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Summary of reviewsBartley Lodge Hotel, nestled in the charming New Forest, offers guests a picturesque retreat characterized by its enchanting country setting and historical charm. The hotel's location is frequently praised for its serene landscapes and convenient access to local attractions, making it ideal for both leisure and adventure. The surrounding woodland grounds and beautifully maintained gardens add to its appeal, presenting a quintessential English countryside experience.
The hotel's breakfast is often highlighted as a positive aspect, with many guests enjoying the variety and quality of the offerings. The breakfast ambiance, enhanced by friendly staff and views, contributes to a pleasant start to the day. Despite some service inconsistencies and variances in food quality, guests have largely appreciated the overall breakfast experience.
Dining at Bartley Lodge Hotel generally receives commendations, especially for its evening meals, which benefit from high culinary standards. The food quality, paired with the friendly restaurant staff, often leaves a positive impression. However, some guests note organizational challenges and menu limitations that could be improved.
Rooms at the hotel are described as spacious and comfortable, with many guests enjoying the historic charm and delightful views. However, some areas could benefit from refurbishment to align with the rest of the hotel's inviting atmosphere. Cleanliness, while praised, occasionally faces issues with consistency, suggesting a need for focused maintenance to enhance guest satisfaction further.
Staff at Bartley Lodge Hotel consistently receive accolades for their warmth and professionalism, contributing significantly to the welcoming environment. While staffing levels sometimes impact service efficiency, the dedication and friendly nature of the team leave lasting positive impressions.
The hotel provides a generally reliable Wi-Fi experience, particularly strong in common areas, and features a charming pool that, despite some maintenance concerns, remains a beloved amenity, especially among families. Bartley Lodge's appeal extends to families with its convenient location near attractions like Peppa Pig World, ample family-friendly accommodations, and enchanting grounds that invite exploration.
While debates continue about the hotel's four-star rating, many guests appreciate the comfortable beds and overall relaxing environment. Bartley Lodge Hotel, with its historical charm and beautiful setting, offers a memorable stay that would benefit from some updates to fully meet its advertised star level. Show more
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Dog Friendly Hotel
This Grade II listed 18th-century country house hotel offers 8 acres of gardens for dogs to roam. It provides a relaxed restaurant and an indoor, heated swimming pool, ensuring a comfortable stay for both guests and their pets. Dog-friendly rooms are available and the hotel is located near the New Forest, providing lots of space for walks.
Hotel with Indoor Pool
Bartley Lodge Hotel features an indoor swimming pool, offering guests a dedicated space for swimming and enjoying a dip indoors.
Hotel with EV Charging Stations
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Accessible Hotel
4-Star Hotel
Room Types
Standard Double or Twin RoomThis room features a flat-screen TV, tea and coffee making facilities, and a bathroom with free toiletries.
Please request double or twin when booking.
Family RoomRooms have a flat-screen TV, facilities for making tea and coffee, and a bathroom with free toiletries. The family rooms have either bunk beds or a sofa bed with a foldaway bed for the children.
Cots and bed guards are also available
Four Poster RoomRooms have a flat-screen TV, facilities for making tea and coffee, and a bathroom with free toiletries. Special features include an iPod docking station, fluffy dressing gowns, slippers, speciality teas, and mineral water.
Single Room with ShowerRooms have a flat-screen TV, facilities for making tea and coffee, and a bathroom with en-suite shower and free toiletries.
Small Double RoomRooms have a flat-screen TV, facilities for making tea and coffee, and a bathroom with en-suite shower and free toiletries.
Deluxe Double RoomThese en-suite rooms all come fully-equipped with free WiFi access, flat-screen TV with Freeview channels, complimentary toiletries and tea and coffee making facilities.
Deluxe Double Room with Extra BedThese en-suite rooms all come fully-equipped with free WiFi access, flat-screen TV with Freeview channels, complimentary toiletries and tea and coffee making facilities. Many also offer views of the surrounding grounds and woodland.
SuiteThe suite has 1 bedroom and 1 bathroom with a bath and free toiletries. The suite offers a tea and coffee maker, a wardrobe, a carpeted floor, heating and a flat-screen TV with satellite channels. The unit has 1 bed.
Guest Reviews
6.9
Rated
Location
Nestled within the enchanting New Forest, Bartley Lodge Hotel offers a beautiful country setting that has captivated numerous travelers. The hotel stands amidst stunning views and quiet woodland grounds, providing an ideal retreat for nature lovers and those seeking tranquility away from bustling city life. Its location is described as fantastic and perfect for exploring the New Forest's lush expanses and serene walking trails, making it a dreamlike haven for both relaxation and adventure.
With convenient road access, the property balances the feeling of being miles away from civilization with the practicality of being close to major roads, offering easy exploration of nearby attractions like Paultons Park and a relatively short drive to Lyndhurst town center. Guests have highlighted the stately charm of the building, complemented by its spectacularly kept gardens and picturesque surroundings that invite leisurely afternoons on the terrace.
Bartley Lodge Hotel is also praised for its proximity to outdoor amenities, making it an excellent choice for visitors planning trips to local attractions or embarking on forest hikes. The friendly staff enhance the experience, ensuring a welcoming atmosphere that matches the beauty of the countryside location. Overall, this hotel presents a harmonious blend of serene landscapes, historical character, and convenient access, capturing the essence of a quintessential English countryside escape.
Breakfast
Bartley Lodge Hotel has received a wide array of feedback about its breakfast offerings, with several guests expressing positive sentiments about the experience. Visitors frequently praised the quality of the breakfast, noting it as a standout feature of their stay. Many described the breakfast as excellent and lovely, with commendations for its variety and the opportunity for a filling start to the day. The hot food items were often highlighted for their good quality, and the breakfast buffet selection was appreciated for offering a range of options, pleasing a diverse set of tastes including plant-based preferences.
Guests found the breakfast staff to be friendly, professional, and efficient, which contributed positively to the breakfast experience. There was mention of locally sourced ingredients, adding a touch of authenticity and care to the meals provided. The breakfast area itself, when paired with the surrounding views, created a pleasing ambiance for many diners.
However, not all feedback was favorable. Several reviews pointed to issues such as limited fresh fruit options, cold food, and instances of subpar quality, especially regarding eggs and bacon. Some guests found breakfast service disorganized, with long waiting times and occasional lapses in service like incorrect orders being delivered. Coffee quality and the lack of fresh bread options were also points of contention, leading some guests to find the breakfast not worth the price.
Overall, while the breakfast at Bartley Lodge Hotel receives accolades for its variety and quality from many guests, some improvements in service consistency and food offerings could enhance the dining experience further.
Dinner
Bartley Lodge Hotel's culinary experience presents a mixed bag of reviews from its guests, with several highlights worth noting. Many guests were delighted with the food's quality and enjoyed their dining experiences, particularly praising the delicious afternoon tea and the outstanding evening meals. Some found the value for money at dinner, with the fixed menu being a point of satisfaction. The restaurant's dishes, especially under the direction of the head chef for evening dinners, were appreciated for their high standards, earning accolades for their superb quality and impressive flavors which reflect its Michelin Rosettes award.
However, it wasn't all smooth sailing, as a portion of guests felt let down by certain aspects of the dining experience. Some reported issues with organization and service in the restaurant, noticing a somewhat chaotic atmosphere at dinner and breakfast times. Concerns about the menu variety were mentioned, with a few diners finding it limited or bland. Instances of food not meeting expectations, such as poorly cooked dishes and certain items being overpriced, were noted by several guests.
Despite these mixed reviews, many agreed that the staff were friendly, and the property's ambiance generally contributed positively to the stay. The food, when it met the high expectations, was enough to convince many guests to dine within the hotel multiple times. Overall, Bartley Lodge Hotel offers the promise of great dining potential, especially when the experience comes together seamlessly.
Rooms
Bartley Lodge Hotel offers a mix of experiences when it comes to room accommodations, blending charm with a need for updates in some areas. Many guests found the rooms to be spacious, comfortable, and clean, highlighting particularly comfortable beds and delightful views over the garden. Families appreciate the sizable family rooms that comfortably fit four, while some rooms delighted with high ceilings and ample storage space. The hotel also caters well to dog owners, providing a warm welcome for furry companions.
However, some guests noted that parts of the hotel could benefit from refurbishment to match the appealing ambience of the historic building and grounds. Several rooms were described as tired, with dated furnishings and occasional cleanliness issues such as cobwebs and stains. Some visitors encountered small, hot rooms, not consistent with their online representation. The bathrooms garnered mixed reviews, with some considered spacious and lovely, yet others were cramped or in need of a refresh.
Despite occasional shortcomings, the overall atmosphere of the hotel is enhanced by very friendly and accommodating staff, contributing to a pleasant stay for most. Nestled in a beautiful location, Bartley Lodge Hotel remains an attractive choice for those who value comfort and a touch of historic charm, but guests might want to manage expectations regarding the need for some modernization in the rooms.
Beds
Bartley Lodge Hotel's beds elicit a range of sentiments from guests, predominantly highlighting comfort as a key feature. Many found the beds to be comfortable and spacious, with repeated mentions of guests sleeping on beds described as incredibly comfortable, very comfy, and immaculate. Some rooms even boast large, comfortable beds that contribute to a relaxing stay.
However, experiences with the beds were not universally consistent. While some guests appreciate the comfort, others encountered issues such as lumpy mattresses with detectable springs, hard or unsupportive mattresses, and arrangements involving two single beds pushed together. These conditions led to a lack of restful sleep for some guests. Additionally, concerns about safety were raised regarding a bunk bed lacking proper guarding and issues with bed linens and mattress protectors.
Overall, while the beds at Bartley Lodge Hotel win praise for their comfort and spaciousness, some guests faced challenges that detracted from their overall sleep experience.
Cleanliness
Bartley Lodge Hotel, nestled within charming grounds featuring lovely property, pool, and gardens, presents a spectrum of experiences when it comes to cleanliness. Guests have commended the hotel for being clean throughout with spotlessly clean and comfortable rooms. Several rooms have been described as very spacious, clean, comfortable, cosy, and offering peaceful views over the garden. The hotel atmosphere has received compliments for being quiet and serene, enhancing the overall pleasant experience.
However, the hotel faces challenges regarding consistency in room maintenance and cleanliness. Some guests noted concerns such as dust, cobwebs, stained furniture, and wear and tear affecting decor. Issues like mould, rusty fixtures, and unpleasant smells have also surfaced in specific areas, indicating a need for more rigorous attention to detail and upkeep. Experiences such as outdated bathroom facilities, untidy rooms, and neglected cleaning processes highlight areas requiring improvement.
While the hotel's overall cleanliness receives praise, focusing on consistent cleanliness and attentive housekeeping could enhance the experience further. Such steps may ensure that all guests enjoy the distinguished charm and comfort Bartley Lodge Hotel is capable of providing.
Staff
Bartley Lodge Hotel consistently impresses with its warm and welcoming staff, who are frequently described as friendly, polite, and helpful. Guests often note the exceptional level of service, highlighting the friendliness and attentiveness of the team. The reception staff, in particular, stand out for their hard work and amiable demeanor. Visitors appreciate the accommodating nature of the staff, who go out of their way to resolve issues and make each stay comfortable.
Though guests praise the general helpfulness and kindness of the staff, some mention instances of thin staffing levels, which occasionally impact service efficiency. Despite this, the staff's dedication remains evident, and most interactions are positive, with team members striving to offer assistance and make guests feel at home.
Instances of a lack of experience among certain staff members have been mentioned, but the overall impression is that of a courteous and well-intentioned group. Guests commend the superb service and the receptionists' helpfulness, with particular praise for their cheerful approach.
In summary, Bartley Lodge Hotel's staff receive high marks for their friendliness and the warm, welcoming atmosphere they create, ensuring that the hotel's beautiful surroundings and charming amenities are complemented by excellent service.
Wi-Fi
Bartley Lodge Hotel offers a Wi-Fi experience that varies throughout its premises. Guests have found the Wi-Fi to be generally good in most hotel areas, particularly in the lounge, where the connection is strong and reliable. However, challenges arise with connectivity in certain areas, such as the rooms at the front of the hotel and the dining room, where the signal seems to struggle to reach. The conservatory also offers less signal, which can impact activities like streaming cartoons. For those needing consistent internet access, it is advisable to plan on spending time in the common areas where the connection is more robust.
Pool
Bartley Lodge Hotel boasts a charming swimming pool that many guests have found to be a delightful addition to their stay, especially families with children. The pool is often praised for being lovely, warm, and enjoyable, making it a highlight of their hotel experience. With its cozy atmosphere, the pool has been described as ideal for relaxing, particularly on chilly or rainy days. The hotel occasionally provided complimentary towels, appreciated by those who visited the pool area.
Despite its many positive aspects, the pool area has faced some criticism regarding its size and maintenance, with several visitors noting that it could benefit from some refurbishment and additional cleaning. Additionally, there have been unfortunate instances when the pool was not operational or well-maintained, leading to disappointment for some guests who anticipated using this facility.
Overall, while the pool at Bartley Lodge Hotel has received mixed feedback concerning its upkeep and operational issues, it continues to be a valued feature for those seeking a relaxing environment or a fun activity for their children during their stay.
Family
Bartley Lodge Hotel offers a welcoming atmosphere that attracts families, particularly those with young children. Conveniently located near Peppa Pig World and Paultons Park, it's an ideal spot for families seeking adventures in the New Forest. The staff is noted for their friendliness and accommodating nature, especially with guests who have special needs. Family rooms are generally spacious and well-equipped, making them suitable for two adults and two children, though there are mentions of smaller and occasionally cramped rooms. Kids particularly enjoy amenities like bunk beds and the indoor pool, and the hotel's extensive grounds provide ample space for children to explore and play. Though some guests experienced issues with noise and room arrangements, the overall environment is described as charming and comfortable, making it a pleasant retreat for both families and their pets. Dining experiences are mixed, but the festive ambiance during holiday seasons is appreciated, adding to the enchantment of family stays. The hotel's nature walks, complete with encounters with wild horses, also contribute to its appeal as a family-friendly destination.
4 Star
Bartley Lodge Hotel, often advertised as a four-star establishment, seems to consistently spark debate among its guests regarding the accuracy of its rating. While a few visitors felt that the hotel offered good value for money, there were many others who doubted its four-star status, citing experiences that leaned more towards three-star hospitality.
Guests noted that the decor appeared tired and in need of an update, and that rooms marketed as superior did not meet their expectations. The service received mixed reviews, with some describing their experience as less than satisfactory and not in line with the premium pricing. Additionally, dining experiences left several guests unimpressed, finding the food disappointing for a location with such a star rating.
Despite these points of contention, many reviewers hinted that with some improvements, Bartley Lodge Hotel has the potential to reach a higher standard, even aspiring to five stars. Overall, while the hotel offers basic comfort and some value, it currently seems to fall short in delivering the type of luxury and attention to detail typically associated with four-star establishments.
Romantic
Nestled in a serene setting, Bartley Lodge Hotel stands as a charming destination for creating lasting romantic memories. The tranquil ambiance of the place makes it ideal for couples looking to relax and unwind, whether it's for a special occasion or a quiet escape from everyday life. Known for hosting weddings, this hotel offers a picturesque backdrop that adds a touch of magic to any romantic event.
Guests often praise the superb quality of the restaurant's offerings. Dining becomes a delightful experience, enhanced by the attentive service and an exquisite selection of wines, like a memorable bottle of Malbec. Whether it's indulging in a lovely evening meal or enjoying a delightful Afternoon Tea, visitors find themselves immersed in a culinary journey that complements the romantic mood of the stay.
While predominantly a haven for couples, Bartley Lodge Hotel also caters to families, making it a versatile choice for those wanting to combine romance with family time. Its allure lies in its ability to provide both a peaceful retreat and a splendid venue for cherished celebrations.
Dog Friendly
Bartley Lodge Hotel, nestled in the tranquil woodland of the New Forest, is a haven for dog owners seeking a seamless travel experience with their furry companions. It shines brightly with its exceptional dog-friendly reputation, offering an array of thoughtful amenities to ensure both pets and their owners feel at home. Upon arrival, dogs are welcomed with treats, towels, and even bowls, showing the hotel’s commitment to four-legged guests. Rooms dedicated to accommodating dogs are conveniently positioned on the ground floor, enhancing accessibility for pets and owners alike. The hotel's extensive and lovely grounds offer ample space for dog walking, providing an idyllic setting for pets to enjoy the outdoors. Guests have praised the cleanliness of rooms despite them being pet-friendly, highlighting the staff’s dedication to maintaining high standards. While the dining options for those with dogs are somewhat limited, the overall experience is enhanced by the hotel staff’s warmth and hospitality, making families with dogs feel right at home. Bartley Lodge Hotel proves to be an inviting retreat, particularly for guests traveling with dogs, offering comfort and a welcoming atmosphere amidst the scenic beauty of the New Forest.
Yes, Bartley Lodge Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Bartley Lodge Hotel.
Yes, Bartley Lodge Hotel welcomes dogs.
No, parking facilities aren't available at Bartley Lodge Hotel.