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Summary of reviewsThe Vistamar Hotel in Maceió receives extensive praise for its excellent location, positioned right on the waterfront and offering breathtaking views of Pajuçara Beach. Guests find the hotel's proximity to natural pools, vibrant craft fairs and numerous dining options incredibly convenient. The location allows easy access to the beach and key city attractions, enhancing the overall experience, particularly for families who enjoy peaceful walks along the shoreline directly from the hotel's doorstep.
The cleanliness and comfort of the hotel are frequently highlighted with many guests commending the spotless and spacious rooms. Comfortable beds ensure a restful stay and sea-facing rooms offer spectacular views from balconies. Despite some minor issues like inadequate soundproofing and occasional maintenance problems, the general feedback is positive regarding room conditions.
The breakfast at Vistamar Hotel is highly celebrated for its quality, variety and regional dishes. Guests appreciate the wide range of options, the pleasant setting and the attentive service. Breakfast, often featuring delicious regional delicacies like tapiocas and waffles made to order, is a memorable aspect of the stay.
Dinner experiences, however, seem to be mixed. While the concept of a Regional Café at night is appreciated, the hotel lacks a consistently open restaurant for evening meals. Nonetheless, nearby dining options like Cheiro da Terra restaurant provide alternatives and the ability to bring food to rooms adds flexibility.
Vistamar Hotel's rooftop pool is a standout feature, offering incredible panoramic views of the ocean. Although small, the pool area is cherished for its picturesque setting, making it a significant draw for guests. Some maintenance issues and unusual opening hours are noted, but the overall experience of relaxing by the pool with stunning views is highly valued.
Guest feedback underscores the exceptional service provided by hotel staff, described as kind, attentive and professional. The friendly demeanor and helpful attitudes from reception to breakfast service greatly enhance the guest experience. Despite some critiques, the staff's effort contributes to high levels of satisfaction.
The hotel's cleanliness is generally praised with consistently clean and well-maintained spaces. Daily room cleaning services ensure a comfortable stay, although minor lapses such as mold and insufficient ventilation are occasionally reported.
For families, Vistamar Hotel is highly recommended due to its welcoming atmosphere and accommodating staff. The hotel creates an environment conducive to family enjoyment, providing comfort and memorable experiences for guests of all ages.
While the Wi-Fi service needs significant improvement, causing frustration for many guests, the hotel makes up for this with other strong features. Parking also has room for enhancement with limited spaces and organizational issues noted by guests.
Overall with its prime beachfront location, friendly staff, comfortable rooms and outstanding breakfast, Vistamar Hotel presents a compelling option for travelers visiting Maceió, particularly those looking to enjoy both relaxation and the vibrant local culture. Show more
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Categories
Beachfront Hotel
Located on the beachfront of Pajuçara, this hotel offers guests direct access to the beach. Its position on the main coastal avenue provides views and easy enjoyment of the Pajuçara beach environment.
Hotel near The Beach
Located on Av. Antonio Gouveia, this hotel is positioned close to the beach, providing guests with easy access for seaside activities.
Hotel near Nightlife Spots
Located on Antonio Gouveia in Pajuçara, offering proximity to nightlife options. Guests can easily explore the nearby entertainment venues.
Hotel with Parking
Vistamar Hotel has a car park available on site. This provides convenient parking facilities directly at the hotel.
3-Star Hotel
Situated in Maceió, this hotel offers comfortable accommodations and a pleasant atmosphere. It is a good choice for travelers seeking a balance of value and comfort.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel with Swimming Pool
Infinity Pool Rooftop Pool Panoramic View Pool Outdoor Pool
Hotel with Infinity Pool
Hotel with Outdoor Pool
Hotel with Panoramic View Pool
Hotel with Rooftop Pool
Room Types
Comfort Plus Front Sea with BalconyThis family room is comprised of a TV with cable channels, a private bathroom as well as a balcony with sea views. The unit has 2 beds.
Comfort QuadrupleThe quadruple room features a dining area, a safe deposit box, as well as a private bathroom boasting a shower and a hairdryer. This quadruple room has a minibar, TV with cable channels, city views, as well as chocolate for guests.
Comfort DoubleThe double room provides a dining area, a safe deposit box, as well as a private bathroom featuring a shower and a hairdryer. This double room features a minibar, TV with cable channels, city views, as well as chocolate for guests.
Comfort TripleThe triple room features a dining area, a safe deposit box, as well as a private bathroom boasting a shower and a hairdryer. This triple room has a minibar, TV with cable channels, city views, as well as chocolate for guests.
Premium DoubleThis double room features a minibar, TV with cable channels, city views, as well as chocolate for guests.
Premium TripleThe triple room offers a dining area, a safe deposit box, as well as a private bathroom featuring a walk-in shower and a hairdryer. This triple room features a minibar, TV with cable channels, city views, as well as chocolate for guests.
Premium QuadrupleThe quadruple room offers a dining area, a safe deposit box, as well as a private bathroom boasting a shower and a hairdryer. This quadruple room has a minibar, TV with cable channels, city views, as well as chocolate for guests.
Premium Couple with BalconyThis double room is comprised of a TV with cable channels, a private bathroom as well as a balcony with city views. The unit has 1 bed.
Premium Front Sea with BalconyThis family room is comprised of a TV with cable channels, a private bathroom as well as a balcony with sea views. The unit has 2 beds.
Guest Reviews
8.4
Very Good
Location
The Vistamar Hotel in Maceió boasts an exceptional location that has repeatedly impressed guests. Situated right on the waterfront and facing Pajuçara Beach, the hotel offers breathtaking views and convenient access to the beach. The prime position of the hotel ensures that everything is within walking distance, including restaurants, bars, shops and tourist attractions. Guests have noted how wonderful it is to be close to the natural pools of Pajucara and the vibrant craft fairs.
The hotel's proximity to numerous dining options and essential services like pharmacies and supermarkets adds to its appeal. Visitors have found the location ideal not only for beach activities but also for exploring the city's key points and enjoying its nightlife. The fantastic oceanfront views from the rooms and the panoramic view pool on the top floor further enhance the experience. Families, in particular, appreciate the peaceful walks along the beach right from the hotel’s doorstep, making it a perfect spot for both rest and recreation.
In addition to the enviable location, guests have praised the hotel's cleanliness, comfort and excellent customer service. The friendliness and efficiency of the staff, from the reception to the overall service, have been highlighted frequently. These elements combined make the Vistamar Hotel a highly recommended choice for anyone visiting Maceió.
Breakfast
The breakfast at Vistamar Hotel consistently receives high praise from guests for its exceptional quality and variety. Many reviews highlight the breakfast as excellent, fantastic and even exceptional, often exceeding expectations. Guests are particularly impressed with the wide range of options available, including delicious regional dishes like tapiocas and waffles made to order.
The breakfast area, which sometimes offers a beautiful pool or beach view, is also frequently mentioned as a pleasant setting to start the day. Service is described as attentive and kind, contributing to a positive dining experience. The breakfast menu is noted to represent regional culture well, featuring a good assortment of cakes, cheeses and freshly made items.
While the overall feedback is overwhelmingly positive, a few reviews suggest that the breakfast could benefit from more protein options and a better selection of fresh juice and cake varieties. There are also occasional comments about the lack of lactose-free milk and some items being too salty.
Despite these minor critiques, the breakfast at Vistamar Hotel is generally celebrated for its completeness, taste and remarkable variety, making it a memorable part of guests' stays.
Dinner
The dinner experience at Vistamar Hotel has received mixed reviews from guests. On the positive side, many guests praised the delicious food offered by the hotel. The concept of a Regional Café available at night was appreciated, although some guests wished it was available more frequently. It appears that the breakfast, especially the made-to-order Northeastern foods, was a highlight for many, creating a memorable dining experience to start the day. However, there were some limitations during dinner time, such as the absence of a regularly open restaurant and the lack of evening coffee on most nights. Guests also mentioned that the staff was stretched thin during busy times, which sometimes led to longer waits. For those looking to dine in, the Cheiro da Terra restaurant, conveniently located just steps from the hotel, offers an alternative. Additionally, the option to purchase food and drinks to enjoy in the rooms provided flexibility for guests. The overall location and service received positive feedback, enhancing the overall experience despite some areas needing improvement.
Rooms
Guests at Vistamar Hotel had varied experiences with the accommodations, though they mostly highlight positive aspects such as cleanliness and comfort. Many praised the rooms for being very clean and spacious. Comfortable beds were a frequently noted feature, ensuring a restful stay for guests. Some rooms offered amazing views, especially those with balconies or sea-facing orientations which provided a spectacular sight. The bathrooms were generally acceptable, though some felt they could benefit from improvements.
On the other hand, some guests mentioned that the rooms were small with inadequate soundproofing leading to disturbances from street noise and other parts of the hotel. Air conditioning issues were a recurring complaint with several noting that it didn’t work well or was noisy. Minor maintenance issues, such as faulty keys and poorly maintained bathroom doors, were also pointed out.
While some rooms felt old and in need of renovation, the overall feedback suggests that the comfort and cleanliness of the rooms were satisfactory for most guests. The fantastic location of the hotel and good staff service further contributed to a generally positive experience at Vistamar Hotel.
Beds
At the Vistamar Hotel, guests generally found the beds to be a highlight of their stay. Words like comfortable, super comfortable and great were frequently used to describe the beds with many guests appreciating the overall comfort. The presence of king-size beds was noted positively and the mattresses were often described as firm, adding to the sleeping experience.
However, a few minor issues were occasionally mentioned. Some guests felt there was a lack of pillows or that the pillows provided were unsatisfactory. There were also sporadic comments about bed configurations, such as double beds being made up of two single beds pushed together, sometimes with uneven mattresses. Additionally, there were remarks about the legs of the beds being loose in a few instances.
Despite these small drawbacks, the general consensus pointed to a comfortable and enjoyable sleep experience, making the beds at Vistamar Hotel a noteworthy aspect of the accommodation.
Cleanliness
Vistamar Hotel generally receives positive remarks about its cleanliness with numerous guests praising the clean and spacious rooms, as well as the organized and fresh environment. The bathrooms, although occasionally needing some improvement, are frequently noted as being clean. Nevertheless, a few guests reported issues such as mold, dirty mirrors and insufficient ventilation. Several reviewers mentioned the impeccable cleanliness maintained by the staff, who are also described as polite and helpful. Daily room cleaning services are a common highlight, ensuring that rooms are consistently clean and comfortable. However, some negative points include a persistent sewer smell, poor noise insulation and occasional lapses in housekeeping efficiency. Overall, the majority of guests seem satisfied with the hotel's cleanliness, appreciating the consistent efforts to maintain a clean and comfortable stay. Despite some areas for improvement, particularly in bathroom and corridor maintenance, Vistamar Hotel is generally seen as a clean and well-managed choice for travelers.
Staff
Visitors to Vistamar Hotel frequently highlight the outstanding service provided by its staff. The employees, from breakfast servers to receptionists, are consistently described as kind, attentive and professional. Guests often praise specific staff members for their warmth and helpfulness, noting the exemplary service from check-in to check-out. While the hotel does receive occasional criticism, such as a single instance of an impolite receptionist and some mention of slow reception service, the general consensus is overwhelmingly positive.
The breakfast team, in particular, stands out for their friendliness with mentions of a delightful and varied breakfast experience. The reception staff are commended for their efficiency and welcoming demeanor, contributing to an overall enjoyable stay. Many guests appreciate the polite and accommodating attitudes of the hotel staff, contributing to high levels of customer satisfaction. The consistent friendliness and professionalism of the staff at Vistamar Hotel make it highly recommended for a comfortable and pleasant stay.
Wi-Fi
Guest reviews for Vistamar Hotel highlight significant issues with the Wi-Fi service. Many guests have reported that the Wi-Fi is slow, unreliable and often non-functional, especially in specific rooms such as room 407. Complaints about the internet being intermittent, fluctuating or completely non-existent are common. Some guests mentioned that they had to rely on mobile data due to the inconsistent Wi-Fi. Although there are a few mentions of functional Wi-Fi, the general consensus is that the hotel's internet service requires significant improvement, particularly for a hotel located in a capital city.
Pool
The pool at Vistamar Hotel receives high praise for its spectacular and picturesque views, often described as incredible, impeccable and surreal. Positioned on the rooftop, it presents a panoramic landscape that many guests find breathtaking. The pool area, though small and occasionally noted as limited, remains a significant aspect of the hotel's charm, offering an ideal-sized retreat with a beautiful oceanfront and beachfront setting.
Guests frequently mention the pleasure of enjoying breakfast by the pool, appreciating the stunning view as they start their day. Despite its size, the pool's well-appointed location and the excellent view it provides compensates for its dimensions. The rooftop setting enhances the experience, giving a relaxing yet awe-inspiring atmosphere.
However, some reviews mention the pool area needs better maintenance and cleaning and at times, the pool can have too much chlorine or an odd smell. Certain guests also face inconvenience with the pool's opening and closing hours being unusual and there are reports of unexpected closures or a lack of safety features like guardrails.
In summary, Vistamar Hotel's pool is highlighted for its wonderful vistas and appealing rooftop location, making it a memorable part of guests’ stays. Despite some concerns about size and maintenance, the overall experience of the pool area is positively influential for visitors, offering a unique and beautiful setting to relax and enjoy.
Beach
Nestled in a prime location, the Vistamar Hotel offers guests an incredible beach experience, being directly across from one of Maceió's most beautiful beaches. The hotel's beachfront position provides magnificent oceanfront views, allowing guests to admire the stunning seaside vistas right from their rooms. Whether facing the beach or enjoying the picturesque coastal scenery, visitors consistently praise the hotel's proximity to the shore.
The convenience of being just steps away from the beach is a highlight for guests, who relish the easy access to sun, sand and surf. The hotel’s location ensures that everything is close by with plenty of beach options to explore. Though the beach in front of the hotel isn't always suitable for swimming, it remains a fantastic spot for relaxation and taking in the serene views.
Overall, the Vistamar Hotel's unparalleled proximity to the sea and its beautiful beachside setting make it an ideal destination for those eager to soak up the coastal atmosphere of Maceió.
Parking
Vistamar Hotel offers parking for its guests, but the facility appears to have several areas that need improvement according to recent reviews. There are mentions of limited parking spaces with only 15 rotational spots available, which often results in guests having to search for nearby alternatives. Although there is a secure parking area located behind the hotel, many guests found it challenging to find an available space.
The hotel's parking setup is considered safe, but the organization and management of spaces are frequently highlighted as problematic. Access to the parking area requires navigating through the restaurant and guests have noted issues such as a steep garage entrance and a poorly positioned intercom. The overall arrangement of the parking lot is another point of contention with calls for better maintenance and the addition of more spaces.
In summary, while Vistamar Hotel does provide parking options, the current setup can be inconvenient for guests due to its limited capacity and organizational problems. There is potential for improvement, particularly in expanding the number of spaces and enhancing ease of access.
Family
The Vistamar Hotel is a splendid choice for family vacations, frequently praised for its family-friendly environment and services. Many guests highlight that it's a wonderful place to stay with the family, perfect for creating cherished memories. The staff goes above and beyond, ensuring families feel welcomed and well-cared-for throughout their stay, which many reviews note as a standout feature. The hotel’s ambiance and facilities make it ideal for both short and extended family stays with several guests already planning their return. Despite needing some improvements in certain areas, particularly regarding soundproofing in the rooms, the overall consensus is that Vistamar Hotel guarantees a great stay for families, providing comfort and enjoyment for guests of all ages.
Nightlife
Nestled near the coastline, the Vistamar Hotel boasts a prime location for those seeking vibrant nightlife. Surrounded by numerous bars and restaurants, patrons will find themselves just steps away from the area's main attractions, enhancing the appeal of this accommodation for those who enjoy evening outings. Guests commend the inviting setting for its proximity to nightlife options, ensuring easy access to the lively ambiance after dark.
The hotel also features a delightful pool with a scenic view, complemented by the friendly staff, particularly the attentive pool bar attendant, making for a pleasant daytime retreat. The promenade nearby offers tranquil evening walks, providing a peaceful counterpoint to the bustling night scene. Despite some minor noise disturbances from the neighborhood and other rooms, the Vistamar Hotel remains an excellent choice for travelers prioritizing exciting nightlife in a convenient location.
3 Star
Vistamar Hotel with its three-star rating and stunning views, offers a solid balance of price and quality. For a three-star establishment, it lives up to its advertised service and comfort levels, delivering a good cost-benefit ratio. Guests appreciate the enjoyable breakfast and the scenic vistas provided. While some mention that the hotel feels old and there are missing extras, overall, it fairly meets the expectations set for a three-star property.
Rooftop Pool
Vistamar Hotel's rooftop pool has garnered overwhelmingly positive feedback from guests, consistently praised for offering a splendid and panoramic view of the surroundings. Descriptions such as "incredible," "fantastic," and "amazing" highlight the overall sentiment toward this feature. Despite its smaller size, the pool is noted to be cozy and typically not crowded, allowing for a more intimate and relaxing experience. The pool area itself is described as wonderful, nicely complementing the roof terrace. Guests often note that the view from the rooftop pool is one of the best features of the hotel, adding a significant appeal to their stay. The combination of a lovely pool and an unbeatable landscape view creates a final, delightful touch to the overall guest experience.
Infinity Pool
The infinity pool at Vistamar Hotel garners considerable praise from guests for its breathtaking views and striking design. The elevated pool provides a stunning, panoramic view of the sea, making it a centerpiece of the hotel experience. Guests often highlight the pool's wonderful and pleasant atmosphere, mentioning that despite its small size, the area is well-designed and functional. The rooftop location of the infinity pool adds an extra dimension to the experience, creating an amazing setting that many visitors appreciate for its spectacular views and serene ambiance.
Outdoor Pool
The Vistamar Hotel boasts a beautiful outdoor pool situated on the rooftop, offering an elevated infinity edge and stunning views. Despite its limited size, the pool area is well-maintained and rarely crowded, providing a pleasant and enjoyable experience for guests. The landscape surrounding the pool adds to the charm, creating a wonderful setting for relaxation. The pool service is commendable with clean towels readily available, although attention to cleaning could be improved. Opening hours are in place for the pool area, ensuring a manageable and orderly environment. Overall, the rooftop pool with its best views and picturesque ambiance, proves to be a standout amenity at Vistamar Hotel.
Beachfront
Vistamar Hotel boasts an enviable beachfront location that consistently wins praise from its guests. Nestled right in front of the picturesque Pajuçara Beach, the hotel offers tranquil accommodations despite its prime position, ensuring restful nights and a serene stay. Visitors particularly enjoy the variety of beachfront options, including beautiful huts and numerous shops and restaurants along the shore.
The views from the hotel rooms are stunning with oceanfront and sea-facing vistas adding to the charm of the seaside experience. Guests can relish in the splendid beachfront sights from their rooms, the pool or even while taking a leisurely stroll along the waterfront. The infinity pool, which overlooks Pajuçara Beach, provides a sensational and relaxing spot for vacationers.
The hotel itself is praised for being clean and well-organized, offering excellent service right from check-in. Although the beach directly in front of the hotel is not ideal for swimming, the overall location is deemed wonderful for its scenic beauty and proximity to one of the most beautiful beaches in the area.
Yes, Vistamar Hotel has pool(s) that belong to one or more of the following categories: Infinity Pool, Rooftop Pool, Panoramic View Pool, Outdoor Pool.
No, a spa isn't available at Vistamar Hotel.
No, Vistamar Hotel doesn't allow dogs.
Yes, parking facilities are available at Vistamar Hotel.