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Summary of reviewsMama Shelter Lyon is highly regarded among guests for its various appealing features. The location is noted for its strategic placement, offering easy access to public transportation including metro and bus stations. While not centrally located, the hotel provides a peaceful retreat with the city center just a short 15-20 minute metro ride away. Many appreciate the quiet surroundings and the convenient presence of a spacious private parking lot.
The breakfast experience at Mama Shelter Lyon is frequently praised as exceptional. Featuring a diverse and high-quality buffet, the breakfast is often described as hearty and delicious with a friendly atmosphere that occasionally includes a DJ set. Although the cost of breakfast is sometimes considered high, the overall sentiment remains positive with terms like "extraordinary" and "perfect" used to describe it.
Dinner at the hotel's in-house restaurant and bar also receives acclaim for its vibrant atmosphere original menu and tasty cuisine. The terrace dining and Sunday brunches are particular highlights, despite some mixed opinions on portion sizes and prices.
The rooms at Mama Shelter Lyon are appreciated for their cleanliness, modern design and comfort. Guests value the stylish decoration and efficiency of the room layouts, though some find the spaces compact for extended stays. The cozy beds and well-appointed furnishings add to the comfort, making it a pleasant stay for both business and leisure travelers.
Cleanliness is a standout feature with the hotel frequently described as immaculate. Despite a few isolated mentions of minor issues, the extensive cleaning efforts contribute significantly to a welcoming atmosphere.
The staff at Mama Shelter Lyon are frequently praised for their friendliness, professionalism and helpfulness. Their efficiency and attentiveness enhance the guest experience, making stays more enjoyable. The reception staff, in particular, are noted for their competence and charm.
The hotel also offers complimentary Wifi with a reliable connection and easy access to streaming services like Netflix, enhancing the in-room entertainment options. The parking facilities are generally well-received for their convenience and security, though some guests mention that the spaces can be narrow and the cost high.
Families find Mama Shelter Lyon to be an excellent choice with family-friendly accommodations and kid-friendly amenities like a foosball table and a designated kids room. The spacious family rooms and overall cozy atmosphere make it a popular option for traveling with children.
Business travelers appreciate the hotel's functional and stylish accommodations, fast Wifi and meeting rooms. While the absence of room service and a gym were noted, the overall environment suits business needs well.
Accessibility is another positive aspect with the hotel providing easy access to public transport and comfortable navigation for all guests.
Overall, Mama Shelter Lyon stands out for its combination of strategic location, excellent breakfast and dining experience, clean and comfortable rooms, friendly staff and family-friendly and business-friendly features, making it a compelling choice for a memorable stay in Lyon. Show more
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Family Friendly Hotel
Mama Shelter offers a trendy and playful environment. Known for its quirky decor and family-friendly atmosphere, it includes amenities that appeal to both parents and children. The hotel's lively ambiance ensures an engaging stay.
Hotel with Parking
The hotel offers a secure parking space for a fee, although spots are limited. An electric car charging station is also available.
EV charging stations
Hotel with EV Charging Stations
Mama Shelter Lyon is listed as having EV chargers available, catering to guests who need to power up their electric vehicles during their stay.
Hotel for Honeymoon
Dog Friendly Hotel
Business Hotel
Accessible Hotel
3-Star Hotel
Room Types
Medium Mama DoubleThis double room features a microwave, minifridge and computer.
Medium Mama Twin RoomOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with streaming services, a wardrobe, a safe deposit box, a carpeted floor as well as city views. The unit offers 2 beds.
Small Mama DoubleThis double room has a minifridge, microwave and air conditioning.
XXL Mama Family RoomProviding free toiletries, this family room includes a private bathroom with a bath and a shower. The air-conditioned family room provides a flat-screen TV with streaming services, a wardrobe, a safe deposit box, a carpeted floor as well as city views. The unit offers 3 beds.
Guest Reviews
8.4
Very Good
Location
Mama Shelter Lyon boasts a location that many guests find advantageous. The hotel is conveniently close to metro and bus stations, making it easy to navigate the city. It's situated about 200 meters from the Jean Macé metro station, ensuring swift connections to central Lyon and other key areas. While the hotel is not centrally located, guests note that the city center is still easy to reach via public transportation with a 15-20 minute ride to Vieux Lyon.
The area around the hotel is quiet and offers a peaceful retreat from the hustle and bustle of the city. Many reviewers appreciate the serene environment and highlight the presence of a large private parking lot, which is a significant advantage for those traveling by car. The proximity to Part Dieu train station and Perruche train station further enhances the convenience for travelers.
Although some guests mention that the hotel is a bit far from the old town and not centrally located, the overall consensus is that the accessibility provided by metro and tram stations compensates for this. Reviews describe the location as perfect for a city stay with an ideal balance between tranquility and accessibility. The area's quiet neighborhood is appreciated by those looking to avoid the busy city center.
The hotel's strategic placement allows guests to start discovering Lyon with ease, supported by comprehensive public transport links. Despite the distance to the old town, which requires a 20-30 minute walk, the well-serviced transport system ensures that all key areas remain within easy reach. The hotel's location is highly valued for its combination of connectivity, peaceful surroundings and parking convenience.
Breakfast
At Mama Shelter Lyon, the breakfast experience stands out as a highlight for guests. Many reviews laud the breakfast buffet as exceptional, featuring a wide, diverse selection that caters to various tastes. The quality of the products, including homemade items, receives frequent praise. Guests find the breakfast hearty, plentiful and delicious with terms like "top," "super," and "amazing" repeatedly used to describe it. Many appreciate the friendly and warm atmosphere in the breakfast common room, which sometimes even includes a DJ set, adding to the enjoyment.
Despite the occasional mention that the cost of breakfast can be high, the overall sentiment remains overwhelmingly positive. Descriptors such as "extraordinary," "perfect," and "best hotel breakfast in France" reinforce the consensus that the breakfast at Mama Shelter Lyon is well worth it. Notably, the brunch offerings also receive high commendation, providing a festive and satisfying dining experience. In all, Mama Shelter Lyon seems to have struck a perfect balance with their breakfast service, ensuring a memorable start to the day for their guests.
Dinner
Mama Shelter Lyon offers a compelling dining experience with its in-house restaurant and bar, frequently praised for its vibrant atmosphere and good cuisine. Many guests appreciated the relaxed and cool ambiance, making dinners on the terrace particularly enjoyable and delightful. The restaurant serves an original menu and offers dishes that are frequently described as very good with the cuisine being both delicious and convenient for hotel guests.
The bar and restaurant on the ground floor have been noted for their great atmosphere, complete with music and delicious cocktails, adding to the overall pleasant dining experience. Brunch, especially on Sundays and the family-friendly buffet have garnered positive feedback for both their quality and variety.
While the food is generally well-received with certain reviews highlighting the excellent quality of both breakfast and dinner, there are mixed opinions concerning the portion sizes and prices. Some diners felt that, despite the good food, the portions were small and the prices on the higher side. However, for many, the enjoyable and chilled ambiance compensated for these drawbacks.
Overall, guests found the restaurant and bar at Mama Shelter Lyon to be a significant highlight of their stay with numerous commendations for the delicious food, cool vibe and convenience. The beautiful decoration and pleasant atmosphere add to the appeal, even though occasional comments pointed to wait times and cost as areas for improvement.
Rooms
Nestled in a strategic location, Mama Shelter Lyon offers a captivating blend of modern design and functionality. Rooms are consistently praised for their cleanliness, comfort and stylish decoration, ensuring a pleasant stay whether for business or leisure. While some spaces may feel compact, particularly for extended visits, the clever layout maximizes efficiency. Design elements such as modern concrete accents and fun, eclectic touches add a unique character to the stay.
Comfort is a highlight with spacious rooms and beds lauded for their coziness. The family rooms, in particular, offer ample space ideal for groups. Additional praises go to the well-appointed and functional furnishings, ensuring guests have everything they need, despite minor deficits like the lack of in-room kettles or coffee machines.
The hotel prides itself on a welcoming atmosphere and excellent service, complemented by an outstanding breakfast buffet that kick-starts the day perfectly. Despite occasional comments on noise from nearby streets or the air conditioning system, the overall experience remains positive due to the quiet and peaceful ambiance of the higher floors.
Mama Shelter Lyon stands out for its cleanliness, modern aesthetics and comfortable accommodations, making it a compelling choice for a memorable stay in the city.
Beds
Guests of Mama Shelter Lyon consistently praise the hotel's beds for their comfort and quality. With numerous mentions of the beds being very comfortable, large and featuring good quality mattresses and bedding, it’s clear that restful sleep is a key highlight of the stay. Phrases like perfect bedding, cozy beds and amazing bedding frequently appear in the reviews. While there are minimal mentions of areas for improvement, such as bed linen quality and pillow preferences, the overwhelmingly positive feedback emphasizes the beds as a standout feature. Many guests report sleeping very well, thanks to the excellent bedding and comfy mattresses, making Mama Shelter Lyon a go-to for a good night's rest.
Cleanliness
Mama Shelter Lyon has garnered a lot of praise for its cleanliness. Guests frequently highlight the hotel's overall immaculate state, emphasizing that the rooms and bathrooms are particularly spotless. Many reviews mention the extensive cleaning efforts with rooms described as absolutely sparkling clean and very comfortable. Guests also pointed out that the hotel itself is tidy and well-organized, creating a welcoming atmosphere.
However, there are a few isolated mentions about the cleanliness needing improvement in some rooms, noting instances of hair in bathrooms or stains on bedroom carpets. Despite these occasional lapses, the majority of feedback remains overwhelmingly positive.
Guests appreciate the quiet and spacious nature of the rooms, although some found them slightly cold or tight but efficient in use of space. The hotel is well-maintained with clean and comfortable rooms that include well-equipped amenities. However, minor criticisms such as the lack of shampoo and other amenities were noted.
Overall, the cleanliness of Mama Shelter Lyon is frequently highlighted as a standout feature, contributing to a comfortable and pleasant stay.
Staff
In Lyon, Mama Shelter stands out not only for its trendy atmosphere and comfortable rooms, but also for its exceptional staff. Guests frequently praise the team for their friendliness, courteousness and professionalism. The staff are described as helpful, always ready to answer questions and provide useful advice. Their welcoming nature and attentiveness contribute greatly to a positive guest experience.
The reception staff, in particular, receive high marks for their efficiency and competence, ensuring a smooth check-in process and addressing guests' needs promptly. Described as charming, dynamic and customer-oriented, the overall team creates a very welcoming atmosphere. The bar and restaurant staff, while occasionally overstretched, still manage to maintain a friendly and professional demeanor.
The vibrant and dynamic young team adds to the hotel's unique vibe, making it a favorite among many travelers who appreciate their efforts and the warm welcome they provide. Despite a few mentions of overstressed staff in busy areas, the general consensus is clear: the staff at Mama Shelter Lyon elevate the experience with their exceptional service and unwavering friendliness.
Wi-Fi
The Wifi at Mama Shelter Lyon is a standout feature with guests frequently praising the free and great connection available throughout the hotel. With complimentary access to a wide selection of movies and streaming services like Netflix right in the rooms, entertainment options are bountiful. The TV also offers a large variety of channel choices, making it easy to find something enjoyable to watch. Some reviews mention concerns about the security of the network, but the overall feedback emphasizes the convenience and quality of the Wifi and media services provided.
Parking
Mama Shelter Lyon offers a range of parking options that are generally well-received by guests for their convenience and safety. The hotel provides onsite and underground parking, which many have found easy to access and use with several reviewers highlighting the spacious nature of the underground parking lot. The parking facilities are noted to be secure, clean and private, adding to the overall positive experience.
Despite these advantages, several guests did report that the parking spaces can be narrow, which might be challenging for medium-sized cars. Additionally, the absence of charging points for electric cars and the restriction on vehicles with roof boxes were mentioned as areas for improvement. Some reviews also pointed out that the parking could be expensive with a specific mention of a €19 fee for one night being seen as steep.
However, the convenience of having parking in the building itself was frequently praised, making it easy for guests to park their cars. Quick access and proximity to the hotel's stalls further enhance the guest experience. Some reviews suggested that better signage could improve user experience in the parking lot. Despite a few areas needing attention, the overall sentiment towards Mama Shelter Lyon's parking facilities remains positive.
Family
Mama Shelter Lyon proves to be an excellent choice for families traveling with children. The hotel offers family-friendly accommodations including very suitable family-rooms with connecting options, making it a breeze for parents to keep an eye on their little ones. The atmosphere is kid-friendly, ensuring that the youngest guests find the environment both relaxing and fun.
Children can enjoy playing foosball and there is even a designated kids room, contributing to the hotel being a fun destination for families. The stylish interior, cozy beds and spacious underground parking add to the convenience and comfort of the stay.
Guests have noted that everything about their stay was perfect for their children, resulting in a very good family stay. The hotel's family suites are well-designed to accommodate the needs of larger groups and teenagers also find the amenities satisfactory. Overall, Mama Shelter Lyon is a wonderful option for family vacations, fitting the needs of parents and children alike in a pleasant, child-friendly manner.
Business
Mama Shelter Lyon has garnered positive reviews from business travelers, praised for its functional and stylish accommodations. The hotel is described as ideal for work trips, offering meeting rooms and fast WiFi, which are essential for professionals. Its location contributes to its appeal, making it a convenient choice for business purposes. The reception service has also been highlighted as great. However, some noted the absence of room service and a gym, though the hotel provides some free weights. Despite these minor drawbacks, the overall assessment indicates a clean and classy environment suited for business needs.
Accessible
Mama Shelter Lyon stands out for its accessible location, easily reached by both tram and metro. Guests praised the ease of access, both to the hotel and to nearby transport options, including the close proximity to a metro station. The hotel's accessible features such as ramps ensure comfortable navigation for everyone. Though there were some mentions of limited accessibility, the general consensus appreciates the efforts towards making the space comfortable and reachable. The hotel environment is also noted to be clean and spacious, enhancing the overall stay experience.
Dog Friendly
Mama Shelter Lyon is widely recognized for its accommodating approach to guests with dogs. The hotel provides thoughtful amenities such as bowls and kennels for four-legged companions, ensuring a comfortable stay for both pets and their owners. Many positive gestures, like small welcome treats for dogs, add a special touch to the pet-friendly experience. While the pet fee is 25 euros per night, some guests find it on the expensive side. Overall, the hotel successfully creates a welcoming environment for travelers with pets, making it easier to travel with a small dog.
No, Mama Shelter Lyon doesn't have any pool.
No, a spa isn't available at Mama Shelter Lyon.
Yes, Mama Shelter Lyon welcomes dogs.
Yes, parking facilities are available at Mama Shelter Lyon.