4-Star HotelThe hotel offers high-quality services and facilities, including a spa. Guests commend the hotel for its cleanliness and modern design, making it suitable for business and leisure travelers.
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Summary of reviews related to the '4 Star' categoryThe Metropol Spa Hotel is an establishment that largely lives up to its four-star rating, offering a variety of high-quality services and facilities commonly expected at this level. Guests commend the hotel for its cleanliness and modern design. In particular, business travelers find it suitable thanks to its balanced quality-to-cost ratio and the high level of service provided.
The hotel's amenities, including free access to gyms and saunas, add to its appeal, as do the luxurious facilities and top-notch food and beverage options. Many reviews point out that the four-star rating is well-deserved and reflective of the overall experience, highlighting the luxury feel that comes at a fair price.
However, not every guest's experience aligns with the four-star standards. Some reviews note deficiencies such as the absence of complimentary water bottles, less-than-ideal breakfast offerings and a lack of responsiveness from staff on certain issues. Additionally, aspects like the quality of pillows, the need for carpet refreshment and noise on higher floors detract from the otherwise positive experience. Despite these shortcomings, the hotel is often recommended for those seeking a four-star stay with its reputation and overall service quality keeping it in good standing among guests.
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