Best Western Hotel Mainz

Mainz 50.00487200, 8.24847700 , Wallstrasse 56 (Show on Map)
7.9
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsBest Western Hotel Mainz excels in providing a delightful guest experience through a variety of factors. Situated in a prime location, this hotel offers both convenience and tranquility, being near the main train station and city center while nestled in a peaceful residential area. Guests appreciate the free parking facilities, including an underground garage, enhancing the ease of their stay.

The breakfast buffet receives glowing reviews for its generous and varied offerings, including options for different dietary needs. The breakfast room is highlighted for its stunning views over the city and the friendly staff adds to the enjoyable experience. Despite occasional crowding and price concerns, breakfast stands out as a highlight.

The hotel’s Italian restaurant garners high praise for its delicious food and cozy atmosphere, making it a standout dining option. Guests value having such quality dining connected to the hotel, enhancing their overall stay experience. Additional dining options nearby, like a Thai restaurant, provide further variety.

Spacious and well-furnished rooms designed with a modern touch ensure a comfortable stay. Many rooms include convenient amenities like kitchenettes and offer beautiful views. Cleanliness is a strong point with both rooms and common areas maintained to a high standard. Bathrooms are also generously sized and well-equipped.

Customer service is exceptional with friendly and helpful staff consistently making a positive impact. Guests often commend the reception team for their attentiveness and willingness to go the extra mile. Additionally, pet-friendly policies enhance the welcoming atmosphere.

While Wi-Fi service can be inconsistent, it is offered complimentary. The gym facilities stand out for their quality and accessibility, catering well to fitness enthusiasts. Family rooms are well-suited for larger groups, offering ample space and useful amenities. However, a lack of air conditioning could be a drawback during warmer periods.

Overall, the combination of excellent location, quality dining, spacious and clean rooms and top-notch service positions Best Western Hotel Mainz as a desirable choice for both leisure and business travelers.
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Dog Friendly Hotel
Best Western Hotel Mainz allows dogs of any size for an additional fee of €10 per pet, per night. Sorry, no cats.

Hotel with Parking
This hotel offers exceptional parking facilities including a free underground garage and a large free parking lot. Guests benefit from ample, spacious, and covered parking without additional cost.

4-Star Hotel
This hotel offers magnificent views and comfortable accommodations. It provides a restaurant, a fitness center, and rooms with kitchenettes. Laundry facilities and a multi-lingual staff enhance the stay.

Family Friendly Hotel

Hotel with Gym

Room Types
Comfort Queen Room The spacious triple room features a tea and coffee maker, a wardrobe, as well as a private bathroom boasting a bath and a bidet. The well-equipped kitchenette has a stovetop, a refrigerator and a microwave. The triple room offers a sofa, a carpeted floor, heating, as well as a flat-screen TV with satellite channels. The unit has 2 beds.

Standard Single Room The single room provides a tea and coffee maker, a wardrobe, as well as a private bathroom featuring a bath or a shower and a hairdryer. This single room features a carpeted floor, heating and a flat-screen TV with satellite channels. The unit offers 1 bed.

Standard Queen Room The spacious double room features a tea and coffee maker, a wardrobe, as well as a private bathroom boasting a bath or a shower and a hairdryer. This double room has a carpeted floor, heating and a flat-screen TV with satellite channels. The unit has 1 bed.

Comfort Queen Room with City View The double room includes a private bathroom equipped with a bath or a shower, a bidet and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a carpeted floor as well as city views. The unit offers 1 bed.

Studio Guests can make meals in the fully equipped kitchenette that features a stovetop, a refrigerator and a microwave. The studio offers a tea and coffee maker, a wardrobe, as well as a private bathroom featuring a bath and a bidet. The unit offers 1 bed.

Guest Reviews
7.9
Good
Location
Best Western Hotel Mainz boasts a prime location that combines convenience with tranquility. Strategically positioned near the main train station, the hotel provides easy access to Mainz's city center, which is only a 15 to 20-minute walk away or a quick bus ride from nearby stops. Despite its proximity to key transport hubs, the hotel is tucked away in a peaceful residential area, offering guests a quiet retreat from the hustle and bustle of city life.

The hotel's hillside setting affords great views of the city while being close enough to Mainz's vibrant old town and central attractions. For those who prefer walking, the journey to the city center is manageable, though slightly challenging due to the slope. This location also ensures good transport connections, making it an ideal choice for both leisure and business travelers, particularly those visiting the SWR broadcasting house or the university.

Moreover, guests appreciate the free parking facilities, including an underground garage, which add to the convenience of the location. Despite being somewhat maze-like, the hotel is well-signposted, ensuring ease of navigation around the premises.

In summary, Best Western Hotel Mainz offers a superb blend of central accessibility and serene surroundings, making it a desirable choice for visitors seeking both convenience and calm in their stay in Mainz.

Breakfast
Breakfast at the Best Western Hotel Mainz garners substantial praise for its generous and varied offerings. Many guests appreciate the well-appointed breakfast room, often highlighting its stunning views over the city. The buffet is described as plentiful, featuring a wide array of options including gluten-free and lactose-free choices, which accommodates different dietary needs. Guests frequently compliment the friendly and attentive staff, adding to the overall positive breakfast experience.

The quality of the food is often lauded with many finding it delicious and above average. There are mentions of beautifully prepared scrambled eggs and a diverse selection that includes local produce. Several reviews point out the extensive buffet, which is both rich and hearty, ensuring a satisfying start to the day.

A few guests have noted some areas for improvement. The breakfast can get crowded during peak times and there are occasional comments on the buffet not being restocked promptly. Additionally, some find the price of 15 euros per person a bit steep, suggesting the need for more value or a broader variety.

Overall, the breakfast at Best Western Hotel Mainz stands out for its quality, variety and the beautiful setting in which it is served, making it a significant highlight of the guests' stay.

Dinner
The dining experience at the Best Western Hotel Mainz comes highly recommended based on guest reviews. The hotel features an Italian restaurant directly connected to the building, which many guests have raved about for its delicious and diverse menu. The restaurant is described as a highlight, offering rich and delicious food at reasonable prices, making it a great option for dinner. Additionally, the restaurant setting is praised for its cozy atmosphere and friendly staff.

Guests consistently mentioned the restaurant's excellent meals with dishes that evoke an authentic Italian culinary experience. The trattoria right next to the hotel was often highlighted for its upscale cuisine and mouth-watering options. The convenience of having such a high-quality dining option attached or nearby was very much appreciated, enhancing the overall stay.

For breakfast, the same Italian restaurant also serves well-reviewed meals, adding another layer of convenience and quality to the hotel’s dining options. Beyond the Italian restaurant, there's also mention of a nearby Thai restaurant, providing guests with more variety.

While the restaurant generally received high praise, it's worth noting that a few guests felt it closed too early. Nonetheless, the majority of reviews confirm that dining at the Best Western Hotel Mainz's associated restaurants significantly enhances the guest experience, making mealtime a delightful part of their stay.

Rooms
The Best Western Hotel Mainz offers an exceptional experience with its well-furnished and incredibly spacious rooms that often feel more like apartments. The rooms are consistently noted for their cleanliness and modern decor, making them a comfortable retreat. Many rooms come with added amenities such as kitchenettes and refrigerators, enhancing convenience for longer stays. Guests frequently highlight the beautiful views of Mainz from certain rooms, adding to the charm of their stay.

The bathrooms are generously sized, often featuring both showers and bathtubs, which guests appreciate for added comfort. Despite some occasional issues, such as musty smells or impractical shower tubs, the overall quality of the accommodations receives high praise.

The hotel staff is noted for their friendliness and efficient check-in and check-out processes. The rooms are peaceful and quiet, providing a restful environment. Some guests have enjoyed upgrades to larger rooms or apartments, complete with additional amenities and pleasant views. For those interested in fitness and relaxation, the hotel offers great gym facilities and parking options in a convenient underground garage.

While the hotel’s design might be a bit outdated for some, it’s still comfortable and the space available in the rooms more than compensates. Guests also appreciate the location with the city center within walking distance, making it a great base for exploring Mainz. Overall, the Best Western Hotel Mainz offers spacious, clean and comfortable rooms with modern amenities, ideal for both short and extended stays.

Beds
Best Western Hotel Mainz offers a largely positive sleeping experience according to guest reviews. Many guests have praised the comfort of the beds, describing them as cozy, spacious and supportive. The mattresses are often highlighted for being firm yet comfortable, providing a good night’s sleep. Some also found the bed linens pleasant and the pillows soft, contributing to a very restful experience.

The rooms themselves are described as spacious and clean with clean and comfortable bedding. For those sharing a bed, the double beds are noted to be large and cozy, though some guests found them to be small or narrow. There were mixed reviews about extra beds, such as sofa beds, which some found to be uncomfortable and too firm.

Overall, the consistent theme in the reviews is the high level of comfort provided by the beds at Best Western Hotel Mainz, making it a strong point for guests looking for a restful stay.

Cleanliness
Best Western Hotel Mainz receives high marks for cleanliness, highlighted by consistently positive feedback from guests regarding the pristine condition of the rooms and common areas. Many reviews commend the spaciousness of the rooms and bathrooms, making them comfortable for a relaxing stay. Guests note that rooms are well-maintained and furnished in a classic, albeit somewhat old-fashioned style, adding a quaint touch to the environment.

The emphasis on cleanliness extends from the spotless guest rooms to the tidy communal spaces with the property being described as exceptionally clean and well-organized. The hotel is very clean and well-kept, ensuring a pleasant atmosphere throughout the premises.

The staff at Best Western Hotel Mainz are frequently praised for their friendliness and helpfulness, contributing further to an inviting stay. Visitors appreciate the environmentally conscious practices of the hotel, adding to the overall positive experience. Despite occasional minor issues such as outdated furnishings or a slight musty smell upon arrival, the general consensus is that the cleanliness and comfort of the accommodations are top-notch.

In summary, Best Western Hotel Mainz stands out as a clean, comfortable and well-managed hotel, ideal for guests who prioritize hygiene and spacious, well-kept living spaces during their travels.

Staff
Renowned for its exceptional customer service, the Best Western Hotel Mainz consistently impresses with its friendly and helpful staff. Guests routinely highlight the super friendly and courteous service at the reception, room service and restaurant. Whether it’s checking in, asking for assistance or dining at the hotel’s Italian restaurant, the staff’s warm smiles and professional demeanor are always memorable.

Guests find the reception team particularly noteworthy, often mentioning their attentive and accommodating nature. The receptionists are described as very friendly, quick to address needs and willing to go the extra mile, making both check-in and check-out a breeze. It's also common to see praise for the attentiveness and professionalism of the hotel personnel.

Visitors emphasize the consistent friendliness and helpfulness throughout their stay. From calling taxis and providing extra towels to accommodating personal requests, the staff's reliability is a frequent highlight. Some guests also appreciated the staff’s hospitality towards pets, adding to the welcoming atmosphere.

In essence, the team at Best Western Hotel Mainz stands out for their exceptional service across all areas, ensuring a pleasant and comfortable experience for every guest.

Wi-Fi
Guests at the Best Western Hotel Mainz have mixed experiences with the Wi-Fi service. On the bright side, the availability of free Wi-Fi in all rooms is a positive aspect frequently mentioned. Some guests found the Wi-Fi connection to be consistently good, strong, reliable and even very good at times. However, many reviews indicate that the Wi-Fi signal can be weak, especially in certain rooms. Complaints of poor Wi-Fi reception, slow and frequently disconnected service and even non-existent internet are also common. The Wi-Fi was often described as unreliable and unusable by some guests, leading to frustrations. Despite these issues, the fact that free Wi-Fi is offered remains a notable benefit.

Gym
The gym facilities at Best Western Hotel Mainz have consistently impressed guests with their quality and upkeep. The fitness center is described as well-equipped, modern and impeccably maintained, offering both cardio and strength training equipment. Visitors found the fitness room to be great, amazing and even outstanding, highlighting its spaciousness and cleanliness. An additional perk is the 24-hour access, allowing flexibility for all schedules. Overall, the gym at this hotel aims to meet high standards, making it an appealing option for fitness enthusiasts.

Parking
Best Western Hotel Mainz is highly praised by guests for its exceptional parking facilities. The hotel offers a variety of parking options, including an underground garage and a large parking lot, all of which are free of charge. The ease and convenience of parking is noted frequently with ample and spacious parking spaces available. Guests appreciated the availability of free, covered parking, which is particularly beneficial in a busy city like Mainz where parking spots are often hard to find.

The free three-story underground garage is a standout feature, providing secure and safe parking without any additional fees. Many found the parking facilities to be excellent and well-designed, accommodating everything from regular cars to larger vehicles. The accessibility of the parking spaces is also highlighted with the ability to park conveniently close to the rooms.

Overall, the free parking at Best Western Hotel Mainz adds significant value for guests, making their stay hassle-free and enjoyable. Whether arriving by car or storing a bicycle, visitors can expect ample and easily accessible parking options at no extra cost.

Family
Best Western Hotel Mainz emerges as a highly accommodating choice for families traveling with children. The hotel offers family rooms which can comfortably house up to five guests, making it ideal for larger families. These rooms often come with a kitchenette, which is perfect for extended stays and for preparing simple meals, although some rooms lack full kitchen equipment like plates and cutlery.

The Italian restaurant next door is noted as particularly child-friendly and offers a pleasant dining experience. Guests appreciate the quiet rooms in the evening, which ensure a restful night's sleep for both adults and children. Parking is convenient with ample free spaces available in the associated garage.

The fitness room receives high marks for its quality, adding an extra dimension to the stay for active families. On the downside, the family rooms lack air conditioning, which can be uncomfortable during warmer months and older children may require a separate room for additional space.

The sumptuous breakfast buffet garners positive comments, offering a wide variety of options to start the day. Additionally, bikes can be securely stored in a locked shed, which is a thoughtful touch for families who enjoy cycling together.

All in all, Best Western Hotel Mainz is better suited for short vacations with children, providing essential amenities and a family-friendly environment, though it may not be the best choice for longer stays during the summer or for older travelers without cars.


No, Best Western Hotel Mainz doesn't have any pool.

No, a spa isn't available at Best Western Hotel Mainz.

Yes, Best Western Hotel Mainz welcomes dogs.

Yes, parking facilities are available at Best Western Hotel Mainz.

Yes, Best Western Hotel Mainz has a gym.

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