Waterfront Airport Hotel and Casino

Mactan 10.31619100, 123.97814600 , 1 Airport Road, Lapu-lapu City, Cebu (Show on Map)
7.9
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe Waterfront Airport Hotel and Casino is highly regarded for its unbeatable location right next to Cebu International Airport. This makes it an excellent choice for travelers requiring convenience for layovers or early and late flights. Guests appreciate the ease of access with the free 24/7 shuttle service and the ability to walk to the hotel from the terminals. The hotel is praised for its friendly and helpful staff, adding to a hassle-free travel experience.

The breakfast at the Waterfront Airport Hotel and Casino receives high praise, noted for its exceptional quality and extensive selection. Guests appreciate the fresh, varied and ample food options that make for a superb start to the day. Similarly, the dinner buffet is highlighted for its variety and quality, though some guests note the à la carte menu could use improvement and there are occasional reports of pricey items and limited choices.

The rooms are a strong point, offering spacious and comfortable accommodations with plenty of storage and large bathrooms. They are well-maintained and clean, though some guests feel they are a bit dated and could benefit from modern updates. The cleanliness across the hotel, including the rooms, is frequently praised despite some mentioning the building's older aspects.

Staff at the Waterfront Airport Hotel and Casino consistently receive high marks for being friendly, welcoming and accommodating. From the front desk to housekeeping, the team is noted for their professionalism and willingness to ensure a pleasant stay.

One downside often mentioned is the unreliable Wi-Fi, which is described as slow and weak by many guests, impacting the overall experience. Conversely, the pool area is well-received with guests appreciating its size, cleanliness and pleasant atmosphere, despite minor complaints about noise and an absence of poolside drink service.

Parking at the hotel is limited and incurs an additional fee, but the efficient shuttle service balances this inconvenience. The beds are another highlight, repeatedly described as very comfortable, contributing significantly to restful sleep.

The hotel is deemed suitable for business travelers due to its proximity to the airport and amenities that cater to business needs. However, the speed of addressing internet issues could be improved to better support business functions.

While the casino features predominantly slot machines and some find it a good way to spend extra pesos, the overall condition and maintenance of the facilities have received mixed reviews.

In summary, Waterfront Airport Hotel and Casino is a convenient, comfortable and reliable choice for travelers looking for easy access to Cebu International Airport, excellent service and a comfortable stay despite some room for improvement in specific areas.
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Categories
Business Hotel
Offers a business center, function rooms, and the Ambassador Club which provides butler service, business support, express check-in/check-out, complimentary breakfast, suit pressing, all-day beverages, and meeting facilities. Its location across from the airport is ideal for business travelers.

Hotel with Parking
This hotel offers free on-site parking. It also provides a 'Park and Fly' package and a complimentary airport shuttle, making it exceptionally convenient for travelers with vehicles.

Accessible Hotel
This hotel offers wheelchair accessibility.

Hotel with Gym
This hotel's gym offers a good workout experience with a wide range of cardio machines and workout equipment, including heavier weights. It provides enough equipment for a fulfilling fitness session.

4-Star Hotel
Located next to Mactan-Cebu International Airport, this hotel features soundproof rooms, an outdoor pool, five dining options, and karaoke rooms. Its proximity to the airport and comprehensive amenities make it an excellent choice for travelers.

Hotel with Outdoor Pool
Waterfront Airport Hotel and Casino features a stunning outdoor pool surrounded by lush tropical gardens. The hotel also includes a children's pool with sun loungers.

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Casino Hotel

Hotel with Spa

Romantic Hotel

Hotel with Swimming Pool

  Outdoor Pool  


Room Types
Superior Double or Twin Room This Superior room comes with rattan furniture, air conditioning, a flat-screen TV and minibar. The en suite bathroom has bathtub and hairdryer. Room offers a king-sized bed or 2 single beds.

Deluxe Suite This luxurious suite features a separate living room with sofa and flat-screen TV. Includes a refrigerator, minibar and en suite bathroom with bathtub.

Executive Suite The suite includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned suite offers a TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as garden views. The unit offers 1 bed.

Guest Reviews
7.9
Good
Location
Waterfront Airport Hotel and Casino boasts an unbeatable location right next to Cebu International Airport, making it an excellent choice for travelers needing a convenient spot for layovers or those with early morning or late night flights. The proximity to both the domestic terminal and a short walk to the international terminal ensures hassle-free transit. Guests appreciate the free 24/7 shuttle service and the ability to reach the hotel on foot in just a couple of minutes. The hotel is particularly noted for its accessibility, allowing many to cross the street from the airport directly to their accommodation. Additionally, the overall convenience of the location is complemented by friendly, helpful staff and comfortable rooms, making it a highly favored choice for business trips and overnight stays. Whether arriving late at night or departing early, travelers find the ease of access to and from the airport incredibly useful, adding to a stress-free travel experience.

Breakfast
Waterfront Airport Hotel and Casino undoubtedly places a significant emphasis on delivering a commendable breakfast experience to its guests. Numerous reviews highlight the exceptional quality of the breakfast buffet with many guests describing it as amazing, superb and delicious. There is a notable appreciation for a diverse and extensive selection of food, ensuring that diners have a wide range of options to choose from. Many guests also noted the freshness and large quantities of the food, which contributed to a satisfying start to their day.

However, the breakfast experience appears to be a mixed bag for some visitors. A few reviews pointed out that the selection wasn’t as varied as it once was before the pandemic and at times, some food items didn’t appear fresh. There were also comments on the limited choices available and the price being somewhat expensive. Despite these critiques, the general consensus leans heavily towards a positive experience with the breakfast being described as top quality and even the best selection some guests have encountered in any hotel.

Overall, the breakfast at Waterfront Airport Hotel and Casino maintains a strong reputation for quality and variety, although there is some room for improvement in terms of selection and freshness consistency. For transit passengers and those looking for a hearty start to their day, it generally checks all the right boxes as a delightful mealtime experience.

Dinner
Waterfront Airport Hotel and Casino offers a dining experience that boasts both variety and quality with many guests praising the great restaurant and its superior buffet. The breakfast at the hotel receives high marks, being described as amazing and superb. The dinner buffet is also frequently highlighted as excellent with some guests finding the meals to be varied and of good standard.

However, while there are positive comments on the delicious and good food, there are also mentions of certain areas needing improvement. Some guests found the food and drinks to be pricey and the à la carte menu not satisfactory. There were also mentions of limited food choices and some items served not looking fresh, which led to disappointing dining experiences for a few.

The restaurant on-site is seen as decent and affordable, but it has room for improvement with several reviews pointing out issues such as dry chicken, unsatisfactory carbonara and certain items frequently being unavailable. Room service also had its downsides with guests noting long wait times and forgotten orders.

Despite these critiques, the restaurant staff are regarded as welcoming and friendly and the overall dining experience is considered satisfactory by many guests. For those seeking more varied options, dining off property might be a preferable choice.

Rooms
The rooms at Waterfront Airport Hotel and Casino are notably spacious, offering an abundance of space that many guests appreciate. They are described as large, huge and very large with comfortable and cozy furnishings that cater well to comfort and relaxation. The rooms are often highlighted as clean and well-maintained with some even featuring nice decorations and a pleasant old-school colonial style that some visitors find charming.

Many of the rooms provide good-sized bathrooms and ample storage, contributing to the overall comfort of the stays. While the rooms do feature standard amenities typical of a 1980s Filipino-style design and some are endowed with large TVs and city views, there are echoes of the need for updates, as several guests mention that the rooms feel a bit dated or could use some modernizing.

Despite this, numerous reviews praise the tidiness and functionality of the rooms with mentions of successful room upgrades enhancing the guest experience. However, some comments about older or dark rooms hint that improvements could be made, especially in terms of deeper cleaning and facility upgrades.

Overall, the rooms are large, comfortable and conveniently located, making them a solid choice for travelers seeking a reliable and spacious accommodation option near the airport.

Beds
Waterfront Airport Hotel and Casino garners positive feedback from guests regarding the comfort of their beds. Many guests find the beds very comfortable, using phrases like "super comfy," "really comfortable," and "very comfortable" repeatedly. The combination of comfortable bedding and pillows enhances the sleeping experience, contributing to an overall pleasant stay.

Guests appreciate the hotel's strategic location near the airport, which makes it a convenient choice for overnight stays without compromising on comfort. The availability of different bed sizes, including queen and king beds, caters to various preferences, although there are occasional remarks about bed size discrepancies and a few comments on less comfortable experiences.

In summary, the hotel's comfortable beds are a significant highlight, making it a noteworthy accommodation for travelers seeking restful sleep close to the airport.

Cleanliness
Nestled incredibly close to the airport, Waterfront Airport Hotel and Casino presents a convenient option for travelers. Frequent praise for the hotel centers on its cleanliness with numerous guests describing both the hotel and rooms as very clean and well-maintained. The rooms themselves are repeatedly noted to be spacious, comfortable and tidy, providing a peaceful and relaxing environment which is a nice change from many standard hotel offerings.

However, the reviews do highlight that the hotel is an old building with some furnishings and corridors appearing outdated. This includes concerns about damp smells in the corridors and dated room decor, reminiscent of 1980s Filipino-style design. Despite these aspects, the hotel's commitment to cleanliness remains a primary positive, helping offset many of the dated features.

Guests have mentioned a few issues such as an occasionally non-functional toilet flush and a sometimes-weak heating system in the lobby, but overall, the hotel's cleanliness and proximity to the airport stand out as key benefits, making it a practical choice for travelers. The friendly and professional cleaning staff further add to a comfortable, well-kept stay at this conveniently located hotel.

Staff
The Waterfront Airport Hotel and Casino is widely praised for its exceptional staff. Guests consistently describe the team as friendly, welcoming and incredibly helpful across all areas of the hotel, including the front desk, housekeeping, luggage service and the restaurant. Visitors frequently highlight the staff's courteous and professional demeanor, noting that they are always smiling and willing to go the extra mile to ensure a comfortable stay.

Reception and front desk personnel are particularly commended for their accommodating and proactive service with several mentions of room upgrades and tailored assistance to meet guests' needs. The breakfast buffet and restaurant staff also receive high marks for their friendliness and attentiveness.

Overall, the hotel's employees are described as hospitable, kind and well-trained, contributing significantly to the hotel's positive reputation. The service at Waterfront Airport Hotel and Casino is portrayed as outstanding and customer-oriented, making it a highly recommended choice for travelers seeking excellent hospitality.

Wi-Fi
Waterfront Airport Hotel and Casino is lauded for its proximity to the airport and impeccable service, thanks to the accommodating, courteous and helpful staff always ready to assist. However, guests consistently report challenges with the Wi-Fi throughout the hotel. The connection is predominantly slow, weak and at times entirely non-operational, particularly in the rooms and lobby. Although a few guests experienced top-notch Wi-Fi, the majority found it unreliable, impacting their overall stay. Despite these connectivity issues, the excellent service and convenient location remain significant positive points for travelers.

Pool
The Waterfront Airport Hotel and Casino boasts a remarkable pool area that has garnered praise from numerous guests. The pool is frequently described as wonderful, nice, fab and large with particularly positive remarks regarding its cleanliness and maintenance. Guests appreciate the well-cleaned outdoor swimming facilities and the good access to sun, making it an appealing spot to relax. While the pool cleaning crew can be somewhat noisy, the overall upkeep of the pool is commendable. Some reviewers did mention an older pool area and the absence of poolside drink service, but these concerns were minor in comparison to the consistently positive feedback on the pool's size, cleanliness and overall atmosphere. With dedicated 24-hour room service complementing the pool experience, it remains a standout feature of the hotel.

Parking
Waterfront Airport Hotel and Casino is a highly convenient choice for travelers, offering excellent value for money. Guests particularly appreciate the free airport shuttle service, which runs frequently, making transfers incredibly hassle-free. While parking is available, it is important to note that it is limited and comes with an additional fee. Despite this, the seamless shuttle bus service makes airport connections efficient and stress-free. The hotel’s amenities balance the limited parking options, ensuring a comfortable and practical stay for both short and extended visits.

Business
The Waterfront Airport Hotel and Casino has garnered favorable reviews for its suitability for business travelers. Guests find it perfect for a business stay or a short business visit, highlighting its convenience for business meetings and activities. The hotel's exceptional connection and short distance from the airport make it particularly attractive for those on tight schedules. Recognized as a four-star hotel, it offers a business-friendly environment tailored for business people. However, there is room for improvement in the speed of responding to internet issues, ensuring a seamless experience for all business needs.

Casino
The Waterfront Airport Hotel and Casino offers guests the convenience of a casino within the premises. Guests have noted the presence of a casino arcade primarily featuring slot machines. The casino can be seen as a practical way to utilize any leftover pesos.

While the food and ambiance associated with the casino have been pointed out, feedback about the condition of the facilities has been mixed. Some guests have mentioned issues like poor maintenance and broken machines. Despite these concerns, the casino remains a notable feature for those looking to add some excitement to their stay at the hotel.


Yes, Waterfront Airport Hotel and Casino has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Waterfront Airport Hotel and Casino.

No, Waterfront Airport Hotel and Casino doesn't allow dogs.

Yes, parking facilities are available at Waterfront Airport Hotel and Casino.

Yes, Waterfront Airport Hotel and Casino has a gym.

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