Graal Inn Mairiporã

Mairipora -23.29218400, -46.57370100 , Via De Acesso Norte Km 62 Rod. Fernão Dias. (Show on Map)
8.5
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsGraal Inn Mairiporã receives commendations for its strategic and convenient location, particularly advantageous for travelers on the Fernão Dias Highway (BR-381). The hotel’s proximity to a 24-hour Graal service stop allows easy access to dining and amenities, making it ideal for quick stopovers or overnight stays. Its location is also beneficial for those attending local events or continuing their travels, though the roadside setting does introduce some noise from passing vehicles. Despite needing long U-turns to access the city center, guests find its cleanliness and modern facilities a worthwhile trade-off. Overall, it's celebrated for its great service, strategic location and excellent value for money.

Guests highly praise the breakfast, describing it as wonderful, excellent and even spectacular due to its extensive variety and high quality of food, including fresh fruits, cakes, breads, cereals and hot meals. Although breakfast isn't included in the room rate for some, the overall sentiment remains extremely positive, making breakfast a noteworthy highlight. Dinner experiences are mixed; while many appreciate the 24-hour on-site dining options and the good quality of food, some report inconsistent service and find the meal prices high.

Rooms at Graal Inn Mairiporã are generally well-maintained, cozy and clean with modern furniture and functional design ideal for short stays. Many guests appreciate the comfortable beds and excellent showers, though some find the space a bit cramped and note issues such as a lack of mini-fridges and limited soundproofing. However, for transient stays, the rooms are considered adequate with basic necessities well-covered.

Cleanliness is a standout feature with numerous positive reviews highlighting the spotless condition of the rooms and facilities. The entire hotel, including bathrooms and external areas, is well-maintained, contributing to a comfortable atmosphere. The staff's friendliness and efficiency further enhance the clean and orderly environment.

The staff at Graal Inn Mairiporã are frequently praised for their outstanding service, being friendly, attentive and helpful. Specific employees receive notable mentions for their exceptional customer service, which significantly adds to the guests' positive experience.

Wi-Fi quality is generally reliable and high-performing, allowing for smooth streaming and efficient access throughout the hotel. Although there is a dissenting opinion, the overall sentiment is favorable.

Parking is another advantage with ample and secure free parking available for various vehicles, despite most of it being uncovered. The convenient location next to the highway ensures easy access for travelers.

Guests also appreciate the comfortable beds, often described as the best experienced, which contribute to a restful sleep despite the small room sizes. Clean pillows and bedding complement the overall comfort.

The hotel offers good accessibility, particularly for guests with disabilities, thanks to its strategic location, spacious premises and easily accessible elevators. However, some guests have noted that the accessible rooms could benefit from additional features like safety bars in the bathrooms.

For pet owners, Graal Inn Mairiporã stands out as a dog-friendly establishment, providing a variety of amenities like designated dog-friendly areas, a lounge for guests with pets and thoughtful kits including food and water bowls. Although there is a pet fee, the overall environment is accommodating, ensuring a comfortable stay for both pets and their owners.

In summary, Graal Inn Mairiporã is celebrated for its strategic location, excellent breakfast, clean and well-maintained rooms, outstanding staff service, reliable Wi-Fi, ample parking and comfortable beds. It is also notably accommodating for pet owners, all of which make it a highly practical choice for transient travelers and overnight stays.
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Dog Friendly Hotel
This hotel allows dogs up to 15 kg and charges an additional fee, making it a practical choice for travelers with smaller dogs. They do not allow cats.

Hotel with Parking
This hotel offers ample, free, and private parking facilities. The parking area is noted to be spacious and secure, accommodating various vehicle types, including trucks. Its convenient location next to the highway provides easy access for travelers.

3-Star Hotel
Graal Inn Mairiporã provides comfortable rooms and a restaurant. It's strategically located near the highway, making it an excellent option for travelers. The hotel is also highly rated by business travelers.

Cheap Hotel

Accessible Hotel

Room Types
Double Room This air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

Standard Twin Room This air-conditioned twin room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

Double Room (2 Adults + 1 Child ) This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed and 1 futon.

Double Room - Disability Access This air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

Guest Reviews
8.5
Very Good
Location
Graal Inn Mairiporã is frequently praised for its convenient and strategic location, especially for travelers on the Fernão Dias Highway (BR-381), which connects São Paulo to Belo Horizonte. The hotel’s position adjacent to a 24-hour Graal service stop offers guests easy access to dining and amenities, making it an ideal choice for overnight stays or quick stopovers. The location is particularly advantageous for those attending events in Mairiporã or continuing their trips, given its close proximity to major attractions and the city.

However, its roadside setting does come with some drawbacks, such as the noise from passing vehicles, which can be bothersome for some guests. Additionally, accessing the city center or returning to the hotel often requires a long U-turn on the highway, which many find inconvenient. Despite these challenges, the ease of access, cleanliness and modern facilities make up for the minor inconveniences.

Overall, Graal Inn Mairiporã stands out for its great service, strategic location and excellent cost-benefit ratio, making it a practical choice for those on the go.

Breakfast
Guests at Graal Inn Mairiporã highly praise the hotel's breakfast, often describing it as wonderful, excellent and even spectacular. Many commend the extensive variety on offer, noting the abundance of fruits, cakes, breads, cereals, juices and hot meals. Several reviews highlight the freshness and quality of the food, making breakfast a rather enjoyable experience. The generous and diverse selection seems to cater well to numerous tastes with special mentions of delicious pastries and excellent coffee. Despite a few mentions of the breakfast being separately charged or perceived as pricey, the overall sentiment remains extremely positive, suggesting that the breakfast significantly enhances the guests' stay at the hotel. However, some guests noted a limited selection for specific dietary needs such as celiacs and expressed a desire for breakfast to be included in the room rate. Overall, the breakfast at Graal Inn Mairiporã stands out as a significant highlight for many guests, contributing to a memorable experience.

Dinner
Dinner at Graal Inn Mairiporã offers a mixed experience with some notable highlights. Guests appreciate the on-site dining options that include a concise menu and executive dishes and the convenience of a restaurant that's open 24 hours. The presence of the Graal restaurant next door is a particular highlight for many, offering good lunch options and a well-regarded dinner experience with positive feedback for their pizza. However, guests have noted that the service can be inconsistent with some mentioning long waits and unmet expectations. While meal prices at the restaurant and additional services have been flagged as on the higher side, the overall convenience of the location and the quality of breakfast have received ample praise. Implementing an online menu or app could potentially enhance the dining experience further.

Rooms
Graal Inn Mairiporã provides a convenient and comfortable stopover for travelers, offering modern and well-maintained rooms. Guest reviews highlight the cozy and clean accommodations with new furniture and functional design, making it ideal for short stays. Many guests praise the comfortable beds and excellent showers, as well as the overall cleanliness and organization of the rooms. Despite the small size of the rooms, they are deemed sufficient for an overnight rest, embodying a minimalist yet cozy atmosphere.

The bathrooms are often described as spacious and accessible and guests appreciate the modern amenities including smart TVs and high-quality furnishings. The hotel is conveniently quiet despite its proximity to a highway, ensuring a peaceful night's sleep for most.

However, there are notable drawbacks. The small room size is a recurring comment with some guests feeling cramped due to a lack of space for luggage and personal items. The absence of mini-fridges and limited soundproofing are also commonly mentioned, which can lead to disturbances from neighboring rooms or nearby traffic. Issues such as dusty conditions, noise from construction and occasional water leaks were also reported.

For those planning a short visit, particularly travelers passing through the area, Graal Inn Mairiporã offers a reasonable and comfortable option with its clean rooms and basic necessities that cater well to a transient stay. The great value for money and customer-centric service further enhance its appeal as a practical lodging choice.

Beds
Graal Inn Mairiporã stands out for its comfortable beds, providing guests with a restful sleep experience. Despite some rooms being small, the beds are consistently noted for their comfort and quality with many guests describing them as very comfortable or even the best they have experienced. Clean pillows and bedding add to the overall positive impression, although there are some mentions of minor issues such as deformed mattresses and pillows not being replaced. Overall, the exceptional comfort of the beds, combined with clean rooms and superb service, makes it a reliable choice for a good night's sleep.

Cleanliness
Graal Inn Mairiporã has received numerous positive reviews for its cleanliness. Guests frequently noted that the facilities and rooms are very clean and well-maintained, contributing to a comfortable and cozy atmosphere. Reviewers highlighted that the rooms are spotless, neat, tidy and organized with everything being new and in excellent condition. The cleanliness extends to all areas of the hotel, including the bathrooms and external premises. Many guests appreciated the hotel's hygienic environment and the pleasant, fresh smell that accompanies the spotless accommodations. Friendly and polite staff also contribute to the overall sense of cleanliness and order. While a few individuals noted occasional lapses in cleaning standards, the majority of guests were impressed with the hotel’s impeccable hygiene, making it an ideal choice for a comfortable and worry-free stay. The exceptional breakfast and modern facilities further enhance the guest experience, solidifying Graal Inn Mairiporã as a recommended destination for travelers seeking a clean and well-kept accommodation.

Staff
The reviews for Graal Inn Mairiporã consistently highlight the outstanding quality of service provided by the hotel staff. Visitors commend the team for being not only efficient and attentive but also remarkably friendly and polite. From the reception to room service, the employees are described as well-trained, helpful and always willing to go the extra mile.

Notable mentions include specific staff members such as Adão, who is praised for his charismatic demeanor and Johnny, who is often highlighted for his friendliness. The entire team, including receptionists Miriam and Jamile, is recognized for their exceptional customer service, making guests feel welcomed and well taken care of.

Attributes like speedy check-in, helpfulness in providing necessary items and the staff’s overall courteous and smiling behavior add to the positive experience. The dedication and kindness of the staff contribute significantly to the overall comfort and satisfaction of the guests, making Graal Inn Mairiporã a place where attentive service is consistently delivered.

Wi-Fi
At Graal Inn Mairiporã, guests generally praise the Wi-Fi, often highlighting its reliability and high quality. Many comment that the internet worked well, providing quick and efficient access without the need for hotspots. The Wi-Fi is noted to work fine throughout the entire hotel, enabling smooth internet streaming and access for various needs. However, it's important to note that there is at least one dissenting opinion regarding the Wi-Fi's performance. Despite this, the prevailing sentiment remains positive, pointing to an overall satisfactory experience with the hotel's internet services.

Parking
Graal Inn Mairiporã offers ample, free parking suitable for various types of vehicles, including trucks. The parking lot is spacious and conveniently located next to the highway, ensuring easy access for travelers. While the majority of the parking is uncovered, it is noted to be very safe. Despite the lack of covered parking, the complimentary and secure parking remains a significant positive feature for guests.

Accessible
Graal Inn Mairiporã offers a generally accessible experience for guests with disabilities, benefiting from its easy-to-access location next to the highway. The premises are described as spacious and very polished, contributing to an overall impression of good accessibility. The hotel features elevators that are easy to access, which adds to guest convenience. Additionally, the parking accommodates trucks, making it suitable for different types of travelers.

Despite these positive aspects, there are specific areas where the accessibility could be improved. Some guests pointed out that the accessible rooms, while available, lacked essential features such as safety bars in the bathrooms, which resulted in accidents and raised safety concerns. Rooms designated for wheelchair users were also criticized for not fully meeting adaptive needs due to various hazards and elevations within the rooms. Nonetheless, the hotel's focus on accessibility, especially in terms of location and common areas like elevators, remains a strong point.

Dog Friendly
Graal Inn Mairiporã is notably accommodating for guests traveling with pets, offering a variety of dog-friendly amenities and services. The establishment includes a comfortable lounge specifically for guests with dogs and multiple designated dog-friendly areas, creating a welcoming environment for pet owners. The hotel staff is appreciated for their compassion towards animals, reflecting a genuine pet-friendly ethos.

For guests arriving with pets, the hotel provides a thoughtful kit including food and water bowls, as well as a pee pad, ensuring that the needs of their furry companions are well met. However, there is a pet fee involved, though some guests have noted that the fee is not always clearly indicated and a few have found it to be rather high. Despite this, the overall sentiment reflects an accommodating space for pets with essential amenities covered to ensure a comfortable stay for both pets and their owners.


No, Graal Inn Mairiporã doesn't have any pool.

No, a spa isn't available at Graal Inn Mairiporã.

Yes, Graal Inn Mairiporã welcomes dogs.

Yes, parking facilities are available at Graal Inn Mairiporã.

No, Graal Inn Mairiporã doesn't have a gym.

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