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Summary of reviewsThe CIM Business Centre, situated in the charming village of Cookham, is highly praised for its exceptional location and serene surroundings. Nestled near the River Thames, it offers picturesque walks and a tranquil retreat, making it favored by both nature enthusiasts and business travelers. Its central location provides easy access to local amenities, excellent pubs and restaurants, as well as nearby attractions like Windsor and Eton. The convenience of being just 35 minutes from Heathrow Airport adds to its appeal.
Breakfast at CIM Business Centre is largely appreciated for its variety and quality with guests enjoying the delicious and freshly cooked items. Although some reviewers mention issues with food temperature and a basic selection, many still find the comprehensive full English options satisfying. The service during breakfast further enhances the experience.
Dinner services, on the other hand, receive mixed reviews due to the limited availability and minimal menu options, especially on weekends. While some guests find the meals tasty and reasonably priced, others often have to seek alternatives in nearby Cookham. The bar, although sometimes closed or understaffed, provides a social atmosphere with amenities like a pool table and comfy sofas.
Rooms at the center are described as small and basic but functional, fitted with necessary amenities. Cleanliness is a point of contention with some guests finding their rooms tidy and others reporting issues with dust and outdated decor. Despite the size constraints, the comfortable beds and beautiful surroundings contribute positively to the overall stay.
Cleanliness throughout the center is generally satisfactory, though there are occasional setbacks such as dusty corners, stained carpets and musty smells. Nonetheless, the well-maintained grounds and modern facilities are often highlighted as enhancing the visitor experience.
The staff at CIM Business Centre consistently receive high praise for their friendliness, helpfulness and professionalism. Guests frequently commend the team's dedication to excellent customer service, noting the warm and efficient service provided by both reception and restaurant staff.
Free wifi is available and praised for its speed and reliability in communal areas, though some guests report issues with connectivity in the rooms. Clearer instructions and improved room access could enhance guest satisfaction.
The gym facilities are well-received with guests appreciating the well-equipped space and its size relative to typical hotel gyms. While some mention the need for maintenance and better access systems, the gym remains a beneficial facility for fitness-conscious guests.
Parking at CIM Business Centre stands out as a major positive, offering ample, secure and free spaces. Guests appreciate the convenience and peace of mind provided by the well-maintained parking facilities, which are also accessible for disabled guests.
In summary, the CIM Business Centre offers a blend of beautiful surroundings, convenient location and excellent service, making it an attractive choice for both business and leisure stays. Despite some drawbacks with room sizes, cleanliness details and dining options, the overall experience is elevated by the friendly staff, picturesque setting and ample amenities. Show more
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Categories
Accessible Hotel
CIM Business Centre is committed to ensuring its services are accessible to everyone. Wheelchair-accessible parking is available on site.
Business Hotel
Hotel with Parking
Cheap Hotel
Hotel with Gym
Room Types
Small Double RoomProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room features carpeted floors, a seating area with a flat-screen TV, a wardrobe, an electric kettle, as well as heating. The unit offers 1 bed.
Guest Reviews
7.4
Good
Location
Nestled in the picturesque village of Cookham, the CIM Business Centre is celebrated for its ideal location and serene surroundings. Positioned near the River Thames, it grants guests access to scenic walks and cycling paths, making it a preferred choice for nature enthusiasts. The hotel is centrally located, providing easy reach to a range of excellent pubs and restaurants, which are just a short walk away. The beautiful and tranquil atmosphere is complemented by a lovely setting and landscaped gardens, offering a peaceful retreat from the hustle and bustle.
Conveniently close to several attractions, such as Windsor and Eton, as well as being just 35 minutes from Heathrow Airport, the centre serves as an excellent base for exploring the charms of Berkshire. The location is also particularly perfect for those attending local festivals, weddings or visiting family in nearby towns like Maidenhead. Ample on-site parking further adds to the convenience.
Guests appreciate the quiet, pleasant environment that the hotel provides with many praising its suitability for both leisure and business stays. The business centre style accommodation is highly regarded for its proximity to the village centre, ensuring that guests can easily enjoy the local amenities without venturing far. Overall, the CIM Business Centre boasts a superb combination of beautiful surroundings, a convenient and central location and a peaceful atmosphere, making it an attractive choice for various visitors.
Breakfast
Breakfast at CIM Business Centre receives mixed reviews from guests with notable highlights surrounding variety and quality. Numerous guests praise the breakfast for being lovely, delicious and of good quality with plenty of options. The buffets, especially, stand out with hot and freshly cooked items. The staff service during breakfast is often commended, adding to the overall pleasant experience.
However, there are recurring criticisms about the breakfast temperature; several guests mention that the food could be warmer with complaints about lukewarm or cold dishes. Some guests find the selection basic or disappointing, noting a lack of vegetarian or continental options. Despite these drawbacks, many enjoy the hearty and generous breakfast offerings, appreciating the comprehensive full English options and the diverse range of foods available. The inclusion of breakfast in the room rate is seen as excellent value, further enhancing the dining experience for many guests.
Dinner
In reviewing guest experiences regarding dinner at the CIM Business Centre, a recurring theme is the lack of consistent dining options. The hotel restaurant often appears to be unavailable for evening meals, especially on weekends, leaving many guests to seek dining alternatives in nearby Cookham. Even when open, the menu tends to be limited, resulting in mixed reviews about the quality and value of the meals served. Guests have noted that the food, when available, is reasonably priced and tasty, but the offerings can be hit or miss.
The bar, which serves food between Monday and Thursday, has garnered complaints for its limited and sometimes overpriced selection. The bar was sometimes found closed or understaffed, which added to the dining frustrations. Despite these challenges, some guests appreciated the presence of a pool table, comfy sofas and the friendliness of the staff, highlighting these as memorable aspects of their stay.
Overall, while some guests enjoyed the food that was available, many found the limited dining options and frequent closures of the restaurant to be a significant drawback. The promise of food and drink services often fell short, leading several guests to dine out. The property's multi-purpose nature, including hosting functions and office spaces, also seemed to impact the availability of regular dining services.
Rooms
The rooms at the CIM Business Centre are consistently described as very small, often feeling cramped and sometimes uncomfortable, especially for couples or those with mobility issues. Guests frequently mention the lack of space to walk around the bed and limited area overall. Despite the size, the rooms are generally seen as functional and equipped with necessary amenities such as tea and coffee facilities, although they carry a basic, almost dormitory-like ambiance. Cleanliness is quite a mixed point; while some reviewers note clean and tidy conditions, others point out issues with dust and outdated decor.
The bathroom facilities receive positive remarks for their size and the availability of hot water, but there are also mentions of them being tired and occasionally needing refurbishment. Comfort levels vary with many guests praising the comfortable and cozy beds, though also noting that some rooms can become very hot and stuffy, lacking proper ventilation or air conditioning.
In terms of value, the rooms are often considered adequate for short stays, especially for single travelers. However, there’s a general consensus that the rooms do not quite meet expectations for couples or longer stays due to their confined nature and basic setup. The location is often highlighted as convenient and the grounds as beautiful, adding a pleasant aspect to the stay despite the compact living spaces. Overall, the CIM Business Centre's rooms offer practicality and basic amenities, but they lag behind in terms of space, modernity and some facets of cleanliness.
Beds
Accommodations at CIM Business Centre have garnered mixed reviews, especially regarding their beds. Many guests found the beds comfortable, making remarks such as the bed was comfy or the bed was super comfortable. Several mentioned that the firm beds provided a good night's sleep, noting the beds were very comfortable or the bed was quite firm. However, there were also numerous reviews highlighting less favorable experiences. Several guests described the beds as small and uncomfortable, suggesting that the mattress was rock hard or the bed was lumpy and uncomfortable.
There were frequent mentions of the beds being too small, particularly the double beds, which some guests felt were inadequate for two people. Comments like the small double really means small double and the bed was extremely small were common. Many guests noted the need for additional pillows and better quality mattresses with some suggesting that the mattresses felt old and worn-out.
While a portion of guests appreciated the quiet and cozy setup, others highlighted issues like the bed's proximity to the toilet or walls. Despite the mixed reviews, some found the beds perfect for single travelers or satisfactory for a short stay. Overall, CIM Business Centre seems to provide basic and varied bedding experiences with comfort levels highly dependent on personal preferences and expectations.
Cleanliness
CIM Business Centre offers a comfortable and modern setting, boasting rooms that are consistently described as clean and very tidy. The grounds surrounding the hotel are beautifully maintained, providing a scenic backdrop for guests. Bathrooms receive positive remarks for their cleanliness with many guests finding them to be spotless. The rooms, while sometimes small, are often noted for their cleanliness and comfortable setup.
However, the property does face several cleanliness challenges. Some rooms were only surface cleaned with dust in the corners and musty smells affecting the overall experience. Issues with stained carpets, dusty fans and cobwebs in both rooms and hallways were reported. Additionally, housekeeping services have areas that need improvement with instances of incomplete cleaning and overlooked details like dirty carpets and un-emptied bins.
Despite these setbacks, many reviews highlight the cleanliness of individual rooms and common areas when adequately attended to. The surrounding natural beauty and modern facilities add to the appeal, making it a viable choice for travelers prioritizing comfort in clean environments.
Staff
The staff at CIM Business Centre have received overwhelmingly positive feedback from guests with numerous comments raving about their friendliness, helpfulness and professionalism. Guests consistently described the staff as being very friendly, polite and super accommodating. The reception staff, in particular, were highlighted for their exceptional service, providing a warm welcome and efficient check-ins and check-outs.
The restaurant staff also earned praise for their helpfulness and attentiveness, contributing to a pleasant dining experience. Many reviews mentioned the staff’s willingness to assist with any queries or issues, often going above and beyond to ensure a comfortable stay. Terms like lovely, welcoming, cheerful and professional frequently appeared, painting a picture of a team dedicated to excellent customer service.
A few reviews did note occasional moments where staff visibility and organization could be improved, along with minor instances of unhelpful behavior. However, these were significantly outnumbered by the positive comments.
In summary, the staff at CIM Business Centre are highly regarded for their friendly and helpful nature, making guests feel well cared for during their stay. Whether at the reception, restaurant or providing general support, the staff's dedication to service contributes substantially to the overall positive experience at the hotel.
Wi-Fi
The CIM Business Centre receives mixed reviews regarding their wifi services with many guests emphasizing the positive aspects. Descriptions such as "great," "mega fast," "brilliant," and "excellent" are commonly used to describe the speed and reliability of the wifi in communal areas, making it a commendable spot for business or streaming needs. Guests appreciate the seamless connectivity, which supports their work and web activities efficiently.
Free wifi is available, contributing to the convenience of the stay. The center also supports its reputation as a business-friendly venue, thanks to good wifi speeds that help guests stay connected. However, some reviews mention shortcomings, including a lack of wifi in rooms and occasional issues with connecting, describing the service in rooms as slow or inaccessible. Additionally, the wifi arrangement and access information have been critiqued for not being prominently advertised or clearly explained, leading to some confusion.
Overall, while the wifi in public areas meets expectations and supports productivity, improvements in room access and clearer instructions could enhance guest satisfaction.
Gym
The gym at the CIM Business Centre receives generally positive feedback from guests, who praise it for having excellent facilities and being well-equipped. It's noted as a good gym for those looking to exercise during their stay. Some guests describe the gym as brilliant and decent. The gym is also highlighted for being sizable for a hotel, which adds to its appeal.
However, the gym isn't without its flaws. Some guests mention that the access system could be improved and that maintenance is needed. There's also feedback pointing out the lack of water access and some reviews describe the gym as very small. Despite these drawbacks, the overall impression is that the gym is a useful facility with good equipment for conference attendees and travelers looking to keep fit.
Parking
CIM Business Centre receives high praise for its parking facilities from guests with numerous reviews highlighting various positive aspects. Guests frequently mention the ample availability of parking spaces, making it convenient and stress-free to park their cars on-site. The parking is often described as secure and free, which adds to the appeal. The spacious and uncluttered parking areas across the premises ensure that there is plenty of room for vehicles of all sizes.
The parking options include plenty of free spaces, including good options near reception and close to the accommodation for added convenience. The large, secure car park is particularly appreciated for providing peace of mind. Additionally, the proximity of parking to disabled access points makes it suitable for all guests.
The beautiful surroundings of the old building and vast gardens enhance the overall experience with parking areas well integrated into these scenic views. Overall, the abundant, secure and easily accessible parking contributes significantly to the positive experience at CIM Business Centre, ensuring that guests find great value in their stay.
Business
Located in a picturesque park, CIM Business Centre stands out as an ideal venue for business travelers attending conferences, training sessions or meetings. The center is specifically designed to cater to such guests with its functional accommodation and a strong business-centered vibe.
The facilities at CIM are excellent and include well-maintained conference rooms, well-equipped seminar rooms and a business lounge. The meeting and breakfast areas are particularly popular, contributing to an environment that’s conducive to both formal and informal business discussions.
Many reviewers appreciated the utility and convenience of the venue’s setup, highlighting it as perfect for conference participants and business customers. The site includes a walking distance from the car park, making accessibility straightforward for those driving in. For marketing professionals and corporate training attendees, CIM Business Centre provides all necessary amenities within a multipurpose complex.
Overall, the venue is deemed excellent for its conference facilities, which include neat and well-furnished meeting rooms. The training and seminar spaces offer a competent backdrop for any business-related event, contributing to a high satisfaction level among users.
Accessible
CIM Business Centre largely receives positive remarks for its accessibility to guests with disabilities, often noted for its very accessible structure and good accessibility access. Many reviewers appreciate the ground floor accommodations and the great price for cozy dorms, making it ideal for a range of guests, including those with special accessibility needs. The location is easy to find with convenient parking that's frequently accessible and wheelchair-friendly.
However, there are some areas of improvement indicated by guests. The lack of lifts to upper floors and not having enough parking spaces near reception can pose challenges. The route within the property is described as disorienting and would benefit from clearer signage. Additionally, despite the accessible parking and rooms, there are comments on the limited accessibility solutions, especially for those requiring enhanced facilities. Some guests mentioned the cramped rooms and shared toilets as areas needing better design for comfort.
Despite these challenges, the staff earns praise for their helpfulness, especially in accommodating requests like changing rooms upon arrival and the check-in process is smooth and accessible 24 hours a day. The overall accessible facilities and the strategic location near public transport routes make it a frequently booked choice among travelers seeking both convenience and accessibility.
No, CIM Business Centre doesn't have any pool.
No, a spa isn't available at CIM Business Centre.
No, CIM Business Centre doesn't allow dogs.
Yes, parking facilities are available at CIM Business Centre.