Best Western Premier Santa Maria
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Summary of reviewsBest Western Premier Santa Maria stands out as a highly commendable hotel, thanks to its outstanding location, impressive amenities and warm hospitality. Nestled along the stunning Ile Rousse waterfront, the hotel offers a tranquil retreat with its peaceful private beach and serene atmosphere. Despite its calm setting, guests enjoy the convenience of being close to downtown attractions, making it a perfect base for exploration.
Guests consistently praise the breakfast experience for its quality and variety, often highlighting the use of fresh, local products enjoyed alongside breathtaking sea or sunset views. While breakfast prices are considered high by some, many find the abundance and quality of the offerings worthwhile. The staff, particularly the gracious host Marina, receives accolades for their friendly and attentive service.
The dining experience, particularly at dinner, is mostly positive with guests appreciating the great quality of evening meals and the sublime views from the restaurant. The friendly and efficient service further enhances the dining atmosphere, although some guests find the costs of meals and drinks on the higher side. Despite occasional critiques, the exceptional gastronomy and superb restaurant service make dining at the hotel a notable feature.
Rooms at the hotel are frequently praised for their spaciousness, cleanliness and comfort. Guests appreciate the chic, stylish design and modern amenities provided, especially in rooms with magnificent sea views. While a few rooms may feel slightly small or dark, most visitors find the accommodations exceed expectations with upgrades to more spacious rooms often enhancing their experience.
Cleanliness is a defining feature of Best Western Premier Santa Maria with immaculate rooms and well-maintained communal areas consistently noted by guests. The commitment to high standards extends to all parts of the hotel, ensuring a comfortable, hygienic stay.
The hotel staff is a standout feature, known for their dedication, professionalism and friendliness. Guests often commend the attentiveness and welcoming demeanor of the entire team, from reception to housekeeping, significantly enhancing the overall guest experience.
The wifi service in the hotel is generally reliable, though occasional connectivity issues are noted. The hotel’s pool, while small, is appreciated for its cleanliness, heated feature and scenic views, contributing to the relaxing ambiance. The private beach area further adds to the allure of the outdoor facilities.
Parking at the hotel is mostly convenient with free parking spaces and charging points for electric vehicles being particularly appreciated. However, some guests note that parking spaces can be limited and small, posing challenges for larger vehicles.
Overall, Best Western Premier Santa Maria offers a blend of exceptional location, high-quality amenities and superior service, making it an attractive option for travelers seeking a luxurious and enjoyable stay. Families, in particular, will find the spacious accommodations and family-friendly atmosphere conducive to a comfortable vacation.
Categories
Guests consistently praise the breakfast experience for its quality and variety, often highlighting the use of fresh, local products enjoyed alongside breathtaking sea or sunset views. While breakfast prices are considered high by some, many find the abundance and quality of the offerings worthwhile. The staff, particularly the gracious host Marina, receives accolades for their friendly and attentive service.
The dining experience, particularly at dinner, is mostly positive with guests appreciating the great quality of evening meals and the sublime views from the restaurant. The friendly and efficient service further enhances the dining atmosphere, although some guests find the costs of meals and drinks on the higher side. Despite occasional critiques, the exceptional gastronomy and superb restaurant service make dining at the hotel a notable feature.
Rooms at the hotel are frequently praised for their spaciousness, cleanliness and comfort. Guests appreciate the chic, stylish design and modern amenities provided, especially in rooms with magnificent sea views. While a few rooms may feel slightly small or dark, most visitors find the accommodations exceed expectations with upgrades to more spacious rooms often enhancing their experience.
Cleanliness is a defining feature of Best Western Premier Santa Maria with immaculate rooms and well-maintained communal areas consistently noted by guests. The commitment to high standards extends to all parts of the hotel, ensuring a comfortable, hygienic stay.
The hotel staff is a standout feature, known for their dedication, professionalism and friendliness. Guests often commend the attentiveness and welcoming demeanor of the entire team, from reception to housekeeping, significantly enhancing the overall guest experience.
The wifi service in the hotel is generally reliable, though occasional connectivity issues are noted. The hotel’s pool, while small, is appreciated for its cleanliness, heated feature and scenic views, contributing to the relaxing ambiance. The private beach area further adds to the allure of the outdoor facilities.
Parking at the hotel is mostly convenient with free parking spaces and charging points for electric vehicles being particularly appreciated. However, some guests note that parking spaces can be limited and small, posing challenges for larger vehicles.
Overall, Best Western Premier Santa Maria offers a blend of exceptional location, high-quality amenities and superior service, making it an attractive option for travelers seeking a luxurious and enjoyable stay. Families, in particular, will find the spacious accommodations and family-friendly atmosphere conducive to a comfortable vacation.
Luxury Hotel
This luxury hotel will leave you in awe as you regard the beautifully decorated lobby and rooms. Experience a true aesthetically pleasing atmosphere in this hotel.
Hotel near Golf Courses
Although listed with an incorrect city in the provided data, Best Western Premier Santa Maria is a well-regarded hotel in the Calvi/L'Ile Rousse area and is listed among golf hotels near Golf du Reginu. It provides a good base for exploring the region's golf offerings.
Hotel Taking Steps Towards Sustainability
This hotel is certified with the Green Key label, indicating its dedication to sustainable tourism and reduced environmental impact. It actively promotes its eco-responsible initiatives on its website, showcasing a commitment to environmental protection while maintaining high service standards.
Family Friendly Hotel
This 4-star hotel offers family rooms and is situated on the seafront. It is part of the Santa Maria group, known for its comfortable accommodations in L'Île-Rousse.
Dog Friendly Hotel
This hotel welcomes pets and provides amenities suitable for a comfortable stay. It offers free parking, onsite dining and high-speed internet.
Hotel with Swimming Pool
This hotel has a heated swimming pool and whirlpool with sea view, as well as direct beach access. It is a 4-star hotel with 57 seaside rooms and offers a bar, restaurant, and attentive staff.
Rooftop Pool Private Pool Outdoor Pool
Hotel with Parking
This hotel offers free parking. It is located opposite the Ile Rousse islands with direct access to its own private beach. The hotel provides an extensive breakfast buffet and has rooms with a sea view.
EV charging stations
Accessible Hotel
This hotel features 2 PMR (Persons with Reduced Mobility) rooms located on the ground floor. The hotel's 56 spacious rooms are spread across 3 buildings, all serviced by elevators. The establishment is generally accessible to people with reduced mobility.
Hotel with EV Charging Stations
Features EV charging stations, providing a practical amenity for guests with electric vehicles. The hotel's provision of charging points enhances its appeal to environmentally aware travelers.
4-Star Hotel
This 4-star hotel offers 57 seaside rooms, a heated swimming pool, a whirlpool with sea view, and direct beach access. There is also a cocktail bar and a restaurant on site. It is located near the port and the old town.
Hotel with Rooftop Pool
Located in LʼÎle-Rousse, this hotel offers a rooftop pool. Guests can enjoy a relaxing swim with a scenic view.
Hotel for Honeymoon
Romantic Hotel
Hotel with Outdoor Pool
Hotel with Private Pool Rooms
Guest Reviews
Tucked away along the idyllic waterfront, 'Best Western Premier Santa Maria' enjoys a privileged location that guests consistently praise. Nestled right by the sea, the hotel offers a tranquil escape with a small private beach that is both quiet and relaxing. This peaceful setting is complemented by the ease of access to the city center, allowing visitors to leisurely explore downtown Ile Rousse, whether it's a short 5-10 minute walk or a quick stroll to nearby shops, restaurants and historic sites.
The proximity to the ferry port and train station adds convenience for travelers, making it an excellent choice for those catching early transportation. The scenic views are a standout feature with many rooms boasting superb sea perspectives, stretching out to the Pietra lighthouse—or offering sunsets that perfectly cap off a restful day.
Despite being close to these hubs of activity, the hotel maintains a serene atmosphere, making it ideal for a calming retreat while still providing all necessary amenities within walking distance. The setting, described as superb with magnificent views, strikes a balance between accessibility and seclusion, making it a perfect base for exploring the beautiful bays of Balagne or simply enjoying the peaceful seaside ambiance.
In summary, 'Best Western Premier Santa Maria' offers an exceptional location that combines the beauty of the coastline with the convenience of being near central attractions, thereby providing the perfect spot for a relaxed yet engaging stay in Ile Rousse.
The breakfast experience at Best Western Premier Santa Maria receives high praise for its quality and variety, often described as top-notch and excellent. Guests frequently mention the wide choice of fresh, local products and the ability to enjoy their meal with stunning sea or sunset views. The breakfast spread is known for being abundant and varied with options ranging from sweet pastries to savory items like scrambled eggs, cheese and sausage.
While the delectable offerings and exceptional service contribute positively to the guests' overall experience, the cost of breakfast has been a point of contention for some. Several reviews have noted that the 22-euro price tag feels steep, particularly when compared to other places. Nonetheless, many still find the breakfast worth the expense due to the extensive selection and high-quality food.
Specific highlights include enjoying breakfast on the terrace with the sound of the waves and the attentive, friendly staff, such as Marina, who enhances the dining experience. Overall, despite some comments about the price, the breakfast at Santa Maria is largely celebrated for its richness, variety and the beautiful setting in which it is served.
The dining experience at the Best Western Premier Santa Maria has garnered mixed but mostly positive feedback. The restaurant comes highly recommended by several guests with particular praise for the great quality of the evening meals and the exceptional new catering service. The venue itself also leaves a strong impression, offering a sublime view that enhances the dining atmosphere. Guests frequently highlight the friendly and efficient service provided by the restaurant staff, making meal times even more enjoyable.
While breakfast at the hotel is often noted for its quality and extensive selection, the cost of this meal and the drinks available at the lobby or pool bar, are considered too high by some visitors. The limited bar menu and leisurely bar service have also been points of contention. Similarly, the minibar prices have been found to be excessive.
Despite some critiques on price, the overall dining experience is praised, especially the dinners that often feature a selection from a limited yet satisfying menu. The hotel's onsite amenities, including a private beach section and pool, add to the convenience and appeal of dining at the hotel. While the lunch and dinner services are sometimes deemed costly and not extraordinary, the positives, such as the excellent gastronomy and perfect restaurant service, make Best Western Premier Santa Maria a notable option for travelers seeking quality dining with a view.
The rooms at Best Western Premier Santa Maria are consistently praised for their spaciousness, cleanliness and comfort. Guests frequently mention the pleasant and functional design, whether in stylish classic rooms with balconies or more modern, well-furnished ones. Many appreciate the chic and sober decoration, as well as excellent views, particularly from rooms overlooking the sea or beach.
Comfort is a common thread with beds described as very comfortable and bathrooms as clean and well-equipped; some feature large, elegant designs with Italian showers. High cleanliness standards are a notable feature with many reviews mentioning spotless conditions. Rooms also exhibit thoughtful amenities such as coffee machines, tea and water service and well-maintained facilities.
Several rooms are noted for their quietness and effective soundproofing, ensuring a peaceful stay for guests. While some rooms are described as small or dark, especially relative to their price, most reviews emphasize the positive aspects, including large terraces, direct beach access and incredible sea views. The rooms, including suites and penthouses, are remarked upon for their modern comforts and top-tier functionality.
The hotel’s rooms generally meet or exceed expectations in terms of size with a good number of guests receiving upgrades to more spacious accommodations, enhancing their stay. In all, Best Western Premier Santa Maria offers a reliable blend of comfort, cleanliness and stunning views in a well-appointed setting.
If there's one thing travelers can agree on about the Best Western Premier Santa Maria, it's the exceptional comfort of the beds. Guests consistently highlight the quality and comfort of the bedding, noting everything from good beds to giant, king-size mattresses that ensure a restful sleep. The spacious 200x200 cm beds are particularly praised for their comfort and the variety of pillows provided enhances the overall experience.
Not only are the beds large, but they also come with bedding that is both very clean and of high quality. Whether described as very comfy, super comfortable or simply very good, the beds significantly contribute to a pleasant stay. Even the bedding specifics, such as the width and comfort level, receive positive remarks, making it clear that a good night's sleep is a priority at this hotel. Although a few guests found the beds a bit too hard, the overwhelming majority found them to be perfectly comfortable.
For those needing a place to rest after a day of travel or exploration, the Best Western Premier Santa Maria offers beds that stand out for their comfort and excellent quality, promising a restful and rejuvenating experience.
The cleanliness of the Best Western Premier Santa Maria stands out as a defining feature of this hotel, consistently praised by guests. The premises are described as immaculate and impeccably maintained with rooms and communal areas exhibiting exceptional cleanliness. The hotel’s rooms are often highlighted for being very clean with details such as exceptionally clean bathrooms, fresh towels and tidy furniture contributing to the overall positive impression.
Guests commend the high standard of cleanliness throughout the facilities, including corridors, parking and various common areas. The rooms are not only clean but also comfortable and modern with some featuring air conditioning and large beds. Despite a few isolated mentions of minimal housekeeping and issues like bird droppings on the terrace or the beach area not matching the rest of the hotel's cleanliness standard, the overall sentiment remains overwhelmingly positive.
The commitment to maintaining a spotless environment extends to the bar and other amenities, ensuring a consistently pleasant and hygienic experience for visitors. Staff are noted for being discreet and helpful, further enhancing the sense of comfort and quality that guests have come to expect from their stay at the Best Western Premier Santa Maria.
The guest reviews of the Best Western Premier Santa Maria paint a glowing picture of the hotel's staff, highlighting their dedication, professionalism and friendliness. The staff are frequently praised for being attentive to the needs of guests with numerous mentions of their kindness and welcoming demeanor. From the front desk to the cleaning team, every member of the staff has made a significant impression through their warm and courteous service.
Guests consistently note the staff's attentiveness and willingness to go above and beyond to ensure a comfortable stay. Words like "top-notch," "competent," and "professional" are often used to describe their service. Notably, the receptionists and breakfast hostess, Mariana, receive high marks for their pleasant and helpful attitudes. The hotel's owner and director also earn commendations for their warm welcomes and professional yet amicable interaction with guests.
Many reviews emphasize the staff's ability to create a friendly and welcoming environment, making guests feel at home. The combination of efficiency, politeness and a helpful approach ensures a positive experience, further enhanced by the staff's genuine care for guest comfort and satisfaction.
In summary, the staff at Best Western Premier Santa Maria are portrayed as the heart of the hotel, consistently offering exceptional service that enhances the overall guest experience. Whether it’s a friendly greeting at the reception or attentive service during breakfast, the team's dedication shines through, making it a highly praised aspect of staying at this hotel.
The Best Western Premier Santa Maria offers a generally reliable and dependable wifi service with several guests noting its reliability and workability. However, there are also mentions of inconsistencies with some reviews pointing out that the wifi did not work or was weak. Despite a few issues, other guests found the wifi service to be good and satisfactory for their needs. Skilled workers at the hotel ensure that any problems with WiFi are addressed, although the telephone connection has also been highlighted as an area needing improvement. In summary, while the hotel provides a mostly reliable wifi experience, there are occasional connectivity issues that guests should be aware of.
Best Western Premier Santa Maria offers a commendable pool experience, enhanced by a beautiful terrace area. The pool, though often described as small, is consistently praised for its cleanliness and pleasant ambiance. The heating feature is particularly appreciated, especially during cooler months. Guests frequently highlight the relaxation afforded by the outdoor jacuzzi and the stunning sea views from the pool area.
Despite the pool’s modest size, which some found too small or deep for children, its appeal is bolstered by the peaceful atmosphere and the overall beauty of the location. The hotel also provides a private beach area alongside the pool, which adds to the attractiveness of the outdoor facilities. Amenities such as towels for both the bathroom and lounge chairs by the pool are a nice touch.
While there were mentions of limited sunbeds and a missing shower facility by the pool, the overall sentiment is positive with many guests expressing a fondness for the pool area and its well-maintained environment. The jacuzzi and heated pool are often highlighted as standout features, contributing to a relaxing and picturesque stay.
Visitors to the Best Western Premier Santa Maria appreciate the free parking offered by the hotel, including features like free charging points for electric cars and accessible, secure, private and covered parking. Guests find the convenience of parking to be generally positive with plenty of parking spaces and clean facilities noted at times. The proximity of the parking to the city center also adds to its convenience.
However, there are consistent mentions of the insufficiency of parking spaces, leading to difficulties in finding a spot. In some cases, guests have had to resort to street parking, which can be inconvenient. The parking spaces themselves are often described as small, which may pose challenges for larger vehicles. Despite these occasional hurdles, the availability of motorcycle garage parking and reserved parking for some patrons are positive highlights. Overall, while the parking provisions are mostly appreciated, the hotel could benefit from expanding its parking capacity to meet guests' needs more effectively.
At the Best Western Premier Santa Maria, guests will appreciate the convenience of electric vehicle charging stations. The hotel offers charging points that are easily accessible and excellent for electric cars. There is the benefit of free charging for electric vehicles, ensuring that guests can keep their cars powered up at no extra cost. Some reviews have noted issues such as garage malfunctions and an electric recharge station being out of service, but overall, the availability and convenience of EV charging at the hotel have been positively highlighted. The hotel also makes efforts to keep plug spots available, adding to the seamless experience for guests with electric vehicles.
The Best Western Premier Santa Maria presents an excellent destination for families seeking a comfortable and enjoyable stay. The hotel is highly recommended for its family-oriented atmosphere and a range of family-friendly amenities and services. Families can expect spacious, comfortable rooms, including special family rooms and junior suites perfect for accommodating up to four people. The central location adds to its appeal, making it convenient for family exploration. Additionally, the hotel ensures safety and comfort not only for kids but also for pets, making it a comprehensive choice for those traveling with their furry friends. While the deep pool may not be ideal for young children, the nearby beach offers an alternative for family activities. Overall, the Best Western Premier Santa Maria succeeds in creating a magnificent family experience, considering both comfort and convenience.
Best Western Premier Santa Maria is a pleasant hotel that delivers services generally aligned with its four-star rating, but feedback suggests some inconsistencies. While many guests appreciate its four-star status and consider it well-deserved, a portion of the reviews highlight certain areas that fall short of expectations for a hotel of its class.
The amenities, specifically the gym, have been pointed out as not meeting the four-star level of quality. Similarly, some aspects of the hotel's breakfast service were critiqued for being too standardized and lacking items like milk and jam, which guests would expect from a four-star establishment.
Some guests find the overall experience in line with its rating, noting the hotel lives up to a four-star standard. However, other reviews indicate the hotel could benefit from updates to match the expectations for a hotel at this level, including pricing adjustments. There are varied opinions with some guests asserting the hotel aligns closely with its rating, while others feel it's more comparable to a three-star establishment.
Overall, while Best Western Premier Santa Maria has many positive attributes, there is room for improvement in some areas to fully justify its four-star status across all guest experiences.
Best Western Premier Santa Maria stands out for its commendable accessibility features, offering a range of amenities that cater to guests with disabilities. The hotel provides wheelchair accessible facilities and ensures that common areas are easily navigable. Guests appreciate the accessible secure parking and the high-quality services that enhance overall accessibility. The property is noted for being accessible to anyone, making it a good choice for travelers with mobility challenges. Accessible facilities and services are pervasive throughout the hotel, including many accessible amenities and generally accessible areas. Overall, the hotel effectively addresses the needs of guests seeking an accessible stay.
The hotel features suites with their own private pools, offering an exceptional experience for guests. These private pools sometimes include a terrace jacuzzi, adding an extra layer of luxury. The hotel's intimate setting is enhanced by a small, private beach, creating a family-friendly atmosphere. Guests frequently mention the positive aspects of the private pools and beach area, highlighting the relaxing and exclusive environment provided.
The outdoor pool at Best Western Premier Santa Maria receives high praise from guests for its beauty and tranquility. Many describe it as a nice, well-maintained and beautiful swimming area with ample space on the terrace to relax. The pool is also heated, adding to the comfort and relaxation experience. Guests appreciate the pleasant pool area, which includes not only the pool itself but also an outdoor jacuzzi and access to a private beach. The serene environment contributes to a relaxing atmosphere, making it an ideal spot for unwinding. However, a few guests noted the absence of a shower facility by the pool. Despite this, the overall sentiment toward the outdoor pool is very positive, highlighting its appeal and the added value it brings to the stay at the hotel.
Nestled along a serene beach, Best Western Premier Santa Maria offers a bucolic and romantic escape ideal for couples seeking tranquility. Guests have lauded its romantic setting, exceptional sea views and the perfect ambiance for a romantic getaway. Dining here with a sunset by the beach, creates an ideal romantic spot for dinner, imbued with an atmosphere that adds a touch of romance to any stay. The hotel consistently provides a romantic and desired experience, making it an exceptional choice for those looking to cherish special moments together.
Location Show Map
Location
The proximity to the ferry port and train station adds convenience for travelers, making it an excellent choice for those catching early transportation. The scenic views are a standout feature with many rooms boasting superb sea perspectives, stretching out to the Pietra lighthouse—or offering sunsets that perfectly cap off a restful day.
Despite being close to these hubs of activity, the hotel maintains a serene atmosphere, making it ideal for a calming retreat while still providing all necessary amenities within walking distance. The setting, described as superb with magnificent views, strikes a balance between accessibility and seclusion, making it a perfect base for exploring the beautiful bays of Balagne or simply enjoying the peaceful seaside ambiance.
In summary, 'Best Western Premier Santa Maria' offers an exceptional location that combines the beauty of the coastline with the convenience of being near central attractions, thereby providing the perfect spot for a relaxed yet engaging stay in Ile Rousse.
Breakfast
While the delectable offerings and exceptional service contribute positively to the guests' overall experience, the cost of breakfast has been a point of contention for some. Several reviews have noted that the 22-euro price tag feels steep, particularly when compared to other places. Nonetheless, many still find the breakfast worth the expense due to the extensive selection and high-quality food.
Specific highlights include enjoying breakfast on the terrace with the sound of the waves and the attentive, friendly staff, such as Marina, who enhances the dining experience. Overall, despite some comments about the price, the breakfast at Santa Maria is largely celebrated for its richness, variety and the beautiful setting in which it is served.
Dinner
While breakfast at the hotel is often noted for its quality and extensive selection, the cost of this meal and the drinks available at the lobby or pool bar, are considered too high by some visitors. The limited bar menu and leisurely bar service have also been points of contention. Similarly, the minibar prices have been found to be excessive.
Despite some critiques on price, the overall dining experience is praised, especially the dinners that often feature a selection from a limited yet satisfying menu. The hotel's onsite amenities, including a private beach section and pool, add to the convenience and appeal of dining at the hotel. While the lunch and dinner services are sometimes deemed costly and not extraordinary, the positives, such as the excellent gastronomy and perfect restaurant service, make Best Western Premier Santa Maria a notable option for travelers seeking quality dining with a view.
Rooms
Comfort is a common thread with beds described as very comfortable and bathrooms as clean and well-equipped; some feature large, elegant designs with Italian showers. High cleanliness standards are a notable feature with many reviews mentioning spotless conditions. Rooms also exhibit thoughtful amenities such as coffee machines, tea and water service and well-maintained facilities.
Several rooms are noted for their quietness and effective soundproofing, ensuring a peaceful stay for guests. While some rooms are described as small or dark, especially relative to their price, most reviews emphasize the positive aspects, including large terraces, direct beach access and incredible sea views. The rooms, including suites and penthouses, are remarked upon for their modern comforts and top-tier functionality.
The hotel’s rooms generally meet or exceed expectations in terms of size with a good number of guests receiving upgrades to more spacious accommodations, enhancing their stay. In all, Best Western Premier Santa Maria offers a reliable blend of comfort, cleanliness and stunning views in a well-appointed setting.
Beds
Not only are the beds large, but they also come with bedding that is both very clean and of high quality. Whether described as very comfy, super comfortable or simply very good, the beds significantly contribute to a pleasant stay. Even the bedding specifics, such as the width and comfort level, receive positive remarks, making it clear that a good night's sleep is a priority at this hotel. Although a few guests found the beds a bit too hard, the overwhelming majority found them to be perfectly comfortable.
For those needing a place to rest after a day of travel or exploration, the Best Western Premier Santa Maria offers beds that stand out for their comfort and excellent quality, promising a restful and rejuvenating experience.
Cleanliness
Guests commend the high standard of cleanliness throughout the facilities, including corridors, parking and various common areas. The rooms are not only clean but also comfortable and modern with some featuring air conditioning and large beds. Despite a few isolated mentions of minimal housekeeping and issues like bird droppings on the terrace or the beach area not matching the rest of the hotel's cleanliness standard, the overall sentiment remains overwhelmingly positive.
The commitment to maintaining a spotless environment extends to the bar and other amenities, ensuring a consistently pleasant and hygienic experience for visitors. Staff are noted for being discreet and helpful, further enhancing the sense of comfort and quality that guests have come to expect from their stay at the Best Western Premier Santa Maria.
Staff
Guests consistently note the staff's attentiveness and willingness to go above and beyond to ensure a comfortable stay. Words like "top-notch," "competent," and "professional" are often used to describe their service. Notably, the receptionists and breakfast hostess, Mariana, receive high marks for their pleasant and helpful attitudes. The hotel's owner and director also earn commendations for their warm welcomes and professional yet amicable interaction with guests.
Many reviews emphasize the staff's ability to create a friendly and welcoming environment, making guests feel at home. The combination of efficiency, politeness and a helpful approach ensures a positive experience, further enhanced by the staff's genuine care for guest comfort and satisfaction.
In summary, the staff at Best Western Premier Santa Maria are portrayed as the heart of the hotel, consistently offering exceptional service that enhances the overall guest experience. Whether it’s a friendly greeting at the reception or attentive service during breakfast, the team's dedication shines through, making it a highly praised aspect of staying at this hotel.
Wi-Fi
Pool
Despite the pool’s modest size, which some found too small or deep for children, its appeal is bolstered by the peaceful atmosphere and the overall beauty of the location. The hotel also provides a private beach area alongside the pool, which adds to the attractiveness of the outdoor facilities. Amenities such as towels for both the bathroom and lounge chairs by the pool are a nice touch.
While there were mentions of limited sunbeds and a missing shower facility by the pool, the overall sentiment is positive with many guests expressing a fondness for the pool area and its well-maintained environment. The jacuzzi and heated pool are often highlighted as standout features, contributing to a relaxing and picturesque stay.
Parking
However, there are consistent mentions of the insufficiency of parking spaces, leading to difficulties in finding a spot. In some cases, guests have had to resort to street parking, which can be inconvenient. The parking spaces themselves are often described as small, which may pose challenges for larger vehicles. Despite these occasional hurdles, the availability of motorcycle garage parking and reserved parking for some patrons are positive highlights. Overall, while the parking provisions are mostly appreciated, the hotel could benefit from expanding its parking capacity to meet guests' needs more effectively.
EV charging stations
Family
4 Star
The amenities, specifically the gym, have been pointed out as not meeting the four-star level of quality. Similarly, some aspects of the hotel's breakfast service were critiqued for being too standardized and lacking items like milk and jam, which guests would expect from a four-star establishment.
Some guests find the overall experience in line with its rating, noting the hotel lives up to a four-star standard. However, other reviews indicate the hotel could benefit from updates to match the expectations for a hotel at this level, including pricing adjustments. There are varied opinions with some guests asserting the hotel aligns closely with its rating, while others feel it's more comparable to a three-star establishment.
Overall, while Best Western Premier Santa Maria has many positive attributes, there is room for improvement in some areas to fully justify its four-star status across all guest experiences.
Accessible
Private Pool
Outdoor Pool
Romantic
Yes, Best Western Premier Santa Maria has pool(s) that belong to one or more of the following categories: Rooftop Pool, Private Pool, Outdoor Pool.
No, a spa isn't available at Best Western Premier Santa Maria.
Yes, Best Western Premier Santa Maria welcomes dogs.
Yes, parking facilities are available at Best Western Premier Santa Maria.
No, Best Western Premier Santa Maria doesn't have a gym.
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