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Manoir des Sables Hôtel & Golf

Magog , 90 Avenue Des Jardins (Show on Map)

7.5

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsManoir des Sables Hôtel & Golf stands out as an esteemed destination against the picturesque backdrop of Mount Orford and a serene private lake. Its location is frequently praised for its breathtaking landscapes, close proximity to downtown Magog, Orford Park and various local amenities. The hotel's well-maintained grounds provide a tranquil retreat, making it an ideal choice for nature lovers and outdoor enthusiasts seeking activities like golf, kayaking, paddle boating and hiking.

The breakfast at the hotel generally garners positive reviews for its deliciousness, variety and freshness. The all-you-can-eat buffet is particularly highlighted, though some guests feel that it is overpriced and sometimes lacking in service efficiency. Dinner at the restaurant receives commendations for the quality of food and excellent service, but issues with availability and pricing are noted, suggesting prospective diners make reservations in advance.

Guests appreciate the spacious and comfortable rooms, featuring amenities such as fireplaces and balconies with stunning views. While the room size and comfort are generally praised, there are frequent mentions of the need for renovations due to outdated furnishings and maintenance issues.

Cleanliness at the hotel presents a mixed picture. Many guests find the environment clean and pleasant with friendly service contributing positively to the experience. However, there are concerns about certain areas, particularly the rooms and spa, prompting suggestions for better maintenance and thorough cleaning.

The staff is frequently commended for their friendliness, professionalism and attentiveness, significantly enhancing guests' experiences. While most interactions are positive, occasional reports of overwhelmed or unresponsive staff indicate a need for improved consistency in service.

Wi-Fi quality varies with some guests finding it reliable while others experience inconsistent connections. The spa is generally enjoyed for its relaxing ambiance and well-maintained facilities, though it suffers from occasional maintenance and hygiene issues.

The fitness center receives mixed feedback with some guests finding it adequate and others criticizing the limited and sometimes out-of-order equipment. The pool facilities are generally well-received, especially the outdoor pool, though the indoor pool draws mixed reviews regarding cleanliness and temperature consistency.

The hotel offers well-maintained tennis courts, though some suggest minor improvements. Family-friendly activities are a significant highlight, catering well to children with a range of entertainment options and ensuring an enjoyable stay for families.

Manoir des Sables Hôtel & Golf provides a memorable experience overall with its stunning location, variety of activities and friendly staff. Addressing the noted areas for improvement, particularly in maintenance and service consistency, could further enhance the guest experience.
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Hotel near Golf Courses

Manoir des Sables Hôtel & Golf is situated on the grounds of an 18-hole resort-style golf course in the Eastern Townships. The hotel offers exceptional playing conditions and scenic mountain views, making it ideal for a golf getaway.

Hotel near Ski Resorts

Located close to Mont Orford Ski Area, this hotel is suited for families and adventure enthusiasts. It offers various outdoor activities and engaging amenities to blend relaxation with winter excitement.

Hotel with Swimming Pool

This hotel provides a golf course and a pool. The pool is suitable for both leisure and exercise, complementing the golf facilities.

Heated Pool Indoor Pool Outdoor Pool

4-Star Hotel

Overlooking Lake Ecluse, this hotel has a golf course and a full-service spa on the property. It offers year-round recreational activities. Rooms include free Wi-Fi.

Hotel with Outdoor Pool

This hotel provides both indoor and seasonal outdoor pools, along with sun loungers and pool umbrellas. Guests can also enjoy outdoor baths and have access to facilities at Hôtel Chéribourg.

Hotel with Indoor Pool

This hotel features a bright and welcoming indoor pool with a poolside bar, complemented by a hot tub, sauna, and steam room. Guests can also enjoy outdoor baths and access to additional facilities at a nearby hotel.

Hotel with Heated Pool

This hotel offers both indoor and outdoor heated pools, providing options for different seasons. The facilities also include an indoor sauna, a hot tub, and an outdoor spa with a cold bath for a comprehensive wellness experience.

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Business Hotel

Accessible Hotel

Hotel with Gym

Hotel with Tennis Courts

Room Types

Deluxe Queen Room This room includes a fireplace, kitchenette and private balcony with a view of a private lake or Mount Orford.

Junior Suite Guests will have a special experience as this suite features a pool with a view and a fireplace. This suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite offers a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, executive lounge access as well as lake views. The unit offers 2 beds.

Queen Room with Sofa Bed This double room features a pool with a view. Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as lake views. The unit has 2 beds.

Executive Suite This double room's standout features are the pool with a view and fireplace. The spacious double room offers air conditioning, soundproof walls, a terrace with lake views as well as a private bathroom boasting a bath. The unit has 2 beds.

Standard Queen Room This double room provides a pool with a view. Offering free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as lake views. The unit has 2 beds.

About Manoir des Sables Hôtel & Golf

License: 038861

Guest Reviews

7.5

Good

Location

Located against the scenic backdrop of Mount Orford and a serene private lake, Manoir des Sables Hôtel & Golf is praised for its remarkable setting. Guests consistently highlight the breathtaking views of the lake and mountains, making it an ideal spot for nature enthusiasts. The hotel is conveniently situated close to downtown Magog, Orford Park and an array of local amenities, including restaurants and shops, adding to its appeal. The grounds are beautifully maintained, offering a peaceful and quiet retreat away from the hustle and bustle. With numerous outdoor activities such as golf, kayaking, paddle boating and hiking just a stone's throw away, this location provides ample entertainment for visitors. The hotel's proximity to major highways ensures easy access, making it a great starting point for exploring the surrounding area. Whether you're there for the stunning landscapes, the tranquility or the proximity to outdoor adventures, Manoir des Sables offers a splendid setting for a memorable stay.

Breakfast

At Manoir des Sables Hôtel & Golf, the breakfast generally receives positive feedback for its deliciousness, variety and freshness. Guests frequently describe it as rich, varied and plentiful with the all-you-can-eat buffet being a highlight for many. The breakfast offerings cater well to diverse tastes, featuring something for everyone, including special accommodations for dietary restrictions.

However, there are notable criticisms, particularly regarding the cost. Many guests feel that the breakfast is overpriced with some expressing disappointment that it is not included in the room rate. A few reviews mention cold food and the desire for more à la carte options rather than being confined to the buffet. Some guests also report slow service and occasional issues with the availability of items like coffee or bread.

Overall, while the breakfast at Manoir des Sables Hôtel & Golf is generally praised for its quality and variety, the additional cost and occasional service issues detract from an otherwise positive dining experience.

Dinner

The restaurant at Manoir des Sables Hôtel & Golf receives mixed reviews from guests with an emphasis on both praise and some criticisms. The quality of the food, especially during dinner, is often highlighted as very good or excellent with many guests noting delicious meals and superb service from welcoming staff. The restaurant is appreciated for its diverse menu, beautiful setting and the overall dining experience when it is open.

However, availability and scheduling appear to be notable issues. The restaurant is frequently reported as fully booked or closed, particularly in the evenings and on certain days of the week. Guests are often advised to make reservations in advance to secure a table. There are also some instances where the restaurant is unavailable due to events like weddings or insufficient staffing.

Pricing is another point of contention; while some guests find the food to be good value for the money, others feel that the meals are overpriced considering the quality. There are also mentions of service inconsistencies and occasional disappointments with meal temperatures and tastes.

Despite these drawbacks, the positive remarks about the dining experience, including excellent service and delicious dishes, outnumber the negatives. For prospective guests, being proactive in reserving a table and being aware of the restaurant’s schedule could enhance their overall dining experience at the hotel.

Rooms

Manoir des Sables Hôtel & Golf offers spacious and comfortable rooms with a variety of amenities, such as fireplaces and balconies featuring stunning views of Mount Orford and the lake. The suite rooms provide extra privacy and impressive layouts, making them a popular choice. Overall, the room size and comfort level are highly appreciated by guests. Despite the rooms being quite large and often clean, several reviews indicate that the property is aging and in need of significant renovations. This includes outdated equipment, worn-out furniture and old carpeting. Some rooms suffer from noise issues, a lack of amenities and inconsistent cleanliness standards. Guests have also pointed out maintenance issues such as faulty lighting, plumbing problems and musty odors. While the comfort of the rooms is generally praised, the need for a refresh is consistently mentioned to enhance overall satisfaction.

Beds

At Manoir des Sables Hôtel & Golf, guests have offered mixed insights into the quality of the beds. The positive mentions highlight comfortable, crisp bedsheets and an abundant supply of pillows that guests found pleasing. Many characterized the beds as comfortable, clean and high-quality, contributing to a restful sleep experience for some visitors.

However, a notable number of guests expressed dissatisfaction, pointing out issues such as mattresses that were either too soft or too hard with some sagging in the middle. Sofa beds received particular criticism for their discomfort with several reviews mentioning them as very uncomfortable or even dreadful. Some guests also mentioned issues with the beds being worn out, leading to a recommendation that the mattresses need replacement.

Overall, while some visitors experienced comfort in their beds at Manoir des Sables, there appears to be a significant portion of guests suggesting that updates and improvements to mattress quality and bed conditions could greatly enhance the stay experience.

Cleanliness

Manoir des Sables Hôtel & Golf presents a mixed picture when it comes to cleanliness, according to guest reviews. Many visitors appreciated the clean and comfortable rooms, often describing the environment as clean and pleasant with the establishment itself being proper and well-maintained upon entry. The hotel generally provides a pleasurable stay with beautiful views and clean rooms contributing positively to the experience. Some guests highlighted the friendliness and helpfulness of the staff, adding to the overall appeal.

However, noticeable concerns about cleanliness surfaced frequently, particularly in the rooms and spa areas. Common issues included dusty carpets, spider webs, mold and unclean bathrooms. The hotel's infrastructure also appears to be aging and in need of a thorough cleaning and maintenance update. Reviews frequently noted dirty pools, unsanitary spas, stained walls and poorly maintained fixtures. Efforts to improve cleanliness, particularly in high-traffic areas like the indoor pools and spas, are necessary. Additionally, a fresh renovation might enhance the hotel's aesthetic and functional appeal.

In summary, while the hotel provides a generally clean and pleasant environment with welcoming service, improvements in thoroughness of cleaning and maintenance of facilities would greatly enhance the overall guest experience.

Staff

The staff at Manoir des Sables Hôtel & Golf has received a variety of feedback from guests, though there is a noticeable emphasis on their friendliness and professionalism. Many reviewers have highlighted that the staff is consistently friendly, courteous and professional. The warm and welcoming atmosphere created by the staff members at both the reception and the restaurant stands out with numerous mentions of their attentiveness and willingness to accommodate guests' needs. Reception staff, in particular, have been described as polite, efficient and very helpful, contributing to a positive first impression upon arrival.

There are frequent commendations for the staff's ability to ensure comfort and satisfaction with some guests noting exceptional service from certain individuals. The employees are often characterized as super nice, polite and welcoming with a particular emphasis on their friendly smiles and gracious demeanor. The housekeeping team has also been praised for their kindness and understanding. Attention to detail and dedication to service from various staff members, including those at the spa and pool, have been well-received.

However, not all feedback has been positive. There are instances where guests felt the staff was overwhelmed, unresponsive or lacked courtesy. Some reviews mention that the staff could be cold or impolite, particularly during check-in or in handling specific situations. Communication issues and a perceived lack of experience among the staff have also been noted, leading to less satisfactory interactions for some guests.

Overall, while there are areas for improvement, especially in consistency and responsiveness, the majority of guests have had positive experiences with the friendly and professional team at Manoir des Sables Hôtel & Golf.

Wi-Fi

The Wi-Fi experience at Manoir des Sables Hôtel & Golf appears to be inconsistent based on guest reviews. While some guests found the internet to be super reliable and fluent, others mentioned challenges such as poor quality and spotty connections with the signal often not being strong enough for streaming. Despite these variations, the commendations on the reliability indicate that when functioning well, the Wi-Fi can meet general browsing needs effectively.

Spa

At the Manoir des Sables Hôtel & Golf, many guests have found the spa area to be both a relaxing and enjoyable experience. The peaceful atmosphere across the spa, sauna and pool section has been appreciated by visitors, who often find the outdoor spa particularly delightful. The warm welcome and courteous service at the spa also earn commendations, creating an inviting ambiance for relaxation.

The access to various facilities such as the pool, whirlpool, sauna and fitness area is a plus and some reviews note that both indoor and outdoor spas are well-maintained. However, a recurring theme among the reviews calls attention to the aging state of the spa. Guests have highlighted that jets in the spas don't always work properly and that the overall cleanliness varies.

It's apparent that the spa facilities, at times, suffer from issues with maintenance and hygiene. Some reviews have pointed out dirty jacuzzis, green mold and a need for updates and better upkeep. The temperature and functionality of the sauna also seem to be inconsistent.

Despite these issues, some visitors still manage to find enjoyment in the spa area, particularly appreciating the outdoor spa's placement and the overall relaxation it provides. The hotel's efforts in offering a variety of activities and amenities do contribute positively to the guest experience, though improved cleanliness and updated facilities could enhance it further.

Gym

The gym at Manoir des Sables Hôtel & Golf receives mixed feedback from guests. While some find the fitness center to be adequate, others highlight several issues with the facilities. A recurring complaint is the limited and sometimes broken equipment with mentions of the main machine being out of order and very limited free weights available. Additionally, there were several mentions of the gym being closed or inaccessible during some stays. Concerns about cleanliness and the lack of water availability were also brought up. Though some guests describe the gym as up-to-date and fine, overall, the fitness room appears to lack the amenities and maintenance that regular exercisers might expect.

Pool

Manoir des Sables Hôtel & Golf boasts a variety of pool facilities, including indoor and outdoor options. Guests particularly enjoyed the nicely maintained outdoor pool and the accessible spa areas, highlighting their cleanliness and enjoyable ambiance. The amenities like the hot tubs and the spacious pool area received positive remarks, providing a relaxing experience for many visitors. The heated pool options also added an extra layer of enjoyment, especially appreciated by those seeking warmth.

However, feedback on the indoor pool was mixed. While some found it pleasant and clean, others noted issues such as cleanliness with complaints about floating debris and murky water. The indoor pool's temperature also varied with some guests finding it too cold. A few reviews pointed out that the pool jets and whirlpool temperatures were not consistent and there were occasional maintenance concerns such as outdated decor and inefficient heating.

Overall, although the outdoor pool area received many thumbs up for its pleasant atmosphere, the indoor pool's maintenance and cleanliness could benefit from some improvements to enhance guest satisfaction universally.

Tennis

Visitors to the Manoir des Sables Hôtel & Golf appreciate the array of activities available, particularly highlighting the tennis courts. Guests generally describe the courts as great, offering the option to play both tennis and pickleball. However, some feedback indicates that the tennis courts could benefit from a bit of maintenance to enhance their aesthetics and overall condition. Despite this, the inclusion of facilities like tennis and a swimming pool adds to the appeal of the hotel, providing a range of recreational options for guests.

Family

Manoir des Sables Hôtel & Golf proves to be an excellent choice for families seeking a memorable vacation with plenty of activities for children. The hotel excels in providing a variety of family-oriented activities, ensuring that kids are entertained throughout the day. Parents can unwind by the water while their little ones engage in snowshoeing, playing in the indoor pool or exploring the well-equipped entertainment center. Even younger children are catered to with some reviews highlighting the availability of an indoor playground and a range of leisure options, including massages tailored for kids.

The hotel is well-organized for families, offering amenities that make it ideal for a short family break or a weekend getaway. Visitors have positive remarks on the cleanliness of the rooms and the warm reception they receive. The establishment goes to great lengths to ensure that families have a comfortable stay with thoughtful touches like snow equipment available for free and designated areas for children to play safely.

While some guests mentioned occasional noise from children in the hallways and minor disturbances, these incidents were managed effectively by the hotel staff, ensuring minimal impact on the overall experience. Families particularly appreciate the special moments created, from kids playing in the snow to enjoying the outdoor hot tub.

The various children's activities and the well-maintained facilities make Manoir des Sables Hôtel & Golf particularly suitable for families travelling with young kids, offering a mix of relaxation and fun. This hotel stands as a great option for those looking to create lasting family memories in a welcoming and family-friendly environment.

Golf

Nestled amidst stunning landscapes, the Manoir des Sables Hôtel & Golf is a paradise for golf enthusiasts. The hotel is located directly on a golf course, allowing guests easy access to well-maintained greens that are praised for their beauty and excellent condition. The scenic surroundings and the meticulously maintained fairways provide a delightful experience for those looking to enjoy a round of golf.

Guests frequently highlight the wonderful and beautiful golf course, noting its proximity as a major convenience. Whether planning a family golf weekend or a getaway as a couple, the golf facilities cater to various needs and provide a great setting for any occasion. The clubhouse and golf terrace add to the overall charm, making it a favorite spot for both seasoned golfers and novices.

Even in winter, the golf course transforms into a pleasant area for snow activities, showcasing its versatility and year-round appeal. The location of the hotel, right at the foot of the golf course, ensures that golf enthusiasts can maximize their time on the links, enjoying the excellent condition and aesthetic appeal of the course.

Ski

Located conveniently close to the ski slopes and the foot of Mount Orford ski area, Manoir des Sables Hôtel & Golf is ideally positioned for winter sports enthusiasts. Guests appreciate the ample parking, accommodating even those visiting the nearby ski reserve. The hotel's proximity to Orford Mont Parc makes it a favored choice for snowshoeing activities. The onsite restaurant receives high praise for its superb dining experience, adding to the convenience and enjoyment of weekend ski trips. With an indoor pool providing added leisure options, the hotel's strategic location and amenities make it a strong contender for a relaxing and active getaway near the mountains.

4 Star

Manoir des Sables Hôtel & Golf offers a luxurious experience with a superb atmosphere, aiming for upscale service and deluxe accommodations. The reception is notably exceptional, often described as 5-star. However, consistent feedback suggests that the hotel requires a major refresh to truly meet the standards of a four-star establishment. Several reviews indicate that the facilities and overall maintenance do not align with its current rating with mentions of deteriorating conditions and a need for better cleanliness. While the hotel has great potential and offers a premium stay, it falls short of the four-star expectations, leading some guests to suggest a lower rating.

Business

Manoir des Sables Hôtel & Golf provides a range of facilities suited for business travelers, including business-class rooms and VIP suites. Meeting rooms and dedicated workspaces were noted as functional, making it a decent choice for conferences and executive meetings. However, there are mixed feelings regarding value for money. While the services cater to business needs, some guests felt the facilities could benefit from a major refresh. The restaurant service, including breakfast, dinner and room service, received positive mentions, although there was an instance of a receptionist's unhelpfulness concerning hotel facilities.

Accessible

Guests who visited Manoir des Sables Hôtel & Golf had varied experiences regarding accessibility for those with disabilities. Several areas of the hotel are noted for being wheelchair accessible, including the main entrance and specific rooms which are equipped with floor keys. The hotel premises feature ramps and accessible walkways, ensuring that guests using wheelchairs can navigate through certain sections more comfortably.

On the positive side, the main entrance and some rooms are designed with lowered steps, making them easier to access. Other amenities like the accessible lake add to the overall experience for guests with mobility issues. Additionally, both the family-friendly and pet-friendly environment enhance the stay for many visitors.

However, there are areas where accessibility could be improved. Some guests mentioned the lack of handrails on the stairs and the challenging sloped walkways without rails, which can make movement difficult for those with mobility problems. Access to the outdoor and two indoor spas also needs enhancement to accommodate everyone. The long walks to various parts of the hotel were also noted as difficult for those requiring accessible routes.

Efforts to make the entire hotel more accessible, especially concerning outdoor areas and certain amenities, could significantly enhance the overall guest experience for individuals with disabilities.

Heated Pool

The heated pool at Manoir des Sables Hôtel & Golf receives mixed feedback but leans towards the positive aspects. Guests have commented on both the indoor and outdoor pools being heated with the outdoor pool often highlighted for its good temperature. The cleanliness of the heated pool is also a noted plus. The outdoor pool, while smaller, is appreciated for its warm temperature, providing a pleasant experience for guests seeking a soothing swim. Despite some mentions of the indoor pool being extremely cold or frozen, the overall sentiment suggests that the hotel's heated pools offer a generally warm and enjoyable environment for relaxation.

Outdoor Pool

The outdoor pool at Manoir des Sables Hôtel & Golf receives much appreciation from guests for its cleanliness and inviting atmosphere. The pool is well-maintained and heated, providing a comfortable swimming experience even in cooler weather. Guests consistently note that there is no need to fight for chairs, thanks to ample beach chairs and umbrellas provided around the pool area. The overall ambiance is enhanced by features like the central fireplace near the spa and additional amenities such as an outdoor hot tub, although the hot tub has been described as worn out. Though occasional comments have mentioned the outdoor pool not being open or not well-kept, the majority praise the pool for being a beautiful and enjoyable aspect of their stay.

Indoor Pool

Nestled within the serene landscapes, the indoor pool of Manoir des Sables Hôtel & Golf presents a mixed bag of experiences. Guests have appreciated its good temperature and size with some referring to it as wonderful and quite nice. However, there are recurring concerns about cleanliness and maintenance. Several reviews note that the water often appears dirty with the pool area itself needing better upkeeping. The pool lighting has been described as too dark and on occasion, the filters have not been up to standard. Additionally, some visitors mentioned that the pool did not match the promotional photos and was sometimes closed or poorly lit. Despite these drawbacks, the indoor pool remains a popular feature, offering a unique respite, especially when fully operational and well-maintained.

Romantic

Manoir des Sables Hôtel & Golf offers an idyllic setting for a romantic escape. The charm of the suites, which boast beautiful privacy facing the lake and a fireplace with an ecological log, provides a serene backdrop for romance. The ambient sounds of nature, amplified by sleeping with the patio door open, contribute to a peaceful and intimate atmosphere. Guests can enjoy a tranquil retreat in the spa, sauna and pool sections, which are often described as very peaceful and relaxing.

The hotel layout is specifically designed to accommodate romantic occasions with spacious, visually appealing suites that create a perfect environment for couples. The overall calmness of the establishment lends itself to quiet and intimate moments, making romantic getaways particularly great here. Despite some criticisms regarding the outdoor spa and pool, the romantic essence of the location shines through in the joyous experiences shared by many couples.

Yes, Manoir des Sables Hôtel & Golf has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.

Yes, a spa is available at Manoir des Sables Hôtel & Golf.

No, Manoir des Sables Hôtel & Golf doesn't allow dogs.

No, parking facilities aren't available at Manoir des Sables Hôtel & Golf.

Yes, Manoir des Sables Hôtel & Golf has a gym.

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