Fenix Hotel Machupicchu
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Summary of reviewsLocated in the heart of Aguas Calientes, Fenix Hotel Machupicchu serves as an exceptional base for travelers exploring Machu Picchu, winning consistent praise for its convenient proximity to the train station, bus stop, and local attractions. The hotel harmoniously blends central accessibility with a serene retreat, offering stunning mountain views and easy access to local dining and shopping options. The attentive staff, notably accommodating and often going above and beyond to assist guests, includes individuals like Christian and Norma who stand out for their warm service, ensuring a welcoming stay from the moment guests arrive.
Guests' mornings are enriched by an extraordinary buffet-style breakfast that caters to diverse tastes and is served from as early as 4:30 am, perfect for early risers eager to embark on their adventures. Despite some straightforward offerings, the generous selection and quality exceed expectations, making breakfast a memorable part of the stay.
Rooms maintain high standards of cleanliness and comfort, with spacious options and cozy atmospheres equipped with essential amenities like hot showers and comfortable beds. While some may describe the rooms as basic, they fulfill travelers' needs for a restful stop in Aguas Calientes. The immaculate state of the facilities is complemented by daily cleaning services, fresh towels, and modern amenities such as hairdryers, assuring a relaxed and hygienic environment.
The staff consistently receive high accolades for their friendliness and willingness to assist, contributing significantly to guests' positive experiences and making the team a highlight of the hotel. Although the Wi-Fi can be intermittent, it generally provides an adequate experience, enhancing the stay when functioning optimally.
Overall, while Fenix Hotel Machupicchu may lack luxurious features typical of three-star ratings, it excels in practicality and affordability, offering good value for money in a region known for its high prices. The combination of excellent location, comfort, and exemplary service makes it an ideal, approachably priced choice for travelers visiting Machu Picchu.
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Guests' mornings are enriched by an extraordinary buffet-style breakfast that caters to diverse tastes and is served from as early as 4:30 am, perfect for early risers eager to embark on their adventures. Despite some straightforward offerings, the generous selection and quality exceed expectations, making breakfast a memorable part of the stay.
Rooms maintain high standards of cleanliness and comfort, with spacious options and cozy atmospheres equipped with essential amenities like hot showers and comfortable beds. While some may describe the rooms as basic, they fulfill travelers' needs for a restful stop in Aguas Calientes. The immaculate state of the facilities is complemented by daily cleaning services, fresh towels, and modern amenities such as hairdryers, assuring a relaxed and hygienic environment.
The staff consistently receive high accolades for their friendliness and willingness to assist, contributing significantly to guests' positive experiences and making the team a highlight of the hotel. Although the Wi-Fi can be intermittent, it generally provides an adequate experience, enhancing the stay when functioning optimally.
Overall, while Fenix Hotel Machupicchu may lack luxurious features typical of three-star ratings, it excels in practicality and affordability, offering good value for money in a region known for its high prices. The combination of excellent location, comfort, and exemplary service makes it an ideal, approachably priced choice for travelers visiting Machu Picchu.
3-Star Hotel
Located a 3-minute walk from the main square, this hotel offers comfortable rooms and a daily breakfast. The staff is friendly and helpful.
Family Friendly Hotel
Business Hotel
Accessible Hotel
Guest Reviews
Located in the heart of Aguas Calientes, Fenix Hotel Machupicchu offers a convenient base for travelers seeking to explore the renowned Machu Picchu. Guests consistently praise the hotel’s superb location, highlighting its proximity to essential amenities such as the train station and bus stop for Machu Picchu, both just a short walk away. The hotel is strategically placed near the bustling town center, making it easy for visitors to access local attractions, dining options, and shopping without the need for long commutes.
The surrounding area provides a serene escape despite its central location, allowing guests to enjoy a quiet retreat while remaining close to everything they need. The nearby river promenade and stunning mountain views further enhance the appeal of this well-situated hotel. The convenience extends to practical needs, with restaurants, markets, and hot springs just a leisurely walk away.
In addition to an excellent location, the hotel is known for its accommodating staff who are eager to assist guests, even offering to meet them at the train station for a warm welcome. The establishment ensures a comfortable stay with perks like a good breakfast setting and reliable Wi-Fi connectivity throughout. Overall, Fenix Hotel Machupicchu’s ideal placement and attentive service make it an excellent choice for those visiting the area.
At Fenix Hotel Machupicchu, guests' mornings are enhanced by an exceptional breakfast experience that consistently earns high praise. The buffet-style breakfast is noted for its abundance and variety, offering a wide selection that caters to diverse tastes. Breakfast is served early, from as early as 4:30 am, which is particularly convenient for those aiming to begin their Machu Picchu adventure with ample energy. Not only is the breakfast hearty and delicious, but the ambiance also adds a pleasing touch, often highlighted by stunning views and a welcoming dining area. Guests frequently appreciate the accommodating staff, who ensure the breakfast service is seamless and enjoyable. With options like eggs, fruits, cereals, yogurts, and juice, the breakfast provides a comprehensive and satisfying start to any day of exploration. While some might find the offerings straightforward, the quality and presentation typically exceed expectations, making breakfast at Fenix Hotel a memorable part of the stay.
Fenix Hotel Machupicchu offers a straightforward and practical option for travelers, with an emphasis on cleanliness and comfort. Guests frequently highlight the high level of cleanliness across the rooms, often noting them as spacious and providing sufficient comfort for a restful stay. Even the smaller rooms maintain a cozy and welcoming atmosphere, equipped with essential amenities like hot showers and comfortable beds. Larger rooms, ideal for families, offer added perks such as multiple bathrooms and even bathtubs.
While some rooms may be described as basic or lacking in modern flair, they deliver on comfort and cleanliness, which seems to be the focus of the accommodation. The natural lighting may be dim in some cases, but guests generally find the ambiance pleasing. The friendly and helpful staff receive praise for their attentive service, enhancing the overall experience. In-room massages provided by the onsite massage therapist add a touch of relaxation to the stay.
Although some guests mention issues such as small room size, lack of ventilation, or noise from adjacent areas, these are often balanced by the positive aspects of the room comfort and cleanliness. Despite being a simple hotel, it fulfills the needs of travelers looking for a restful stopover in Aguas Calientes, with the bonus of an excellent location for those visiting Machu Picchu.
Fenix Hotel Machupicchu boasts highly praised accommodations, particularly noted for its exceptionally comfortable beds. Guests frequently highlight the large, clean, and king-size options, which provide a restful retreat after a day of exploration. The beds are consistently described as spacious and warm, ensuring a good night's sleep. While some rooms may be smaller in size, this does not detract from the quality of the bedding, which remains a key point of satisfaction among visitors. Additionally, the clean rooms contribute to a cozy and pleasant stay at the hotel. With comfort being a standout feature, guests of Fenix Hotel Machupicchu are sure to leave well-rested and rejuvenated.
Nestled in the heart of Machupicchu, Fenix Hotel has garnered attention for its exceptional cleanliness and attentive service. Reviewers consistently commend the hotel for its immaculate rooms, describing them as clean, spacious, and well-organized, ensuring guests can relax comfortably. Many highlight the spotless condition of the facilities, praising the daily cleaning service that includes fresh towels and super comfortable beds—a testament to the hotel's commitment to hygiene.
Guests also frequently mention the friendly and polite staff, who contribute to a welcoming environment and enhance the overall experience. Coupled with this warmth are modern amenities, such as the well-equipped rooms complete with hairdryers, and thoughtful services like luggage storage during Machu Picchu tours.
The hotel's central location adds to its allure, making it a convenient choice for travelers. Despite a few remarks suggesting room cleanliness could be improved, particularly under the beds, the majority of reviews emphasize the excellent service and cleanliness as standout features. Overall, Fenix Hotel Machupicchu offers good value for money, with reliable facilities and staff that genuinely care for guests’ comfort and satisfaction.
The staff at Fenix Hotel Machupicchu consistently receive high praise from guests, who describe them as incredibly friendly, attentive, and helpful. Numerous reviews highlight the team’s exceptional service, noting how they often go above and beyond to ensure a comfortable stay, even taking care of tasks like laundry and arranging early breakfasts to accommodate guests' schedules. The reception staff, including individuals like Christian and Norma, stand out for their warmth and willingness to assist in any way possible, from picking guests up at the station to helping with logistics like bus tickets. The team's availability and eagerness to make each stay enjoyable leave a lasting positive impression on visitors, making the staff one of the biggest highlights of the hotel experience.
When visiting Machu Picchu, guests at Fenix Hotel Machupicchu encounter varying experiences with the hotel's Wi-Fi service. While some guests report excellent Wi-Fi throughout the hotel, providing a seamless Internet experience, others note difficulties. Certain areas of the room may struggle with connection stability, leading to weak or intermittent service. There are mentions of the Wi-Fi at times being problematic with slow speeds. However, several reviews highlight instances of the Wi-Fi working well and perfectly, suggesting that the service quality may depend on location within the hotel or timing. Despite some reports of mediocre or bad internet, the hotel is capable of delivering a good internet experience overall, contributing positively to the stay when the connection is optimal.
Nestled in Aguas Calientes, the Fenix Hotel Machupicchu provides a comfortable base for those planning a short stay before visiting the renowned Machu Picchu site. While the hotel may not fit the traditional three-star rating and lacks luxurious features, it stands out for its practicality and functionality. Guests frequently highlight the good value for money, especially considering the generally high prices in the region. The hotel might appear basic, but visitors can expect essential amenities such as an elevator and a satisfying breakfast. Its reasonable location further adds to the overall convenience, making it a viable choice for travelers seeking an approachably priced stopover in the area. The service, particularly from staff like Norma, is often praised, enhancing the overall experience.
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Location
The surrounding area provides a serene escape despite its central location, allowing guests to enjoy a quiet retreat while remaining close to everything they need. The nearby river promenade and stunning mountain views further enhance the appeal of this well-situated hotel. The convenience extends to practical needs, with restaurants, markets, and hot springs just a leisurely walk away.
In addition to an excellent location, the hotel is known for its accommodating staff who are eager to assist guests, even offering to meet them at the train station for a warm welcome. The establishment ensures a comfortable stay with perks like a good breakfast setting and reliable Wi-Fi connectivity throughout. Overall, Fenix Hotel Machupicchu’s ideal placement and attentive service make it an excellent choice for those visiting the area.
Breakfast
Rooms
While some rooms may be described as basic or lacking in modern flair, they deliver on comfort and cleanliness, which seems to be the focus of the accommodation. The natural lighting may be dim in some cases, but guests generally find the ambiance pleasing. The friendly and helpful staff receive praise for their attentive service, enhancing the overall experience. In-room massages provided by the onsite massage therapist add a touch of relaxation to the stay.
Although some guests mention issues such as small room size, lack of ventilation, or noise from adjacent areas, these are often balanced by the positive aspects of the room comfort and cleanliness. Despite being a simple hotel, it fulfills the needs of travelers looking for a restful stopover in Aguas Calientes, with the bonus of an excellent location for those visiting Machu Picchu.
Beds
Cleanliness
Guests also frequently mention the friendly and polite staff, who contribute to a welcoming environment and enhance the overall experience. Coupled with this warmth are modern amenities, such as the well-equipped rooms complete with hairdryers, and thoughtful services like luggage storage during Machu Picchu tours.
The hotel's central location adds to its allure, making it a convenient choice for travelers. Despite a few remarks suggesting room cleanliness could be improved, particularly under the beds, the majority of reviews emphasize the excellent service and cleanliness as standout features. Overall, Fenix Hotel Machupicchu offers good value for money, with reliable facilities and staff that genuinely care for guests’ comfort and satisfaction.
Staff
Wi-Fi
3 Star
No, Fenix Hotel Machupicchu doesn't have any pool.
No, a spa isn't available at Fenix Hotel Machupicchu.
No, Fenix Hotel Machupicchu doesn't allow dogs.
No, parking facilities aren't available at Fenix Hotel Machupicchu.
No, Fenix Hotel Machupicchu doesn't have a gym.
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