Old Castle Hotel
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Summary of reviewsOld Castle Hotel is favorably situated for easy access to the city center, approximately 6-7 km from "Rynok" Square and 3 miles from the city center with two bus routes available despite its location in an industrial zone. Many guests found the breakfast both delicious and convenient, featuring freshly cooked items like pancakes and scrambled eggs with sausage. The lunch box option received positive remarks for added convenience. However, some guests noted the breakfasts could be more substantial and lacked vegetarian options.
The rooms at Old Castle Hotel received mixed reviews. While some guests appreciated their cleanliness and coziness, others criticized the small size, outdated interiors and lack of proper ventilation and amenities such as air conditioning and refrigerators. There were also concerns regarding poor lighting and the occasional presence of mold or other cleanliness issues.
Cleanliness feedback was mixed; while rooms were generally cleaned during stays, other aspects such as mold, unclean toilets and marks on walls suggested varying standards. Despite these issues, the hotel’s cleanliness management maintained a reasonable level of guest satisfaction.
The staff at Old Castle Hotel were consistently praised for their friendliness, politeness and attentiveness, especially the administrator and Svetlana, the receptionist, who were noted for their courteous service. The chef also received praise for cooking with evident passion, enhancing the overall dining experience.
In summary, the Old Castle Hotel offers convenience and friendly service, but could benefit from improvements in room quality and cleanliness consistency. The positive interactions with the hotel staff significantly contribute to guests' overall satisfaction.
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The rooms at Old Castle Hotel received mixed reviews. While some guests appreciated their cleanliness and coziness, others criticized the small size, outdated interiors and lack of proper ventilation and amenities such as air conditioning and refrigerators. There were also concerns regarding poor lighting and the occasional presence of mold or other cleanliness issues.
Cleanliness feedback was mixed; while rooms were generally cleaned during stays, other aspects such as mold, unclean toilets and marks on walls suggested varying standards. Despite these issues, the hotel’s cleanliness management maintained a reasonable level of guest satisfaction.
The staff at Old Castle Hotel were consistently praised for their friendliness, politeness and attentiveness, especially the administrator and Svetlana, the receptionist, who were noted for their courteous service. The chef also received praise for cooking with evident passion, enhancing the overall dining experience.
In summary, the Old Castle Hotel offers convenience and friendly service, but could benefit from improvements in room quality and cleanliness consistency. The positive interactions with the hotel staff significantly contribute to guests' overall satisfaction.
Family Friendly Hotel
Hotel with Parking
Small Hotel
Guest Reviews
Old Castle Hotel offers a convenient location for visitors, situated approximately 6-7 km from "Rynok" square and 3 miles from the city center. The hotel is well-positioned for easy access to the city center with two established bus routes available. However, it is located in an industrial zone, which may detract from the overall appeal for some guests. The presence of clear signs could improve navigation to and from the hotel.
Guests at the Old Castle Hotel have varied opinions about the breakfast offerings. Many found the breakfast to be delicious and appreciated that it was included in the price. Several reviews mentioned the meals were freshly cooked and featured items like pancakes, scrambled eggs with sausage and tea. Some guests enjoyed the lunch box option for takeout, which added convenience to their stay.
However, there were also criticisms regarding the simplicity and modesty of the breakfast. Some felt it was not substantial enough, noting that it consisted of minimal items such as a sandwich with a single slice of sausage or a lone pancake. There were also mentions of no options for vegetarians and a specific incident where an early breakfast request was not accommodated.
Despite these critiques, the overall sentiment leans towards a satisfactory experience with many guests finding the breakfast tasty and adequate.
Old Castle Hotel presents a mix of experiences when it comes to their rooms. Some guests found the rooms to be clean, warm and cozy, while others noted that the rooms are quite small with narrow dimensions and outdated interiors. The presence of small or non-existent windows was a recurring concern, contributing to a stuffy environment and inadequate ventilation. Issues like poor lighting and a lack of essential amenities such as air conditioning and refrigerators were also highlighted. Although the establishment has the semblance of a hostel in terms of its room style, the friendliness of staff members like receptionist Svitlana stood out positively. Overall, while there are some clean and cozy aspects, the hotel appears to need significant improvements to address size, ventilation and maintenance issues in the rooms.
The 'Old Castle Hotel' has garnered a mix of feedback regarding its cleanliness. On the positive side, guests have found that rooms are cleaned during their stay, indicating a level of ongoing maintenance. Comments on the cleanliness of the room suggest that while generally clean, the standard may vary. However, several areas for improvement were noted, such as mold in some rooms, unclean toilets and marks on walls from previous damage. These issues, along with the inconsistency in cleaning following previous guests, suggest that while there are efforts to maintain cleanliness, more attention to detail could enhance the overall guest experience. The presence of parking is an added convenience for visitors.
The staff at Old Castle Hotel receives consistent praise from guests for their friendliness, politeness and attentiveness. The administrator is noted multiple times as being particularly nice and polite with one review highlighting her efforts to address any inconveniences smoothly. Guests appreciate the warm and helpful nature of the staff with specific mention of Svetlana for her courteous service. Additionally, the chef is commended for cooking delicious meals with evident passion, contributing positively to the guests' overall experience. Despite some concerns about cleanliness, the general consensus about the staff remains highly favorable.
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Breakfast
However, there were also criticisms regarding the simplicity and modesty of the breakfast. Some felt it was not substantial enough, noting that it consisted of minimal items such as a sandwich with a single slice of sausage or a lone pancake. There were also mentions of no options for vegetarians and a specific incident where an early breakfast request was not accommodated.
Despite these critiques, the overall sentiment leans towards a satisfactory experience with many guests finding the breakfast tasty and adequate.
Rooms
Cleanliness
Staff
No, Old Castle Hotel doesn't have any pool.
No, a spa isn't available at Old Castle Hotel.
No, Old Castle Hotel doesn't allow dogs.
Yes, parking facilities are available at Old Castle Hotel.
No, Old Castle Hotel doesn't have a gym.
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