable facilities such as the small swimming pool and garden area. These aspects contribute to a pleasant overnight experience, proving Novotel Metz Amnéville to be a reliable choice for travelers seeking comfort and practicality during their journeys.

Breakfast
The breakfast experience at Novotel Metz Amnéville garners generally positive reviews, highlighting both variety and quality. Guests frequently describe the breakfast as excellent, amazing, and super, noting its generous and comprehensive spread. The selection offers both savory and sweet options, with an extensive array of pastries, yogurt, muesli, and more, catering to diverse tastes and preferences. This ample buffet is appreciated for being well-stocked and well-organized, allowing guests to enjoy their meals in a comfortable setting. The breakfast service extends until 10:30 AM, accommodating late risers and providing a leisurely start to the day.

Moreover, several reviews commend the friendly and helpful staff, adding to the pleasant breakfast experience. The staff’s attentiveness in maintaining cleanliness and ensuring a well-tended buffet enhances the dining atmosphere. Families particularly appreciate that breakfast is free for children, offering more value for money during a stay.

However, not all reviews are uniformly positive. Some guests have noted the breakfast area's limited space and occasional issues such as broken coffee machines, tough baguettes, and diluted juices. A few guests expressed concerns over the breakfast buffet’s lack of organization and suggested the need for quality improvements to match standards expected at similar Novotel locations. Pricing also seems to be a point of contention, with some reviews mentioning that the breakfast cost is relatively high in relation to the variety offered.

Overall, breakfast at Novotel Metz Amnéville is praised for its comprehensive and varied offerings, serving as a reliable option to start the day, despite some minor inconveniences noted by a portion of guests.

Dinner
Novotel Metz Amnéville offers a dining experience that garners mixed reviews from its guests. The restaurant ambiance is often praised for its cozy and welcoming atmosphere, alongside a pleasant view of the pool. Guests highlight that the dining service can be slow and sometimes chaotic, potentially due to staff shortages, but often commend the friendly staff and their helpfulness, particularly during breakfast.

The quality of the food at dinner receives varied opinions. While some guests enjoy tasty and good meals, and a few describe their meals as excellent or fantastic, others are disappointed with the mediocre quality of the food and find it overpriced compared to the portion size and variety offered. Some guests appreciate the restaurant’s good offerings even during late arrivals, whereas others find the menu to be limited and, at times, not up to the standard expected of the hotel.

The restaurant misses the mark with its service times and availability, as some had to dine at nearby locations due to closure or kitchen issues. Certain guests pinpoint specific faults such as cold or improperly prepared meals and high costs associated with beverages like Chablis. However, there are instances when guests were pleasantly surprised by the quality of the food, citing delicious options that came quickly.

Overall, dining at Novotel Metz Amnéville can be a fine option during a road trip or as a convenient choice for those staying at the hotel, provided certain expectations regarding pricing and menu limits are considered.

Rooms
Novotel Metz Amnéville offers a blend of spaciousness and comfort in its hotel rooms. Guests frequently appreciate the ample room size, which is particularly suitable for families, providing a comfortable space that accommodates multiple people with ease. The bedding in these rooms is noted for its comfort, allowing guests to enjoy a restful night's sleep. Many reviews highlight the cleanliness of the rooms, promoting a neat and tidy environment that meets travelers' expectations. The presence of amenities such as mini-fridges and practical sofa beds further enhance the convenience of the accommodation.

The quiet location of the hotel adds to the overall comfort, making it ideal for a stopover or a brief stay when traveling. Guests also commend the welcoming nature of the staff, which adds a pleasant touch to the experience, along with the well-provided breakfast that many find to be a highlight of their stay.

On the flip side, the hotel does have some dated elements in its decor and furnishings, and certain rooms may experience issues such as a musty smell or need better soundproofing. While spacious for a majority, some rooms can be tight for families of four, especially when utilizing sofa beds, which sometimes require extra preparation. Nevertheless, for those seeking a convenient stopover destination right off the highway, Novotel Metz Amnéville generally serves its purpose well.

Beds
The beds at Novotel Metz Amnéville generally receive positive feedback from guests, with many describing them as comfortable, very comfortable, or even super comfortable. The quality of the bedding and room cleanliness contribute to a pleasant stay, with several reviewers highlighting the good quality and support of the beds, particularly for spine health. Guests also appreciate the spaciousness and comfort of the rooms. Positive comments about the extensive breakfast and friendly staff further enhance the experience.

However, there are occasional concerns regarding the beds. Some reviewers mention issues like beds being too soft or hard, narrow beds, and bedding with plastic covers, which can be unpleasant. The sofa beds, in particular, seem less satisfactory, often described as not very comfortable and not suitable for adults or children due to thin or overly soft mattresses. Some guests encountered specific issues like broken sofa beds or beds not made upon arrival.

Overall, while there are areas to improve, the quality of the beds and bedding is a strong point for Novotel Metz Amnéville, contributing to a restful and enjoyable stay for most visitors.

Cleanliness
Nestled near the highway, Novotel Metz Amnéville offers a serene environment complemented by clean and secure parking facilities. While guests have consistently praised the cleanliness of the common areas, there are mixed reviews regarding the room maintenance. Some visitors found their rooms tidy and clean, with decent bedding, adding to their overall comfort during the stay. The hotel's staff also receives positive mentions for being kind and welcoming, which enhances the experience for many guests.

However, several travelers have highlighted concerns with room cleanliness, noting issues like dusty surfaces, musty odors, and outdated decor. Specific problems such as stained carpets, lackluster bathroom hygiene, and unpleasant smells in toilets and rooms were frequently mentioned. These elements detract from the otherwise pleasant ambiance and suggest room for improvement in housekeeping standards. Despite these setbacks, the hotel manages to offer a quiet retreat, suitable for those seeking basic accommodations near the city while appreciating good service and convenient amenities.

Staff
At Novotel Metz Amnéville, guests consistently highlight the exceptional demeanor of the hotel staff, who are frequently described as friendly, welcoming, and attentive. From the moment guests arrive, the reception staff extends a warm and accommodating greeting, ensuring that each visitor feels at home. Numerous reviews commend the staff's helpfulness, often going out of their way to assist with luggage and adapt to special requests, even making children feel particularly welcomed.

The positive experiences do not stop at reception. Many guests found the staff throughout the hotel, from the bar to housekeeping, to be consistently polite and pleasant. While interactions in the restaurant received varied feedback, with some guests noting areas for improvement, the overall friendliness and professionalism of the staff remain a distinct highlight of the hotel experience.

Despite some instances of staff feeling overwhelmed or lacking motivation, especially during busy meal times, the majority of reviews emphasize an attentive service that greatly enhances the stay. Whether helping navigate the local area or simply sharing a friendly smile, the staff at Novotel Metz Amnéville stands out as a significant asset to the hotel.

Wi-Fi
At Novotel Metz Amnéville, the WiFi experience is a mixed bag among guests. There are several positive remarks about the reliability and quality of the WiFi connection, with guests often noting that it's excellent and works well under normal conditions. This suggests that the hotel's network is generally dependable for daily use, making it suitable for a short stay or a pleasant week. However, when the hotel is bustling with many guests, the internet speed tends to slow down, impacting the overall experience. Additionally, there were unfortunate instances where the WiFi did not work for several days, leading to dissatisfaction as communication and compensation were missing. Overall, the WiFi service can be described as good but occasionally temperamental, with room for improvement in handling high guest numbers and addressing disruptions.

Pool
The Novotel Metz Amnéville attracts attention with its outdoor swimming pool, particularly suitable for families traveling with children. The pool provides a delightful refuge, ideal for cooling off after a long journey or simply enjoying a warm day. Its appeal to younger guests is a frequent highlight, often described as fantastic and great for safety due to its enclosed space. Parents appreciate having an amenity that ensures their little ones are entertained.

Surrounded by lush gardens, the pool area offers a pleasant ambiance, contributing to the hotel's draw for those seeking a relaxing stopover. For many, the green surroundings enhance the experience, making it an attractive spot for both swim and leisure. The presence of sun loungers and chairs adds to the comfort and relaxation opportunities, creating a lovely setting during the summertime.

However, some guests note that the pool can be chilly and on the smaller side, leading to less space for numerous guests to enjoy. Concerns about cleanliness and signs of age in some aspects are addressed, with suggestions for improvements in maintenance. Despite minor downsides like cold water and limited size, the pool remains a valued feature for guests seeking a pleasant and functional space to unwind during their travels.

Parking
Novotel Metz Amnéville stands out for its impressive parking facilities, earning high praise from guests for a variety of reasons. The hotel offers free parking, which is both spacious and secure, making it an attractive option for travelers. Guests appreciate the convenience of a large, gated parking area directly by the hotel, providing easy access to the main entrance and ample room to park vehicles, including trailers. The parking lot is well-guarded, adding an extra layer of security for those who are concerned about the safety of their cars. Fast charging stations for electric vehicles are available, which is a notable benefit for eco-conscious travelers. Overall, the parking amenities at Novotel Metz Amnéville are comprehensive, making it an ideal stopover location, especially given its proximity to the highway and local shopping centers.

Family
Novotel Metz Amnéville serves as an ideal destination for families on the move, especially those making a stopover on long journeys. The hotel boasts a family-friendly ambiance with ample facilities to keep children entertained, including a well-liked swimming pool and a play area within a large garden. Families appreciate the spacious rooms, which generally accommodate two adults and two kids comfortably, despite a few concerns about the comfort of the sofa beds for children. Additional amenities such as a well-varied breakfast buffet and easy-to-navigate menu options contribute to a convenient travel experience.

The hotel also excels in its location, situated advantageously near motorway access with proximity to Metz and the leisure area in Amnéville, making it a strategic stop for family excursions. The welcoming and pleasant staff further enhance the family-friendly environment, providing attentive service tailored to ensure children feel especially comfortable during their stay. Pet owners will find the hotel accommodating to furry companions as well.

Overall, Novotel Metz Amnéville is particularly suited for families in transit, offering reliable facilities and a pleasant environment for a restful break. While the food at the hotel's restaurant receives mixed reviews, the overall value for money and excellent location make it a solid choice for families traveling through the region.

4 Star
Despite being classified as a four-star hotel, Novotel Metz Amnéville seems to fall short of the typical expectations associated with such a rating. Numerous guests have expressed disappointment, noting that while the entrance and lobby may align with the Novotel standard, other facilities and services do not meet the mark. The rooms appear dated and the cleanliness levels leave much to be desired, not maintaining the quality one might anticipate from a four-star establishment. The breakfast experience has also been described as subpar for the rating, and some guests felt the bar prices were not justifiable within the context of a four-star hotel. Overall, the hotel's offerings seem misaligned with the expectations set by its star rating, leaving travelers questioning its classification.

Business
Novotel Metz Amnéville is described as a functional choice for business travelers, ideal for quick stops or business trips. Its geographical location is noted as perfect, making it convenient for work-related travel. While the hotel is in need of renovation, it still offers essential amenities and spaces that cater to business needs, such as areas in the hall to work and options to meet with clients during dinner. Although feedback on staff friendliness and helpfulness is mixed, the hotel remains a practical option for those on the move.

Accessible
Novotel Metz Amnéville has received positive feedback for its convenient location near the highway, making it easily accessible for travelers. The hotel is praised for its ease of access, both from the autoroute and within its premises, providing good access to all services. Guests appreciate the straightforward check-in process and the availability of rooms catering to those with mobility issues. The hotel accommodates specific requests for accessible rooms and provides bathrooms designed for people with disabilities. However, some reviews indicate mixed experiences, particularly with the older section of the hotel, which may not be as accessible. There are mentions of small elevators and challenges for guests with reduced mobility, such as difficulties with shower facilities and long distances from certain rooms to key areas. While the hotel overall is suited for stopovers and offers a clean and accessible environment, those with specific accessibility needs might need to confirm room details prior to booking.

Outdoor Pool
The outdoor pool at Novotel Metz Amnéville proves to be a hit among families, especially those with children. Many guests appreciate the pool as a great source of entertainment and fun for kids. Despite being small, the pool serves as a lovely spot for cooling off, surrounded by a pleasant garden area complete with sun loungers, a pétanque area, and volleyball for added leisure. While some mention that the pool and garden could benefit from renovation, the lush surroundings and the cozy atmosphere make it a delightful retreat for guests seeking relaxation. Overall, the outdoor area, combining a swimming and play space, contributes positively to the hotel's appeal, providing guests with opportunities for both enjoyment and relaxation.

Dog Friendly
Novotel Metz Amnéville stands out as a welcoming destination for travelers with dogs, with facilities that cater to canine companions. The hotel provides ample outdoor spaces, including a garden ideal for dogs, and plenty of areas for walking, ensuring that pets can enjoy their stay as much as their owners. Dogs are allowed in various parts of the hotel, including accommodations and the garden during breakfast, making it convenient for pet owners. The surroundings offer a pleasant park area that enhances the overall experience for those traveling with pets. Additionally, a nearby restaurant with amazing food is dog-friendly, allowing guests and their pets to dine together. While the hotel is clean and staff are pleasant, some areas for improvement include addressing any lingering dog odors and ensuring cleanliness of pet accommodations, such as blankets. Despite these minor drawbacks, the overall experience remains positive, with a commitment to being pet-friendly and providing a great environment for dogs and their owners.


Yes, Novotel Metz Amnéville has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Novotel Metz Amnéville.

Yes, Novotel Metz Amnéville welcomes dogs.

Yes, parking facilities are available at Novotel Metz Amnéville.

No, Novotel Metz Amnéville doesn't have a gym.

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