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Summary of reviews'Fly Inn Hotel Lounge' consistently receives high praise for its outstanding location, making it an ideal choice for travelers using Brussels Airport. The hotel's proximity to both the airport and Diegem train station ensures quick and easy access to key areas and transit points, while the serene surroundings offer a peaceful retreat. The charming, fairy tale-like exterior and complimentary parking further enhance its appeal. Guests frequently commend the staff's friendliness and helpfulness, adding to their positive experience. Overall, the convenience and value for money make Fly Inn Hotel Lounge a practical option for short stays or transit travelers, despite minor setbacks from occasional noise.
Breakfast at the hotel garners mixed reviews. Positives include an extensive and tasty spread, particularly the Turkish breakfast and fresh portions, complemented by friendly service and a pleasant terrace. However, many guests feel the breakfast is overpriced at 15 euros, citing limited options and issues with freshness, quality and service punctuality.
Dining experiences at the hotel's restaurant are largely positive with diners enjoying high-quality, delicious meals at reasonable prices. Guests appreciate the convenience of onsite dining, particularly before flights and praise the excellent service and well-cooked, plentiful dishes. The Arabic-influenced menu, though somewhat limited, receives favorable reviews.
Room accommodations present a blend of positive and negative feedback. Cleanliness is often highlighted with rooms described as clean, comfortable and adequately equipped for short stays. Spacious family rooms and practical amenities like shower gels and fridges are additional pluses. However, many guests note that the rooms are small, dated and in need of modernization. Common issues include broken fixtures, peeling walls and awkward layouts, detracting from the overall comfort.
Cleanliness in the hotel also receives mixed reviews. While many guests praise the clean and well-maintained rooms, significant concerns arise from reports of unclean bedding, dirty bathrooms and unpleasant odors. Inconsistent maintenance, such as broken showers and non-functional lights, is also mentioned.
The staff at Fly Inn Hotel Lounge stands out as a highlight with numerous reviews praising their friendliness, attentiveness and willingness to assist. Guests frequently mention specific staff members for their kind demeanor and efficient service, resulting in a welcoming and positive atmosphere.
The beds are generally well-received, described as comfortable with good-quality linens and pillows. However, some guests report issues with stained and damaged sheets and a few find the beds too hard or noisy due to external sounds from trains and planes.
Overall, Fly Inn Hotel Lounge offers a prime location and good value for money, making it a suitable choice for travelers needing quick, convenient stays near Brussels airport. While there are areas for improvement, particularly in room quality and breakfast offerings, the hotel's core amenities and exceptional staff contribute to a satisfactory stay.
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