Hotel Grand Kaptan - Ultra All Inclusive is a great choice for those looking for a comfortable and clean room during their stay in Alanya. While some guests found the decor to be dated, most guests found the rooms to be spacious and comfortable with good beds. The daily cleaning service was also praised. The staff received mixed reviews with some guests pointing out rude and unhelpful employees, but the majority of guests found them to be friendly and accommodating despite a language barrier. The all-inclusive package covers everything you'd expect, like ice cream and beer/wine, making it a worthy option. While some guests were disappointed with the food quality and variety, overall the food options for lunch and dinner were really good with dietary options available. The hotel is perceived as kind, approachable and eager to help, making it a great choice for those looking for a hotel that fully applies the ultra all-inclusive concept.