Forte Express
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Summary of reviewsForte Express is a popular hotel in Macapá, celebrated for its prime location near local attractions such as the Amazon River, vibrant shoreline, and Beira Rio Avenue. This modern hotel provides guests with easy access to a variety of shops and restaurants. Despite minor disturbances from a nearby nightclub, the combination of excellent service and great value make it a favored choice among visitors. The rooms, though simple, are well-received for their cleanliness and comfort, offering scenic views of the river from higher floors.
Cleanliness is a notable strength, with guests frequently praising the hotel's immaculate and modern ambiance. The attentive staff enhances the positive atmosphere with their friendliness and professionalism, contributing to a welcoming environment. Although some express concerns about occasional maintenance issues, the hotel maintains a solid reputation for comfort and service.
The hotel's breakfast offerings receive mixed reviews. While some commend the quality and variety, others feel the additional cost isn't justified due to limited options and the slow à la carte service. However, the polite and efficient reception staff help mitigate some of the breakfast-related frustrations.
While Wi-Fi and parking present challenges, with internet connectivity issues being a significant concern and parking fees applied to a somewhat narrow facility, the hotel's strategic location and consistently comfortable beds with quality bedding help ensure a restful stay.
Overall, Forte Express provides a balanced accommodation experience in Macapá, blending accessibility, cleanliness, and warm service, making it a practical option for travelers seeking comfort near the heart of the city.
Categories
Cleanliness is a notable strength, with guests frequently praising the hotel's immaculate and modern ambiance. The attentive staff enhances the positive atmosphere with their friendliness and professionalism, contributing to a welcoming environment. Although some express concerns about occasional maintenance issues, the hotel maintains a solid reputation for comfort and service.
The hotel's breakfast offerings receive mixed reviews. While some commend the quality and variety, others feel the additional cost isn't justified due to limited options and the slow à la carte service. However, the polite and efficient reception staff help mitigate some of the breakfast-related frustrations.
While Wi-Fi and parking present challenges, with internet connectivity issues being a significant concern and parking fees applied to a somewhat narrow facility, the hotel's strategic location and consistently comfortable beds with quality bedding help ensure a restful stay.
Overall, Forte Express provides a balanced accommodation experience in Macapá, blending accessibility, cleanliness, and warm service, making it a practical option for travelers seeking comfort near the heart of the city.
Hotel with Parking
Forte Express is a 4-star hotel in Macapá that provides private parking on site. Self parking is available for a fee.
Business Hotel
4-Star Hotel
Guest Reviews
Forte Express boasts a prime location in Macapá, placing guests near a variety of attractions and amenities. Situated conveniently by a fortress, it offers easy access to numerous shops, restaurants, and the picturesque Amazon River. Guests appreciate the hotel's modern construction and proximity to top tourist destinations, including the vibrant waterfront and Beira Rio Avenue. Despite occasional noise from a nearby nightclub, the hotel remains a popular choice due to its excellent service and exceptional value for money. Visitors find the establishment clean and well-maintained, with comfortable rooms featuring new furniture. Reception staff are noted for their politeness, enhancing the overall experience. Forte Express stands out as an ideal choice for travelers exploring Macapá, balancing accessibility with a warm, welcoming atmosphere.
Guests at Forte Express have a mixed experience when it comes to breakfast. Some have described the breakfast as excellent and comprehensive, noting the presence of delicious options like chicken pie and exceptional natural juices. However, the majority highlight a lack of variety and limited options, which doesn't seem to justify the additional cost. Several reviews mention that breakfast is not included in the room rate and is available for a separate fee, which many find expensive for what is offered. Common complaints include a lack of basic breakfast items like whole grain bread and granola, and the absence of self-service options. Fried eggs and other extras are charged separately, adding to the overall cost. Many guests also feel that the à la carte service is slow, disrupting their morning schedule. While a handful commend the quality, the general consensus is that there is room for improvement to align the breakfast offering with the hotel's standards and pricing expectations.
The rooms at Forte Express offer a blend of comfort and simplicity that many guests appreciate. Visitors often find the rooms clean, organized, and bright, contributing to a pleasant stay. The bedding quality receives positive feedback, adding to the overall comfort of the rooms. Despite some issues like small bathroom spaces and occasional plumbing problems, the structure is described as fine, and rooms are typically equipped to meet basic needs well.
Guests enjoy the hotel's proximity to the city center and the convenience this brings. Rooms on higher floors offer views of the river, providing a scenic backdrop to the stay. Modern amenities and great service enhance the experience, even though some upgrades could be beneficial, like improved lighting and more power outlets.
However, there are some areas needing attention. Some guests encounter maintenance issues like broken showers or loose sink faucets, which can disrupt the cleanliness of the bathroom space. Communication with the reception can be challenging due to the absence of internal phones in the rooms. A few rooms have encountered unpleasant pest issues, which require immediate address.
While Forte Express does not include breakfast in its daily rate, the location remains a vibrant spot despite some disturbances from neighborhood noise. Overall, the hotel's balance between comfort and location is appreciated, making it a reasonable choice for travelers seeking a straightforward stay near the heart of the city.
At Forte Express, guests often highlight the comfort of the beds as a notable aspect of their stay. Descriptions frequently emphasize the beds' comfort, providing guests with a relaxing experience. Additionally, the quality of the bedding is mentioned positively in some reviews, underscoring a satisfactory sleep environment. While reviews generally favor the bedding, opinions on pillows are mixed, with some guests finding them less than ideal due to their flatness. Overall, the hotel offers good quality beds that contribute to a comfortable stay, despite minor shortcomings regarding pillow comfort.
Forte Express has earned favorable remarks for its cleanliness, with visitors frequently highlighting the hotel's pristine and modern ambiance. Many reviews underscore the establishment's new and well-maintained facilities, contributing to a pleasant and cozy environment. Guests appreciate the impeccable standards of cleanliness, contributing to a very good overall stay. Additionally, the hotel's staff and service receive ongoing praise for their professionalism and attentiveness, which adds to the positive experience. However, there are a few concerns, such as reports of mold odors and isolated insect infestations, which suggest some inconsistencies in maintenance. Despite these issues, Forte Express maintains a reputation for being a clean and inviting hotel, well-suited for both business and leisure travelers.
At Forte Express, guests have generally encountered an attentive and supportive team, with many noting the helpfulness and professionalism of the hotel staff. The reception team is often praised for being both friendly and efficient, with several reviews highlighting their ability to provide practical solutions and assistance when needed. The welcoming atmosphere created by the staff has been a positive point for many guests, who appreciate the polite and dedicated service they receive during their stay.
However, not all experiences have been entirely positive, as there are mentions of some staff lacking cordiality, with instances described where the reception team seemed unsmiling or made guests feel uncomfortable. Despite this, the overall sentiment leans towards positive, with guests frequently remarking on the excellent value for money and the consistently attentive service, underscoring Forte Express as a reliable choice for travelers seeking both comfort and hospitality.
Forte Express seems to face challenges with its Wi-Fi service based on guest reviews. While some mention a good signal, numerous others report ongoing issues with the internet connection. Notably, there were instances of internet outages lasting up to two days, which severely impacted guests who needed reliable connectivity for work. The signal in rooms is frequently described as slow or entirely nonfunctional, leading to frustration among visitors. Additionally, guests encountered difficulties logging in and experienced intermittent service with frequent disruptions. Internet reliability appears to be a significant concern for guests staying at Forte Express.
Forte Express offers the convenience of an underground and private parking facility for guests traveling by car. Although parking is not complimentary, with a fee of R$15, it provides a secure option for those who prioritize safety and proximity. The location is ideal for guests with smaller vehicles, as the parking spaces tend to be narrow, which could pose challenges for larger cars. While it is situated in a dark area at night, the garage's accessibility and relative comfort are appreciated, making it a pragmatic choice for many travelers.
Location Show Map
Location
Breakfast
Rooms
Guests enjoy the hotel's proximity to the city center and the convenience this brings. Rooms on higher floors offer views of the river, providing a scenic backdrop to the stay. Modern amenities and great service enhance the experience, even though some upgrades could be beneficial, like improved lighting and more power outlets.
However, there are some areas needing attention. Some guests encounter maintenance issues like broken showers or loose sink faucets, which can disrupt the cleanliness of the bathroom space. Communication with the reception can be challenging due to the absence of internal phones in the rooms. A few rooms have encountered unpleasant pest issues, which require immediate address.
While Forte Express does not include breakfast in its daily rate, the location remains a vibrant spot despite some disturbances from neighborhood noise. Overall, the hotel's balance between comfort and location is appreciated, making it a reasonable choice for travelers seeking a straightforward stay near the heart of the city.
Beds
Cleanliness
Staff
However, not all experiences have been entirely positive, as there are mentions of some staff lacking cordiality, with instances described where the reception team seemed unsmiling or made guests feel uncomfortable. Despite this, the overall sentiment leans towards positive, with guests frequently remarking on the excellent value for money and the consistently attentive service, underscoring Forte Express as a reliable choice for travelers seeking both comfort and hospitality.
Wi-Fi
Parking
No, Forte Express doesn't have any pool.
No, a spa isn't available at Forte Express.
No, Forte Express doesn't allow dogs.
Yes, parking facilities are available at Forte Express.
No, Forte Express doesn't have a gym.
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