Best Western Riverside Inn
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Summary of reviewsBest Western Riverside Inn enjoys significant praise for its particularly exceptional location. Positioned conveniently right off I-75, it provides effortless accessibility for travelers, whether they are passing through or staying for business. The proximity to eateries, gas stations, grocery stores, downtown Macon, parks and the Coliseum adds layers of convenience and practicality to any stay.
The breakfast service is another notable highlight, often described as amazing with a wide variety of offerings such as fresh waffles, eggs, sausage, biscuits and gravy, fruit, yogurt, pastries and cereals. The breakfast area itself is kept clean and spacious and the early start time of 6:00 AM accommodates early risers. The breakfast staff also receive commendations for their friendly and efficient service.
Guest rooms at the Best Western Riverside Inn are generally clean, comfortable and spacious, though there are occasional issues with odors and noise. Cleanliness in the rooms and public areas is frequently praised, even though some guests report occasional lapses, such as musty smells and minor maintenance issues.
The staff across the board are described as friendly, courteous and highly professional, greatly enhancing the overall guest experience. Their attentiveness and responsiveness, particularly at the front desk and breakfast area, leave a strong positive impression on guests.
The hotel’s amenities, including free Wi-Fi and a well-equipped gym, meet guest expectations. The Wi-Fi is generally reliable and the gym, though occasionally facing minor equipment issues, provides a satisfactory environment for a workout. The outdoor pool, when operational, is a pleasant addition that guests appreciate for relaxation, although its availability can be inconsistent.
Bedding receives positive feedback for comfort, though there is some variability in individual experiences regarding the firmness of mattresses and the softness of pillows. Despite minor detractors, many guests report restful sleep due to the cozy beds.
For business travelers, the hotel offers convenient amenities such as seamless check-in and check-out, functional work desks in rooms and a well-equipped business center, making it an ideal choice for a productive stay. Additionally, the hotel’s accessibility features support guests with disabilities well, though the absence of elevators might be a consideration for some.
The outdoor pool, surrounded by a beautiful garden area, is a well-loved feature, although it is only operational during certain months. This inconsistency can be a source of dissatisfaction for some guests.
Pet lovers will find the Best Western Riverside Inn exceptionally accommodating with its pet-friendly facilities. The hotel ensures pets are welcomed comfortably and provides amenities like pet waste stations, although there may be limited grassy areas for pets to enjoy.
In conclusion, the Best Western Riverside Inn offers a predominantly positive experience, marked by excellent location, satisfactory amenities and a friendly staff, making it a reliable and practical choice for a variety of travelers.
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The breakfast service is another notable highlight, often described as amazing with a wide variety of offerings such as fresh waffles, eggs, sausage, biscuits and gravy, fruit, yogurt, pastries and cereals. The breakfast area itself is kept clean and spacious and the early start time of 6:00 AM accommodates early risers. The breakfast staff also receive commendations for their friendly and efficient service.
Guest rooms at the Best Western Riverside Inn are generally clean, comfortable and spacious, though there are occasional issues with odors and noise. Cleanliness in the rooms and public areas is frequently praised, even though some guests report occasional lapses, such as musty smells and minor maintenance issues.
The staff across the board are described as friendly, courteous and highly professional, greatly enhancing the overall guest experience. Their attentiveness and responsiveness, particularly at the front desk and breakfast area, leave a strong positive impression on guests.
The hotel’s amenities, including free Wi-Fi and a well-equipped gym, meet guest expectations. The Wi-Fi is generally reliable and the gym, though occasionally facing minor equipment issues, provides a satisfactory environment for a workout. The outdoor pool, when operational, is a pleasant addition that guests appreciate for relaxation, although its availability can be inconsistent.
Bedding receives positive feedback for comfort, though there is some variability in individual experiences regarding the firmness of mattresses and the softness of pillows. Despite minor detractors, many guests report restful sleep due to the cozy beds.
For business travelers, the hotel offers convenient amenities such as seamless check-in and check-out, functional work desks in rooms and a well-equipped business center, making it an ideal choice for a productive stay. Additionally, the hotel’s accessibility features support guests with disabilities well, though the absence of elevators might be a consideration for some.
The outdoor pool, surrounded by a beautiful garden area, is a well-loved feature, although it is only operational during certain months. This inconsistency can be a source of dissatisfaction for some guests.
Pet lovers will find the Best Western Riverside Inn exceptionally accommodating with its pet-friendly facilities. The hotel ensures pets are welcomed comfortably and provides amenities like pet waste stations, although there may be limited grassy areas for pets to enjoy.
In conclusion, the Best Western Riverside Inn offers a predominantly positive experience, marked by excellent location, satisfactory amenities and a friendly staff, making it a reliable and practical choice for a variety of travelers.
Dog Friendly Hotel
This hotel is part of the Best Western chain, which is often pet-friendly. It provides standard amenities and accommodations for travelers with pets.
Hotel with Free Wi-Fi
Best Western Riverside Inn provides free Wi-Fi. It also offers a business center, making it suitable for travelers needing internet access.
Business Hotel
This hotel offers meeting facilities and is close to corporate locations such as Cigna Corporate Center and Georgia Farm Bureau. It provides convenient access for business travelers with meeting needs.
Accessible Hotel
ADA mobility accessible rooms designed for easy wheelchair access. Public spaces have accessible parking, signage, and routes. The eating area has accessible tables and self-service shelves.
3-Star Hotel
This hotel offers comfortable rooms and a convenient location. Guests can enjoy a complimentary breakfast and an outdoor pool, providing a pleasant and affordable stay.
Hotel with Gym
Guest Reviews
The Best Western Riverside Inn is frequently praised for its exceptional location, making it an ideal stop for travelers. Positioned right off I-75, it's remarkably easy to access, perfect for those journeying between major destinations. Guests appreciate its close proximity to eateries, gas stations and grocery stores, ensuring convenience for overnight stays. The hotel's central location also offers easy reach to downtown Macon, a burgeoning area and nearby attractions such as parks and the Coliseum. Additionally, its nearness to business destinations adds a layer of practicality for work-related travel. Overall, the location is highlighted as both convenient and valuable, providing excellent accessibility and functionality for a comfortable and efficient stay.
The breakfast at Best Western Riverside Inn consistently earns high marks from guests. Described frequently as amazing, wonderful and awesome, the breakfast offers a diverse array of options including fresh waffles, eggs, sausage, biscuits and gravy. Many reviewers note that the selection is better than expected with options such as fruit, yogurt, juice, pastries and cereals adding to the variety. Guests appreciate the full-course offerings and highlight it as one of the best they’ve encountered, even comparing it favorably to higher-end hotels.
The breakfast area itself is often praised for being clean, well-kept and spacious with ample seating and a cheerful ambiance. Breakfast starts early at 6:00 AM, accommodating early risers. Staff members overseeing the breakfast service are commended for their friendliness and efficiency, further enhancing the positive experience.
Though overwhelmingly positive, some guests did find room for improvement, mentioning that the breakfast could use more variety and pointing out occasional shortages of hot items. Despite this, most found the breakfast to be a satisfying start to their day, complete with a wide array of tasty and nutritious options. Overall, the breakfast at Best Western Riverside Inn stands out as a highlight, leaving guests with a favorable impression.
The rooms at Best Western Riverside Inn generally received positive feedback from guests, highlighting their cleanliness and comfort. Many guests found the rooms to be clean, spacious and cozy, making them ideal for a comfortable stay. The rooms were frequently described as large and well-maintained with updated decor and good amenities. The hotel offered rooms that were quiet despite being near the highway and many guests appreciated the convenient location.
However, there were some recurring issues noted by guests. Several reviews mentioned unpleasant odors, ranging from musty smells to cigarette smoke, even in non-smoking rooms. Some rooms also suffered from maintenance problems, such as old and stained carpets, slick shower tubs and small bathroom sizes. Noise issues were reported, particularly from rooms near the highway or with connecting doors. Additionally, a few guests found the beds and pillows to be uncomfortable and had concerns about the cleanliness of the bedding and towels.
Overall, while the Best Western Riverside Inn provided a comfortable and mostly clean stay for many guests, it faces some challenges with odors, noise and maintenance that need to be addressed to improve the overall guest experience.
The beds at Best Western Riverside Inn generally receive positive feedback from guests. Many note the beds are clean and comfortable with several guests enjoying a restful sleep thanks to the cozy and supportive mattresses. Phrases such as "comfortable beds," "comfy beds," "very comfortable beds," and "slept well" appear frequently, suggesting a consistent level of comfort. The queen-size beds are particularly mentioned as being very comfortable.
However, not all guests share this sentiment. Some reviews mention that the beds are a bit uncomfortable with a few describing them as hard or lumpy. The pillows also receive mixed feedback; while some find them soft and comfortable, others wish they were softer. Additionally, comments regarding bed cleanliness are generally positive, though there are isolated incidents of bed sheets not meeting expectations.
Overall, the beds at Best Western Riverside Inn offer a good level of comfort for most guests, allowing for a relaxing stay despite some variability in individual experiences.
The Best Western Riverside Inn offers a predominantly positive experience in terms of cleanliness with guests repeatedly praising the clean, comfortable rooms and well-maintained property. Many reviews highlight the consistently tidy rooms, comfortable bedding and well-kept surroundings. The pool area and public spaces also receive commendations for their cleanliness, enhancing the overall pleasant atmosphere of the hotel. Guests note the newly renovated rooms as a highlight, often describing them as both clean and cozy.
However, there are occasional concerns raised about the cleanliness of certain areas. Some guests mention distinct odors in the hallways and rooms with a few noting a musty or moldy smell. While many found the bed linens fresh and rooms spotless, others reported issues such as dirty floors, dusty surfaces and unclean bathrooms. Despite these inconsistencies, the majority of reviews reflect satisfaction with the hotel's cleanliness, emphasizing a generally comfortable and clean stay.
The reviews of the staff at the Best Western Riverside Inn convey overwhelmingly positive sentiments. Guests frequently describe the staff as incredibly friendly, courteous and attentive. The front desk personnel are noted for being particularly welcoming and accommodating, ensuring quick and efficient check-ins and check-outs. The helpfulness of the staff extends throughout the hotel, from the front desk to the breakfast area, where the attendants are especially praised for their friendliness and assistance.
Moreover, the staff are recognized for their professionalism and responsiveness with several mentions of their exceptional behavior and commitment to meeting guest needs. Guests give specific accolades to the breakfast hosts and the front desk clerks, who go above and beyond to ensure a pleasant stay. Despite a few mentions of rudeness from certain staff members, the majority of interactions are described as pleasant and supportive. In summary, the staff at Best Western Riverside Inn are often seen as a standout aspect of the hotel, contributing significantly to a positive guest experience with their friendly demeanor and efficient service.
Guests at Best Western Riverside Inn generally found the Wi-Fi to be a positive aspect of their stay. The internet connection was frequently described as reliable and good, making it suitable for extended stays. Many found the Wi-Fi network to be great and efficient during their visits. However, a few reviews mentioned occasional issues, such as instances where the Wi-Fi was not available. Despite these minor hiccups, the hotel has a solid reputation for maintaining a dependable internet connection. Additionally, the prompt resolution of television issues further highlights the hotel's commitment to guest satisfaction.
The Best Western Riverside Inn offers a fitness room that many guests found well-equipped and functional. The gym facilities are considered adequate, providing a satisfactory experience for those looking to maintain their exercise routines while traveling. The exercise room received positive mentions with some guests highlighting it as a good feature of the hotel. However, there have been occasional concerns about the functionality of gym equipment, including treadmills and some machines not working properly. Despite these few issues, the general consensus is that the gym areas serve their purpose for a decent workout.
Best Western Riverside Inn boasts a variety of opinions regarding its pool area. On the positive side, many guests appreciated the clean and tidy condition of the pool, describing it as lovely and pleasant. The area around the pool was also noted to be conducive to relaxation and socialization with a beautiful courtyard and garden adding to the aesthetic appeal. The pool's size was generally considered adequate to accommodate its users comfortably and its availability was frequently highlighted.
However, experiences were mixed. Some guests found the pool slightly dirty or even defective on occasion with reports of it being temporarily closed during their stay, which led to disappointment for some, particularly families with children. Additionally, the pool was perceived to have excessive chlorine by some visitors and a few reviews mentioned the area could occasionally be noisy. Nonetheless, despite these issues, the pool was a key reason for choosing this hotel for many visitors, offering a pleasant swimming experience when in operation.
Best Western Riverside Inn offers a solid experience for its three-star rating, making it a reasonable choice for families traveling through the area or those on a short vacation. Despite lacking a pool and having an older property appearance, the hotel succeeds in meeting the standard expectations for a three-star establishment. Guests have found it to be functional, comfortable and good value for its star rating. The services provided are in line with three-star standards and offer satisfactory basic amenities. While some detractors noted the aging property and cleanliness issues, many guests still found it reasonably good for a short stay and appreciated it as a viable option within its category. Overall, it’s seen as a decent, practical choice for travelers seeking an inexpensive, no-frills accommodation.
Best Western Riverside Inn stands out as an ideal choice for business travelers. The hotel offers a seamless check-in and check-out process, ensuring a hassle-free experience. The prime location adds to its appeal, making it convenient for guests to navigate the area. The establishment is well-equipped with a variety of business services and options, including a functional and operational business center. Guests can comfortably work in their rooms thanks to the practical work desks provided. The hotel also features usable office areas, adding flexibility for those needing dedicated workspaces. For added convenience, laundry facilities, including a machine and dryer, are available, making long stays more manageable. Overall, the hotel provides excellent facilities for a productive business stay.
The Best Western Riverside Inn offers commendable accessibility features tailored for guests with disabilities. The hotel is conveniently accessible from the interstate, ensuring easy arrival. Guests have noted that the handicap accessible rooms are notably spacious, allowing ample movement for those using walkers. The bathrooms in these rooms are designed with disabled access, making shower facilities convenient for individuals with mobility challenges. Overall, the property is considered to have good accessibility with features that accommodate wheelchairs and facilitate easy access for disabled guests. However, it is important to note that the hotel does not have elevators, which may be a consideration for some guests.
The outdoor pool at Best Western Riverside Inn is a striking feature, nestled in a large central courtyard and surrounded by a pleasant garden area. When available, the pool offers a relaxing environment where guests, including children, can enjoy swimming. The spacious, functional pool area provides a good space for recreational activities, making it a delightful addition to the hotel. Despite its appeal, there are notable drawbacks, as the pool is only operational in specific months like July with several reviews indicating it was not open or filled during their stay. This inconsistency in availability has led to some dissatisfaction with mentions of faulty advertising and the pool being non-functional at times. Nonetheless, when it is accessible, the outdoor pool contributes positively to the guest experience.
Best Western Riverside Inn is a haven for pet lovers, offering a variety of dog-friendly facilities, services and amenities. The hotel stands out as being exceptionally pet-friendly, approving and welcoming pets of all kinds, from pups to larger dogs. Guests have praised the environment as accommodating and friendly to pets, making it an easy choice for those traveling with their furry companions.
The property ensures that bringing pets along is a seamless experience. Pet owners have access to designated pet waste stations and the cleanliness of pet rooms has been highlighted positively. However, some guests have noted a scarcity of grass areas for dogs, which could be a consideration for those whose pets prefer grassy spaces.
A unique feature of the hotel is that pets are welcome in the breakfast area, adding convenience for pet owners who wish to dine with their furry friends. While there is an additional charge for pets, the overall experience for pets and their owners has been deemed satisfactory.
In summary, Best Western Riverside Inn is recognized for its pet-friendly policies and a welcoming atmosphere for pets, making it a strong choice for travelers who don't want to leave their pets behind.
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Location
Breakfast
The breakfast area itself is often praised for being clean, well-kept and spacious with ample seating and a cheerful ambiance. Breakfast starts early at 6:00 AM, accommodating early risers. Staff members overseeing the breakfast service are commended for their friendliness and efficiency, further enhancing the positive experience.
Though overwhelmingly positive, some guests did find room for improvement, mentioning that the breakfast could use more variety and pointing out occasional shortages of hot items. Despite this, most found the breakfast to be a satisfying start to their day, complete with a wide array of tasty and nutritious options. Overall, the breakfast at Best Western Riverside Inn stands out as a highlight, leaving guests with a favorable impression.
Rooms
However, there were some recurring issues noted by guests. Several reviews mentioned unpleasant odors, ranging from musty smells to cigarette smoke, even in non-smoking rooms. Some rooms also suffered from maintenance problems, such as old and stained carpets, slick shower tubs and small bathroom sizes. Noise issues were reported, particularly from rooms near the highway or with connecting doors. Additionally, a few guests found the beds and pillows to be uncomfortable and had concerns about the cleanliness of the bedding and towels.
Overall, while the Best Western Riverside Inn provided a comfortable and mostly clean stay for many guests, it faces some challenges with odors, noise and maintenance that need to be addressed to improve the overall guest experience.
Beds
However, not all guests share this sentiment. Some reviews mention that the beds are a bit uncomfortable with a few describing them as hard or lumpy. The pillows also receive mixed feedback; while some find them soft and comfortable, others wish they were softer. Additionally, comments regarding bed cleanliness are generally positive, though there are isolated incidents of bed sheets not meeting expectations.
Overall, the beds at Best Western Riverside Inn offer a good level of comfort for most guests, allowing for a relaxing stay despite some variability in individual experiences.
Cleanliness
However, there are occasional concerns raised about the cleanliness of certain areas. Some guests mention distinct odors in the hallways and rooms with a few noting a musty or moldy smell. While many found the bed linens fresh and rooms spotless, others reported issues such as dirty floors, dusty surfaces and unclean bathrooms. Despite these inconsistencies, the majority of reviews reflect satisfaction with the hotel's cleanliness, emphasizing a generally comfortable and clean stay.
Staff
Moreover, the staff are recognized for their professionalism and responsiveness with several mentions of their exceptional behavior and commitment to meeting guest needs. Guests give specific accolades to the breakfast hosts and the front desk clerks, who go above and beyond to ensure a pleasant stay. Despite a few mentions of rudeness from certain staff members, the majority of interactions are described as pleasant and supportive. In summary, the staff at Best Western Riverside Inn are often seen as a standout aspect of the hotel, contributing significantly to a positive guest experience with their friendly demeanor and efficient service.
Wi-Fi
Gym
Pool
However, experiences were mixed. Some guests found the pool slightly dirty or even defective on occasion with reports of it being temporarily closed during their stay, which led to disappointment for some, particularly families with children. Additionally, the pool was perceived to have excessive chlorine by some visitors and a few reviews mentioned the area could occasionally be noisy. Nonetheless, despite these issues, the pool was a key reason for choosing this hotel for many visitors, offering a pleasant swimming experience when in operation.
3 Star
Business
Accessible
Outdoor Pool
Dog Friendly
The property ensures that bringing pets along is a seamless experience. Pet owners have access to designated pet waste stations and the cleanliness of pet rooms has been highlighted positively. However, some guests have noted a scarcity of grass areas for dogs, which could be a consideration for those whose pets prefer grassy spaces.
A unique feature of the hotel is that pets are welcome in the breakfast area, adding convenience for pet owners who wish to dine with their furry friends. While there is an additional charge for pets, the overall experience for pets and their owners has been deemed satisfactory.
In summary, Best Western Riverside Inn is recognized for its pet-friendly policies and a welcoming atmosphere for pets, making it a strong choice for travelers who don't want to leave their pets behind.
No, Best Western Riverside Inn doesn't have any pool.
No, a spa isn't available at Best Western Riverside Inn.
Yes, Best Western Riverside Inn welcomes dogs.
No, parking facilities aren't available at Best Western Riverside Inn.
Yes, Best Western Riverside Inn has a gym.
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