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Summary of reviewsAC Hotel by Marriott Mainz is a centrally-located gem in the heart of Mainz, directly across from the central train station, offering unmatched convenience for travelers. Guests often highlight the perfect positioning, providing easy access to the vibrant city center and nearby attractions, all within walking distance.
The hotel is admired for its modern, stylish and clean environment, creating an elegant and welcoming atmosphere. Rooms are spacious, beautifully renovated and equipped with modern amenities, ensuring a comfortable stay. The soundproofing and air conditioning further enhance the peacefulness of the rooms, even amidst the bustling location.
Breakfast at the hotel is a standout feature, consistently praised for its quality and variety, including made-to-order egg dishes and options catering to various dietary needs. The friendly and attentive breakfast staff contribute to the pleasant dining experience. The hotel's restaurant, "Adam & Eden," receives high marks for its dinner offerings with many guests delighted by the fantastic food quality, despite the higher prices being justified by the excellent dining experience.
Cleanliness is a prominent positive aspect with both the rooms and bathrooms frequently described as spotless and well-maintained. The stylish interiors and sound insulation add to the overall comfort.
Staff at AC Hotel by Marriott Mainz are frequently commended for their exceptional professionalism, friendliness and attentiveness. Guests often mention the staff's willingness to go above and beyond, making them feel well-cared-for throughout their stay.
While the hotel does not have its own parking facilities, a conveniently located public parking garage nearby provides an affordable solution. The three short-term parking spaces in front of the entrance help ease the arrival and departure process.
The bedding is another highlight with many guests praising the comfortable and supportive mattresses, ensuring a restful sleep. Despite minor preferences for different pillow thicknesses, the overall consensus is that the hotel offers an excellent rest experience.
In summary, AC Hotel by Marriott Mainz blends modern comfort with a prime central location and outstanding service, making it an ideal choice for travelers looking to explore Mainz while enjoying a high level of hospitality and convenience. Show more
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Hotel with Free Wi-Fi
This hotel features free Wi-Fi in public areas, ensuring guests can stay connected. Its central location next to Mainz Central Station offers convenience.
Hotel with Parking
The hotel provides off-site parking facilities for guests arriving by car.
4-Star Hotel
This hotel is conveniently located near the Mainz Hbf and offers modern, up-to-date rooms. It provides essential amenities and is well-suited for business travelers. City views and a coffee shop add to the comfortable experience.
Boutique-style Hotel
Room Types
Standard Queen RoomThis modernly designed double room features soundproofing, electric kettle and air conditioning. Guests can also enjoy the open plan closet and rain shower with glass screens.
Superior King RoomThis twin/double room features air conditioning, seating area and soundproofing. Guests can also enjoy a room refrigerator and the complimentary tea and coffee facilities.
Deluxe King RoomThis double room features modern design, a seating area, air conditioning and an electric kettle. Guests can also enjoy the open plan closet and rain shower with glass screens.
Superior Twin Room with City ViewOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room offers air conditioning, soundproof walls, a minibar, a tea and coffee maker, as well as a flat-screen TV with satellite channels. The unit has 1 bed.
Guest Reviews
8.4
Very Good
Location
Situated in the heart of Mainz, AC Hotel by Marriott Mainz boasts an undeniably prime location. Located directly across from the central train station, the hotel offers unparalleled convenience for train travelers and those moving with luggage. Its central position provides easy access to the vibrant city center and numerous attractions, all within walking distance.
The hotel is described as very clean, modern and stylish, adding a touch of elegance to its strategic location. Despite being close to the bustling train station, guests appreciate the quiet ambiance, emphasizing the effective sound insulation.
The friendly and helpful staff are frequently highlighted, enhancing the overall positive experience. Dining at the hotel receives commendation as well with guests enjoying the excellent breakfast offerings and the on-site restaurant.
In summary, AC Hotel by Marriott Mainz is the perfect base for exploring the city and the surrounding area, combining modern comfort with a prime, central location and outstanding service.
Breakfast
The breakfast experience at AC Hotel by Marriott Mainz generally receives high marks from guests, consistently praised for its quality and variety. Reviewers highlight the "super great breakfast," featuring a wide selection of both hot and cold, freshly prepared dishes. The breakfast buffet is diverse and guests are particularly pleased with the made-to-order egg dishes, which include options like fried eggs and omelets.
Many guests find something for everyone, noting the breakfast's ability to cater to various preferences and dietary needs, including gluten-free options upon request. The breakfast room itself receives compliments for its pleasant atmosphere with staff described as incredibly friendly, attentive and considerate.
The attention to detail and the service provided by the breakfast staff stand out with special mentions of their exceptional service, making guests feel well-cared-for. Guests describe the breakfast as "excellent," "delicious," and "sufficient," with some highlighting specific items like fresh cake as particularly enjoyable.
While a few reviews mention that the selection might not be as vast as they hoped, the overall sentiment is positive with guests expressing satisfaction and a willingness to return. The breakfast's ability to meet diverse expectations even under COVID-19 restrictions further underscores its quality and adaptability.
Dinner
The restaurant "Adam & Eden" at AC Hotel by Marriott Mainz receives high praise for its dinner offerings. Guests frequently describe the food as fantastic, excellent and even sensational. The restaurant consistently delivers very good food with some visitors noting that their dining experience was highly recommended. The food and serving quality are often highlighted as exceptional, even reaching star-quality standards. Although the prices are above average, many feel that the culinary experience justifies the cost. Overall, guests have enjoyed memorable meals at "Adam & Eden," making it a standout feature of their hotel stay.
Rooms
AC Hotel by Marriott Mainz is a centrally-located gem offering a variety of room options that cater to different needs. Guests have highlighted the quietness of the rooms, especially those facing the courtyard and the effectiveness of the soundproof windows that ensure a peaceful stay despite the hotel's central location near the train station.
The rooms are described as clean, beautifully renovated and tastefully furnished with modern amenities. Many reviewers appreciated the spaciousness of the Deluxe rooms and the large, bright interiors. Even the smaller rooms, though noted for their size, are acknowledged for being well-equipped and functional with comfortable bedding and modern furnishings.
The air conditioning and good sound insulation enhance the comfort level and the facilities are generally praised for their cleanliness and functionality. Breakfast received positive remarks for being nicely prepared, adding to the overall pleasant experience.
While some guests found their rooms to be on the smaller side, the compact yet efficient layout still met their needs. A few reviews mentioned room upgrades, indicating a responsive and accommodating staff. Overall, the AC Hotel by Marriott Mainz provides a comfortable and modern stay with the added benefit of its supreme central location.
Beds
AC Hotel by Marriott Mainz stands out for the comfort of its beds, making it a preferred choice for travelers seeking relaxation. Multiple guests have praised the beds as being very comfortable with some even describing them as perfect and the best they experienced in Europe. Most visitors found the mattresses to be pleasantly firm and supportive, contributing to restful sleep and an overall comfortable stay. Despite minor preferences for different mattress styles or pillow thickness, the general consensus underscores the high level of comfort offered by the bedding. These positive remarks are complemented by the sound insulation of the rooms, ensuring a peaceful night's rest free from external noise such as traffic or trains. Overall, AC Hotel by Marriott Mainz provides a comfortable and restful experience, particularly with its well-regarded beds.
Cleanliness
At the AC Hotel by Marriott Mainz, guests mostly highlight the high standards of cleanliness. The hotel is praised for its luxurious and renovated decor with modern furnishings and stylish interiors. Many guests noted that their rooms were spotless and spacious with beautiful large windows and good sound insulation, ensuring a quiet stay despite the proximity to the train station.
The bathrooms receive considerable commendation, described as super clean, spacious and equipped with very comfortable showers. Additionally, the cleaning staff are frequently mentioned for their outstanding service.
Breakfast at the hotel also garners positive remarks, being described as faultless in conjunction with the overall cleanliness of the hotel. Despite a few mentions of minor dustiness and occasional lapses in bathroom upkeep, the general consensus is that the hotel maintains a high level of cleanliness. It's evident that the attention to cleanliness, modern amenities and soundproofing contribute significantly to a comfortable, restful stay at the AC Hotel by Marriott Mainz.
Staff
The AC Hotel by Marriott Mainz consistently receives high praise for its exceptional staff. Guests frequently highlight their experiences with the staff as being a key component of their stay, emphasizing the professionalism, friendliness and attentiveness they encountered. Both the reception and breakfast restaurant staff are noted for their warm, courteous and accommodating nature, ensuring that guests feel welcomed and well-cared for throughout their visit.
The staff's competence and helpfulness are often described as outstanding with special mentions for individuals who go above and beyond in providing service. This includes personalized assistance during breakfast and notably exceptional service at check-in with staff members like Adil being remembered for their welcoming and professional demeanor. The hospitality is described as reaching a level akin to 7-star service, reflecting an environment where guest comfort and satisfaction are paramount.
In summary, the AC Hotel by Marriott Mainz sets a high standard for hospitality with its remarkably friendly, attentive and competent staff, making it a top choice for travelers seeking a welcoming and supportive stay in Mainz.
Parking
When staying at the AC Hotel by Marriott in Mainz, guests can expect a range of modern amenities with the caveat of limited parking options. The hotel itself does not have its own parking facilities, which leaves visitors needing to find alternatives. Fortunately, there is a nearby public parking garage, referred to as An den Bonifatiustürmen, that many have found to be conveniently located and affordable with rates mentioned as low as €5 per night if parked on the correct level. This parking garage is just around the corner, adding a layer of convenience for guests.
While the parking garage offers a cost-effective solution, some guests noted the situation was less than optimal. The hotel provides three short-term parking spaces directly in front of the entrance for loading and unloading, ensuring a hassle-free arrival and departure. However, a few reviewers pointed out that despite the available public options, the parking situation is generally poor with some even describing the nearby parking facilities as having a bad location.
Overall, while the hotel boasts clean, modernly furnished rooms, the parking arrangements might require a bit of planning and compromise for a seamless stay.
No, AC Hotel by Marriott Mainz doesn't have any pool.
No, a spa isn't available at AC Hotel by Marriott Mainz.
No, AC Hotel by Marriott Mainz doesn't allow dogs.
Yes, parking facilities are available at AC Hotel by Marriott Mainz.
No, AC Hotel by Marriott Mainz doesn't have a gym.