Dream Castle Hotel Marne La Vallee
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Summary of reviewsDream Castle Hotel Marne La Vallée enjoys a prime location, making it a popular choice for visitors to Disneyland Paris. The hotel is situated in well-maintained, tranquil grounds and offers convenient access to the Disney parks via a regularly running, free shuttle service. Guests appreciate the quick and hassle-free transit to Disneyland, along with the proximity to essential amenities like the Casino supermarket and Chessy train station. The peaceful setting and welcoming ambience, complemented by spacious and clean rooms, add to the hotel's appeal. Its location also provides convenient access to attractions like Val d’Europe shopping center and La Vallée Village, making it suitable for both short visits and extended stays.
Guests have mixed opinions about the breakfast service. Many praise the extensive variety and good quality of the offerings, particularly the delicious pastries and wide selection of drinks. However, there are consistent reports of the breakfast area being crowded and somewhat chaotic with long wait times and sometimes cold dishes. Suggestions for improvement include diversifying the menu and improving organizational aspects during peak times. Despite these issues, many guests find the breakfast to be a decent start to the day, especially appreciating the friendly and efficient staff.
Dinner experiences also elicit mixed reactions. While some praise the buffet and rotisserie restaurant for their varied and tasty options, others criticize the high prices and instances of cold food. Limited vegetarian options and lack of à la carte menus are common points of dissatisfaction. There are positive remarks about the dining ambiance and friendly service, but guests feel improvements in food quality, temperature and variety would enhance the dining experience.
Rooms at Dream Castle Hotel Marne La Vallée receive mixed reviews as well with guests appreciating their spaciousness, comfort and cleanliness. The themed rooms and family-friendly configurations, such as bunk beds, are well-liked. However, some note the need for renovations, particularly in the bathrooms and report issues like inconsistent water pressure and malfunctioning air conditioning. Although cleanliness is generally lauded, specific instances of inadequate cleaning and outdated facilities are mentioned. Despite these criticisms, many find the rooms comfortable and suitable for Disneyland visitors.
The hotel's cleanliness record is mixed. While many guests commend the overall cleanliness of the rooms, bathrooms and communal areas, there are frequent reports of dirty carpets, unclean communal facilities and inconsistent housekeeping services. Specific issues like dirty dishes and poor maintenance in some areas detract from the overall experience.
The staff at Dream Castle Hotel Marne La Vallée are predominantly praised for their friendliness, professionalism and attentiveness. Guests frequently commend the reception and restaurant staff for their welcoming attitudes. Although there are occasional reports of inconsistent service, the general sentiment is positive with many guests appreciating the staff's efforts to enhance their stay.
Free WiFi is offered, but the service receives mixed reviews. Some guests report strong and fast connections, particularly in common areas, while others experience poor, inconsistent or slow connections, especially in the rooms.
The spa center offers a range of facilities like a sauna, hammam and Jacuzzi and many guests enjoy the Thai massages and overall ambiance. However, several areas need improvement, including updating worn facilities, enhancing cleanliness and extending operational hours to meet guest expectations better.
The gym is generally well-received, noted for its spaciousness and variety of equipment. However, it closes early, which can be inconvenient and some guests have reported it being in poor condition or dirty.
Finally, the hotel's pools receive mixed feedback. While the heated and spacious outdoor pool is appreciated, the indoor pool is often criticized for being small and crowded with frequent cleanliness issues reported in the pool area.
Overall, Dream Castle Hotel Marne La Vallée provides a welcoming and conveniently located base for Disneyland visitors, offering a range of amenities that can be improved to enhance the guest experience further.
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Guests have mixed opinions about the breakfast service. Many praise the extensive variety and good quality of the offerings, particularly the delicious pastries and wide selection of drinks. However, there are consistent reports of the breakfast area being crowded and somewhat chaotic with long wait times and sometimes cold dishes. Suggestions for improvement include diversifying the menu and improving organizational aspects during peak times. Despite these issues, many guests find the breakfast to be a decent start to the day, especially appreciating the friendly and efficient staff.
Dinner experiences also elicit mixed reactions. While some praise the buffet and rotisserie restaurant for their varied and tasty options, others criticize the high prices and instances of cold food. Limited vegetarian options and lack of à la carte menus are common points of dissatisfaction. There are positive remarks about the dining ambiance and friendly service, but guests feel improvements in food quality, temperature and variety would enhance the dining experience.
Rooms at Dream Castle Hotel Marne La Vallée receive mixed reviews as well with guests appreciating their spaciousness, comfort and cleanliness. The themed rooms and family-friendly configurations, such as bunk beds, are well-liked. However, some note the need for renovations, particularly in the bathrooms and report issues like inconsistent water pressure and malfunctioning air conditioning. Although cleanliness is generally lauded, specific instances of inadequate cleaning and outdated facilities are mentioned. Despite these criticisms, many find the rooms comfortable and suitable for Disneyland visitors.
The hotel's cleanliness record is mixed. While many guests commend the overall cleanliness of the rooms, bathrooms and communal areas, there are frequent reports of dirty carpets, unclean communal facilities and inconsistent housekeeping services. Specific issues like dirty dishes and poor maintenance in some areas detract from the overall experience.
The staff at Dream Castle Hotel Marne La Vallée are predominantly praised for their friendliness, professionalism and attentiveness. Guests frequently commend the reception and restaurant staff for their welcoming attitudes. Although there are occasional reports of inconsistent service, the general sentiment is positive with many guests appreciating the staff's efforts to enhance their stay.
Free WiFi is offered, but the service receives mixed reviews. Some guests report strong and fast connections, particularly in common areas, while others experience poor, inconsistent or slow connections, especially in the rooms.
The spa center offers a range of facilities like a sauna, hammam and Jacuzzi and many guests enjoy the Thai massages and overall ambiance. However, several areas need improvement, including updating worn facilities, enhancing cleanliness and extending operational hours to meet guest expectations better.
The gym is generally well-received, noted for its spaciousness and variety of equipment. However, it closes early, which can be inconvenient and some guests have reported it being in poor condition or dirty.
Finally, the hotel's pools receive mixed feedback. While the heated and spacious outdoor pool is appreciated, the indoor pool is often criticized for being small and crowded with frequent cleanliness issues reported in the pool area.
Overall, Dream Castle Hotel Marne La Vallée provides a welcoming and conveniently located base for Disneyland visitors, offering a range of amenities that can be improved to enhance the guest experience further.
Luxury Hotel
Marketed as a luxury 4-star hotel, this château-inspired property features spacious, elegant rooms and a spa with an indoor heated pool, sauna, hot tub, and fitness center. It offers two on-site restaurants and is designed with a regal ambiance.
Hotel near Golf Courses
Themed hotel near Golf Disneyland, offering a unique and enjoyable experience. Provides family-friendly amenities and convenient access to the golf course. Known for its castle-themed ambiance and overall guest satisfaction.
Hotel Taking Steps Towards Sustainability
An eco-certified hotel with Green Key certification, it is part of a group with a defined CSR strategy. The hotel uses LED light bulbs, eco-friendly cleaning products and toiletries, and implements measures for waste recycling and composting.
Hotel with Spa
Offers a medieval castle theme with a spa and wellness center. It provides a unique and enchanting experience for families and couples. Spa facilities include a sauna, steam room, and massage services.
Family Friendly Hotel
This hotel features a medieval castle theme, an indoor swimming pool, and a playground. A free shuttle service to Disneyland Paris is available. The hotel provides family-friendly rooms and dining options.
Hotel with Swimming Pool
The Dream Castle Hotel includes the Dragoon Lagoon indoor pool, providing a great option for swimming year-round. The hotel is known for having some of the best spa facilities near Disneyland Paris.
Heated Pool Indoor Pool Pool Water Slide Outdoor Pool
Hotel with Parking
This hotel provides private parking on-site, offering guests a secure and accessible option for their vehicles. This facility is particularly beneficial for visitors to Disneyland Paris, ensuring a smooth and worry-free parking experience.
EV charging stations
4-Star Hotel
The hotel offers a unique castle-themed experience for families visiting Disneyland Paris. It is equipped with family-friendly amenities and dining options. It features a magical setting with special services for children.
Hotel with Outdoor Pool
As a partner hotel, it features an outdoor swimming pool for guest use. This adds to the recreational facilities available on site for visitors.
Hotel with Indoor Pool
Features both indoor and outdoor swimming pools, providing options for year-round enjoyment. The castle theme is particularly appealing to families with children, enhancing the magical experience.
Hotel with Heated Pool
The hotel offers a heated indoor swimming pool and an outdoor pool (open seasonally). Guests can also access a spa area with a hot tub, providing both swimming and relaxation options.
Hotel with EV Charging Stations
Hotel for Honeymoon
Romantic Hotel
Business Hotel
Accessible Hotel
Hotel with Gym
Hotel with Pool Water Slide
Guest Reviews
Dream Castle Hotel Marne La Vallée boasts a remarkable location, making it an ideal choice for those visiting Disneyland Paris. Nestled in beautifully maintained grounds, the hotel is situated very close to the Disney parks, which are easily accessible via a frequently running free shuttle service. Guests appreciate the convenience of the shuttle buses, which run approximately every 10-15 minutes, ensuring a quick and hassle-free journey to the parks.
The hotel is also within walking distance of Disneyland Paris (DLP) and for those preferring a little stroll, it's a pleasant option. In addition to its proximity to Disneyland, the hotel is conveniently located near essential amenities like the Casino supermarket and a pharmacie, as well as the Chessy train station for easy access to central Paris and the airport.
Many reviews highlight the excellent location with guests noting that the hotel is perfect for families or anyone planning to visit Disneyland. The setting is quiet, which provides a peaceful retreat after a day full of Disney adventures and the hotel decor and atmosphere are warmly praised. Spacious and clean rooms, coupled with well-kept gardens and ample parking facilities, add to the overall positive experience.
Furthermore, the hotel's advantageous location provides easy access to other local attractions, including Val d'Europe shopping center and La Vallée Village, making it a well-rounded choice for visitors looking to explore beyond the Disney parks. Whether planning a short visit or an extended stay, Dream Castle Hotel Marne La Vallée offers a strategic base with great connectivity and a welcoming ambience.
Guests have mixed feelings about the breakfast at Dream Castle Hotel Marne La Vallee. Many reviews appreciate the extensive variety and good quality with many praising the delicious pastries and good selection of hot and cold drinks. There are consistent mentions of a hearty and varied breakfast with options that cater to gluten-free diets and plenty of choices that suit families.
However, some reviews point out areas for improvement, noting that the breakfast menu can be quite repetitive with limited healthy options and sometimes cold hot dishes. Reports of the breakfast area being noisy, crowded and chaotic are frequent with mentions of long wait times, insufficient seating and organizational issues. Some guests found the quality of food not up to the standard expected from a four-star hotel, specifically pointing out the scrambled eggs and coffee.
Despite these issues, many guests still found the breakfast sufficient and a good start to the day, especially appreciating the free inclusion of breakfast and the friendly and efficient staff. There are suggestions for improving the variety and replenishment of items, as well as increasing the overall organization during peak times.
Overall, while the breakfast has its highlights and generally satisfies many guests, improvements could enhance the experience, addressing concerns about variety, quality and crowd management.
The dinner experience at Dream Castle Hotel Marne La Vallee receives mixed reviews. Many praise the buffet for its varied and tasty options with some guests describing the food as delicious, hearty and plentiful. The rotisserie restaurant is particularly noted for its excellent cuisine and wide selection of dishes. Bar meals also get their share of compliments, particularly for their delicious taste and reasonable quality.
However, there are recurring criticisms about the high prices with several guests finding the buffet too expensive for the quality and variety offered. Many expressed frustration over cold food and empty trays during dinner service. Limited options for vegetarians and the lack of a la carte menus were also common points of dissatisfaction.
Additionally, some reviews highlight that the buffet could be better organized and more frequently restocked. The overall experience for some was marred by underwhelming food quality, repetitive menu choices and meals that did not meet the standards of international cuisine.
While there are positive remarks about the friendly service and the pleasant dining ambiance, the consensus seems to point towards a need for better value for money, improved food temperature and greater variety to truly elevate the dining experience at this otherwise charming hotel.
Dream Castle Hotel Marne La Vallee offers rooms that have drawn mixed reviews from guests, highlighting many positives while also noting several areas for improvement. Guests often praised the spaciousness and comfort of the rooms, mentioning large family rooms and accommodations that are well-suited for groups. Cleanliness is frequently mentioned with several guests appreciating spotless and well-maintained rooms.
Many reviews described the rooms as beautiful, nicely decorated and comfortable with some noting features such as comfy beds and clean facilities. The hotel’s themed rooms are particularly admired for their aesthetic appeal. In addition, the rooms are perceived as family-friendly with configurations that accommodate children, including bunk beds.
However, some reviews pointed out that the rooms are somewhat outdated with a need for renovations, especially in the bathrooms. Issues such as inconsistent water pressure, malfunctioning air conditioning and old carpeting were noted. While spacious, several rooms were described as very hot or very cold with some guests finding it difficult to regulate the temperature. In terms of functionality, some outlets did not work and there were complaints about minimal storage space.
Although cleanliness was generally appreciated, there were instances where guests found the rooms not adequately cleaned upon arrival with specific issues such as dirty cups or hair on towels and sheets. The hotel’s cleaning service received mixed reviews and some noted the dated condition of facilities like the bathrooms. Despite these criticisms, many guests felt the rooms provided a comfortable stay overall, particularly for those visiting Disneyland Paris, thanks to the convenient shuttle service and the overall spaciousness of the accommodations.
Dream Castle Hotel Marne La Vallee offers a range of bedding options that are generally praised by guests for their comfort and quality. Many reviewers highlighted the beds as being very comfortable with numerous mentions of super comfortable bedding and spacious beds. Families particularly appreciated the bunk beds, which were fun for children and seen as advantageous for family accommodations. The double and king-size beds were described as large and inviting, often receiving compliments for their ample size and comfort.
Despite the overall positive feedback, some guests noted that certain beds could be a bit hard or uncomfortable to their liking. Pillows received mixed reviews with several guests finding them either too thick or too firm. A few comments also mentioned the need for more appropriate pillows to enhance their sleeping experience. However, the cleanliness and upkeep of the bedding consistently received positive remarks, indicating that the hotel staff does a commendable job in maintaining the rooms.
In summary, the bedding at Dream Castle Hotel Marne La Vallee provides a generally high level of comfort, especially suited for families with a few minor areas for improvement in terms of pillow selection.
The cleanliness of Dream Castle Hotel Marne La Vallee received mixed feedback from guests. On the positive side, comments highlighted that the hotel and rooms were frequently noted as clean, tidy and spacious. The high level of cleanliness in the rooms and bathrooms, as well as the well-maintained grounds, was appreciated by many. Some guests specifically mentioned the clean and comfortable environment, often describing the hotel as beautiful, serene and welcoming. The communal areas, such as the playground and certain communal areas, were also noted as clean. The consistent effort to maintain cleanliness across the hotel did not go unnoticed with some guests praising the cleaning service for being prompt and efficient.
However, there were numerous criticisms about specific areas not meeting cleanliness standards. Several guests reported issues with dirty floors, carpets and communal facilities like the changing rooms and pool area. Problems such as sewage water in the bathtub, unclean dishes and an outdated bathroom added to their concerns. Common areas like hallways were mentioned as being dirty and not well-maintained, detracting from the overall experience. Some reviews highlighted a lack of thoroughness in housekeeping, reflecting poorly on the cleaning service's consistency.
Overall, while the hotel often impressed with its cleanliness, some areas and specific issues require attention to ensure a consistently positive experience for all guests.
Dream Castle Hotel Marne La Vallee features a predominantly friendly and helpful staff atmosphere, earning praise for their friendliness, professionalism and attentiveness. Guests frequently commended the reception staff for their welcoming and accommodating approach, although there were instances where their helpfulness varied. The bar and restaurant personnel were described as hardworking and pleasant with many guests noting the courteous and polite service they received throughout their stay.
Despite some isolated reports of unfriendliness or rudeness, the overall sentiment towards the staff leaned positively. Visitors found the staff to be immensely sweet, cooperative and capable of making their stay more enjoyable through their delightful interactions. The occasional criticism pointed towards inconsistencies in bilingual readiness and instances where the service felt understaffed, affecting the overall guest experience.
Nevertheless, the hotel's hospitality shines through the numerous accounts of staff going above and beyond, ensuring a memorable and pleasant stay for guests. The overall impression is that Dream Castle Hotel maintains a warm and welcoming environment largely thanks to its dedicated and friendly employees.
Dream Castle Hotel Marne La Vallee offers free WiFi, a useful amenity for guests. The staff are frequently praised for being friendly and helpful. However, the hotel's internet services receive mixed reviews. While some guests found the Wi-Fi to be fast and strong in certain areas, others experienced poor, inconsistent or extremely slow connections, particularly in the rooms. Several guests noted Wi-Fi working perfectly in some areas, whereas others reported the signal as weak or non-existent in their room. WiFi connection quality seems to vary significantly with some describing it as decent or okay, while others called it the worst ever. Overall, there is a common sentiment that the WiFi service could use considerable improvement.
Dream Castle Hotel Marne La Vallee offers a spa center, which has drawn both praise and critique from guests. Many appreciated the range of facilities, including a sauna, hammam and Jacuzzi, which serve as a relaxing retreat after a long day at the nearby attractions. The Thai massages received high marks for excellence, adding a touch of luxury to the spa experience.
The ambiance of the spa is often highlighted as neat and enjoyable with some guests describing it as beautiful. The availability of wellness services and an indoor pool is welcomed and the adult-only reservation for the wellness area provides a tranquil escape.
However, feedback also emphasizes areas needing improvement. Several guests noted that the spa facilities appeared outdated and worn with the cleanliness of the area being a recurring concern. Instances of cold Jacuzzi water and facilities closing earlier than expected led to disappointment. The spa's limited size and crowded conditions were also points of contention, as were reports of maintenance issues. Incorporating more attentive management and extending hours could significantly enhance the overall guest experience.
In summary, Dream Castle Hotel’s spa offers a mix of relaxation and luxury with room for improvement in maintenance and space management to meet the expectations of a 4-star establishment.
Despite some mixed feedback, the gym at Dream Castle Hotel Marne La Vallee generally receives positive appraisal from guests. Many highlight the gym as a well-equipped and modern facility, noting its spacious and separate allocated space within the hotel. Guests appreciate the comprehensive range of equipment and describe it as a great place for a workout. The positive mentions also include compliments on how the gym is enjoyed and liked by visitors who had the chance to use it.
However, there are a few points of contention. Some guests remarked that the gym is not open in the evening and closes early, which could be inconvenient for those with busy schedules. A couple of reviews mentioned that the gym was in bad condition and dirty, contrasting with the other positive comments on its upkeep and cleanliness. Additionally, there were mentions of the gym sometimes being unavailable or inadequate for certain guests' needs.
Overall, while the gym facilities at Dream Castle Hotel Marne La Vallee are often praised and seen as a solid feature by many, a few areas for improvement in accessibility and maintenance have been noted.
Dream Castle Hotel Marne La Vallee offers both indoor and outdoor swimming pools that have received mixed reviews. Many guests have positively noted the heated pool and facilities being suitable for family fun with children particularly enjoying their time and the pool's slide when operational. The outdoor pool has been described as beautiful and lovely with good temperature and spaciousness, making it a pleasant spot for relaxation.
However, there have been several criticisms regarding the pool area. Some guests found the indoor pool to be quite small and often crowded, limiting the swimming experience. Cleanliness issues were reported frequently with mentions of dirty water, unclean changing rooms and overall poor maintenance of the pool area, including mold and broken tiles. Moreover, the pool water was often described as cold, reducing its appeal for many visitors.
While some visitors found the pool area well-maintained and enjoyable, discrepancies in upkeep and cleanliness suggest that the hotel could benefit from refurbishing the indoor facilities to enhance guest satisfaction. The mix of indoor and outdoor options, alongside the attractive garden surroundings, do offer a delightful experience, particularly for families with children.
Dream Castle Hotel Marne La Vallée offers a wide range of parking options and amenities for its guests. The hotel boasts ample parking spaces that are easily accessible and conveniently located in front of the building. Many guests find the parking experience to be straightforward and hassle-free, appreciating the spacious and safe parking areas.
However, it's important to note that the hotel's parking comes with a daily fee, typically around 15 euros. This charge applies to most guests unless the booking was made directly through the hotel's website or a specific offer that includes free parking. Some guests feel that this fee is quite expensive and believe it should be integrated into the overall room price.
Despite the additional cost, the availability of numerous parking spots and the ease of parking are often highlighted as positive aspects. The hotel also offers facilities for charging electric vehicles, adding to the convenience for those driving sustainable cars. Overall, while the paid parking might come as a surprise to some, the ease and safety of the parking area receive generally favorable feedback.
Dream Castle Hotel Marne La Vallee offers an ideal environment for families, delivering a range of amenities and activities designed specifically for children. Families can expect spacious and comfortable rooms, including configurations perfect for a family of four with fun bunk beds for kids. The hotel features extensive facilities tailored to entertain young guests, including playgrounds, jungle gyms and dedicated play areas.
Children can enjoy the indoor pool and a variety of games, while the evening entertainment adds an extra layer of fun. The hotel is particularly accommodating with its kid-friendly atmosphere and family-oriented services, ensuring a comfortable stay for both parents and children.
Conveniently located with a shuttle service to the nearby Disney parks, it makes a perfect base for Disney adventures. Although some issues were noted such as the lack of high chairs in the breakfast room and the industrial slide being closed, overall, the hotel comes highly recommended for its family-centric focus and magical setting.
In addition to its child-friendly amenities, the hotel also boasts beautifully designed family suites, perfect for large families or groups traveling together. The friendly and accommodating staff further enhance the experience, making Dream Castle Hotel Marne La Vallee a fantastic choice for a family vacation.
Dream Castle Hotel Marne La Vallee with its enchanting fairy-tale decor and beautiful design, appears to have been a popular choice, especially for families visiting Disneyland Paris. However, the overall sentiment from the reviews points to a significant shortfall in meeting the anticipated standards of a four-star hotel.
Many guests expected more regarding the level of service, cleanliness and amenities. Concerns were raised about the absence of bathrobes, slippers and complimentary water bottles in the rooms. Additionally, the quality and maintenance of the bathrooms did not align with the hotel's grand presentation. Issues such as poor water pressure and the provision of only basic toiletries marred the experience.
Dining experiences were notably disappointing with the buffet breakfast often described as chaotic, limited in choice and not up to four-star quality. The room service menu was also considered extremely limited and the dining room too small to accommodate guests comfortably.
The hotel’s overall upkeep, including cleanliness and general maintenance, failed to meet the expectations for a hotel boasting a four-star rating. Housekeeping standards fell short and certain areas, such as the sauna and pool, required more attention. The pool was also mentioned as being too small for a hotel of this supposed caliber.
While some guests found the hotel reasonable and aligned with four-star standards, the overwhelming consensus indicated that Dream Castle Hotel Marne La Vallee does not fully deliver on its four-star promise, suggesting that prospective visitors might need to temper their expectations.
Dream Castle Hotel Marne La Vallee offers a variety of amenities tailored to business travelers. The hotel features spacious rooms with a transfer service, making it convenient for those on business trips. Guests have highlighted the business-friendly environment, which includes a well-equipped business center, adequate conference rooms and a large workspace suitable for completing work tasks.
The free shuttle bus to and from Disneyland is noted as a valuable service, adding convenience for those with tight schedules. High-speed wifi is available throughout the hotel, ensuring that business guests can stay connected and productive. The friendly welcome and professional atmosphere further contribute to a comfortable stay.
While primarily tailored to business needs, the hotel also caters to families and leisure travelers with its holiday style ambiance. However, there were mentions of corporate events occasionally interfering with stays, which might affect some guests. Despite these minor issues, the overall sentiment indicates that Dream Castle Hotel Marne La Vallee is a solid choice for business travelers seeking efficient and comfortable accommodations.
Dream Castle Hotel Marne La Vallee generally receives favorable feedback regarding its accessibility features. Guests appreciate the hotel's good location, which includes easy access to local attractions such as Disneyland and nearby malls. The property boasts accessible rooms, elevators and is noted to be wheelchair-friendly. Families will particularly benefit from the facilities adapted for both children and disabled individuals, ensuring a pleasant stay for all ages.
However, reviews do mention several areas which require improvement. Guests with mobility issues highlighted challenges with the shower facilities, specifically for individuals with hip problems. Additionally, there were instances where the disabled access was deemed poor with reports of needing to use a back door and a broken ramp. Some disabled facilities were noted to need repair and maintenance.
Despite these issues, complimentary parking and accessible breakfast options contribute to a largely positive experience. The hotel's accessible shuttle bus and secure storage facilities add to the convenience, making Dream Castle a reasonable choice for travelers with disabilities, though room for enhancement in accessibility remains.
Dream Castle Hotel Marne La Vallee features a pool with a water slide that has garnered mixed reviews. While some families appreciated the inclusion of a water slide designed for kids, the general sentiment reflects disappointment due to its limited size and occasional closure. Many guests noted that the singular small slide was not sufficient to entertain the children, leaving them disheartened. Additionally, there were comments about the pool not being warm enough, which some visitors found uncomfortable. Despite the presence of the water slide, the overall pool experience fell short of some guests' expectations.
Dream Castle Hotel Marne La Vallee offers a heated indoor swimming pool that most guests find pleasant and enjoyable. Families have noted that their children particularly enjoyed the pool, which adds an extra layer of fun to their stay. The pool is well-maintained, providing a decent swimming experience. However, some guests have pointed out issues with the cleanliness of the heated pool area and mentioned occasions when the water temperature felt colder than expected. While the pool temperature can vary, it remains a popular amenity for guests looking to unwind.
The indoor pool at Dream Castle Hotel Marne La Vallee offers a mix of experiences for guests. Despite its small size and occasional crowding, it is generally appreciated, especially by children who find it enjoyable. Positive mentions highlight that the pool is a great addition to the hotel's amenities, including a Jacuzzi and gym. The convenience of the pool's hours and its indoor setting make it a notable feature of the hotel.
However, several reviews point out areas that need improvement. The pool area lacks proper maintenance, cleanliness and adequate supervision with reports of guests entering with shoes on. The temperature of the water is another common concern, often described as too cold and not well-heated, particularly unsuitable for the winter season. Additionally, some facilities like the slide were noted to be out of service.
While the pool is often described as small, it still serves its purpose for many guests, providing a pleasant indoor activity, especially for families with children. The need for refurbishments, better maintenance and enhanced cleanliness are recurring suggestions from guests for an improved swimming experience.
Dream Castle Hotel Marne La Vallee offers a highly romantic experience, making it perfect for a couples' getaway. The hotel boasts an outstanding romantic atmosphere with its beautiful decor and ambiance. Guests found the chateau style especially charming, likening the experience to feeling like royalty. The secluded and quiet setting enhances the romantic vibe and the gardens provide picturesque views, ideal for a romantic stroll. The poolside ambiance was particularly amazing, contributing to a tranquil and loving environment. While the spa did not fully meet everyone's expectations, the overall ambiance, especially during sunrise and sunsets, made the stay enchanting. The hotel's romantic decor and outdoor spaces further enriched the romantic getaway experience.
Location Show Map
Location
The hotel is also within walking distance of Disneyland Paris (DLP) and for those preferring a little stroll, it's a pleasant option. In addition to its proximity to Disneyland, the hotel is conveniently located near essential amenities like the Casino supermarket and a pharmacie, as well as the Chessy train station for easy access to central Paris and the airport.
Many reviews highlight the excellent location with guests noting that the hotel is perfect for families or anyone planning to visit Disneyland. The setting is quiet, which provides a peaceful retreat after a day full of Disney adventures and the hotel decor and atmosphere are warmly praised. Spacious and clean rooms, coupled with well-kept gardens and ample parking facilities, add to the overall positive experience.
Furthermore, the hotel's advantageous location provides easy access to other local attractions, including Val d'Europe shopping center and La Vallée Village, making it a well-rounded choice for visitors looking to explore beyond the Disney parks. Whether planning a short visit or an extended stay, Dream Castle Hotel Marne La Vallée offers a strategic base with great connectivity and a welcoming ambience.
Breakfast
However, some reviews point out areas for improvement, noting that the breakfast menu can be quite repetitive with limited healthy options and sometimes cold hot dishes. Reports of the breakfast area being noisy, crowded and chaotic are frequent with mentions of long wait times, insufficient seating and organizational issues. Some guests found the quality of food not up to the standard expected from a four-star hotel, specifically pointing out the scrambled eggs and coffee.
Despite these issues, many guests still found the breakfast sufficient and a good start to the day, especially appreciating the free inclusion of breakfast and the friendly and efficient staff. There are suggestions for improving the variety and replenishment of items, as well as increasing the overall organization during peak times.
Overall, while the breakfast has its highlights and generally satisfies many guests, improvements could enhance the experience, addressing concerns about variety, quality and crowd management.
Dinner
However, there are recurring criticisms about the high prices with several guests finding the buffet too expensive for the quality and variety offered. Many expressed frustration over cold food and empty trays during dinner service. Limited options for vegetarians and the lack of a la carte menus were also common points of dissatisfaction.
Additionally, some reviews highlight that the buffet could be better organized and more frequently restocked. The overall experience for some was marred by underwhelming food quality, repetitive menu choices and meals that did not meet the standards of international cuisine.
While there are positive remarks about the friendly service and the pleasant dining ambiance, the consensus seems to point towards a need for better value for money, improved food temperature and greater variety to truly elevate the dining experience at this otherwise charming hotel.
Rooms
Many reviews described the rooms as beautiful, nicely decorated and comfortable with some noting features such as comfy beds and clean facilities. The hotel’s themed rooms are particularly admired for their aesthetic appeal. In addition, the rooms are perceived as family-friendly with configurations that accommodate children, including bunk beds.
However, some reviews pointed out that the rooms are somewhat outdated with a need for renovations, especially in the bathrooms. Issues such as inconsistent water pressure, malfunctioning air conditioning and old carpeting were noted. While spacious, several rooms were described as very hot or very cold with some guests finding it difficult to regulate the temperature. In terms of functionality, some outlets did not work and there were complaints about minimal storage space.
Although cleanliness was generally appreciated, there were instances where guests found the rooms not adequately cleaned upon arrival with specific issues such as dirty cups or hair on towels and sheets. The hotel’s cleaning service received mixed reviews and some noted the dated condition of facilities like the bathrooms. Despite these criticisms, many guests felt the rooms provided a comfortable stay overall, particularly for those visiting Disneyland Paris, thanks to the convenient shuttle service and the overall spaciousness of the accommodations.
Beds
Despite the overall positive feedback, some guests noted that certain beds could be a bit hard or uncomfortable to their liking. Pillows received mixed reviews with several guests finding them either too thick or too firm. A few comments also mentioned the need for more appropriate pillows to enhance their sleeping experience. However, the cleanliness and upkeep of the bedding consistently received positive remarks, indicating that the hotel staff does a commendable job in maintaining the rooms.
In summary, the bedding at Dream Castle Hotel Marne La Vallee provides a generally high level of comfort, especially suited for families with a few minor areas for improvement in terms of pillow selection.
Cleanliness
However, there were numerous criticisms about specific areas not meeting cleanliness standards. Several guests reported issues with dirty floors, carpets and communal facilities like the changing rooms and pool area. Problems such as sewage water in the bathtub, unclean dishes and an outdated bathroom added to their concerns. Common areas like hallways were mentioned as being dirty and not well-maintained, detracting from the overall experience. Some reviews highlighted a lack of thoroughness in housekeeping, reflecting poorly on the cleaning service's consistency.
Overall, while the hotel often impressed with its cleanliness, some areas and specific issues require attention to ensure a consistently positive experience for all guests.
Staff
Despite some isolated reports of unfriendliness or rudeness, the overall sentiment towards the staff leaned positively. Visitors found the staff to be immensely sweet, cooperative and capable of making their stay more enjoyable through their delightful interactions. The occasional criticism pointed towards inconsistencies in bilingual readiness and instances where the service felt understaffed, affecting the overall guest experience.
Nevertheless, the hotel's hospitality shines through the numerous accounts of staff going above and beyond, ensuring a memorable and pleasant stay for guests. The overall impression is that Dream Castle Hotel maintains a warm and welcoming environment largely thanks to its dedicated and friendly employees.
Wi-Fi
Spa
The ambiance of the spa is often highlighted as neat and enjoyable with some guests describing it as beautiful. The availability of wellness services and an indoor pool is welcomed and the adult-only reservation for the wellness area provides a tranquil escape.
However, feedback also emphasizes areas needing improvement. Several guests noted that the spa facilities appeared outdated and worn with the cleanliness of the area being a recurring concern. Instances of cold Jacuzzi water and facilities closing earlier than expected led to disappointment. The spa's limited size and crowded conditions were also points of contention, as were reports of maintenance issues. Incorporating more attentive management and extending hours could significantly enhance the overall guest experience.
In summary, Dream Castle Hotel’s spa offers a mix of relaxation and luxury with room for improvement in maintenance and space management to meet the expectations of a 4-star establishment.
Gym
However, there are a few points of contention. Some guests remarked that the gym is not open in the evening and closes early, which could be inconvenient for those with busy schedules. A couple of reviews mentioned that the gym was in bad condition and dirty, contrasting with the other positive comments on its upkeep and cleanliness. Additionally, there were mentions of the gym sometimes being unavailable or inadequate for certain guests' needs.
Overall, while the gym facilities at Dream Castle Hotel Marne La Vallee are often praised and seen as a solid feature by many, a few areas for improvement in accessibility and maintenance have been noted.
Pool
However, there have been several criticisms regarding the pool area. Some guests found the indoor pool to be quite small and often crowded, limiting the swimming experience. Cleanliness issues were reported frequently with mentions of dirty water, unclean changing rooms and overall poor maintenance of the pool area, including mold and broken tiles. Moreover, the pool water was often described as cold, reducing its appeal for many visitors.
While some visitors found the pool area well-maintained and enjoyable, discrepancies in upkeep and cleanliness suggest that the hotel could benefit from refurbishing the indoor facilities to enhance guest satisfaction. The mix of indoor and outdoor options, alongside the attractive garden surroundings, do offer a delightful experience, particularly for families with children.
Parking
However, it's important to note that the hotel's parking comes with a daily fee, typically around 15 euros. This charge applies to most guests unless the booking was made directly through the hotel's website or a specific offer that includes free parking. Some guests feel that this fee is quite expensive and believe it should be integrated into the overall room price.
Despite the additional cost, the availability of numerous parking spots and the ease of parking are often highlighted as positive aspects. The hotel also offers facilities for charging electric vehicles, adding to the convenience for those driving sustainable cars. Overall, while the paid parking might come as a surprise to some, the ease and safety of the parking area receive generally favorable feedback.
Family
Children can enjoy the indoor pool and a variety of games, while the evening entertainment adds an extra layer of fun. The hotel is particularly accommodating with its kid-friendly atmosphere and family-oriented services, ensuring a comfortable stay for both parents and children.
Conveniently located with a shuttle service to the nearby Disney parks, it makes a perfect base for Disney adventures. Although some issues were noted such as the lack of high chairs in the breakfast room and the industrial slide being closed, overall, the hotel comes highly recommended for its family-centric focus and magical setting.
In addition to its child-friendly amenities, the hotel also boasts beautifully designed family suites, perfect for large families or groups traveling together. The friendly and accommodating staff further enhance the experience, making Dream Castle Hotel Marne La Vallee a fantastic choice for a family vacation.
4 Star
Many guests expected more regarding the level of service, cleanliness and amenities. Concerns were raised about the absence of bathrobes, slippers and complimentary water bottles in the rooms. Additionally, the quality and maintenance of the bathrooms did not align with the hotel's grand presentation. Issues such as poor water pressure and the provision of only basic toiletries marred the experience.
Dining experiences were notably disappointing with the buffet breakfast often described as chaotic, limited in choice and not up to four-star quality. The room service menu was also considered extremely limited and the dining room too small to accommodate guests comfortably.
The hotel’s overall upkeep, including cleanliness and general maintenance, failed to meet the expectations for a hotel boasting a four-star rating. Housekeeping standards fell short and certain areas, such as the sauna and pool, required more attention. The pool was also mentioned as being too small for a hotel of this supposed caliber.
While some guests found the hotel reasonable and aligned with four-star standards, the overwhelming consensus indicated that Dream Castle Hotel Marne La Vallee does not fully deliver on its four-star promise, suggesting that prospective visitors might need to temper their expectations.
Business
The free shuttle bus to and from Disneyland is noted as a valuable service, adding convenience for those with tight schedules. High-speed wifi is available throughout the hotel, ensuring that business guests can stay connected and productive. The friendly welcome and professional atmosphere further contribute to a comfortable stay.
While primarily tailored to business needs, the hotel also caters to families and leisure travelers with its holiday style ambiance. However, there were mentions of corporate events occasionally interfering with stays, which might affect some guests. Despite these minor issues, the overall sentiment indicates that Dream Castle Hotel Marne La Vallee is a solid choice for business travelers seeking efficient and comfortable accommodations.
Accessible
However, reviews do mention several areas which require improvement. Guests with mobility issues highlighted challenges with the shower facilities, specifically for individuals with hip problems. Additionally, there were instances where the disabled access was deemed poor with reports of needing to use a back door and a broken ramp. Some disabled facilities were noted to need repair and maintenance.
Despite these issues, complimentary parking and accessible breakfast options contribute to a largely positive experience. The hotel's accessible shuttle bus and secure storage facilities add to the convenience, making Dream Castle a reasonable choice for travelers with disabilities, though room for enhancement in accessibility remains.
Pool Water Slide
Heated Pool
Indoor Pool
However, several reviews point out areas that need improvement. The pool area lacks proper maintenance, cleanliness and adequate supervision with reports of guests entering with shoes on. The temperature of the water is another common concern, often described as too cold and not well-heated, particularly unsuitable for the winter season. Additionally, some facilities like the slide were noted to be out of service.
While the pool is often described as small, it still serves its purpose for many guests, providing a pleasant indoor activity, especially for families with children. The need for refurbishments, better maintenance and enhanced cleanliness are recurring suggestions from guests for an improved swimming experience.
Romantic
Yes, Dream Castle Hotel Marne La Vallee has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Pool Water Slide, Outdoor Pool.
Yes, a spa is available at Dream Castle Hotel Marne La Vallee.
No, Dream Castle Hotel Marne La Vallee doesn't allow dogs.
Yes, parking facilities are available at Dream Castle Hotel Marne La Vallee.
Yes, Dream Castle Hotel Marne La Vallee has a gym.
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