Hotel Excelsior Magenta
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Summary of reviewsHotel Excelsior Magenta emerges as a highly recommended choice for travelers, owing to its strategic location, comfort and exceptional staff service. Conveniently situated right by the Magenta train station, it offers seamless access to Milan and Novara, making it an ideal base for both business and leisure visitors. The quiet yet central setting ensures that guests can enjoy a tranquil environment while benefiting from reduced taxi fares and proximity to good restaurants.
The rooms at Hotel Excelsior Magenta are routinely praised for their spaciousness, cleanliness and comfort, featuring large, beautiful bathrooms and comfortable beds. Guests appreciate the cozy atmosphere created by well-furnished interiors and daily cleaning services. Although the decor is considered dated by some, it does not detract from the overall pleasant experience.
The cleanliness of the hotel is impeccable with guests consistently highlighting the spotless, well-maintained environments and stylish decor. This level of hygiene is complemented by a friendly and courteous staff, further enriching the overall stay.
Staff service at the hotel stands out remarkably, drawing frequent praise for their exceptional friendliness, availability and professionalism. The reception, in particular, receives high accolades for its warm and competent service, often going above and beyond to ensure guest satisfaction. The personal touch provided by the staff, including memorable welcomes from individuals like Alessandro, leaves a lasting impression.
While the breakfast receives mixed reviews with some guests appreciating the variety and quality, others find it modest and lacking in options. There's a call for better management and more diverse selections to meet the expectations of a 4-star establishment.
Moreover, the beds are consistently highlighted for their high comfort and quality, ensuring guests have a restful sleep. This emphasis on providing a relaxing and comfortable stay reaffirms the hotel's commitment to guest satisfaction.
In summary, Hotel Excelsior Magenta stands out for its perfect location, cleanliness, spacious and comfortable rooms, exceptional staff service and comfortable beds, making it a highly recommended choice for travelers.
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The rooms at Hotel Excelsior Magenta are routinely praised for their spaciousness, cleanliness and comfort, featuring large, beautiful bathrooms and comfortable beds. Guests appreciate the cozy atmosphere created by well-furnished interiors and daily cleaning services. Although the decor is considered dated by some, it does not detract from the overall pleasant experience.
The cleanliness of the hotel is impeccable with guests consistently highlighting the spotless, well-maintained environments and stylish decor. This level of hygiene is complemented by a friendly and courteous staff, further enriching the overall stay.
Staff service at the hotel stands out remarkably, drawing frequent praise for their exceptional friendliness, availability and professionalism. The reception, in particular, receives high accolades for its warm and competent service, often going above and beyond to ensure guest satisfaction. The personal touch provided by the staff, including memorable welcomes from individuals like Alessandro, leaves a lasting impression.
While the breakfast receives mixed reviews with some guests appreciating the variety and quality, others find it modest and lacking in options. There's a call for better management and more diverse selections to meet the expectations of a 4-star establishment.
Moreover, the beds are consistently highlighted for their high comfort and quality, ensuring guests have a restful sleep. This emphasis on providing a relaxing and comfortable stay reaffirms the hotel's commitment to guest satisfaction.
In summary, Hotel Excelsior Magenta stands out for its perfect location, cleanliness, spacious and comfortable rooms, exceptional staff service and comfortable beds, making it a highly recommended choice for travelers.
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About Hotel Excelsior Magenta
License: 015130-ALB-00001, IT015130A1TV55LAMX
Guest Reviews
Location
Situated in a quiet yet central area, the hotel allows easy access to the city center and offers a peaceful environment. Guests appreciate the reduced taxi fares due to the hotel's optimal position. Another highlighted advantage is its close distance to good restaurants, providing guests with ample dining options nearby.
The spacious, well-lit rooms and the quiet surroundings further add to the comfort of staying at Hotel Excelsior Magenta. Overall, the location is described as perfect, making it an ideal base for both leisure and business travelers.
Breakfast
However, there are consistent criticisms alongside these commendations. Some guests felt the breakfast was modest, meager or even described it as comparable to what one might find in a cheap hostel. Limited choices and a lack of variety were common points of contention with some indicating the same fruits, cheese and bread were served daily. Concerns were also raised about the quality of certain items, highlighting frozen cakes and croissants, which detracted from the overall experience expected in a 4-star hotel.
Staff organization during breakfast times appeared to be another area needing improvement with reports of food running out quickly and not being replenished efficiently, leaving some guests without essential items like eggs. While the breakfast was generally seen as reasonable and fine by some standards, there's a clear call for better variety and improved management to meet the expectations aligned with the hotel's supposed standard.
Rooms
Although the decor is described as dated, it does not detract from the comfort and elegance of the furniture and finishing. The rooms are equipped with all necessary comforts, including big towels and spacious bathrooms. A lovely breakfast is also included, adding to the hotel experience.
However, it is worth noting that some guests have experienced noise issues, particularly in rooms facing the street and have found the heating system and sanitary facilities to be somewhat inconvenient. Despite these minor drawbacks, the overall consensus is that Hotel Excelsior Magenta offers a comfortable, clean and spacious stay.
Beds
Cleanliness
Staff
The reception is particularly mentioned for its fantastic service with staff being described as sensationally friendly and competent. Attention and care are apparent from the moment guests arrive until they depart, even accommodating late arrivals with the same positivity. Specific mentions of Alessandro's warm welcome emphasize the personal touch that staff bring to the experience.
In summary, the staff at Hotel Excelsior Magenta are characterized by their friendliness, competence and unwavering commitment to guest satisfaction, contributing significantly to the overall pleasant and clean environment of the hotel.
No, Hotel Excelsior Magenta doesn't have any pool.
No, a spa isn't available at Hotel Excelsior Magenta.
Yes, Hotel Excelsior Magenta welcomes dogs.
Yes, parking facilities are available at Hotel Excelsior Magenta.
Yes, Hotel Excelsior Magenta has a gym.
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