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Summary of reviewsHotel Resol Machida is renowned for its prime location, conveniently situated near Machida Station with easy access to both JR and Odakyu lines. This central positioning allows guests to reach diverse dining, shopping venues and transportation options easily, including a quick 30-minute ride to Shinjuku. The added benefit of underground parking further enhances its appeal.
Breakfast at the hotel is highly praised for its delicious and high-quality offerings, featuring a variety of mouth-watering dishes, particularly traditional Japanese fare. Guests appreciate the buffet layout and the home-cooked nature of the food, although some suggest an expanded menu for even more choices.
The hotel rooms receive mixed reviews but are consistently noted for their cleanliness and stylish, cozy interiors. Functional amenities, such as spacious desks, humidifiers and multiple power outlets, contribute to a comfortable stay. However, room size is a common concern with many finding the spaces too small, particularly the bathrooms. Some maintenance issues like mold and weak shower pressure were also mentioned despite efforts to maintain the facilities.
Cleanliness is a strong point with guests frequently highlighting the spotless conditions of their rooms and the overall well-maintained environment. The cleaning staff's attention to detail and the eco-friendly amenities add to a positive experience, though some inconsistencies like occasional hair in bathrooms suggest areas for improvement.
The hotel's staff earns high accolades for their exceptional service, being consistently described as helpful, kind and polite. The front desk team and cleaning staff receive special commendation for their attentiveness and friendly demeanor, which significantly enhances the overall guest experience.
The hotel offers reliable free Wi-Fi with generally good connectivity and fast speeds that accommodate smooth video streaming. While some guests have experienced occasional disconnections, the free internet service remains a valued feature.
Free parking, though limited in space, is another appreciated amenity, providing convenience for those traveling by car. However, the small size of the underground lot and the tightness of spaces are minor drawbacks, prompting some guests to seek alternative parking solutions.
Beds at the hotel are generally comfortable with soft mattresses and fluffy pillows enhancing the sleep experience. The semi-double beds are noted for their comfort, though some find them too narrow or variably firm, which may not suit all preferences.
As a three-star hotel, Hotel Resol Machida offers good value for money with reasonable prices and commendable service. Despite showing its age, the hotel meets expectations for affordability and comfort, making it a reliable and cost-effective choice for travelers. It is particularly suitable for business trips, providing convenient amenities and efficient services for work-related needs.
Overall, Hotel Resol Machida delivers a positive experience with its prime location, clean facilities, exceptional staff and good value, making it a favorable option for both leisure and business travelers.
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